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Oloverstock . Overstock Announces Third Quarter 2021 Financial Results Third quarter net revenue of $ 689 million , surpassing $ 2 billion year to date SALT LAKE CITY - October 28 , 2021 - Overstock.com , Inc. ( NASDAQ : OSTK ) today reported financial results for the quarter ended September 30 , 2021 . Third Quarter 2021 Financial Highlights , from continuing operations Total net revenue was $ 689 million , a decrease of 4 % year over year Gross profit was $ 157 million or 22.7 % of total net revenue Income from continuing operations was $ 30 million Diluted earnings per share was $ 0.63 Adjusted EBITDA ( non - GAAP ) was $ 36 million , which represents 5.2 % of net revenue YTD net cash provided by operating activities was $ 100 million At the end of the third quarter , cash and cash equivalents totaled $ 512 million ● " As we lapped our highest sales growth quarter since 2004 , Overstock delivered another quarter of strong financial results . The Overstock business model - with its asset - light structure and broadly distributed supply chain - is particularly well suited for the current high - demand and low - supply market driven by significant industry - wide supply chain disruptions . We have been able to navigate the current global supply chain challenges well , " said Overstock CEO Jonathan Johnson . " Our continued focus on foundational operational improvements allowed us to execute on our disciplined strategy of consistently fulfilling customers ' needs to create their dream home . Online penetration of the home furniture and furnishings market remains strong and appears to be sticking as customers recognize the broad assortment , value , and ease of shopping for home furniture and furnishings online . We continue to deliver sustainable , profitable market share growth and remain committed to doing so through the remainder of 2021 and beyond . " Third Quarter 2021 Operational Highlights * Active customers were 8.7 million , an increase of 5 % year over year Last Twelve Months ( LTM ) net revenue per active customer was $ 325 , an increase of 23 % year over year Orders delivered were 3.2 million , a decrease of 22 % year over year Average order value was $ 214 , an increase of 24 % year over year Orders per active customer , measured as LTM orders divided by active customers , was 1.68 , an increase of 3 % year over year Orders placed on a mobile device were 50.2 % of gross merchandise sales * Certain terms ( active customers , LTM net revenue per active customer , orders delivered , average order value , and orders per active customer ) are defined under " Supplemental Operational Data " below . 1