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Dn D Diebold Nixdorf Media contact : Mike Jacobsen , APR +1 330 490 3796 michael.jacobsen@dieboldnixdorf.com FOR IMMEDIATE RELEASE : October 28 , 2021 Diebold Nixdorf Reports 2021 Third Quarter Financial Results NORTH CANTON , Ohio - Diebold Nixdorf ( NYSE : DBD ) today reported its third quarter 2021 financial results . Key highlights Continued growing demand for our products and solutions amid a challenging global supply chain and inflationary environment Business updates Banking O O Gerrard Schmid , Diebold Nixdorf president and chief executive officer , said : " Demand for our solutions remained robust in the third quarter as we continued to help our customers deliver more digital , flexible , and effective self - service solutions for consumers . Additionally , we are very proud to see consistent , meaningful improvement in our Net Promoter Scores with both banking and retail clients . I am pleased with the support we have received in the market and the innovative spirit of our workforce as we navigate a difficult environment . Looking forward , we are seeing some moderation of supply chain constraints that gives us confidence for a strong fourth quarter and continued improvement in 2022. " O O O O 0 O press release O Investor contact : Christine Marchuska , CAIA +1 607 206 9212 christine.marchuska@dieboldnixdorf.com Strong Retail segment revenue , up more than 9 % on a GAAP basis and up 7 % on a constant currency basis , with continued growth in self - checkout ( SCO ) solutions Ended the quarter with backlog up 19 % over the third quarter last year , pointing to a solid foundation for future periods Continued momentum for our DN Series ™ M ATMs , with new systems live and certified in 60+ countries Secured a contract for over $ 12 million with Banco Azteca in Mexico , including DN Series Cash Recyclers , a new service contract and software licenses expanding across 500 branches Surpassed significant milestone of 100,000+ banking devices connected to the AllConnectSM Data Engine - an increase of over 100 % on a year - over - year basis Retail Expanded a relationship with a large , multi - country retailer in central Europe , which included a competitive takeaway with a rollout of SCO devices across 2,500 stores in 15 countries over the next three years Secured a significant $ 16 million contract renewal with a large global petrol convenience retailer's Southeast Asia operations , including point - of - sale , help desk support , software and other solutions Strong year - to - date growth in the number of SCO devices Growth initiatives Awarded a large Managed Services agreement in North America with a Tier 1 financial institution , including a large order of DN Series ATMs Continued to scale our debit and credit platforms with our VynamicTM Payments offering at a top - 10 global bank across 17,000+ ATMs Entered the electric vehicle ( EV ) charging station services business , a promising and rapidly growing market , with early customer wins 1 of 13 Jeff Rutherford , Diebold Nixdorf senior vice president and chief financial officer , said : " Despite solid market activity and due to continued global supply challenges , $ 90 million of revenue modeled for the third quarter has been deferred to future periods . Additionally , we experienced $ 10 million of non - billable logistics inflation during the quarter . The deferral of revenue and non - billable inflation reduced third quarter gross margin by approximately $ 33 million . Looking forward , we are revising our 2021 outlook . The company now expects total revenue of $ 3.90 billion to $ 3.95 billion , which reflects approximately $ 120 million in revenue deferral from 2021 to 2022. Additionally , non - billable supply chain and sourced product inflation is estimated at approximately $ 26 million for the fourth quarter and approximately $ 45 million for all of 2021. Our revised outlook for 2021 includes a $ 75 million unfavorable impact to 2021 gross margin from year - end revenue deferral and full - year inflationary pressures . We will continue leveraging various strategies to help mitigate these impacts , including pricing tactics and optimizing our manufacturing facilities . "