Good day, and thank you for standing by. Welcome to the CrossFirst Q1 2021 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. To ask a question during the session, you will need to press star one your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star zero. I would now like to hand the conference over to your speaker today, Matt Needham, Director of Investor Relations. Please go ahead. Welcome, and thank you for joining us today on the call. On the call are Mike Maddox, President and CEO; Dave O'Toole, Chief Financial Officer; and Randy Rapp, Chief Risk and Chief Credit Officer. As a reminder, a telephonic replay of this call, along with our earnings release and presentation, will be available on our investor relations website. Before we get underway, let me remind you that our release, quarterly investor update, and presentation slides that accompany this call are available on the CrossFirst investor relations website. Slide two is a cautionary statement. I want to point out that in our remarks this afternoon, we will be discussing forward-looking information which involve a number of risks and uncertainties that may cause actual results to differ materially from our forward-looking statements. We provide a comprehensive list of risk factors, and I encourage you to review them. Reconciliations of all non-GAAP financial measures to the nearest comparable GAAP measures are included in the release or presentation, copies of which are also available on the website. All earnings per share metrics today are discussed on a diluted per share basis. I'd now like to turn the call over to Mike Maddox. Thanks. Thank you, Matt. Thank you to everybody for joining the call. Our earnings this quarter show continued momentum and strengthening of our core business. Strategically, we've been focused on continually improving our earnings, reducing our risk, and improving our credit metrics post-pandemic. Despite elevated provisioning, margin compression, and a pandemic, we had the most profitable quarter in our company's history. This is due to our continued growth, increased revenue, and the positive impact of the efficiency initiatives implemented during 2020. The company finished the first quarter of 2021 with just under $6 billion in assets. Our performance metrics are continuing to trend in the right direction, and our asset quality continues to improve as the economy recovers and energy prices stabilize. Net income for the first quarter was a company record of $12 million, which included a provision of $7.5 million and resulted in earnings per share of $0.23. We continue to grow operating revenue, and our pre-tax, pre-provision profit was again the best in company's history. I'm extremely proud to report an efficiency ratio approaching 50%, which has steadily improved since our initial investment in Dallas during 2017. During the first quarter of 2021, we had a strong deposit growth of 8%, and we are pleased that our DDA accounts grew 11%. Excluding PPP loans, the loan portfolio grew 4% compared to the first quarter of 2020 and 1% from our previous quarter. We continue to allocate additional reserves to the industry segments most affected by the pandemic and are comfortable with our current reserve levels. We are pleased that our non-performing assets and classified assets decreased for the quarter, and we expect to see continued improvement over the coming quarters. Based on our current loan portfolio trends and the outlook for the economy, we expect our loan provisioning to moderate through the remainder of 2021. Lastly, our capital ratios remain strong, and we continue to execute on our stock repurchase plan. Our path to success is grounded in the ideals of one team, one bank with a shared vision of success. We are one team working together, moving our company forward. We remain focused and dedicated to our purpose of serving people in extraordinary ways and to our promise to contribute to the well-being of our employees, clients, and the communities we serve. For us to be successful in executing our business plan, attracting and retaining the highest quality talent remains a strategic focus. I'd like to spend a few minutes to address some of the strategic changes that are occurring within our management team. As you probably read in our March announcement, our Chief Financial Officer and Chief Investment Officer, Dave O'Toole, has announced his plan to retire from CrossFirst after nearly 15 years of service. He has had a long career in banking and banking advisory services. Dave is finishing up his storied career with CrossFirst after helping take the company public in 2019. Dave is a founding shareholder, board member, and a friend, and he has been instrumental in helping us become one of the most successful banks in the 2007 de novo class. We've executed on our strong relationship banking model that has led to a compounded annual asset growth rate of 52% since our founding in 2007. During Dave's tenure, our footprint has expanded from a 3,000 sq ft office suite in Overland Park, Kansas, to eight locations in four states and just under $6 billion in assets. Dave will continue serving as CFO until the company identifies his successor. Once our new CFO is hired, Dave will step down from that role and continue to serve as our Chief Investment Officer through the end of 2022. We are currently working through a national search process to find our next CFO. During the quarter, we consolidated the leadership of our enterprise risk and credit management teams under Randy Rapp. Randy Rapp now assumes the roles of both Chief Credit Officer and Chief Risk Officer. This structure allows us to better leverage his expertise in these areas, increase efficiencies, and enhance our capabilities for future growth. Tom Robinson will take on the title of Executive Director of Risk and Credit and will work closely with Randy to oversee these areas. Tom continues to provide us great experience and depth in our credit group and the support we need for growth, while continuing to be the point person with our regulators. I want to recognize Tom for the outstanding job he has done building out our enterprise risk management team and practices over the last two years. Another major initiative in our strategic plan is making sure we stay competitive and current with our technology platforms. This is imperative in today's competitive banking landscape. We are evaluating new technologies that will further enhance our products, customer experience, and efficiencies. Our new Chief Technology Officer, Jana Merfen, is benchmarking our technologies across the company to allow us to effectively grow, reduce customer acquisition costs, provide customer convenience, and more efficiently serve our growing client base. We also recently made a small investment in a bank-focused technology fund that we hope will keep us informed and provide us access to the most current technology available. The pandemic has accelerated the adoption of technology, we expect to see increased investment and competition from the growing fintech industry. I would now like to provide a brief update to our COVID plan and our perspective on our economic outlook. I'm happy to report that we reopened our lobbies to the public on March 1st and commenced our return to work plan for our employees on April 5th. We continue to prioritize the health and safety of our employees and clients, and we are excited to increase in-person interactions as conditions permit. We continue to work with our employees and provide flexibility for in-office and remote working opportunities where necessary. We are cautiously optimistic that the economic outlook will continue to improve as vaccinations roll out and the fiscal stimulus package fuels growth and consumer confidence. The continued reopening of our local economies and increases in national discretionary spending should provide a boost to several industries, including travel, leisure, and hospitality. Additionally, the oil and gas markets have bounced back from last year's historic lows with a more favorable industry outlook. In the first quarter of this year, we booked $111 million of second-round PPP loans, mostly to existing customers, and we were able to process $67 million in loan forgiveness. Slide seven provides you with a complete overview of our fee recognition on these loans, and we will continue to work with our customers to take these loans through the forgiveness process. We believe the vast majority of these loans will be successfully forgiven by the SBA. While there still remains uncertainty surrounding how the enduring pandemic-driven changes will affect different industries, we believe that the fiscal stimulus and improved local economies create a favorable scenario for our customers. We expect our balance sheet to continue to grow, and our pipeline remains very strong. During the quarter, we funded $312 million of new loans from new and existing customers, and we will continue to evaluate new market expansions and potential acquisitions to further supplement our growth strategy. I am really proud of how our teams have managed our risk and progressed on our strategic initiatives in the first quarter of this year. I am very optimistic for our future. I want to congratulate and thank all of our employees for their hard work and dedication over the last 12 months. Their efforts have really been truly amazing. We look forward to focusing on growth as the vaccination process continues and our cities continue to open up. I'd now like Dave to take you through the financial details of our results. Thank you, Mike. Good afternoon, everyone. Our history of growth has provided a foundation for growing operating revenues. Combined with recent efficiency efforts, we are reporting record quarterly net income, operating revenue, and pre-tax, pre-provision profits. As Mike indicated, we just completed the most profitable quarter in our history, $12 million in net income. Our pre-tax, pre-provision profits grew 24% over the last year and 8% during the quarter. For the first quarter of 2021, the company had positive operating leverage as our expenses declined. Operating revenue increased 12% to $45.3 million from the same quarter in 2020 and increased 2% compared to the previous quarter. Non-interest income for the quarter was $4.1 million, a 41% increase from the previous quarter. Credit card fees were the largest contributor. However, analysis and international fees were up for the quarter as well. Net interest income for the quarter was $41.1 million, a slight decrease from the previous quarter, resulting in a net interest margin of 3% on a fully taxable basis. Our larger balance sheet prevented margin compression from having a more significant impact on earnings. Comparing Q1 2021 to Q4 2020, the 12 basis point decline in NIM can be attributed to a 21 basis point decline in earning asset yields, partially offset by a 9 basis point reduction in cost of funds. Earning asset yields were negatively impacted from an average of nearly $250 million in excess liquidity created from strong deposit growth and loan and investment prepayments during the quarter. We expect this low-yielding cash on our balance sheet to trend downward in Q2 from the loss of seasonal deposits and increasing loan and investment activity. The changing balance sheet mix, PPP loan activity, and a few non-recurring items contributed to the remainder of the NIM change. The investment portfolio continues to present challenges as well as opportunities. As cash on the balance sheet accumulated during the quarter and elevated prepayments continued, we grew our investment portfolio holdings by over $31 million. The yield for taxable securities has declined 28 basis points from 1.99% in Q4 to 1.7% in Q1 of 2021, as we purchased nearly $40 million of mortgage-backed securities that went on the books at rates lower than the existing taxable bonds. As expected, with the recent increase in long-term rates, the portfolio surrendered some of its unrealized gains, but they remain at nearly $30 million. Non-interest expenses for the quarter were $22.8 million, a reduction of $900,000 from the previous quarter, and non-interest expense to average assets declined to 1.6%. Our assets per employee increased again to a company high of $18 million. The current run rate of operating expenses reflects the efficiencies achieved from the staff reductions we made in Q3 2020. The current level of operating expenses should help stabilize our efficiency ratios in the low 50% range, making further improvements dependent primarily on growth in operating revenues. For the quarter, we posted 50.4% efficiency ratio, down from 55.1% in Q1 2020 and 58.1% for the entire 2020 year. We crossed below 50% on a non-GAAP basis. Our return on average assets continues to improve, climbing to 0.84%, and would have exceeded 1% with pre-COVID provisioning levels. As illustrated, the overall investment portfolio yield compared to our cost of fund continues to be a very positive contributor to after-tax ROA and ROE metrics. Total stockholders' equity on March 31 was $629 million. Our capital ratios remain strong, and we continued to repurchase shares in the first quarter under our previously disclosed program. We repurchased 88,497 shares of our stock during the quarter at an average price of $11.86, resulting in tangible book value per share of $12.16 at quarter end. Although not required of banks our size, we recently performed some portfolio-level credit stress testing that indicated CrossFirst remains well-capitalized under the baseline and the harshest economic scenarios published by the Federal Reserve and certain pandemic scenarios created by the Oxford Economics economists. Because earnings have continued to improve, we have been able to grow assets over $900 million in the last 12 months, and our common equity Tier 1 and total risk-based capital ratios have remained relatively flat. Overall, we feel good about the financial results for the quarter and look forward to continued improvement. I would like to turn the presentation over to Randy for a detailed discussion of credit at this time. Thanks, Dave, good afternoon, everyone. As Mike mentioned, we continued to see improvement in our key credit metrics in Q1, including non-performing and classified assets. During the quarter, classified assets decreased almost 6% to $269 million, resulting in a classified to capital ratio plus allowance of 38.2%. Although our classified loan totals remain higher than our target, we have seen significant improvement since the peak in Q3 of 2020 and expect to see continued improvement in this total in the upcoming quarters. Our allowance for loan and lease losses to total loans ended Q1 at a very strong 1.79%, excluding PPP loans. We maintained our higher reserve level despite the elevated charge-off activity reported in Q1. We're expecting to convert to CECL at the beginning of 2022, are currently running parallel models. The elevated charge-offs in the past several quarters are related primarily to a few energy and C&I transactions, and we do not expect this elevated level of charge-offs to continue in the upcoming quarters. Our non-performing assets decreased 12% during Q1 to $68.9 million, or 1.15% of total assets, primarily due to the upgrade of a lodging property negatively impacted by COVID. At the end of Q1, approximately 43% of our NPAs are related to energy exposure. As of the end of Q1, 44% of our classified assets are energy related. We will continue to evaluate these loans in the upcoming quarter, as many of our semiannual borrowing base redeterminations are set to occur in May and June. We expect these redeterminations, with the higher commodity price environment and the receipt of Q1 financials showing the impact of higher prices to our borrowers, to result in significant positive grade migration in the portfolio in Q2 and Q3. Since we remain on the incurred loss model for reserves, we expect this improved grade migration to also positively impact the required reserve level held against the energy portfolio. As expected, our COVID-related loan modifications are coming to an end, and we have very few remaining modifications in the portfolio. Most of our borrowers are back to making regularly scheduled payments. I am proud of how our bankers have continued to work with our clients to navigate the pandemic. As the vaccination rate increases, government stimulus continues to support consumers and businesses, the overall economic growth rate accelerates, and energy prices continue to stabilize, we expect to see material improvement in our non-performing assets, classified assets, charge-off activity, and reserve levels in the coming quarters. I look forward to answering any questions you might have shortly. This wraps up our prepared remarks, and now I'll turn it back over to the operator to begin the Q&A portion of the call. Thank you. As a reminder, to ask a question, you will need to press star one on your telephone. To withdraw your question, press the pound key. Please stand by while we compile the Q&A roster. Our first question comes from Michael Rose with Raymond James. Your line is now open. Hey, good afternoon, everyone. How are you? Hey, Michael. Michael. Hey. Congrats, Dave, on the retirement announcement, first of all. I wanted to start on loan demand. Last quarter, you guys had talked about kind of ex-PPP growth in kind of the 6%-8% range, I believe, and that this quarter was some pretty decent growth. What are you hearing and seeing from your borrowers? A lot of banks have talked about a pickup in the back half. Your outlook is obviously a little bit stronger than most. Can you talk about what your customers are saying and maybe where you're seeing demand and maybe just what competition is like? Thanks. Yeah. Thanks, Michael. We are seeing a pickup in demand. I think our pipeline continues to grow. I would say competition is fairly fierce for high-quality credit, and that's resulting in driving loan yields down. The key is not to compromise on credit quality. But we're continuing to see continued growth and a variety of different areas. On the real estate side, we still see a lot of demand in industrial, in particular. Multifamily continues to be strong. On the commercial side, we're seeing some opportunities in the QSR space that continues to be performing very well. You're seeing some healthcare opportunities. We continue to see a lot of activity from some of our larger family office clients in a variety of different industries. Okay. Any thoughts on where line utilization is, and is that going to be a pickup of the growth? Then it also looks like the syndications and shared national credits were down about $26 million this quarter. Do you expect those balances to come down and be a headwind to any sort of growth? I think the decline in those balances will be just kind of in the normal course. From a line utilization standpoint, it's been fairly consistent. As the PPP loans process and we get through that, it wouldn't surprise me if we see some increased line utilization. We're not planning on that for growth. What we're focused on new opportunities.3 Okay. Maybe finally for me, just on the margin, Dave, you'd talked about keeping the margin above 3%. Looks like that might be a challenging feat, just given the amount of liquidity that you and others have seen, and obviously some of the securities purchases will help. Just any sort of outlook as we think about the NIM moving forward. Thanks. Yeah. First of all, Michael, thanks for the nice comment. Margin is challenging right now. We did bounce back just a little bit from the 296 level that we were at in Q4. We do think we can hold above 3%, although not by very much in the next quarter. The liquidity on our balance sheet is what's doing the most damage to our margin. We figure that had about a 16 basis point impact on margin this quarter, because we were carrying balances, overnight funds and balances, on average between about $250 million on average, that we really weren't getting any real earnings off of at the Fed. We do think that's going to drop down in Q2. That should help our NIM calculation. The PPP activity is somewhat irregular, but we think it'll be consistent in the second quarter compared to what it was in the first quarter. Optimistically, I think we can stay above 3% in the next quarter and then take a look at that point on down the road. All right. Thanks for taking my questions. Congrats again, Dave. Thanks, Michael. Thank you. Our next question comes from Jennifer Demba with Truist Securities. Your line is now open. Thank you. Good afternoon. Good afternoon, Jennifer. Just curious if you said you think the net charge-off levels are going to moderate in future periods here. What kind of levels are you targeting over the near term? Jennifer, this is Randy. We do feel like we had some unique charge-off activity in the last several quarters, isolated to certain areas of the portfolio, and we don't expect that to continue. As I said in my comments, we do expect that to moderate. We have an internal target that we try and keep charge-offs below on a go-forward basis. We would think that level would normalize somewhere sub 30 basis points. Thanks so much. Thank you. Our next question comes from Brady Gailey with KBW. Your line is now open. Hey, thank you. Good afternoon, guys. Hey, Brady. The cost of deposits is still around 50 basis points. I was just wondering, how much room do you think you have to continue to move that lower? Is that a real way that you can kind of protect the margin here? There's no question that we can, Brady, this is Dave. No question we can continue to try to protect margin on the cost of funds side. We are aggressively looking at further reductions this quarter. In our cost of funds, we think reasonably, we can see 5 basis point- 10 basis point reduction in cost of funds for the quarter. We remain high in relation to our peers out there, but there are a couple of buckets of funding that we've got that we may just adjust aggressively, and if we lose some of the money, we have plenty of liquidity to handle that. I think 5 basis point maybe on the low side, 10 basis point on the high side would be reasonable for Q2 in further reductions. Okay. All right, back on loan growth. This year, you'll be working through PPP. A lot of your clients probably have some excess cash that they have to work through until they need to borrow money from you guys. Once you get through this year, you look to next year and beyond, what you think is the right loan growth level for CrossFirst? Yeah. Good question. We would expect to see a 10%-15% loan growth in a normal environment. That's not only from our existing markets, but we're hopeful to have some expansion over the next couple of years that'll allow us to continue to drive that growth. Okay. Then you mentioned you were active on the buyback. I think you repurchased about 90,000 shares. That's not a ton of stock repurchase. I think about $1 million last quarter. In the fourth quarter, you did about $6 million. Stock is still, even today, at one times tangible, and you're north of 10% TCE. Maybe just talk about your appetite in doing buybacks kind of in size this year at this level. Well, we have the authority to do up to $20 million of buyback for the year. We felt like it will probably go on most of the year. We do put some limits on price for that to try to be strategic. I think we'll continue to pick up stock. I'm hopeful we can get all of that done. We haven't looked to do any block trades at this point in time. We're just taking it one transaction at a time. Our objective would be to fully execute that plan in 2021. Yeah. Brady, we'll continue to be methodical on our stock buyback, but our hope really is that our stock starts trading at a better multiple, so we're out of the market. Yeah, totally. Dave, is this your last call, or will you be around in July? Brady, I don't know. I think the process is underway right now. I suspect I'll be around somewhat in some form in July. If it goes the way the board and Mike wants, I think there'll be a new voice on the phone pretty soon. I really miss seeing some of you all this past year. This pandemic kind of had us close out virtually. That's right. It's been a shame. Well, hey, Dave. Good luck to you, and congrats on the successful career. It's great working with you during the IPO, and please keep in touch. Well, thank you. Thank you. Our next question comes from Andrew Liesch with Piper Sandler. Your line is now open. Hey, good afternoon, everyone. Hey, Andrew. The service charges referenced just more new customer account growth and deposit growth driving that. Is this a good run rate to build off of for overall fee income? It's north of $4 million. It was nice to see that dollar amount up there. We have had nice fee income growth. Some of it has been a little abnormal, related to one customer who's had a very successful year in an industry associated supporting pandemic services. Our credit card fee income is probably a little higher than it'll normalize out at. We do expect to continue to see solid growth in our fee income. We're very focused on it, and focused on building our C&I portfolio and all the related services that go with it. Great. That's helpful. On the expense side, came in nicely lower from last quarter and below my forecast. Is this just shy of $23 million a good run rate to use going forward? Yeah, I think currently the $23 million is a pretty good run rate. We are looking to make some investments, as we've talked to you before, in technology space and maybe in some expansion, which will have an impact on that. We will start adding a few people back to the payroll. The $23 million-$24 million run rate is pretty reasonable at this point in time. Great to hear. Thanks for taking my questions. Dave, good luck and congrats on your retirement announcement. Thank you, Andrew. Thanks, Andrew. Thank you. As a reminder, to ask a question, you will need to press star one on your telephone. Our next question comes from Matt Olney with Stephens. Your line is now open. Great. Thanks for taking the question. I just want to follow up on that last point on operating expenses. Dave, I think you mentioned that $23 million, $24 million is a good run rate. I think last time we talked about a 6%-8% growth for the year off that base of $91.5 million from last year. Does that still hold, or are you now thinking differently on that outlook for the full year? It kind of depends on what our balance sheet does. I think the 1.6% ratio is a pretty good ratio, and if we grow our balance sheet, obviously, that's going to track with that growth. Overall for the year, 6%-8% looked reasonable at the beginning of the year. We probably, at this pace, we're going to be a little less than that, I would think. There are investments we'll make in the second half of this year that could drive it up a little bit more. I don't see it getting much beyond that level unless we expand into a new market, make an acquisition, whatever. Okay. That's helpful. Then going back to the margin discussion and core loan yields. When I take out the impact of PPP, if I'm doing my math right, it looks like the loan yields were relatively flat quarter to quarter. Is that right? Anything unusual in those numbers? Just trying to get a feel for what direction this could head. That's probably not too far off. The PPP impacted margin about 3% negatively this quarter. You can kind of take a look at that at the loan yields. It'd be at a higher number if you're looking at just the loans in our earning asset pool. We have actually show a little bit of pretty flat, I guess, if you're excluding PPP on the loan yields. I don't have that exact number in front of me. Any color on where new loan yields have been coming on more recently? Yeah, Matt, this Randy. As Mike said, there's a lot of liquidity in the market, and there's a lot of competition for the better transactions. Loan yields, there's a lot of pressure on loan yields. I'm proud of our bankers for really sifting through and finding the transactions that not only meet our risk tolerance but are o ur profit tolerance and are doing a good job of building floors into transactions as well. Definitely some negative pressure there, but I think overall it's holding fairly well. Okay, thank you. Just lastly, on the PPP side, Dave, I think you mentioned about $2.4 million of fees recognized in 1Q, that's the expectation that you hold that or relatively close to that in 2Q. Did I catch that right? Any other color you can give beyond that for the remaining $5.9 million of fees yet to be recognized? I had a discussion with my corporate treasurer this morning and a little bit of a bet on that. He thinks it'll be just a little bit less than Q1 during the quarter. The forgiveness is not certain at this point how much of that we'll get in the quarter, but because that accelerates those fees. That would be a nice level if we can get to that level. You might want to look a little bit below that. Looking so far this far into April, fees continue to be accelerated pretty quickly. Just one more. The tax rate was a little bit lower than I think we were expecting this quarter. What kind of color you can give us on the tax rate from here? We've come in low the last couple of quarters on our effective rate. I still think we use the 21% level pretty much for all of our internal modeling here. That may give you a little room to work with. It's been 20% or under, I think, as we look back the last few quarters. Okay. That's all from me. Congrats on the quarter, and Dave, congrats on the announcement. Thank you. Thanks, Matt. Thank you. I'm not showing any further questions at this time. I would now like to turn the call back over to Matt Needham for closing remarks. Thank you for joining us on the call today, and as a quick reminder, this call can be accessed via replay on our website. As always, you can contact me with any follow-up questions you might have. Again, we appreciate your interest and or investment in our company, and thank you for taking time with us this afternoon. Take care. This concludes today's conference call. Thank You for participating. You may now disconnect.