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Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington , D. C. 20549 Form 10 - K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15 ( d ) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31 , 2020 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 ( d ) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-10356 CRAWFORD & COMPANY ( Exact name of Registrant as specified in its charter ) Georgia ( State or other jurisdiction of incorporation or organization ) 5335 Triangle Parkway , Peachtree Corners , Georgia ( Address of principal executive offices ) Title of Each Class Class A Common Stock - $ 1.00 Par Value Class B Common Stock - $ 1.00 Par Value 58-0506554 ( I.R.S. Employer Identification Number ) 30092 ( Zip Code ) Registrant's telephone number , including area code ( 404 ) 300-1000 Securities registered pursuant to Section 12 ( b ) of the Act : Trading Symbol ( s ) . CRD - A CRD - B Name of Each Exchange on Which Registered New York Stock Exchange New York Stock Exchange Securities registered pursuant to Section 12 ( g ) of the Act : None ( Title of Class ) No X No X Indicate by check mark if the Registrant is a well - known seasoned issuer , as defined in Rule 405 of the Securities Act . Yes Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15 ( d ) of the Act . Yes Indicate by check mark whether the Registrant : ( 1 ) has filed all reports required to be filed by Section 13 or 15 ( d ) of the Securities Exchange Act of 1934 during the preceding 12 months ( or for such shorter period that the Registrant was required to file such reports ) , and ( 2 ) has been subject to such filing requirements for the past 90 days . Yes No Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S - T ( §232.405 of this chapter ) during the preceding 12 months ( or for such shorter period that the Registrant was required to submit such files ) . Yes > No Indicate by check mark whether the Registrant is a large accelerated filer , an accelerated filer , a non - accelerated filer , a smaller reporting company , or an emerging growth company . See the definitions of " large accelerated filer " , " accelerated filer , " " smaller reporting company , " and " emerging growth company " in Rule 12b - 2 of the Exchange Act . Large accelerated filer Accelerated filer X Non - accelerated filer Smaller reporting company Emerging growth company If an emerging growth company , indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards pursuant to Section 13 ( a ) of the Exchange Act . Indicate by check mark whether the registrant has filed a report on attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404 ( b ) of the Sarbanes - Oxley Act ( 15 U.S.C. 7262 ( b ) ) by the registered public accounting firm that prepared or issued its audit report . Indicate by check mark whether the Registrant is a shell company ( as defined in Rule 12b - 2 of the Exchange Act ) . Yes No X The aggregate market value of the Registrant's voting and non - voting common stock held by non - affiliates of the Registrant was $ 198,769,113 as of June 30 , 2020 , based upon the closing prices of such stock as reported on the NYSE on such date . For purposes hereof , beneficial ownership is determined under rules adopted pursuant to Section 13 of the Securities Exchange Act of 1934 , and excludes voting and non - voting common stock beneficially owned by the directors and executive officers of the Registrant , some of whom may not be deemed to be affiliates upon judicial determination . The number of shares outstanding of each class of the Registrant's common stock , as of February 25 , 2021 , was : Class A Common Stock - $ 1.00 Par Value - 30,853,833 Shares Class B Common Stock - $ 1.00 Par Value - 22,452,075 Shares Documents incorporated by reference : Portions of the Registrant's proxy statement for its 2020 annual shareholders ' meeting , which proxy statement will be filed within 120 days of the Registrant's year end , are incorporated by reference into Part III hereof .