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chewy Chewy Announces Second Quarter 2021 Financial Results DANIA BEACH , Fla . , September 1 , 2021 ( BUSINESS WIRE ) -Chewy , Inc. ( NYSE : CHWY ) ( “ Chewy ” ) , a trusted destination for pet parents and partners everywhere , has released its financial results for the second quarter of fiscal year 2021 ended August 1 , 2021 , and posted a letter to its shareholders on its investor relations website at https://investor.chewy.com . Fiscal Q2 2021 Highlights : • Net sales of $ 2.16 billion grew 26.8 percent year over year • • Gross margin of 27.5 percent expanded 200 basis points year over year Net loss of $ 16.7 million , including share - based compensation expense of $ 25.6 million Net margin of ( 0.8 ) percent improved 110 basis points year over year Adjusted EBITDA ( 1 ) of $ 23.3 million , an increase of 50.5 percent year over year Adjusted EBITDA margin ( ¹ ) of 1.1 percent improved 20 basis points year over year " We have now crossed the halfway point of 2021 , and our results once again demonstrate the strength of our business model and the incredible bond between pets and pet parents , ” said Sumit Singh , Chief Executive Officer of Chewy . " Our business remains healthy , with second quarter net sales up 27 percent year over year , driven by a 21 percent increase in active customers and a 13 percent increase in net sales per active customer . Customer engagement is growing , and we are confident in our ability to deliver strong results while navigating uncertain market conditions due to the ever - evolving COVID - 19 pandemic . " Management will host a conference call and webcast to discuss Chewy's financial results today at 5:00 pm ET . Chewy Fiscal Second Quarter 2021 Financial Results Conference Call When : Wednesday , September 1 , 2021 Time : 5:00 pm ET Conference ID : 10158926 Live Call : 1-844-378-6481 ( US / Canada Toll - Free ) or 1-412-317-5159 ( International ) Replay : 1-877-344-7529 ( US Toll - Free ) , 855-669-9658 ( Canada Toll - Free ) , or 1-412-317-0088 ( International ) ( The replay will be available approximately two hours after the completion of the live call until 11:59 pm ET on September 8 , 2021 ) Webcast : https://investor.chewy.com ( ¹ ) Adjusted EBITDA and adjusted EBITDA margin are non - GAAP financial measures . See " Non - GAAP Financial Measures " for additional information on non - GAAP financial measures and a reconciliation to the most comparable GAAP measures . About Chewy Our mission is to be the most trusted and convenient destination for pet parents ( and partners ) everywhere . We believe that we are the preeminent source for pet products , supplies and prescriptions as a result of our broad selection of high - quality products , which we offer at competitive prices and deliver with an exceptional level of care and a personal touch . We continually develop innovative ways for our customers to engage with us , and partner with more than 2,500 of the best and most trusted brands in the pet industry , to bring a high - bar , customer - centric experience to our customers . Forward - Looking Statements This communication contains forward - looking statements about us and our industry that involve substantial risks and uncertainties . All statements other than statements of historical facts contained in this communication , including statements regarding our future results of operations or financial condition , business strategy and plans and objectives of management for future operations , are forward - looking statements . In some cases , you can identify forward - looking statements because they contain words such as “ anticipate , ” “ believe , ” “ contemplate , ” “ continue , ” “ could , ” " estimate , ” “ expect , ” “ intend , ” “ may , ” “ plan , ” “ potential , ” “ predict , ” “ project , ” “ should , ” “ target , ” “ will ” or “ would ”