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SEOUL- ( BUSINESS WIRE ) November 12 , 2021 - Coupang , Inc. ( NYSE : CPNG ) today announced financial results for its third quarter ended September 30 , 2021 . Key Financial and Operational Highlights coupang Coupang Announces Third Quarter Revenue Growth of 48 % and Gross Profit Growth of 62 % ● New services and investments Coupang added 8 million square feet of infrastructure year - to - date in 2021. The increase in infrastructure square footage since the beginning of 2020 is the same amount of infrastructure space we added in every year prior to 2020 combined . Fulfillment center infrastructure for Rocket Fresh , our fresh grocery offering , increased by nearly 90 % year - to - date through Q3 and is on track to double in 2021 . ● Total Net Revenues was $ 4.6 billion , up 48 % year over year ( YoY ) . Constant currency revenue growth was 44 % . We grew more than twice as fast as the 20 % growth rate of the Korean e commerce segment . Active customers grew at least 20 % YoY for the 15th straight quarter . In Q3 , spend grew at least 25 % YoY for every annual customer cohort dating back to our oldest cohort in 2010 . Active customers purchasing across 6 or more categories doubled in Q3 from two years ago . Gross margin expanded 130 basis points YoY to 16.2 % and Gross Profit increased 62 % YoY to $ 755 million . We invested approximately $ 95 million in incremental labor and operational costs primarily related to the increase in COVID - 19 cases and heightened restrictions in Korea during Q3 . Advertising revenue nearly tripled YoY in Q3 . ● Employee and Economy Highlights The selection from small and medium - sized enterprise ( SME ) merchants increased 276 % YoY in the third quarter . Overall , 80 % of our total merchants and suppliers are SMEs and 86 % of our selection is from SME merchants . Coupang launched a program to provide KRW 400 billion¹ of assistance to small business owners , farmers and livestock farmers to help grow their businesses online in collaboration with the federal and local governments . Coupang launched Coupang Care , providing delivery drivers four weeks of paid leave to focus on personal health through free individualized programs offered by the company . Coupang continues to lead the industry in introducing such workplace benefits , along with direct employment , full insurance benefits , and a five - day workweek . Coupang announced plans to open new fulfillment centers in 10 regions of Korea , including Busan , Cheongju , Gimhae , Changwon , and Wanju , an investment of over KRW 1.5 trillion¹ that will create over 13,000 new jobs in local communities . Coupang Eats is the most downloaded mobile app for iOS and the second most downloaded mobile app for Android in Korea in 2021 to date . ¹KRW 400 billion and KRW 1.5 trillion equate to approximately $ 340 million and $ 1.3 billion , respectively , using the KRW : USD exchange rate as of 11/10/2021 of KRW 1,181 to $ 1.00 . 1