Slides
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Financial Results & Investor Presentation Q3 2025
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This presentation contains forward-looking statements. These statements may relate to, but are not limited to, plans for growth, technological capabilities and new features and products and the long-term financial targets of Dropbox, Inc. ("Dropbox," "we," "us," or similar terms), as well as assumptions relating to the foregoing. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. In some cases, you can identify forward-looking statements by terminology such as "may," "will," "should," "could," "expect," "plan," "anticipate," "believe," "estimate," "predict," "intend," "potential," "would," "continue," “ongoing” or the negative of these terms or other comparable terminology. You should not put undue reliance on any forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results, and will not necessarily be accurate indications of the times at, or by, which such performance or results will be achieved, if at all. Forward-looking statements are based on information available at the time those statements are made or management’s good-faith beliefs and assumptions as of that time with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in, or suggested by, the forward-looking statements. In light of these risks and uncertainties, the events and circumstances contemplated by the forward-looking statements made in this presentation may not occur and actual results could differ materially from those anticipated or implied in the forward-looking statements. These risks and uncertainties are described in greater detail under the heading “Risk Factors” in our quarterly report on Form 10-Q for the fiscal quarter ended June 30, 2025 that we filed with the Securities and Exchange Commission (the “SEC”) on August 8, 2025, and include, but are not limited to, the impact to our financial results, business operations, the business of our customers, suppliers, partners and the economy as a result of general macro economic, political and market uncertainty, as well as the potential for a more permanent global shift to remote work; our ability to retain and upgrade paying users; our ability to attract new users or convert registered users to paying users; our future financial performance, including trends in revenue, costs of revenue, gross profit or gross margin, operating expenses, paying user s, annual recurring revenue, average revenue per user, free cash flow, including, in all respects, with respect to any future targets described herein, and the assumptions underlying such trends; our ability to maintain profitability; our liability for any unauthorized access to our data or our users’ content, including through privacy and data security breaches, significant disruption of service on our platform or loss of content, particularly from any potential disruptions in the supply chain for hardware necessary to offer our services; any decline in demand for our platform or for content collaboration solutions in general; changes in the interoperability of our platform across devices, operating systems, and third-party applications that we do not control; our ability to compete successfully in competitive markets; our ability to respond to rapid technological changes, extend our platform, develop new features or products, or gain market acceptance for such new features or products; our ability to manage our growth or plan for future growth; our various acquisitions of companies and assets and the potential of such acquisitions to require significant management attention, disrupt our business, or dilute stockholder value; our ability to attract, retain, integrate and manage key and other highly qualified personnel, including as a result of our Virtual First model with an increasingly distributed workforce; our capital allocation plans with respect to our stock repurchase program and other investments; and the dual class structure of our common stock and its effect of concentrating voting control with certain stockholders who held our capital stock prior to the completion of our initial public offering. These factors could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. Additional information will be available in other future reports that we may file with the SEC from time-to-time, which could cause actual results to vary from expectations. Except as required by law, Dropbox does not undertake any obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise. In addition to financial information presented in accordance with U.S. generally accepted accounting principles (“GAAP”), this presentation includes certain non-GAAP financial measures, including non-GAAP gross margin, non-GAAP operating income, non-GAAP operating expenses (including research and development, sales and marketing and general and administrative), non-GAAP operating margin, free cash flow, non-GAAP earnings per share, EBITDA (earnings before interest, taxes, depreciation, and amortization), adjusted EBITDA, and unlevered free cash flow. These non-GAAP measures are presented for supplemental informational purposes only and have limitations as analytical tools; as such, these non-GAAP measures should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. The non-GAAP measures Dropbox uses may differ from the non-GAAP measures used by other companies. This presentation also contains statistical data, estimates and forecasts that are based on independent industry publications or other publicly available information, as well as other information based on our internal sources. This information may be based on many assumptions and limitations, and you are cautioned not to give undue weight to such information. We have not independently verified the accuracy or completeness of the data contained in the industry publications and other publicly available information. Dropbox does not undertake to update such data after the date of this presentation. All third-party logos appearing in this presentation are trademarks or registered trademarks of their respective holders. Any su ch appearance does not necessarily imply any affiliation with or endorsement of Dropbox. Safe Harbor Statement
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$2.528 billion TTM1 revenue 82.4% TTM Non-GAAP gross margin4 40.3% TTM Non-GAAP operating margin4 18.07M Paying users3 $916M TTM FCF2 (1) TTM: Trailing Twelve Months (2) FCF: Free Cash Flow, defined as Operating Cash Flow less Capital Expenditures, is a Non-GAAP financial measure. See Appendix for a reconciliation to the most directly comparable GAAP measure. (3) Paying users as of 9/30/2025 (4) Non-GAAP financial measure. See Appendix for a reconciliation to the most directly comparable GAAP measure. FINANCIAL PERFORMANCE 26.3% TTM Non-GAAP EPS Growth4
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01 Scaled platform driven by our core File, Sync, and Share product offering 02 Subscription-based, recurring revenue model 03 Loyal users with a high retention profile 04 High margin business supported by self-serve model 05 Strong free cash flow conversion 06 Self-funded investments for high-growth opportunities 07 Consistent capital return to shareholders Investment Highlights
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Business Overview
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Design a more enlightened way of working DROPBOX MISSION
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Dropbox Launches in 2008 Organize and Secure All Cloud Content File, Sync, and Share Our Journey • Multi-device usage and universal file sharing in its infancy • Migration to online cloud storage begins • Flagship product: File, Sync, and Share • A leader in the $12bn content sharing and collaboration applications category¹ • Large-scale infrastructure to support 700m+ registered users and 18.07m paying customers • Collaborative working tools and advanced security features • Dropbox evolves from syncing your files to organizing all your cloud content • The proliferation of SaaS tools and content platforms has created new challenges for end users around finding, organizing, securing, and sharing content • Solving for fragmented content experiences in a cloud-first workplace • Leveraging AI to solve for cloud content organization, security, real-time suggestions, knowledge management, and data insights WHERE WE STARTED DROPBOX TODAY DROPBOX TOMORROW (1) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications. DROPBOX TODAY
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A workplace for digital collaboration Secure Organize Share Secure, streamlined content management with robust scalable solutions Enhances where and how you work with seamless integrations and intuitive content organizations Effortless sharing and collaboration across teams and external partners DROPBOX TODAY
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File Sync and Share (FSS) Plans FOR BUSINESS TEAMS Standard $18.00 / user / month $180.00 / user / year 3 users minimum 5TB of storage (pooled) Advanced $30.00 / user / month $288.00 / user / year 3 users minimum Starts at 15TB of storage (pooled) Enterprise Negotiated pricing Customized storage FOR INDIVIDUALS Basic Free 2GB of storage Simple1 $6.99 / month $59.00 / year 500GB of storage Plus $11.99 / month $119.88 / year 2TB of storage Professional $19.99 / month $199.00 / year 3TB of storage (1) Only available to purchase via mobile channel and in select regions DROPBOX TODAY
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Our robust security features protect proprietary information and provide peace of mind to customers as they build relationships with their own teams, clients, and partners. • Compliance for Files and Data • Two-factor Authentication • Device Approval and Management • File Permissions and Locking • Version History and File Recovery Secure
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We make file organization effortless and intuitive with easy-to-use folder structures and seamless integrations, allowing customers to quickly find what they need so they can get more time to focus more on high-value work. • File naming, sorting, tagging, and starring • Smart-search • Automatic file backup and sync • Microsoft co-authoring • PDF annotation Organize
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Sharing is key to growth, so we've focused on creating a simple and efficient experience for sending large files, managing access, tracking document activity, and syncing edits in real-time, helping teams work together more effectively. • Advanced sharing controls • Assign to-dos • Large file sharing and file transfer • Digital watermarking • Password protection • Folder permission management Share
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DocSend gives teams a single, scalable deal platform that maximizes file sharing security and minimizes file viewing friction all while delivering instant alerts that track engagement with documents. We remain focused on making execution faster, data-driven, and more secure. • Secure sharing • Document analytics • Video analytics • Dynamic watermarking • Advanced data rooms • Secure client portals • eSignature • One-click NDA Sign makes agreements easy with simple and secure eSignatures. With Sign, anyone can set up a document for signature, eSign, and track the agreement process for their most important documents • Standalone or integrated into Dropbox FSS • Unlimited signatures • Tamper-proof documents • AES 256-bit encryption • Signer fields with data validation • Template links • Audit trail • 22 languages
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Scaled User Base 700M+ Registered Users 18.07M Paying Users $139.07 ARPU ~575K Paying Teams Q3’25 USER METRICS DROPBOX TODAY $128.50 $133.73 $134.51 $139.38 $140.23 15.48 16.79 17.77 18.12 18.22 2020 2021 2022 2023 2024 ARPU Paying Users
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56% Q3’25 United States Revenue 44% Q3’25 International Revenue more revenue less revenue Globally recognized brand in 180 countries DROPBOX TODAY
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Sydney Tokyo Singapore Taipei Stockholm Oslo Berlin Frankfurt Amsterdam London Milan Paris MadridAtlanta Ashburn New York Chicago Toronto Dallas Miami Seattle Hillsboro San Jose Los Angeles Denver Network Point of Presence (POP) Public Data CenterCore Data Center Incheon Served by scaled infrastructure DROPBOX TODAY
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Total Customer Storage (Petabytes)¹ 2100 2800 3700 4600 4700 2020 2021 2022 2023 2024 Securing and organizing 1T+ pieces of content DROPBOX TODAY (1) Petabytes are rounded to the nearest hundred
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Our FSS business: A category leader Dropbox 20.9% Microsoft 29.4%Google 16.4% Box 8.8% Apple 8.6% Rest of Market 15.9% Total Market: $11.6B (1) Source: IDC, May 2024 (2) Content Sharing and Collaboration applications are classified as applications that enable users to store, synchronize, and share file-based content and folders across designated devices, people, and applications. DROPBOX TODAY
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Ranked by G2 as a leader in customer satisfaction and market presence G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Cloud Content Collaboration Software: All DROPBOX TODAY
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Activate Drive top-of-funnel engagement through increased sharing and signup activity Convert Drive registered users to become paying users of Individual and Team plans Upsell Prompt existing users to upgrade to premium plans, additional licenses and add-ons, and new product experiences such as Dash Retain Enhance the core sync experience with a focus on performance and reliability DROPBOX TODAY Growth Drivers File, Sync, Share
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Ease of use Security Seamless Collaboration Speed and Reliability Neutral Platform Storage Capacity “Ausolan's added value comes from the professionalism of our staff and the differentiation of our services. Dropbox plays a key role in the technological infrastructure we need to meet that goal, helping us to work faster and better, in both our internal and external processes. We know how important it is to complete our work on time and to the highest quality for our clients. And during the pandemic, that would not have been possible without Dropbox.” — Ausolan “We can’t imagine doing any of this without Dropbox… We just wouldn’t be able to stay organized the way we do now— it’s completely integrated into our workflow.” —DeMuro Das Why customers choose Dropbox
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DROPBOX TODAY Information overload is sinking team productivity. 1. Source: Forrester's Digital Workplace and Employee Technology Survey, 2025 2. Source: IDC, Intranets, Employee Communication Platforms, and Integrated Employee Workspaces, doc #US51480624, May 2024 3. Source: Forrester's Digital Workplace and Employee Technology Survey, 2025 4. Source: Forrester's Digital Workplace and Employee Technology Survey, 2025 Workers use 7 apps weekly on average—69% report constant context switching.1 76% of companies are increasing workspace spend to cut inefficiency and context switching.2 41% of workers bypass company policies just to share files faster.4 72% of GenAI users create content today — adoption keeps accelerating3 Content everywhere Knowledge buried AI-content explosion Sharing friction O B S T A C L E C O S T
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Dropbox Dash The AI teammate who understands your work. Dropbox Dash combines AI universal search knowledge management. Search across files, images, videos and more—then draft, summarize, analyze and organize work from one place. Dash brings together your tools and your team, so you can move faster and focus on the work that matters most
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AI-powered Universal Search Quickly find what you’re looking for—files, images, videos and more—within and beyond Dropbox: universal search works across all connected apps. AI-powered Chat & insights Go beyond search with built-in AI tools that help you uncover insights, summarize files, and generate content—all from one place. Organization & structure via “Stacks” Easily collaborate and stay organized with smart, shareable, project-based workspaces called Stacks. Centralized dashboard / Start Page Manage your work, stay connected with your team and company, and prep for upcoming meetings—all from one central dashboard. Broad app integrations Connect all your company’s content in a few clicks: Dash works with the apps your team uses most, including Google Drive, OneDrive, Gmail, Notion, Slack, Confluence, Jira, Asana, Microsoft 365, and many more. The “AI Problem”: AI tools lack business context, typically have expensive, lengthy deployments, and are not tailored to SMB needs. Key Features: The “Dash” Solution: Dash understands you, your content, and your team. With Dash, users get context-rich AI that understands you and your team’s work.
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Dash’s Right to Win Established Customer Base • Leveraging our existing installed base of over 18M paying subscribers and 575K teams • Dash enhances existing Dropbox workflows, adding value to their FSS experience Integrated Product Ecosystem • Combines AI enterprise search, organization, and governance in a single suite, and connects to your most important cloud applications. • Broader, more versatile solution versus standalone enterprise search tools Trusted Brand in Secure Content Management • Long-standing reputation for reliability and data protection • Key advantage when deploying AI-powered productivity tools Cross-Platform Security & Governance • Built-in data access control and remediation across major content platforms • Differentiated versus other AI enterprise search tools, which largely lack real-time governance
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6.5 8.1 10.5 13.6 17.4 21.6 .0 5.0 10.0 15.0 20.0 25.0 2023 2024 2025 2026 2027 2028 +27% CAGR Worldwide Search and Knowledge Discovery Software* TAM Category tailwind for Dropbox Dash: AI-powered universal search Note: $ USD in Billions Source: IDC, Worldwide Search and Knowledge Discovery Software Forecast, 2024–2028 *Search and knowledge discovery software is software that can find, locate, and provide answers, products, or information forusers.
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PRODUCTS Managed Sales Professional Services Dash Go-to-Market Approach • Targets larger SMBs • Includes both existing and new FSS customers • White-glove, high-touch sales motion • Launched October, 2024 Self-serve (Dash for Teams) Manufacturing AEC (Architecture, Engineering, Construction) Technology KEY INDUSTRIES (1) Only available to purchase via mobile channel and in select regions • Small teams can sign up and start using Dash in minutes • $19/month/user for teams with fewer than 100 users • $35/month/user for teams with over 100 users • 50% discount for existing FSS Teams customers • Launched October, 2025 AI in Dropbox, powered by Dash • Targets installed base of existing FSS Teams customers • Phased trial rollout, expected to expand over the coming months • Upsell and retention catalyst Media / Marketing / Creative Services Ongoing Feature Innovation
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Financial Highlights
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$2,325 $2,502 $2,548 2022 2023 2024 Revenue (as reported) ($M)(1) Non-GAAP Gross Margin(1)(2) 30.9% 32.8% 36.4% 2022 2023 2024 Non-GAAP Operating Margin(1)(2) $764 $759 $872 2022 2023 2024 Free Cash Flow ($M)(1)(2)(3)(4)(5) (1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Non-GAAP gross margin and non-GAAP operating margin exclude stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation. (3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation. (4) Free cash flow in 2023 is inclusive of payments of ~$39M related to the reduction in force and ~$28M for the termination of a part of real estate lease in San Francisco (5) Free cash flow in 2024 is inclusive of payments of ~$52M related to the reduction in force and ~$15M for the termination of a part of real estate lease in San Francisco ANNUAL PERFORMANCE Strong performance at scale 82.3% 82.5% 84.0% 2022 2023 2024
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(1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Non-GAAP operating margin excludes stock-based compensation expense and certain non-recurring adjustments. See appendix for non-GAAP reconciliation. (3) Free cash flow is GAAP net cash provided by operating activities less capital expenditures. See appendix for non-GAAP reconciliation. (4) Free cash flow in Q2’24 is inclusive of ~$15M for the termination of a part of real estate lease in San Francisco (5) Free cash flow in Q4'24 is inclusive of ~$52M from the reduction in force, primarily consisting of severance, pro-rata bonuses, employee benefits and related costs. (6) Free cash flow in Q1'25 is inclusive of ~$36M for the termination of a part of real estate lease in San Francisco, $21M of interest payments related to our December 2024 term loan transaction, and ~$10M from the reduction in force, primarily consisting of severance, pro-rata bonuses, employee benefits and related costs. (7) Free cash flow in Q2’25 is inclusive of $18M of interest payments related to our December 2024 term loan transaction (8) Q2'25 revenue includes a 140 basis point headwind to year-over-year growth from the decision to significantly reduce investment in FormSwift. QUARTERLY PERFORMANCE $270.1 $210.5 $153.7 $258.5 $293.7 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 $638.8 $643.6 $624.7 $625.7 $634.4 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Revenue (as reported) ($M)(1)(8) Non-GAAP Operating Income ($M)(2) Non-GAAP Operating Margin(2) Free Cash Flow($M)(3)(4)(5)(6)(7) $231.5 $237.4 $260.5 $259.4 $261.0 36.2% 36.9% 41.7% 41.5% 41.1% Q3'24 Q4'24 Q1'25 Q2'25 Q3'25
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(1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Total ARR for 2022, 2023, and 2024 are revaluated using exchange rates set at the beginning of fiscal 2025. ANNUAL KEY METRICS Constant Currency ARR ($M)(1)(2) Paying Users (M)(1) ARPU ($)(1) $134.51 $139.38 $140.23 2022 2023 2024 $2,445 $2,537 $2,571 2022 2023 2024 17.77 18.12 18.22 2022 2023 2024
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(1) Graphs presented in this illustration are not drawn to precise scale relative to each other. (2) Total ARR for 2024 are revaluated using exchange rates set at the beginning of fiscal 2025. QUARTERLY KEY METRICS Constant Currency ARR ($M)(1)(2) Paying Users (M)(1) ARPU ($)(1) $139.05 $140.06 $139.26 $138.32 $139.07 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 $2,575 $2,571 $2,552 $2,542 $2,536 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 18.24 18.22 18.16 18.13 18.07 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25
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LIQUIDITY OVERVIEW $2.48 billion available liquidity Note: Amounts shown in USD in Millions ($M) (1) Cash and Investments includes cash and cash equivalents and short term investments (2) DDTL: Delayed Draw Term Loan. $925 $1,550 $2,475 Q3'25 Cash and Investments (1) Remaining Availability on DDTL (2) Total Liquidity
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DEBT MATURITIES Note: Amounts shown in USD in Millions ($M) (1) Includes total debt and finance leases (2) Includes total debt and finance leases less cash and cash equivalents and short term investments (3) Adjusted EBITDA is a Non-GAAP measures that includes certain adjustments to GAAP Net Income.See Appendix for Non-GAAP reconciliation. $696 $693 $1,142 2025 2026 Convertible Notes 2027 2028 Convertible Notes 2029 Term Loan Convertible Notes Maturity $696M (0% Coupon) 2026 $693M (0% Coupon) 2028 Term Loan Maturity $1.14 billion (SOFR + 3.75%) 2029 Additional $1.55 billion accessible via delayed draw (1% ticking fee) Leverage Ratios Gross Debt(1) $2.9 billion Net Debt(2) $1.9 billion TTM Gross Debt / Adj. EBITDA(3) 2.5x TTM Net Debt / Adj. EBITDA 1.7x
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SHARE REPURCHASE SUMMARY Note Amounts shown in USD in Millions ($M) WASO: Weighted Average Shares Outstanding, shown in millions (M) Included in the cost of treasury stock acquired pursuant to common share repurchases is the 1% excise tax imposed as part of the Inflation Reduction Act for 2024 and 2025 2025 YTD (year-to-date) repurchases included repurchase execution costs incurred in connection with the Company’s share repurchase program. $398 $1,059 $795 $543 $1,249 $1,288 419 396 363 346 323 279 2020 2021 2022 2023 2024 2025 YTD Share Repurchases ($M) Diluted WASO (M) Share Repurchase Program • On September 9, 2025, the Board of Directors authorized the repurchase of an additional $1.5 billion of Class A common stock • As of September 30, 2025 the Company had approximately $1.58 billion available under the current Board authorization FY’25 Share Repurchase Activity • In Q3'25, the Company repurchased approximately 14M shares for $393M
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FY 25 GUIDANCE Note Amounts shown in USD in Millions ($M) Q4 2025 FISCAL 2025 GAAP Revenue $626-629 $2,511-$2,514 Constant Currency Revenue $623-626 $2,508-$2,511 Non-GAAP Gross Margin ~82.0% Non-GAAP Operating Margin ~37.0% ~40.0% Unlevered Free Cash Flow at or above $1,000 Capital Expenditures $20-$25 Payments related to reduction in force ~$13 Lease buyout $36 Diluted weighted average shares outstanding 256M – 261M 273M – 278M (1) We define unlevered free cash flow as GAAP net cash provided by operating activities less capital expenditures, and excludes the impact of interest payments associated with our December 2024 credit agreement, net oftheir associated tax benefit (2) Includes payments related to severance, benefits, and other related items. (3) Includes lease buyout payment related to a portion of our San Francisco office. (1) (2) (3) (2)
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Appendix
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Non-GAAP reconciliation Note: % are rounded for presentation purposes Note: Amounts shown in USD in Millions ($M)
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Non-GAAP reconciliation Note: % are rounded for presentation purposes Note: Amounts shown in USD in Millions ($M)
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Non-GAAP reconciliation Note: Amounts shown in USD in Millions ($M)
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Non-GAAP reconciliation Note: Amounts shown in USD in Millions ($M)
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Free cash flow & unlevered free cash flow reconciliation Note Amounts shown in USD in Millions ($M)
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Note Amounts shown in USD in Millions ($M) Free cash flow & unlevered free cash flow reconciliation
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Non-GAAP reconciliation Note: % are rounded for presentation purposes Note: Amounts shown in USD in Millions ($M)
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Non-GAAP reconciliation Note: % are rounded for presentation purposes Note: Amounts shown in USD in Millions ($M)
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Non-GAAP reconciliation 502.5 (7.5) 64.4 September 30, 2025 $ 55.4 309.1 769.7 154.9 $ Net Income - GAAP Other (income) / expense, net Interest (income) / expense, net Tax provision Depreciation & Amortization EBITDA - Non-GAAP Stock-based compensation TRAILING TWELVE MONTHS ENDED 16.5Acquisition-related and other expenses 2.7Net (gain) loss on real estate assets 50.9Workforce reduction expense 1,148.9$Adjusted EBITDA - Non-GAAP Note: Amounts shown in USD in Millions ($M)