Good day, thank you for standing by. Welcome to the Bridgeline Digital, Inc. third quarter 2021 earnings call. At this time, all participants are in listen only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you will need to press star one on your telephone's keypad. I would now like to hand the conference over to your first speaker for today, Mr. Mark Downey, CFO of Bridgeline Digital. Thank you. Please go ahead, sir. Thank you, and good afternoon, everyone. My name is Mark Downey, and I am the Chief Financial Officer for Bridgeline Digital. I am pleased to welcome you to our fiscal 2021 third quarter conference call. On the call this afternoon is Ari Kahn, Bridgeline Digital President and CEO, who will begin with a discussion of our business highlights. I'll then update you on our financial results for the quarter, and we'll conclude by taking questions. Before we begin, I would like to remind listeners that during this conference call, comments that we make regarding Bridgeline that are not historical facts are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and are subject to risks and uncertainties that could cause such statements to differ materially from actual future events or results. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The internal projections and beliefs upon which we base our expectations today may change over time, and we expressly disclaim and assume no obligation to inform you if they do. Results that we report today should not be considered as an indication of future performance. Changes in economic, business, competitive, technological, regulatory, and other factors, such as the impact of related public health measures, could cause Bridgeline's actual results to differ materially from those expressed or implied by the projections or forward-looking statements made today. For more detailed information about these factors and other risks that may impact our business, please review the reports and documents filed from time to time by Bridgeline Digital with the Securities and Exchange Commission. Please note that on the call this afternoon, we will discuss some non-GAAP financial measures when discussing the company's financial performance. We provide a reconciliation of these non-GAAP measures to our GAAP financials in our earnings release. You can obtain a copy of our earnings release by visiting our website. I would now like to turn the call over to Ari Kahn, our President and CEO. Thank you, Mark, and good afternoon, everybody. I'm happy to report that we delivered more than 30% top-line growth and expect to deliver double-digit growth the next quarter as well. Subscription revenue grew by 37% and is now 76% of our overall revenue. We've also accumulated a cash position of nearly $10 million, which will be invested in sales and marketing to win even more customers. In our third quarter, we closed more sales than any time in the company's history. Most of these sales were multi-year subscriptions, which will drive additional recurring revenue in future quarters. Our subscription and license revenue is now more than 75% of our total revenue, and as subscriptions continue to grow, our gross margin will increase even further. This year, we made two acquisitions, WooRank and HawkSearch. Both companies are fully integrated with Bridgeline at this time, and the bulk of the restructuring expenses is in our third quarter. With the combination of Celebros and HawkSearch, we are especially strong in the site search market, with more than 400 customers and a feature set that is second to none. Site search led sales for the company in our third quarter, with nearly all contracts being multi-year commitments and two of them being larger than the company had ever signed before. Our strategy to merge Celebros and HawkSearch products is underway. This will result in a single product with the strongest feature set in the market, including natural language processing, personalization, and recommendations. We released the WooRank Assistant in our third quarter also. The WooRank Assistant incorporates an artificial intelligent agent that monitors your global core web vitals and makes recommendations that drive more site traffic and increase your Google ranking. Bridgeline released eCommerce360 Dashboards for both the HawkSearch and WooRank product lines. The eCommerce360 Dashboard measures your e-commerce strength and makes recommendations with Bridgeline software that can help drive your site traffic, boost your site's conversions, and increase your online average order value. The eCommerce360 Dashboard is an important part of our organic growth strategy and facilitates cross-sales across the customer bases of our product lines. Our dashboard delivered sales leads the very first day of its release and is impacting our sales pipeline above and beyond the new leads generated by marketing and our partner network. Our partner network, by the way, is making a strong impact on our revenue. Both agency and ISV partners are creating sales. In our third quarter, partners produced nearly half of our customer wins. On the marketing front, we released a new website for both Bridgeline and our Unbound product suite. These sites better articulate our eCommerce360 strategy and will convert more site traffic to leads. We will continue to grow our investments in lead generation to drive even more revenue. To sum it up, we've delivered record growth, we expect to deliver strong growth next quarter, we have a strong cash position that'll enable further investments in sales and marketing, and we've made great strides in product development with eCommerce360 strategy. At this time, I'd like to turn the call over to our Chief Financial Officer, Mark Downey. Thanks, Ari. I'm very excited to share the positive financial results for the third quarter fiscal 2021 ended June 30th, 2021 with you this afternoon. Total revenue, which is comprised of licenses and services, increased 31% to $3.4 million for the quarter ended June 30th, 2021, as compared to $2.6 million for the same period in 2020. The following are the various components of revenue. Subscription and licenses revenue, which is comprised of SaaS licenses, maintenance, and hosting revenue, and perpetual license revenue, increased 37% to $2.6 million for the quarter ended June 30th, 2021, from $1.9 million for the same period in 2020. As a percentage of total revenue, subscription and licenses revenue increased 3% to 76% of total revenue for the quarter ended June 30th, 2021, compared to 73% for the same period in 2020. Services revenue increased 15%, or $108,000 to $821,000 for the quarter ended June 30th, 2021, as compared to $713,000 for the same period in 2020. As a percentage of total revenue, services revenue accounted for 24% of total revenue for the quarter ended June 30th, 2021, compared to 27% for the same period in 2020. Bridgeline's overall strategy, as Ari has mentioned, called eCommerce360, has been on increasing recurring subscription and licenses revenue with out-of-the-box apps that require little or no services to implement. This focus and continued growth are expected to further increase our subscription and licensing to services revenue ratio. Gross profit increased 45%, or $699,000 to $3.3 million for the quarter ended June 30th, 2021, as compared to $1.6 million for the same period in 2020. Cost of revenue increased 11%, or $114,000 to $1.2 million for the quarter ended June 30th, 2021, compared to $1.1 million for the same period in 2020, as a result of the increased fixed costs to operate our cloud-based hosting model associated with the WooRank and HawkSearch acquisitions. Gross margin percentage increased to 65% for the quarter ended June 30th, 2021, compared to 59% for the same period in 2020. Subscription and licenses gross margin percentage were 72% for the three months ended June 30th, 2021, as compared to 64% for the same period in 2020. Services gross margin percentage were consistent at 45% for the three months ended June 30th, 2021 and 2020. Operating expenses increased $1.5 million - $2.9 million for the quarter ended June 30th, 2021, from $1.4 million for the same period in 2020. Included within the quarterly totals as of June 30th, 2021, are additional investment in sales and marketing and acquisition-related costs associated with the integration of both WooRank and HawkSearch. In May, we concluded a registered direct and PIPE capital raise for gross proceeds of $5.1 million. The net proceeds for this transaction were allocated according to derivative accounting rules to each of the freestanding financial instruments based on their fair values, which were comprised of common stock, preferred stock, and warrants. For the quarter ended June 30th, 2021, the total warrant liabilities were revalued, which considers the overall change in our closing market share price as of June 30th 2021 of $4.30 from the previous quarter's closing market share price of $2.89, resulting in a gross $4.6 million non-cash derivative loss to the change in the fair value of the warrant liabilities, offset by a gain through the exercise of Series A warrants of $506,000. For the quarter ended June 30th, 2020, the net loss to the change in fair value of warrant liabilities was $1.8 million. Operating loss for the quarter ended June 30th, 2021 is $615,000, as compared to $150,000 profits for the same period in 2020. Net loss applicable to common shareholders for the quarter ended June 30th, 2021 is $3.6 million, compared to $1.7 million for the same period in 2020. Adjusted EBITDA for the quarter ended June 30th, 2021 is a gain of $302,000, or $0.05 per diluted share, compared to $428,000, or $0.11 per diluted share for the same period in 2020. Our non-GAAP adjusted net loss for the quarter ended June 30th, 2021 was $2.7 million, or $0.46 per diluted share, compared to $1.4 million, or $0.37 per diluted share for the same period in 2020. On May 11th, 2021, the company, pursuant to a shared purchase agreement, acquired all of the issued and outstanding shares of HawkSearch, a company based in Illinois. The company accounted for the HawkSearch transaction as a business combination. We determined that the fair value of the gross assets acquired is not concentrated in a single identifiable asset of a group of similar assets. Assets acquired and liabilities assumed have been recognized with their estimated fair values as of the acquisition date. The purchase price consisted of cash and preferred stock paid at closing and deferred cash payable in installments. The purchase agreement also provides for additional consideration in the event of achievement of certain revenue targets and operational goals to the selling shareholders. Additionally, Bridgeline closed on May 14th, a registered direct offering priced at the market of 1,060,000 shares of its common stock at a price of $2.20 per share for gross proceeds of $2.4 million, and a securities purchase agreements with certain institutional investors in connection with a private placement of 2,700 shares of its Series D convertible preferred stock at a price of $1,000 per share. The company received gross proceeds from this private placement of $2.7 million. As of June 30th, 2021, the company had cash of $4.8 million and accounts receivable net of $1.3 million as compared to September 30th, 2020, where the company had cash of $861,000 and accounts receivable net of $665,000. Total days sales outstanding for the quarter ended June 30th, 2021 is 47.3 days. We received notification from the SBA of 100% forgiveness of our PPP loan. As of June 30th, 2021, we have 6,801,243 shares of common stock, 350 shares of the Series C convertible preferred stock, and 4,200 shares of the Series D convertible preferred stock. Our total assets are $32.1 million and total liabilities of $23.7 million. I wanted to wrap up with some financial outlook. We expect our subscription and license revenue to grow by approximately 26% for the fourth quarter fiscal 2021. Bridgeline looks forward to continued success in 2021 and in the future by delivering shareholder value and expanding our customer success with exciting technology innovations. Thank you all for listening, and a t this time, we would like to open the call up to Q&A. Your first question comes from the line of Orin Hirschman. Your line is now open. Hi, how are you? Congratulations on the progress. Hello, Orin. Hi. Can you continue to just go through some of the offerings, the existing offerings that are showing the most growth? Without saying anything you can't tell us about some of the integration and some of the new offerings, or I should say integrated offerings, that you think are going to be appealing in the coming quarters. Sure. One of the key changes that we made at the beginning of the year was a move away from platforms and towards apps. Our Unbound product suite is fundamentally a platform product, which has a six-month sales cycle, much larger price tags, and we're moving towards shorter sales cycles that enable telephonic and touchless sales. To that end, our site search products, which is Hawk and Celebros, are our strongest selling products today. Our touchless sales for SEO, which is WooRank, is very strong as well. On the Unbound side and with OrchestraCMS as well, what we're doing is we are investing in those to turn them into apps as well that can be sold telephonically. To that end, we released Unbound Pages. This uses our Unbound platform technology. Creates an app on top of it that has a local pages solution for franchises to be able to quickly launch a separate page, locator pages for each of their franchisees. We sold that product this quarter, that sold as well. In general, Celebros, Orchestra, I mean, Celebros, HawkSearch, WooRank, those are driving a lot of our growth. By repositioning Unbound, that's driving growth now as well. That'll be our focus, and that is the heart of eCommerce360, apps that help drive your revenue, increase your conversion, and boost your average order value for online stores that we're able to sell telephonically or in a touchless way. To that end, we have released our eCommerce360 Dashboard, which is now inside of both the Hawk and the WooRank products that allow those products to cross-sell our other software, and that's helping to drive some of this organic growth as well. Is there further integration that you could do or have to do with WooRank and the search product? There is further integration that we can do. WooRank has this AI system that evaluates your website from a lot of different dimensions, not just traffic. It understands the technology behind your site, it connects to Google Analytics and is able to evaluate conversion. That intelligence is going to go even deeper into HawkSearch and our other product lines to make their dashboards even smarter so that they can give you the best recommendations that'll drive revenue for your site. In terms of, I don't know if you have a, can say release date or anything, in terms of a fully integrated search between the existing search products, any thoughts on how important that is, number one, and number two, any thoughts on when that might be available, if you know? Sure, yeah. Well, that's really important. When we're talking about our search products, Celebros and HawkSearch. Celebros bringing natural language processing and instant search to the table, HawkSearch bringing recommendations, personalization, super strong set of analytics and the dashboard to the table. Integrating those is top priority for us. It's going to give the best of both worlds to all of our customers. We don't have a formal release date yet, but that is one of the higher priorities for the company. Okay, great. Thanks very much. I'll let other people ask. Thank you, Orin. Again, to ask a question, please press star one on your phone's keypad. Your next question comes from the line of Howard Halpern. Your line is now open. Well, congratulations on the quarter. I jumped in a little late, so I apologize if you've provided some of the information. That's all right. In terms of the balance sheet, where do you stand, I guess, post the quarter in terms of your cash balance and how many warrants are left, and how strong do you consider the balance sheet to be? Great. Well, pretty much right at the end of the quarter, our stock price surged significantly and several warrants were exercised. Some of those were recognized within our quarter, a couple million dollars worth, and then another $5 million-$6 million was recognized after the fact. We're very close to $10 million in cash today. I think that we exceeded $10 million a few days ago with paid a payroll, it's kind of hovering around in that area. That's where we are today. In terms of the overall warrants today. Post the end of the quarter, I'm talking about today, August 16th. We have about 1.8 million shares, 1.8 million warrants left on the books. Okay. What does this balance sheet really provide to you in terms of gaining new customers, investing in your sales staff? Where do you envision the sales staff being at the end of the year? More importantly, how customers or new customers view the company? Okay. Well, on the sales staff side, we just hired four people literally last week, so we are growing on the sales side, and that's because of our balance sheet. Okay. Bridgeline, our focus is top line growth. We're not going to neglect our bottom line. We've had a strong bottom line and we're gonna continue to maintain that. However, top line growth is where we want to invest right now. Because we've got a lot of cash, that creates a lot of opportunities for us. Opportunistically, we'll look at acquisitions, and for small ones, we could do those with cash on hand if the right acquisition came up because the heart of the eCommerce360 strategy involves extending the number of apps that we can cross-sell. Those apps often can be acquired for $2 million. I assume WooRank is still providing a whole bunch of lead generation for you guys? Yes, WooRank is killing it. We love WooRank, and it's producing tons of leads. It's got a ton of value. It fits perfectly in our strategy. Okay. Well, keep up the great work, guys. Thank you, Howard. There are no further questions. I would like to turn the call over to Mr. Mark Downey for closing remarks. Thank you. We appreciate the support and patience of our shareholders, and it is our goal to continue building a scalable business model, which in turn will build shareholder value. Thank you for joining us today, and we look forward to speaking again on our Q4 fiscal 2021 conference call. Stay healthy and well. Thank you. This concludes our today's call, you may now disconnect.
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