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Q2'26 Earnings Presentation chime
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2 Disclaimer Forward-Looking Statements This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or future financial or operating performance. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “expect,” “plan,” “anticipate,” “could,” “would,” “intend,” “target,” “project,” “contemplate,” “believe,” “estimate,” “predict,” “potential,” “goal,” “objective,” “seek,” or “continue,” or the negative of these words or other similar terms or expressions that concern Chime’s expectations, strategy, plans, or intentions. Forward-looking statements in this presentation may include, among others, statements relating to our future results of operations or financial performance; our business and growth strategy, including future product development plans; our ability to attract and retain Active Members and develop primary account relationships; our market opportunity; the performance of newly launched products and innovations; our technological capabilities; the demand for Chime’s products and services; our expectations and management of future growth; and our expectations regarding our industry and traditional banks. Investors should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results, and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made or on management’s good faith beliefs and assumptions as of that time with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in, or suggested by, the forward-looking statements. These risks and uncertainties include risks related to our ability to attract and retain Active Members; our relationships with our bank partners; changes in rules and practices concerning interchange fees, card network fees, and other fees and assessments; our ability to maintain and protect our brand; our ability to maintain member satisfaction and provide reliable member support; our ability to develop new products and enhancements for existing products; our reliance on third parties and their systems; our history of net losses and ability to achieve and maintain profitability; and the complex and evolving laws and regulations applicable to our business and the banking ecosystem. Further information on these risks and other factors that could affect our financial results are set forth in our filings with the Securities and Exchange Commission, including in our most recent Quarterly Report on Form 10-Q. In light of these risks and uncertainties, the forward-looking events and circumstances discussed in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this presentation. Except as required by law, Chime does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments, or otherwise. Key Metrics This presentation includes key metrics that we use to evaluate our operating performance, formulate business plans, prepare budgets and forecasts, and make strategic decisions. Our key metrics include Active Members, Average Revenue Per Active Member (“ARPAM”), and Purchase Volume. Definitions of our key metrics can be found in the appendix to this presentation (the “Appendix”). Non-GAAP Financial Measures To supplement our consolidated financial information prepared and presented in accordance with U.S. generally accepted accounting principles (“GAAP”), we use certain financial measures that are not prepared in accordance with GAAP, including transaction profit, transaction margin, non-GAAP operating expenses, adjusted EBITDA, and adjusted EBITDA margin, to facilitate analysis of our financial trends and for internal planning and forecasting purposes. We use these non-GAAP financial measures in conjunction with GAAP measures to evaluate our operating performance, formulate business plans, prepare budgets and forecasts, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. We believe that these non-GAAP financial measures provide useful information to investors, analysts, and others about our business and financial performance, enhance their overall understanding of our performance, and can assist in providing a more consistent and comparable overview of our financial performance across periods. Our definitions may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics. Further, these metrics have certain limitations in that they do not include the impact of certain expenses that are reflected on our consolidated statements of operations. Accordingly, our non-GAAP financial measures are presented for supplemental purposes only and should be considered in addition to, and not as substitutes for, or in isolation from, measures prepared in accordance with GAAP. A reconciliation of these measures to the most directly comparable GAAP measures is included in the Appendix. We have not provided the forward-looking GAAP equivalents for certain forward-looking non-GAAP measures included in this presentation and the accompanying conference call, or a GAAP reconciliation, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as stock-based compensation expense. Accordingly, a reconciliation of these forward-looking non-GAAP metrics to their corresponding forward-looking GAAP equivalents is not available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results. Chime is a technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.; Members FDIC. Chime is not FDIC-insured.
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Our Mission To unite everyday people to unlock their financial progress.
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4 ChimeCore, our proprietary transaction processing core and ledger has accelerated product velocity, including new Chime Prime and Plus membership tiers, Chime Card, Instant Loans, Chime Invest, and Jade (1) Based on a blind May 2026 representative survey conducted by Chime using a third-party survey platform, Chime was chosen among listed financial services providers more often by consumers who opened a new personal checking account at a different institution within the preceding six months. Chime offers access to checking accounts used for everyday banking. (2) According to a national survey published by Time Magazine in 2025 titled “World’s Best Brands”, which identified Chime as the top brand in the banking category in America, even though Chime is not a bank (3) “Primary account relationship” or “primary financial relationship” refers to a member who had at least one qualifying direct deposit of $200 or more through Chime in the past calendar month or who made 15 or more purchases using their Chime cards in the past calendar month (4) According to a report by FS Vector that was commissioned by Chime, the Chime vs. Traditional Retail Banking Study, January 2025 (the "FS Vector Report") (5) For the quarter ended June 30, 2026 with comparisons to the quarter ended June 30, 2025 Majority of our Active Members rely on Chime as their primary financial relationship3 Deep, long-lasting, multi-product relationships monetized primarily via payments, 9x+ LTV:CAC #1 share of new checking accounts opened in the US1 #1 banking brand according to TIME2Market Leader Deep Member Engagement Large Market Opportunity $426B TAM opportunity4 Growth & Scale $670M Q2ʼ26 Revenue, +27% Y/Y5 StrongFinancial Profile Operating Leverage 15% adj. EBITDA margin5 (+12pp Y/Y) with 60% incremental margin in Q2ʼ26 Raising FYʼ26 Outlook 25-26% revenue growth, $465-$475M adj. EBITDA, GAAP profitable Chime at a glance ProprietaryTech Platform
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5 More Americans are choosing Chime than any other financial institution (1) Based on a blind May 2026 representative survey conducted by Chime using a third-party survey platform, Chime was chosen among listed financial services providers more often by consumers who opened a new personal checking account at a different institution within the preceding six months. Chime offers access to checking accounts used for everyday banking. (2) Refer to Glossary for definitions of Key Operating Metrics and Financial Highlights Active Members (Millions)2 21% CAGR Share of households switching their checking account1
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6 The depth of our engagement is unparalleled in Consumer Fintech, with Avg. Revenue per Active Member (ARPAM) that nearly triples over time (1) Fintech A estimated based on the number of average weekly transactions made by Cash App cardholders in Q3 2024, disclosed in Block Inc.'s Q3 2024 Shareholder Letter. Presented here multiplied by 4 to estimate the number of monthly transactions; Fintech B estimated based on monthly active customer by quarterly cohort chart presented in the Registration Statement on Form F-1 filed by Nu Holdings, Inc. on December 3, 2021; Fintech C disclosed in Q3’25 investor presentation, Klarna card user purchase frequency based on 12 months of usage for users who signed up for the Klarna card in SWE/DE between Oct-23 and Sep-24; Fintech D disclosed Average Monthly Transactions per Monthly Transacting Member as of Q1’24 in Dave 1Q24 Earnings Presentation; Fintech E reflects transactions within the previous 12-month period ending 12/31/2025, divided by active accounts at the end of the period. TPA ex. PSP excludes both unbranded card processing transactions and unbranded active accounts (primarily Braintree) as of Q4’FY25 divided by 12, from PayPal 4Q & FY'25 Performance; Fintech F disclosed Affirm cardholders transacting more than 20 times per year as of 9/10/2025 (2) ARPAM of our Active Members each year since the origination of their quarterly cohort, for quarterly cohorts for the first quarter of each year since 2016 54 24 ~20 6 ~3 ~2 Monthly Transactions per Customer1 Over 2x more monthly engagement than next fintech ~10 Years since first active quarter Cohorted ARPAM2 ARPAM grows as cohorts mature, with ~$400 ARPAM for tenured cohorts Q1’16 Q1’26
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7 Our 3-5x cost advantage continues to expand, enabling us to profitably serve the largest segment of the market (1) Bank average cost-to-serve for 2023 (in each case, excluding marketing costs) for the three largest banks by U.S. deposit volume (Bank of America, J.P. Morgan Chase, and Wells Fargo) and for a group of medium-sized and regional banks (BMO, KeyBank, PNC Bank, TD Bank, and U.S. Bank), from Chime commissioned FS Vector Report. Chime ARPAM presented for Q1 2025 and cost to serve presented for full year 2024. Chimeʼs average cost-to-serve a deposit customer is defined as the sum of cost of revenue and operating expenses, excluding transaction and risk losses associated with our liquidity products, customer acquisition expenses, depreciation and amortization relating to operating expenses, and stock-based compensation divided by the average of the number of Active Members at the beginning and end of the quarter specified. Cost-to-serve1 (Q2 2026) Medium-Sized & Regional Banks Large Banks $740 $450 $141 Weʼve expanded ARPAMs while consistently reducing our cost-to-serve1 $216 $209 $260 $141 ARPAM Cost-to-serve +24% -35%
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8 Chime offers the most rewarding banking for everyday Americans Up to 5% cash back rewards Fee free overdraft Low-cost earned wage access High yield savings: up to 3.75% APY 47 ,000+ fee-free ATM network Automatic savings tools No min balances or maintenance fees Instant loans Grow your credit score 70+ points Lifestyle perks Chime Invest
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9 Chime Prime broadens appeal and deepens engagement ● Fueled accelerated direct deposit growth and higher share of wallet ● Chime Prime members have more than 2x the ARPAM of our average Active Member Accelerated both Active Member and PV growth ● Actives up 20% Y/Y in Q2, with 1.7M net new Actives over L12M, our strongest pace ever ● Accelerated PV and OIT volume growth to 20%, with credit mix1 up to 27% in Q2 Refer to Glossary for definitions (1) Credit mix defined as total Purchase Volume conducted on a credit card (Chime Card or Credit Builder) as a percentage of total Purchase Volume for that same time period. Weʼre moving faster and accelerating results across our business MyPay transaction profit $ʼs grew >3x Y/Y ● Originated $4.5B of MyPay volume in Q2 while reducing losses to 0.9% ● Rolling out higher MyPay limits in Q3, another lever to maximize transaction profit dollars Instant Loans scaling at attractive unit margins ● Origination volume grew nearly 70% Q/Q to $300M in Q2 driven by Prime pre-qualification ● Continued strong loss rate performance, with up to 50% lower loss rates for repeat loans Accelerated product velocity with Chime Invest launch ● Provides access to managed portfolios and self-directed brokerage, directly in Chime app ● Members can now make Chime their primary banking, savings, and investing relationship Transformative wins for Chime Enterprise ● Signed Allied Universal, one of the largest US employers with 320k employees, and a national retailer with ~35k employees ● Everest Group recognized Chime Workplace as the Most Visionary Major Contender in EWA
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Financial Results Q2ʼ26
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11 We accelerated revenue growth to 27% Y/Y, drove 12pp of adj EBITDA margin expansion, and delivered GAAP profit for 2nd straight quarter Revenue Gross Profit Transaction Profit Adjusted EBITDA $670M $595M $492M $102M +27% +29% +36% Key Operating Metrics Financial Highlights Active Members ARPAM $38.0BPurchase Volume 10.4M $260 +17% +20% +6% – 89% 73% 15% +12 pp Y/Y Refer to Glossary for definitions of Key Operating Metrics and Financial Highlights +535% Q2ʼ26 Y/Y Q2ʼ26 Y/Y Margin +20% with OIT Net Income $28M 4% NM
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12 Revenue accelerated as a result of faster growth in both Actives and ARPAM coming off our successful launch of Chime Prime $384 $475 $422 $519 $76 $136 $110 $143 $308 $339 $312 $375 Payments Revenue3 Platform-Related Revenue2 (1) Tax refund-related activity in Q1 each year drives seasonally higher levels of re-engaged Active Members, Purchase Volume, ARPAM, and Revenue. This is partly offset by lower liquidity product utilization given seasonally higher account balances. (2) We earn platform-related revenue from other products offered to our members that provide additional convenience, financial management tools, and access to liquidity. These products include access to ATMs, MyPay, high yield savings, third-party partnerships, SpotMe, cash deposits, and Outbound Instant Transfer (OIT). (3) We recognize payments revenue based on interchange fees generated from purchase transactions made by members using their Chime-branded debit and credit cards $366 $162 $528 Revenue (in millions) $363 $180 $544 Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 Q2ʼ26 Q3ʼ26 Guidance $680-690 Revenue $396 $200 $596 $433 $215 $647 $430 $240 $670 Revenue Y/Y 25% 32% 39% 32% 37% 29% 25% 25% 27% 25% - 27% Tax Refund Season Uplift Post Tax Tax Refund Season Uplift Post Tax $392 $75 $317 Q1ʼ24 26% Tax Refund Season Uplift Post Tax Q1 benefits from tax refund-related seasonality1
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13 In Q2, we accelerated Active Member growth to 20% Y/Y, with 1.7M net new Active Members over the last 12 months, our fastest pace ever Active Members (in millions) 7 .1 7 .5 8.0 8.7 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 9.1 Q2ʼ26 (1) Tax refund-related activity in Q1 each year drives seasonally higher levels of re-engaged Active Members, Purchase Volume, ARPAM, and Revenue. This is partly offset by lower liquidity product utilization given seasonally higher account balances. Q1 benefits from tax refund-related seasonality1 Q2ʼ24 Active Members 9.5 10.2 10.4 Active Members Y/Y 21% 19% 21% 23% 23% 21% 19% 19% 20% Tax Refund Season Uplift Post Tax +100k +200k Tax Refund Season Uplift Post Tax Q1ʼ24 19% +100k 8.6 7 .0 Tax Refund Season Uplift Post Tax Post Tax
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14 We accelerated Active Member growth while also improving unit economics, with LTV:CACs now at 9x+ Active Members 100%+ LTM net dollar Transaction Profit retention1 for all cohorts drive LTV:CACs of 9x+ Higher activation rates, strong product adoption, and expanded monetization driving 5-6 quarter paybacks in recent cohorts Cumulative Transaction Profit less CAC per Original Active Member by Cohort Cumulative Transaction Profit per Original Active Member by Quarterly Cohort (1) Net dollar Transaction Profit retention is a measure of the total transaction profit retained by existing members across periods net of churn. We calculate net dollar transaction profit retention by dividing transaction profit in the current period from all members that first became active at least one year prior to such period, by transaction profit from those same members in the prior period, inclusive of any members that have churned. We only include members that first became active at least one year prior to avoid comparing a full period of transaction profit in the current period to a partial period of transaction profit in the prior period. For purposes of this calculation, we measure transaction profit for the trailing 365 days for each period to aid comparability from period to period in light of leap years. Q1’16 Q2’26
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15 $27 .6 $28.0 $30.4 $34.8 Purchase and OIT volume growth accelerated to 20% Y/Y in Q2, fueled by higher-spending Chime Prime members, with credit mix up to 27% $32.9 Purchase and OIT Volume (in billions) $33.0 $34.5 $32.4 $32.3 $0.2 $0.4 $0.6 Purchase Volume OIT1 Volume Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 Q2ʼ26 (1) OIT is an ‘OCT push’ transaction that allows members to transfer funds instantly to an external account (e.g. P2P app, investment account, or another bank account) directly from the Chime app over the Visa rails (2) Tax refund-related activity in Q1 each year drives seasonally higher levels of re-engaged Active Members, Purchase Volume, ARPAM, and Revenue. This is partly offset by lower liquidity product utilization given seasonally higher account balances. (3) Credit mix defined as total purchase volume conducted on a credit card (Chime Card or Credit Builder) as a percentage of total Purchase Volume for that same time period Q1 benefits from tax refund-related seasonality2 Purchase Volume $35.3 $34.4 $0.9 Payments + OIT Revenue Y/Y Credit Mix3 21% 20% 21% 16% 16% 19% PV + OIT Volume Y/Y 19% 18% 16% $39.9 $38.7 $1.2 19% 15% 23% $39.4 $38.0 $1.3 21% 20% 27% $29.2 Q1ʼ24 20% 16% 19% Tax Refund Season Uplift Post Tax Tax Refund Season Uplift Post Tax Tax Refund Season Uplift Post Tax
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16 >2x ARPAM Chime Prime drives LTVs higher: ● Incentivizes conversion to and retention of recurring direct deposit ● Higher wallet share and Chime Card adoption drive more Payments ARPAM, net of rewards ● Higher MyPay limits and Instant Loan prequalification generate more Platform- related revenue, at low loss rates Q2ʼ26 ARPAM Additional Payments ARPAM Additional Platform ARPAM Additional Rewards Cost June ‘26 Chime Prime ARPAM Chime Prime Members have over twice the ARPAM of our average Active Member, net of reward costs, and higher LTVs Chime Prime Rewards help attract and retain higher-quality Chime Prime members, with strong ROI
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17 Q1ʼ25 Q2ʼ25 ARPAM growth accelerated to 6% Y/Y to $260 in Q2, fueled by continued product innovation and deeper engagement $218 $245 $231 $251 $245 Annual ARPAM $245 Initial rollout of MyPay Q1 benefits from tax refund-related seasonality1 (1) Tax refund-related activity in Q1 each year drives seasonally higher levels of re-engaged Active Members, Purchase Volume, ARPAM, and Revenue. This is partly offset by lower liquidity product utilization given seasonally higher account balances. ARPAM $257 Q2ʼ24 Q3ʼ24 Q4ʼ24 Q3ʼ25 Q4ʼ25 Q1ʼ26 Q2ʼ26 $263 $260 ARPAM Y/Y 4% 11% 16% 9% 12% 6% 5% 5% 6% $231 Q1ʼ24 2% Tax Refund Season Uplift Post Tax Tax Refund Season Uplift Post Tax Tax Refund Season Uplift Post Tax
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18 We capture a greater share of wallet as we deepen engagement across our product suite Number of products used (1) Average Purchase Volume per Active Member per month based on the number of products that Active Members used in June 2026. (2) Investment advisory services provided by Atomic Invest LLC (“Atomic”), an SEC registered investment adviser. Product attach drives deeper engagement and reinforces core spend relationship – and recent product velocity strengthens this trend Recent product launches Products launching soon Chime Card Instant Loans Chime+ Chime Workplace Upcoming 2026 Product Roadmap Chime Prime Jade AI co-pilot Subscription management Budgeting Chime Invest Expert-managed portfolios2 Self-directed brokerage Trump Accounts Joint Accounts ARPAM PV per Active by Products Used1 Spending Insights Line of Credit
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19 Product Attach – All Active Members1 Years since first active quarter Years since first active quarter Cohorted ARPAM2 (1) The average number of products that our Active Members have used each month, since the origination of their cohort, for quarterly cohorts for the first quarter of each year since 2016 (2) ARPAM of our Active Members each year since the origination of their quarterly cohort, for quarterly cohorts for the first quarter of each year since 2016 Newer cohorts are attaching to more products faster ARPAM grows as cohorts mature, with ~$400 ARPAM for tenured cohorts ARPAM Q1’16 Q1’26 Weʼre driving higher attach rates across our growing product ecosystem, with tenured cohorts reaching ARPAMs of ~$400 Members using 6+ products per month, 15% of all Active Members, generate ARPAM of $500+ Q1’16 Q1’26
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20 In Q2, we added 4pp of transaction margin Y/Y driven by lower liquidity product loss rates $334 $419 $368 $458 $299 $326 $313 $349 Transaction Profit Gross Profit $363 $461 Gross Profit: 29% Y/Y Transaction Profit: 36% Y/Y Gross Margin % 87% 87% 88% 88% 87% Transaction Margin % 78% 74% 69% 67% 69% Gross Profit & Transaction Profit (in millions) $377 $474 69% 87% Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 Q2ʼ26 Gross & Transaction Margin 72% 89% $427 $530 $491 $580 76% 90% $492 $595 73% 89% $345 $308 88% 79% Q1ʼ24
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21 SpotMe Overdraft protection <7 days ~$20 $6.0B <0.4% MyPay On demand payroll <14 days ~$85 $4.5B 0.9% Instant Loans 3-12 month installment loans ~6 months ~$200 $0.3B 5.4% Product Avg. Repayment Term Avg. Transaction Size Q2ʼ26 Origination Volume Q2ʼ26 Loss Rates Chime credit products ● Low cost liquidity for everyday transactions and episodic use cases ● Loved by members Our competitive advantages ● Privileged repayment position from recurring direct deposits ● Underwritten by rich, first-party data ● Proprietary tech stack Low credit risk ● Short duration ● Small dollar ● Highly diffused across our large, highly-engaged member base Down ~50% since first launched Primary accounts enable us to offer low cost credit products at scale, with low credit risk Annualized loss rates improvements of up to 50% for repeat borrowers vs. first-time loans Liquidity Products
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22 MyPay Transaction Profit ($M) $78M 30% 1.4% $88M 46% 1.2% Transaction Margin Q2ʼ25 Q3ʼ25 Q4ʼ25 $23 $41 MyPay $103M 58% 1.0% Q1ʼ26 Revenue Loss Rates In Q2, we more than tripled MyPay transaction profit $ʼs Y/Y with loss rates of 0.9% $104M 62% 1.0% $59 +3x Y/Y$64 Tax refunds drive seasonally lower liquidity product utilization in Q11 (1) Tax refund-related activity in Q1 each year drives seasonally higher levels of re-engaged Active Members, Purchase Volume, ARPAM, and Revenue. This is partly offset by lower liquidity product utilization given seasonally higher account balances. Q2ʼ26 $115M 64% 0.9% $73
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23 We are compounding growth across Actives (+20%), ARPAM (+6%) and txn margin (+4pp), with 36% Y/Y TP growth in Q2 and 100%+ TP retention LTM Transaction Profit by Annual Cohort ($M) Accelerated growth in Active Members and expanded LTV:CACs to 9x+ Deeper engagement drives ARPAM of ~$400for tenured cohorts Margin expansion driven by ChimeCore and DD-based underwriting Transaction Profit 100%+ Net dollar Transaction Profit retention among all cohorts for last twelve months
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24 (1) Non-GAAP Operating Expenses exclude stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP operating expenses also exclude transaction and risk loss and depreciation and amortization. Please see the reconciliation from GAAP to non-GAAP measures contained in the Appendix. Attractive unit economics allow us to drive operating leverage, with non-GAAP OpEx as a % of revenue improving 8pp Y/Y in Q2 78% 72% 78% 63% (8) pp Y/Y66% Non-GAAP MS&O Non-GAAP S&M Non-GAAP G&A Non-GAAP T&D 31% 30%34% 25% 27% 18% 16%16% 15% 15% 19% 16% 18% 14% 15% 10% 10% 10% 8% 9% Non-GAAP OpEx as % of Revenue1 28% Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 Q2ʼ26 14% 15% 8% 65% $294 $298 $330 $341 $328 $350 $352 $374 $376 $393Non-GAAP OpEx (in millions) Non-GAAP OpEx 27% 14% 13% 9% 63% 25% 13% 13% 7% 58% 24% 15% 12% 8% 59% 75% 30% 17% 19% 9% Q1ʼ24
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25 57% incremental adj. EBITDA margin In Q2, we drove 12pp of Y/Y adj. EBITDA margin expansion, with incremental margin of 60%, and generated $28M of GAAP net income 1% -3% -3% 5% Adj. EBITDA (in millions) $3 $(14) $(12) $25 $16 3% +12 pp Adjusted EBITDA Margin $29 5% +9 pp+2pp +13 pp Q2'24-Q2'25 Q3'24-Q3'25 Q4'24-Q4'25 Q1'25-Q1'26 10% Q2ʼ24 Q3ʼ24 Q4ʼ24 Q1ʼ25 Q2ʼ25 Q3ʼ25 Q4ʼ25 Q1ʼ26 Adj. EBITDA +10-11pp Q3'25-Q3'26 $57 Q2ʼ26 Q3ʼ26 Guidance $105 - $110 15-16% 60% incremental adj. EBITDA margin 18% $119 15% $102 +12 pp Q2'25-Q2'26 Net Income (in millions) $0 $(22) $(20) $13 $(923)1 $(55) $(45) $53 $28 4% $15 Q1ʼ24 $16 +1pp Q1'24-Q1'25 (1) Q2’25 net loss was primarily driven by stock-based compensation expense recognized upon the IPO related to service periods prior to Q2’25.
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26 Revenue $680 to $690 million $2.725 to $2.745 billion Prior: $2.66 to $2.69 billion Y/Y Growth 25% to 27% 25% to 26% Adjusted EBITDA $105 to $110 million $465 to $475 million Prior: $416 to $431 million Adjusted EBITDA Margin 15% to 16% 17% Chimeʼs financial outlook for the third quarter and full year 2026 We are raising our full year guide on both top and bottom lines, and expect to remain GAAP profitable each quarter in 2026 Q3’26 Full Year 2026 Incremental adj. EBITDA margin of ~63% for FY Guidance
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Appendix
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28 GAAP to non-GAAP reconciliation: transaction profit and margin Three months ended (in thousands, except percentages) March 31, 2024 June 30, 2024 September 30, 2024 December 31, 2024 March 31, 2025 June 30, 2025 September 30, 2025 December 31, 2025 March 31, 2026 June 30, 2026 Revenue $ 391,972 $ 384,214 $ 421,871 $ 475,212 $ 518,744 $ 528,149 $ 543,519 $ 596,358 $ 647 ,387 $ 669,768 Gross profit $ 344,525 $ 333,710 $ 368,355 $ 419,168 $ 458,326 $ 461,029 $ 474,118 $ 530,250 $ 580,313 $ 594,873 Gross margin 88% 87% 87% 88% 88% 87% 87% 89% 90% 89% Adjusted for: Transaction and risk losses 36,038 35,000 55,159 93,490 109,145 98,247 97 ,053 102,878 88,905 103,287 Transaction profit $ 308,487 $ 298,710 $ 313,196 $ 325,678 $ 349,181 $ 362,782 $ 377 ,065 $ 427 ,372 $ 491,408 $ 491,586 Transaction margin 79% 78% 74% 69% 67% 69% 69% 72% 76% 73%
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29 GAAP to non-GAAP reconciliation: adjusted EBITDA and adjusted EBITDA margin (1) Relates primarily to interest income, which consists of interest and dividends earned on our cash and cash equivalents and marketable securities (2) Relates to expenses for the 1% pledge, committing to donate 1% of Chime’s equity as of our pledge date, or 3,210,192 shares of our Class A common stock, over the next 10 years to fund the Chime Scholars Foundation (3) Consists of one-time costs incurred in connection with ceasing the use of our third-party payment processor Three months ended (in thousands, except percentages) March 31, 2024 June 30, 2024 September 30, 2024 December 31, 2024 March 31, 2025 June 30, 2025 September 30, 2025 December 31, 2025 March 31, 2026 June 30, 2026 Net income (loss) $ 15,903 $ 385 $ (22,026) $ (19,606) $ 12,939 $ (923,376) $ (54,722) $ (44,777) $ 53,456 $ 27 ,850 Net margin 4% 0% (5%) (4%) 2% (175%) (10%) (8%) 8% 4% Adjusted for: ` Depreciation and amortization expense 5,234 6,117 6,897 7 ,122 7 ,258 7 ,411 7 ,514 7 ,817 7 ,665 7 ,557 Other (income) expense, net1 (10,509) (9,904) (10,817) (8,235) (5,354) (6,215) (10,268) (9,037) (7 ,748) (6,741) Provision (benefit) for income taxes (362) 78 2,199 695 1,552 (1,047) 280 46 455 213 Stock based compensation and related payroll tax 5,175 6,419 10,134 8,117 8,696 928,062 85,953 70,113 64,816 71,198 Stock-based charitable contribution expense2 – – – – – 11,168 – – – 1,495 Third-party processor termination costs3 – – – – – – – 32,564 – – Adjusted EBITDA $ 15,441 $ 3,095 $ (13,613) $ (11,907) $ 25,091 $ 16,003 $ 28,757 $ 56,746 $ 118,644 $ 101,572 Adjusted EBITDA margin 4% 1% (3%) (3%) 5% 3% 5% 10% 18% 15%
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30 GAAP to non-GAAP reconciliation: operating expenses Non-GAAP Operating Expenses exclude stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP operating expenses also exclude transaction and risk loss and depreciation and amortization. Three months ended (in thousands, except percentages) March 31, 2024 June 30, 2024 September 30, 2024 December 31, 2024 March 31, 2025 June 30, 2025 September 30, 2025 December 31, 2025 March 31, 2026 June 30, 2026 Member support and operations $ 68,068 $ 69,821 $ 70,054 $ 78,913 $ 78,609 $ 203,097 $ 83,658 $ 92,614 $ 95,399 $ 109,555 Member support and operations % of revenue 17% 18% 17% 17% 15% 38% 15% 16% 15% 16% Adjusted for: stock based compensation and related payroll tax (1,063) (1,010) (776) (771) (1,124) (122,586) (10,172) (8,325) (8,936) (9,515) Non-GAAP member support and operations $ 67 ,005 $ 68,811 $ 69,278 $ 78,142 $ 77 ,485 $ 80,511 $ 73,486 $ 84,289 $ 86,463 $ 100,040 Non-GAAP member support and operations % of revenue 17% 18% 16% 16% 15% 15% 14% 14% 13% 15% Sales and marketing $ 117 ,047 $ 118,021 $ 143,123 $ 141,569 $ 132,573 $ 185,006 $ 153,608 $ 164,197 $ 165,431 $ 164,159 Sales and marketing % of revenue 30% 31% 34% 30% 26% 35% 28% 28% 26% 25% Adjusted for: stock based compensation and related payroll tax (225) (275) (473) (383) (483) (43,403) (4,128) (5,156) (4,593) (4,521) Non-GAAP sales and marketing $ 116,822 $ 117 ,746 $ 142,650 $ 141,186 $ 132,090 $ 141,603 $ 149,480 $ 159,041 $ 160,838 $ 159,638 Non-GAAP sales and marketing % of revenue 30% 31% 34% 30% 25% 27% 28% 27% 25% 24%
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31 GAAP to non-GAAP reconciliation: operating expenses Non-GAAP Operating Expenses exclude stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP operating expenses also exclude transaction and risk loss and depreciation and amortization. Three months ended (in thousands, except percentages) March 31, 2024 June 30, 2024 September 30, 2024 December 31, 2024 March 31, 2025 June 30, 2025 September 30, 2025 December 31, 2025 March 31, 2026 June 30, 2026 Technology and development $ 74,930 $ 75,371 $ 80,400 $ 78,874 $ 77 ,882 $ 621,754 $ 123,942 $ 111,347 $ 109,780 $ 112,111 Technology and development % of revenue 19% 20% 19% 17% 15% 118% 23% 19% 17% 17% Adjusted for: stock based compensation and related payroll tax (1,567) (2,689) (4,418) (3,749) (3,703) (540,216) (40,270) (32,368) (27 ,425) (29,140) Non-GAAP technology and development $ 73,363 $ 72,682 $ 75,982 $ 75,125 $ 74,179 $ 81,538 $ 83,672 $ 78,979 $ 82,355 $ 82,971 Non-GAAP technology and development % of revenue 19% 19% 18% 16% 14% 15% 15% 13% 13% 12% General and administrative $ 39,252 $ 41,638 $ 46,645 $ 49,694 $ 47 ,173 $ 279,667 $ 76,575 $ 108,698 $ 70,467 $ 80,142 General and administrative % of revenue 10% 11% 11% 10% 9% 53% 14% 18% 11% 12% Adjusted for: stock based compensation and related payroll tax (2,320) (2,445) (4,467) (3,214) (3,386) (221,857) (31,383) (24,284) (23,862) (28,022) Adjusted for: stock-based charitable contribution – – – – – (11,168) – – – (1,495) Adjusted for: Third-party processor termination cost – – – – – – – 32,564 – – Non-GAAP general and administrative $ 36,932 $ 39,193 $ 42,178 $ 46,480 $ 43,787 $ 46,642 $ 45,192 $ 51,850 $ 46,605 $ 50,625 Non-GAAP general and administrative % of revenue 9% 10% 10% 10% 8% 9% 8% 9% 7% 8%
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32 GAAP to non-GAAP reconciliation: operating expenses Non-GAAP Operating Expenses exclude stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP operating expenses also exclude transaction and risk loss and depreciation and amortization. Three months ended (in thousands, except percentages) March 31, 2024 June 30, 2024 September 30, 2024 December 31, 2024 March 31, 2025 June 30, 2025 September 30, 2025 December 31, 2025 March 31, 2026 June 30, 2026 Non-GAAP member support and operations $ 67 ,005 $ 68,811 $ 69,278 $ 78,142 $ 77 ,485 $ 80,511 $ 73,486 $ 84,289 $ 86,463 $ 100,040 Non-GAAP sales and marketing $ 116,822 $ 117 ,746 $ 142,650 $ 141,186 $ 132,090 $ 141,603 $ 149,480 $ 159,041 $ 160,838 $ 159,638 Non-GAAP technology and development $ 73,363 $ 72,682 $ 75,982 $ 75,125 $ 74,179 $ 81,538 $ 83,672 $ 78,979 $ 82,355 $ 82,971 Non-GAAP general and administrative $ 36,932 $ 39,193 $ 42,178 $ 46,480 $ 43,787 $ 46,642 $ 45,192 $ 51,850 $ 46,605 $ 50,625 Non-GAAP Operating Expenses $ 294,122 $ 298,432 $ 330,088 $ 340,933 $ 327 ,541 $ 350,294 $ 351,830 $ 374,159 $ 376,261 $ 393,274 % of revenue 75% 78% 78% 72% 63% 66% 65% 63% 58% 59%
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33 GAAP to non-GAAP reconciliation: incremental adj. EBITDA margin Three months ended Twelve months ended (in thousands, except percentages) June 30, 2025 June 30, 2026 December 31, 2024 December 31, 2025 Net Income (loss) $ (923,376) $ 27,850 $ (25,344) $ (1,009,936) Adjusted for: Depreciation and amortization expense 7,411 7,557 25,370 30,000 Other (income) expense, net1 (6,215) (6,741) (39,465) (30,874) Provision (benefit) for income taxes (1,047) 213 2,610 831 Stock-based compensation and related payroll tax 928,062 71,198 29,845 1,092,844 Stock-based charitable contribution 11,168 1,495 0 11,168 Third-party processor termination costs2 0 0 0 32,564 Adjusted EBITDA $ 16,003 $ 101,572 $ (6,984) $ 126,597 Revenue $ 528,149 $ 669,768 $ 1,673,269 $ 2,186,770 Net Income (loss) margin (175%) 4% (2%) (46%) Incremental net income (loss) margin – 672% – (192%) Adjusted EBITDA margin 3% 15% (0%) 6% Incremental adjusted EBITDA margin – 60% – 26% (1) Relates primarily to interest income, which consists of interest and dividends earned on our cash and cash equivalents and marketable securities (2) Consists of one-time costs incurred in connection with ceasing the use of our third-party payment processor.
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34 Estimated LTV:CAC Three months ended June 30, 2026 ARPAM $ 260 Transaction Margin 73% Active Member churn in second year and thereafter 10% LTV $1,908 CAC $104 Active Member churn in first year 50% CAC including Year 1 Churn $208 LTV / CAC 9.2x
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35 Stock based compensation totaled 11% of revenue in Q2 Fully Diluted Share Count (in millions)1 Q3’25 Q4’25 Q1’26 Q2’26 380 58 438 Q3’25 Q4’25 Q1’26 Q2’26 $86 Stock Based Compensation Expense (in millions) Basic Share Count Dilutive Shares2 (1) Excludes shares remaining for issuance (2) Under GAAP, for any period with net income, diluted EPS is calculated using the treasury method for diluted shares, which may cause differences compared to diluted shares shown in this schedule dependent on Chime’s share price. (3) SBC % of Revenue calculated as total employee and service provider awards divided by total revenue; includes stock-based charitable contribution expense 16% 12% 10% 11%SBC as % of Total Revenue3 374 66 440 $70 383 63 445 $65 $73 379 59 437
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36 “Acquisition cost per new Active Member,” or “CAC” refers to the total amount of the following expenses: advertising, brand marketing, referral bonuses, and other marketing incentives, incurred in the acquisition of new Active Members, divided by new Active Members acquired in that period. “Active Member” refers to a member who has initiated a money movement transaction on our platform in the last calendar month of the applicable period. Member-initiated money movement transactions include, but are not limited to, purchases with Chime-branded debit or credit cards, funding a member account, withdrawing funds from an ATM, sending or receiving funds with Pay Anyone, or taking or repaying a MyPay advance or Instant Loan. “Adjusted EBITDA” is defined as net income (loss), adjusted for (i) depreciation and amortization expense, (ii) other income (expense), net, (iii) provision (benefit) for income taxes, (iv) stock-based compensation expense including related payroll tax, and (v) certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment charges, stock-based charitable expense, and certain legal and regulatory charges, as applicable. “Annual Revenue Run Rate” is defined as quarterly revenue times four. “Average Revenue per Active Member,” or “ARPAM” is defined as revenue generated in the calendar quarter multiplied by four and divided by the average of the number of Active Members at the end of the prior quarter and the end of the current quarter. “Gross profit” is defined as revenue less cost of revenue. Definitions “Incremental adjusted EBITDA margin” is defined as the period on period change in adjusted EBITDA divided by the period on period change in revenue. “LTV” is defined as ARPAM times transaction margin divided by the average churn rate in the cohort’s second year and thereafter. “Margin” is defined as percentage of revenue. “MyPay transaction margin” is defined as MyPay revenue net of MyPay transaction losses, divided by MyPay revenue. “Outbound Instant Transfer,” or “OIT” is an ‘OCT (Original Credit Transaction) push’ transaction that allows members to transfer funds instantly to an external account (e.g. P2P app, other bank account) directly from the Chime app over the Visa rails. OIT volume is total dollar volume of these transactions during a given period, net of any adjustments or refunds. “Purchase Volume,” or “PV” is defined as the total dollar value of member purchase transactions using Chime-branded debit or credit cards during a given period, net of any adjustments or refunds. Purchase Volume does not include other types of transaction volumes such as deposits, ATM withdrawals, SpotMe and MyPay advances, Instant Loans, sending or receiving funds with Pay Anyone, outbound instant transfers, and other types of ACH or direct debit transfers. “Transaction profit” is defined as gross profit less transaction and risk losses. Transaction profit is a non-GAAP metric. We define “transaction margin” as transaction profit divided by revenue.
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37 Non-GAAP member support and operations: Member support and operations expense excluding stock-based compensation and certain expenses that do not reflect our core operations and may vary significantly from period to period. Non-GAAP sales and marketing: Sales and marketing expense excluding stock-based compensation and certain expenses that do not reflect our core operations and may vary significantly from period to period. Non-GAAP technology and development: Technology and development expense excluding stock-based compensation and certain expenses that do not reflect our core operations and may vary significantly from period to period. Definitions Non-GAAP general and administrative: General and administrative expense excluding stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP Operating Expenses: Operating expenses excluding stock-based compensation expense and certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment expenses, and certain legal and regulatory charges. Non-GAAP operating expenses also exclude transaction and risk loss and depreciation and amortization.