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8x8 First Quarter Fiscal 2027 Ended June 30 , 2026 August 4 , 2026 Copyright 2026 8x8 , Inc. or its affiliates . All rights reserved .
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Forward looking statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934, as amended. Any statements that are not statements of historical fact may be deemed to be forward- looking statements. For example, words such as "may," "will," "should," "estimates," "predicts," "potential," "continue," "strategy," "believes," "anticipates," "plans," "expects," "intends," “opportunity,” and similar expressions are intended to identify forward-looking statements. Forward-looking statements include, but are not limited to, statements about: our future financial performance, including revenue, margins, and operating expenses; trends in our business and the technology industry; the sufficiency of our cash, cash equivalents, investments, and operating cash flows to meet our liquidity needs; our ability to service and refinance our debt; our market position, opportunity, and growth strategy; our ability to compete successfully; our product strategy, innovation efforts and evolving artificial intelligence ("AI") capabilities; our ability to operate under evolving macroeconomic conditions, including geopolitical instability, tariffs, inflationary pressures, increased interest rates, supply chain disruptions, decreased economic output, and currency volatility; our ability to attract and retain customers; our ability to expand into new markets and internationally; our ability to manage growth and future expenses; and the impact of recent accounting pronouncements on our consolidated financial statements. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see “Risk Factors” in our Form 10-K for the fiscal year ending March 31, 2026 filed by 8x8, Inc. with the Securities and Exchange Commission as well as our prior filings. All forward-looking statements are qualified in their entirety by this cautionary statement, and 8x8, Inc. undertakes no obligation to update publicly any forward-looking statement for any reason, except as required by law, even as new information becomes available or other events occur in the future. See Appendix for Non-GAAP reconciliation and disclaimers. Q1 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Kevin Kraus 8x8 Chief Financial Officer8x8 Chief Executive Officer Samuel Wilson Q1 2027 Earnings Presentation
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Copyright 2025 8x8, Inc. or its affiliates. All rights reserved. We connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction. Q1 FY 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. 5 A Market Leader in Business Communications Best of Breed2 15x Recognized for UCaaS $736M 50K+ 1. 2025 Gartner Critical Capabilities for Unified Communications as a Service Gartner, Magic Quadrant and associated logos are trademarks of Gartner, Inc. 2. G-G2 and associated logos are trademarks of G2.com, Inc. TrustRadius and associated logos are trademarks of TrustRadius, Inc. 3. The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025, July 13, 2025, and The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025, April 9, 2025 4 3 2 1 0 5 Global Reach® 50+ Countries with PSTN Replacement Ranked #1 over competitors for Contact Center integrated with UCaaS1 Magic Quadrant™ Annual Revenue Global Customers 10x Recognized for CCaaS 3 MicrosoftGoToZoomCiscoRingCentralVonageDialpad
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. 8x8 Product Portfolio Local numbers in 100+ countries including toll-free Technology Partner Ecosystem Professional Service and Support Q1 FY 2027 Earnings Presentation 6
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Future-ready CX and EX 7Q1 FY 2027 Earnings Presentation Cutting-edge platform for better outcomes Meet your customers where they are and streamline AI- driven and live-assisted service Optimize CX with 8x8 TPES for specific use cases Enhance the Microsoft experience with deep 8x8 integrations Time tested, friction-less and custom-approach to deployment Insights for smarter decisions Identity CX gaps and eliminate data silos Unify customer interaction data for faster action Empower every employee with a 360-degree customer view Purpose-built workspaces for productivity Global reach and reliability Financially backed, platform- wide 99.999% uptime Proprietary platform with 4 levels of redundancy Connected teams with industry-leading global coverage Patented Global ReachTM ML technology for best quality of service Optimize IT and support footprint Eliminate multiple vendor and carrier partnerships Centralized and easy system management globally Monitor system and performance metrics Implement unified security, compliance, governance and data privacy policy
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Practical AI that meets customers where they are Drive faster adoption by embedding AI into real workflows—without forcing change. From transcription to summarization, our AI features deliver immediate value by improving how teams already work. It’s the first step in a broader transformation journey. 8x8's Strategic Approach to AI Curated AI ecosystem with BYO flexibility Partnered with best-in- breed AI providers for seamless integration and efficiency—plus the flexibility to bring your own LLM. You can also export AI outputs to your own systems or models, enabling full two-way integration. AI-driven insights for optimization Analyze both human and BOT interactions to uncover performance opportunities, streamline operations, and increase ROI across your CX stack. AI consulting for real-world success Our professional services and support teams help you plan, implement, and optimize your AI journey—ensuring fast time to value, scalable success, and ongoing performance improvement. 8 Enterprise-grade AI built to scale and drive real business outcomes. Full-platform AI Processing Power AI across every voice and digital interaction—delivering transcripts, summaries, topics, and sentiment with enterprise-grade compliance and full control over your data. Q1 FY 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. 8x8 AI Studio ● AI Studio Builder — Describe what you need. The Builder creates, tests, and deploys. ● Real-time voice, direct to reasoning engine— Customers can interrupt, pause, and engage naturally. No rigid call flows. ● Omnichannel deployment — Voice, digital channels, routing and telephony are pre-integrated– nothing to configure separately. ● Action-layer connectivity — Connects to any CRM, ticketing system, or business app. ● Unified customer interaction data — Full context from every conversation, across every channel, available to every agent. ● Escalation and access controls — Define handoffs and governance for every deployment. ● Personal AI agents — Any employee creates their own, no developers, no flow charts. Q1 FY 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. 10 Q1 2027 Financial Highlights Top-Line RECORD Service Revenue $185M +5.1% YoY, +2.9% QoQ RECORD Total Revenue $190M +4.9% YoY, +2.7% QoQ Profitability & Cash GAAP Operating Margin 2.3% Non-GAAP Operating Margin1 9.9% $17M Cash flow generated from operations 22nd Consecutive quarter of + operating cash flow $92M of cash, equivalents and restricted cash at the end of the quarter 18% YoY growth in customers with 3+ products 8% Growth ex-Fuze2 1. See Appendix for a reconciliation of Non-GAAP metrics to the nearest GAAP metric. Reconciliation not available for forward looking metrics. 2. Excludes revenue from former Fuze customers, regardless of platform, from Q1’26 and Q1’27 revenue. Q1 FY 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Metric (US$ millions) Q1 2027 Results (Qtr ended 6/30/2026) Guidance Ranges (As of 5/19/2026) Service Revenue1 $185.3M $175M – $180M % Growth Y/Y 5.1% (1)% - 2% Total Revenue2 $190.2M $180M – $185M % Growth Y/Y 4.9% (1)% - 2% Non-GAAP Operating Margin3 9.9% 8.5% - 9.5% Q1 2027 Results vs. Guidance Q1 FY 2027 Earnings Presentation 11 1. Service revenue consists of subscriptions and platform usage revenue. 2. Total Revenue includes Service revenue and Other revenue. Other revenue includes product revenue from the sale of pre-configured phones and equipment, phone rentals, and professional services. 3. Reconciliation to nearest GAAP metric not available for forward looking Non-GAAP metrics.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Amounts may not sum to total due to rounding. 1. Service revenue consists of subscriptions and platform usage revenue. 2.Other revenue includes product revenue from the sale of pre-configured phones and equipment, phone rentals, and professional services. 3.See appendix for reconciliation of non-GAAP metrics to nearest comparable GAAP metric. 4.Non-GAAP Interest expense excludes amortization of debt discount and issuance costs. See Appendix for additional detail. 5.Stock based compensation includes related employer payroll taxes. Income Statement (US$ millions) Q1 2027 % of Total Revenue % Change YoY Revenue Service Revenue1 $185.3 97% 5% Other Revenue2 $4.8 3% (5)% Total Revenue $190.2 100% 5% GAAP Metrics Gross Profit $116.4 61% (3)% Operating Income $4.4 2% 675% Interest Expense $4.2 2% 5% Non-GAAP Metrics3 Gross Profit $117.2 62% (5)% Operating Income $18.9 10% 16% Adjusted EBITDA $23.2 12% 12% Interest Expense4 $3.8 2% (16)% Other Stock-based Compensation5 $4.3 2% (38)% Q1 FY 2027 Financial Metrics Q1 FY 2027 Earnings Presentation 12
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Amounts may not sum due to rounding. 1. Includes cash, cash equivalents and restricted cash in Q1 2027, Q4 2026 and Q1 2026. 2. Debt and net debt outstanding as of 6/30/26 includes $201.9M in 2028 Notes and $107.5M Term Loan, less cash, cash equivalents, and restricted cash of $92.3M. 3. YoY change reflects $30M prepayment of term loan principal ($10M in Q2’26, $5M in Q3’26, and $14.5M in Q1’27). 4. See Appendix for reconciliation of GAAP to non-GAAP metrics, including adjusted EBITDA.Income Statement (in US$ millions) Q1 2027 Change QoQ Change YoY Liquidity and Cash Flow Cash & Investments1 $92.3 $(2.7) $10.1 Operating Cash Flow $17.0 $2.6 $5.2 CapEx + Cap SW $(2.9) $0.2 $1.5 TTM Operating Cash Flow $60.9 $5.2 $3.7 TTM CapEx + Cap SW $(14.5) $1.5 $— Balance Sheet Deferred Revenue $35.6 $(1.3) $(7.2) Total Debt O/S2 $309.4 $(14.5) $(29.5)3 Net Debt O/S2 $217.1 $(11.8) $(39.6) Net Debt / TTM Adj EBITDA4 2.3 (0.2) (0.5) Q1 2027 Financial Metrics (Cont’d) Q1 FY 2027 Earnings Presentation 13
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Service Revenue (US $ millions) $176 $180 $185 Q1 2026 Q4 2026 Q1 2027 Total Revenue (US $ millions) $181 $185 $190 Q1 2026 Q4 2026 Q1 2027 5.1% YoY 2.9% QoQ Q1 2027 Revenue Q1 FY 2027 Earnings Presentation 2.7% QoQ 4.9% YoY 14
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Q1 2027 Non-GAAP Gross Margins1 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. Q1 FY 2027 Earnings Presentation 70.6% 66.8% 63.9%67.8% 64.2% 61.6% Service Gross Margin Total Gross Margin Q1 2026 Q4 2026 Q1 2027 15 Non-GAAP Total and Service Gross Margins as a % of Revenue impacted by shift to a higher mix of usage revenue
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Q1 2027 Non-GAAP Operating Expenses and Total Costs1,2,3 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. 2. Non-GAAP Operating Expenses includes non-GAAP R&D, Sales and Marketing, and G&A expenses, but does not include non-GAAP Cost of Total Revenue (“COGS”). 3. Non-GAAP Total Costs is defined as Non-GAAP Operating Expenses plus Non-GAAP Cost of Total Revenue (“COGS”). Q1 FY 2027 Earnings Presentation 58.8% 53.5% 51.7% 91.0% 89.3% 90.1% Operating Expenses Total Costs Q1 2026 Q4 2026 Q1 2027 (As a % of Revenue) 16 YoY decline in operating expenses offsets mix-related decline in gross margins; total costs decline YoY as a % of revenue YoY
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. 17 Q1 2027 Non-GAAP Operating Expense Profile1,2 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. 2. Non-GAAP Operating Expenses includes non-GAAP R&D, Sales and Marketing, and G&A expenses, but does not include non-GAAP Cost of Total Revenue (“COGS”). 14.3% 14.2% 13.4% 34.2% 29.7% 28.4% 10.2% 9.7% 9.9% 58.8% 53.5% 51.7% G&A S&M R&D Q1 2026 Q4 2026 Q1 2027 Q1 FY 2027 Earnings Presentation (As a % of Revenue)
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Non-GAAP Operating Income ($ in millions) (% of revenue) Non-GAAP Operating Margin % 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. Q1 2027 Non-GAAP Operating Income and Margin1 Q1 FY 2027 Earnings Presentation $16 $20 $19 Q1 2026 Q4 2026 Q1 2027 9.0% 10.7% 9.9% Q1 2026 Q4 2026 Q1 2027 18
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Non-GAAP Interest Expense1 and Cash Interest Expense Non-GAAP Interest Expense Quarter-Over-Quarter $4,480 $4,226 $4,058 $3,849 $2,461 $2,207 $2,038 $1,830 $2,019 $2,019 $2,020 $2,019 2024 Term Loan 2028 Notes FY26 Q2 FY26 Q3 FY26 Q4 FY27 Q1 $— $1,000 $2,000 $3,000 $4,000 $5,000 Cash Interest Expense Quarter-Over-Quarter $6,471 $2,231 $6,053 $1,806 $2,433 $2,231 $2,015 $1,806 $4,038 $4,038 2024 Term Loan 2028 Notes FY26 Q2 FY26 Q3 FY26 Q4 FY27 Q1 $— $2,000 $4,000 $6,000 $8,000 19 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. Q1 FY 2027 Earnings Presentation
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Cash & Investments Quarterly Trend (millions) $82 $77 $88 $95 $92 Cash Restricted cash Q1'26 Q2'26 Q3'26 Q4’26 Q1’27 $— $25 $50 $75 $100 20 $15M debt payoff + $1.8M stock buyback $10M debt payoff $5M debt payoff Q1 FY 2027 Earnings Presentation $14.5M debt payoff
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Ending Principal Amount Outstanding by Quarter ($ millions) $500.0$500.0 $548.1$542.1$520.2$515.2$490.2$490.2$490.2 $426.9$426.9$401.9 $368.9$353.9$338.9$328.9$323.9$323.9$309.4 $500.0$500.0 $96.2 $90.2 $68.3 $63.3 $63.3 $63.3 $63.3 $201.9$201.9$201.9$201.9$201.9$201.9$201.9 $201.9$201.9$201.9$201.9$201.9$201.9$201.9$201.9$201.9$201.9 $250.0$250.0 $250.0$250.0 $225.0$225.0$225.0 $225.0$225.0 $200.0 $167.0$152.0$137.0$127.0$122.0$122.0$107.5 2024 Notes 2028 Notes 2022 Term Loan 2024 Term Loan Q4'22 Q1'23 Aug'22Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q4'25 Q1'26 Q2'26 Q3'26 Q4’26 Q1’27 $— $200.0 $400.0 $600.0 History of Reducing Debt Outstanding Principal repayment of $14.5M FY27 Q1; Cumulative repayments of ~$239M since August 2022 For more detailed disclosures on the terms of the Company’s convertible senior notes and Term Loan, see the Company’s most recent SEC filings. Exchange Transaction 8/3/22 Early repay $25M on Term LoanRepay 2024 Notes Refi Term LoanRepurchase additional $6 million 2024 NotesRepurchase ~$22 million 2024 Notes Repay $33MRepay $15MRepurchase ~$5 million 2024 Notes Repay $15MRepay $10M 21 Repay $5M Q1 FY 2027 Earnings Presentation Repay $14.5M
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. ($ in millions) Q2 2027 Service Revenue $180 million – $185 million % Growth Y/Y 0.5% – 3.3% Total Revenue $185 million – $190 million % Growth Y/Y 0.5% – 3.2% Non-GAAP Gross Margin1 60.5% – 61.5% Non-GAAP Operating Margin1 8.0% – 9.0% Interest Expense $3.9 million Cash Interest Payments $5.9 million Non-GAAP Earnings Per Share - Diluted $0.07 – $0.08 Fully-diluted weighted average share count ~ 149 million Cash Flow from Operations $9 million – $11 million Q2 2027 Guidance Ranges1 Q1 FY 2027 Earnings Presentation As of 8/4/2026 22 1. Reconciliation to nearest GAAP metric not available for forward-looking Non-GAAP Financial Measures. Refer to Forward-Looking Statements for a discussion of factors that could cause actual results to differ from guidance and refer to 8x8’s First Quarter Fiscal Year 2027 earnings release for a discussion of reasons why 8x8 does not reconcile non-GAAP Financial Measures guidance.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. ($ in millions except percentages) Updated 8/4/2026 As of 5/19/2026 Service Revenue $725 million – $745 million $707 million - $727 million % Growth Y/Y 1% – 4% (1%) - 2% Total Revenue $745 million – $765 million $727 million - $747 million % Growth Y/Y 1% – 4% (1%) - 2% Non-GAAP Gross Margin1 60.5% – 61.5% 62.5% - 63.5% Non-GAAP Operating Margin1 8.8% – 9.8% 9.0% - 10.0% Non-GAAP Earnings Per Share - Diluted $0.33 – $0.38 $0.33 - $0.38 Fully-diluted weighted average share count ~ 150 million ~150 million Cash Flow from Operations $45 million – $52 million $45 million - $52 million Updated FY 2027 Guidance Ranges1 Q1 FY 2027 Earnings Presentation As of 8/4/2026 23 1. Reconciliation to nearest GAAP metric not available for forward-looking Non-GAAP Financial Measures. Refer to Forward-Looking Statements for a discussion of factors that could cause actual results to differ from guidance and refer to 8x8’s First Quarter Fiscal Year 2027 earnings release for a discussion of reasons why 8x8 does not reconcile non-GAAP guidance.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Thank You 8x8.com youtube.com/8x8Inc @8x8 facebook.com/8x8Inc linkedin.com/company/8x8 instagram.com/8x8inc Executive Insights NEW!
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Appendix GAAP to non-GAAP Reconciliations and Historical Financial Results
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Outstanding Debt - Principal Amount Q1 FY 2027 Earnings Presentation Components of convertible senior notes and term loans were as follows as of June 30, 2026 and March 31, 2026, respectively (in thousands): June 30, 2026 March 31, 2026 2024 Term Loan 2028 Notes Total 2024 Term Loan 2028 Notes Total Principal $ 107,500 $ 201,914 $ 309,414 $ 122,000 $ 201,914 $ 323,914 Unamortized debt discount and issuance costs (238) (1,823) (2,061) (351) (2,084) (2,435) Net carrying amount $ 107,262 $ 200,091 $ 307,353 $ 121,649 $ 199,830 $ 321,479 Current portion of long-term debt 37,277 — 37,277 39,218 — 39,218 Non-current portion of long-term debt $ 69,985 $ 200,091 $ 270,076 $ 82,431 $ 199,830 $ 282,261 1 26 For more detailed disclosures on the terms of the Company’s convertible senior notes and Term Loan, see the Company’s most recent quarterly and annual SEC filings.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Interest Expense Detail - Senior Convertible Notes and Term Loan Q1 FY 2027 Earnings Presentation Three Months Ended June 30, 2026 Three Months Ended June 30, 2025 2024 Term Loan 2028 Notes Total 2024 Term Loan 2028 Notes Total Contractual interest expense $ 1,830 $ 2,019 $ 3,849 $ 2,539 $ 2,019 $ 4,558 Amortization of debt discount and issuance costs 69 261 330 87 249 336 Total debt interest $ 1,899 $ 2,280 $ 4,179 $ 2,626 $ 2,268 $ 4,894 Components of interest expense were as follows as of the three months ended June 30, 2026 and 2025, respectively (in thousands): 27 1. Amounts may not sum to total due to rounding. 2. Interest is payable semi-annually on the 2028 Senior Convertible Notes in August and February. The Company has the option to pay interest monthly, quarterly, or semi-annually 2024 Term Loan. 3. Total debt interest expense excludes the impact of capitalized interest related to property, plant and equipment from general borrowing costs during the year ended March 31, 2026. For more detailed disclosures on the terms of the Company’s convertible senior notes, Term Loan and detachable warrants, see the Company’s quarterly and annual SEC filings.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. Non-GAAP Measures and Guidance Q1 FY 2027 Earnings Presentation Non-GAAP Measures This presentation contains certain financial information that has not been prepared in accordance with Generally Accepted Accounting Principles (GAAP). Management uses these non-GAAP financial measures internally in analyzing the Company’s financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating the Company’s ongoing operational performance. This information should not be considered a substitute for any measures derived in accordance with GAAP. Non-GAAP Guidance The Company does not reconcile its forward-looking estimates of non-GAAP gross margin to the corresponding GAAP measure of GAAP gross margin, non- GAAP operating margins to the corresponding GAAP measures of GAAP operating margin or non-GAAP net income per share, basic and diluted, to the corresponding GAAP measure of GAAP net income (loss) per share due to the significant variability of, and difficulty in making accurate forecasts and projections with regards to, the various expenses it excludes. For example, future hiring and employee turnover may not be reasonably predictable, stock-based compensation expense depends on variables that are largely not within the control of nor predictable by management, such as the market price of 8x8 common stock, and may also be significantly impacted by events like acquisitions, the timing and nature of which are difficult to predict with accuracy. The actual amounts of these excluded items could have a significant impact on the Company's GAAP operating margins. Accordingly, management believes that reconciliations of this forward-looking non-GAAP financial measure to the corresponding GAAP measure are not available without unreasonable effort. All projections are on a non-GAAP basis.
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited, in thousands except per share amounts) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Service revenue $ 176,308 $ 179,094 $ 179,682 $ 180,175 $ 185,346 $ 700,579 $ 692,923 $ 715,259 Other revenue 5,053 5,001 5,368 5,071 4,824 28,126 22,147 20,493 Total revenue 181,361 184,095 185,050 185,246 190,170 728,705 715,070 735,752 Cost of service revenue 53,822 57,699 59,515 61,566 67,635 192,960 200,094 232,602 Cost of other revenue 7,099 7,056 7,319 6,627 6,164 31,945 29,704 28,101 Total cost of revenue 60,921 64,755 66,834 68,193 73,799 224,905 229,798 260,703 Gross profit 120,440 119,340 118,216 117,053 116,371 503,800 485,272 475,049 Operating expenses: Research and development 28,364 27,918 27,191 29,510 28,406 136,216 123,211 112,983 Sales and marketing 68,184 63,835 60,513 59,872 58,750 271,944 264,461 252,404 General and administrative 23,327 22,238 20,818 24,341 24,836 112,209 82,407 90,724 Impairment of long-lived assets — — — — — 11,034 — — Total operating expenses 119,875 113,991 108,522 113,723 111,992 531,403 470,079 456,111 Income (loss) from operations 565 5,349 9,694 3,330 4,379 (27,603) 15,193 18,938 Interest expense (3,968) (4,842) (4,587) (4,368) (4,179) (39,824) (28,856) (17,765) Other income (expense), net 364 468 511 1,010 (408) 3,477 (10,400) 2,353 Income (loss) before provision (benefit) for income taxes (3,039) 975 5,618 (28) (208) (63,950) (24,063) 3,526 Provision (benefit) for income taxes 1,276 208 528 (134) 992 3,642 3,149 1,878 Net income (loss) $ (4,315) $ 767 $ 5,090 $ 106 $ (1,200) $ (67,592) $ (27,212) $ 1,648 Net income (loss) per share: Basic $ (0.03) $ 0.01 $ 0.04 $ 0.00 $ (0.01) $ (0.56) $ (0.21) $ 0.01 Diluted $ (0.03) $ 0.01 $ 0.04 $ 0.00 $ (0.01) $ (0.56) $ (0.21) $ 0.01 Weighted average number of shares: Basic 134,809 136,970 138,781 140,141 141,973 121,106 129,767 137,669 Diluted 134,809 141,561 142,926 145,399 141,973 121,106 129,767 142,629 Comprehensive income (loss): Net income (loss) $ (4,315) $ 767 $ 5,090 $ 106 $ (1,200) $ (67,592) $ (27,212) $ 1,648 Unrealized gain (loss) on investments in securities — — — — — 280 (5) — Foreign currency translation adjustment 6,258 (1,826) 701 (2,226) 99 1,094 2,447 2,907 Comprehensive income (loss) $ 1,943 $ (1,059) $ 5,791 $ (2,120) $ (1,101) $ (66,218) $ (24,770) $ 4,555 % of Revenue Service revenue gross profit 69.5 % 67.8 % 66.9 % 65.8 % 63.5 % 72.5 % 71.1 % 67.5 % Other revenue gross profit (40.5) % (41.1) % (36.3) % (30.7) % (27.8) % (13.6) % (34.1) % (37.1) % Total revenue gross profit 66.4 % 64.8 % 63.9 % 63.2 % 61.2 % 69.1 % 67.9 % 64.6 % Research and Development 15.6 % 15.2 % 14.7 % 15.9 % 14.9 % 18.7 % 17.2 % 15.4 % Sales and Marketing 37.6 % 34.7 % 32.7 % 32.3 % 30.9 % 37.3 % 37.0 % 34.3 % General and administrative 12.9 % 12.1 % 11.2 % 13.1 % 13.1 % 15.4 % 11.5 % 12.3 % Total Operating Expenses 66.1 % 61.9 % 58.6 % 61.4 % 58.9 % 72.9 % 65.7 % 62.0 % Income (loss) from operations 0.3 % 2.9 % 5.2 % 1.8 % 2.3 % (3.8) % 2.1 % 2.6 %
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited, in thousands except per share amounts, continued)) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Supplemental Information: Interest expense $ (4,558) $ (4,480) $ (4,226) $ (4,058) $ (3,849) $ (35,352) $ (26,390) $ (17,322) Amortization of debt discount (336) (362) (361) (310) (330) (4,472) (2,466) (1,369) Capitalized interest 926 — — — — — — 926 Total interest expense $ (3,968) $ (4,842) $ (4,587) $ (4,368) $ (4,179) $ (39,824) $ (28,856) $ (17,765) Loss on debt extinguishment (81) (46) (20) — (44) (1,766) (12,325) (147) Gain (loss) on warrants remeasurement 209 37 357 261 71 2,176 2,225 864 Interest income 476 453 508 491 467 3,977 3,315 1,928 Loss on sale of assets — — — — — (179) — — Other income (expense) (240) 24 (334) 258 (902) (731) (3,615) (292) Other income (expense), net $ 364 $ 468 $ 511 $ 1,010 $ (408) $ 3,477 $ (10,400) $ 2,353
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. NON-GAAP CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited, in thousands except per share amounts) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Service revenue $ 176,308 $ 179,094 $ 179,682 $ 180,175 $ 185,346 $ 700,579 $ 692,923 $ 715,259 Other revenue 5,053 5,001 5,368 5,071 4,824 28,126 22,147 20,493 Total revenue 181,361 184,095 185,050 185,246 190,170 728,705 715,070 735,752 Cost of service revenue 51,789 56,628 58,559 59,851 66,978 176,151 187,864 226,827 Cost of other revenue 6,599 6,524 6,588 6,460 5,975 29,770 27,972 26,171 Total cost of revenue 58,388 63,152 65,147 66,311 72,953 205,921 215,836 252,998 Gross profit 122,973 120,943 119,903 118,935 117,217 522,784 499,234 482,754 Operating expenses: Research and development 25,994 26,622 25,526 26,245 25,480 110,565 107,494 104,387 Sales and marketing 62,057 58,725 55,764 55,038 54,060 240,829 241,009 231,584 General and administrative 18,589 18,272 16,954 17,888 18,790 76,664 72,284 71,703 Total operating expenses 106,640 103,619 98,244 99,171 98,330 428,058 420,787 407,674 Income from operations 16,333 17,324 21,659 19,764 18,887 94,726 78,447 75,080 Interest expense (4,558) (4,480) (4,226) (4,058) (3,849) (35,352) (26,390) (17,322) Other income (expense), net 236 477 174 749 (435) 2,232 (648) 1,636 Income before provision (benefit) for income taxes 12,011 13,321 17,607 16,455 14,603 61,606 51,409 59,394 Provision (benefit) for income taxes 1,276 208 528 (134) 992 3,642 3,149 1,878 Net income $ 10,735 $ 13,113 $ 17,079 $ 16,589 $ 13,611 $ 57,964 $ 48,260 $ 57,516 Net income per share: Basic $ 0.08 $ 0.10 $ 0.12 $ 0.12 $ 0.10 $ 0.48 $ 0.37 $ 0.42 Diluted $ 0.08 $ 0.09 $ 0.12 $ 0.11 $ 0.09 $ 0.47 $ 0.36 $ 0.40 Weighted average number of shares: Basic 134,809 136,970 138,781 140,141 141,973 121,106 129,767 137,669 Diluted 138,569 141,561 142,926 145,399 147,065 122,560 133,654 142,629 % of Revenue Service revenue gross profit 70.6 % 68.4 % 67.4 % 66.8 % 63.9 % 74.9 % 72.9 % 68.3 % Other revenue gross profit (30.6) % (30.5) % (22.7) % (27.4) % (23.9) % (5.8) % (26.3) % (27.7) % Total revenue gross profit 67.8 % 65.7 % 64.8 % 64.2 % 61.6 % 71.7 % 69.8 % 65.6 % Research and development 14.3 % 14.5 % 13.8 % 14.2 % 13.4 % 15.2 % 15.0 % 14.2 % Sales and marketing 34.2 % 31.9 % 30.1 % 29.7 % 28.4 % 33.0 % 33.7 % 31.5 % General and administrative 10.2 % 9.9 % 9.2 % 9.7 % 9.9 % 10.5 % 10.1 % 9.7 % Total operating expenses 58.8 % 56.3 % 53.1 % 53.5 % 51.7 % 58.7 % 58.8 % 55.4 % Income from operations 9.0 % 9.4 % 11.7 % 10.7 % 9.9 % 13.0 % 11.0 % 10.2 %
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP CONSOLIDATED BALANCE SHEET (Unaudited, in thousands) FY2025 FY2026 FY2027 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 ASSETS Current assets: Cash and cash equivalents $ 130,764 $ 117,405 $ 104,165 $ 88,050 $ 81,315 $ 75,872 $ 86,882 $ 93,260 $ 90,595 Restricted cash 461 462 462 462 105 812 1,318 1,702 1,707 Short-term investments — — — — — — — — — Accounts receivable, net 59,205 64,567 52,312 49,680 60,514 66,889 54,740 57,004 70,428 Deferred contract acquisition costs 34,625 34,107 32,046 30,935 29,679 27,733 26,131 25,193 23,174 Other current assets 32,723 29,810 30,105 34,739 36,367 34,316 34,809 32,650 37,809 Total current assets 257,778 246,351 219,090 203,866 207,980 205,622 203,880 209,809 223,713 Property and equipment, net 51,400 50,364 49,228 47,919 47,972 47,394 46,939 45,821 44,552 Operating lease, right-of-use assets 35,933 34,825 32,777 33,508 32,260 30,424 29,634 26,672 28,184 Intangible assets, net 81,618 76,519 71,420 67,949 64,474 60,973 57,386 57,589 53,776 Goodwill 266,399 269,229 266,217 271,530 274,476 273,803 274,004 276,372 276,408 Restricted cash, non-current — — — 812 812 — — — — Deferred contract acquisition costs, non-current 49,199 48,711 45,154 44,239 42,197 39,252 37,009 34,562 34,235 Other assets, non-current 13,412 14,127 14,325 13,354 14,177 13,288 12,670 11,996 11,938 Total assets $ 755,739 $ 740,126 $ 698,211 $ 683,177 $ 684,348 $ 670,756 $ 661,522 $ 662,821 $ 672,806 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 51,727 $ 51,261 $ 53,072 $ 45,773 $ 42,890 $ 43,307 $ 36,004 $ 36,714 $ 38,121 Accrued and other liabilities 75,369 68,783 61,601 63,025 73,768 66,872 69,850 69,867 92,065 Operating lease liabilities 11,564 11,707 11,386 11,102 11,003 10,740 10,574 10,357 10,693 Deferred revenue 33,701 37,696 33,394 37,751 42,130 43,569 36,813 36,699 35,334 Convertible senior notes, current — — — — — — — — — Term loan, current — 39,393 16,524 11,593 6,648 19,173 26,700 39,218 37,277 Total current liabilities 172,361 208,840 175,977 169,244 176,439 183,661 179,941 192,855 213,490 Operating lease liabilities, non-current 55,179 52,785 49,842 49,196 47,010 44,420 41,850 39,100 39,473 Deferred revenue, non-current 7,659 6,594 5,960 706 645 477 333 181 247 Convertible senior notes, non-current 198,033 198,300 198,569 198,790 199,039 199,317 199,598 199,830 200,091 Term loan 212,718 159,194 149,437 139,581 129,695 107,299 94,872 82,431 69,985 Other liabilities, non-current 5,201 4,601 5,413 3,456 3,330 2,420 2,070 1,815 1,703 Total liabilities 651,151 630,314 585,198 560,973 556,158 537,594 518,664 516,212 524,989 Stockholders' equity: Common stock: 128 131 131 134 136 139 139 141 144 Additional paid-in capital 987,171 998,572 1,008,072 1,018,902 1,022,943 1,028,971 1,032,876 1,038,745 1,041,051 Accumulated other comprehensive loss (11,912) (3,549) (12,870) (9,111) (2,853) (4,679) (3,978) (6,204) (6,105) Accumulated deficit (870,799) (885,342) (882,320) (887,721) (892,036) (891,269) (886,179) (886,073) (887,273) Total stockholders' equity 104,588 109,812 113,013 122,204 128,190 133,162 142,858 146,609 147,817 Total liabilities and stockholders' equity $ 755,739 $ 740,126 $ 698,211 $ 683,177 $ 684,348 $ 670,756 $ 661,522 $ 662,821 $ 672,806
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited, in thousands) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Cash flows from operating activities: Net income (loss) $ (4,315) $ 767 $ 5,090 $ 106 $ (1,200) $ (67,592) $ (27,212) $ 1,648 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation 1,690 1,701 1,689 1,529 1,410 8,301 7,387 6,609 Amortization of intangible assets 3,501 3,502 3,584 3,616 3,835 20,395 19,104 14,203 Amortization of capitalized internal-use software costs 2,673 3,012 2,919 2,852 2,856 18,486 12,729 11,456 Amortization of debt discount and issuance costs 336 362 361 310 330 4,472 2,466 1,369 Amortization of deferred contract acquisition costs 8,956 8,446 7,889 7,791 7,051 40,181 37,977 33,082 Allowance for credit losses 290 85 (628) (185) 607 2,236 1,843 (438) Operating lease expense, net of accretion 2,854 2,675 2,715 2,624 2,595 10,934 11,631 10,868 Impairment of right-of-use assets — — — — — 11,034 — — Stock-based compensation expense 6,352 5,363 4,152 4,503 4,055 61,910 39,940 20,370 Loss (gain) on debt extinguishment 81 46 20 — 44 1,766 12,325 147 Loss (gain) on remeasurement of warrants (209) (37) (357) (261) (71) (2,176) (2,225) (864) Loss on sale of assets — — — — — 179 — — Other (368) (34) 257 (40) 188 680 (346) (185) Changes in assets and liabilities: — — — Accounts receivable, net (9,503) (6,889) 12,909 (2,288) (14,407) 753 7,845 (5,771) Deferred contract acquisition costs (4,471) (3,936) (3,976) (4,725) (4,611) (22,879) (23,988) (17,108) Other current and non-current assets (2,997) 1,665 (1,886) 2,768 (9,273) (2,348) (7,617) (450) Accounts payable and accrued liabilities 3,347 (9,400) (7,145) (4,159) 24,979 (4,182) (24,810) (17,357) Deferred revenue 3,656 1,507 (6,901) (55) (1,354) (3,165) (3,495) (1,793) Net cash provided by operating activities 11,873 8,835 20,692 14,386 17,034 78,985 63,554 55,786
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited, in thousands, continued) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Cash flows from investing activities: Purchases of property and equipment (377) (1,142) (1,579) (577) (694) (2,650) (2,401) (3,675) Capitalized internal-use software costs (4,039) (3,101) (2,574) (2,588) (2,225) (14,289) (11,066) (12,302) Purchases of investments — — — — — (6,174) — — Purchase of cost investment — — — — — — (771) — Maturities of investments — — — — — 31,659 1,048 — Acquisition of businesses, net of cash acquired — — — (4,757) — — (3,234) (4,757) Payments for other investing activities — — — — (229) — — — Net cash provided by (used in) investing activities (4,416) (4,243) (4,153) (7,922) (3,148) 8,546 (16,424) (20,734) Cash flows from financing activities: Proceeds from issuance of common stock under employee stock plans — 1,228 — 1,601 — 4,884 3,692 2,829 Payments for repurchases of common stock (1,848) — — — — — — (1,848) Payments for debt issuance costs — (70) — — — — (1,517) (70) Repayment of principal on term loan (15,000) (10,000) (5,000) — (14,500) (25,000) (273,000) (30,000) Gross proceeds from term loan — — — — — — 200,000 — Repayment and exchange of convertible senior notes — — — — — (63,295) — — Other financing activities (489) (480) (184) (198) (1,684) — (4,281) (1,351) Net cash provided by (used in) financing activities (17,337) (9,322) (5,184) 1,403 (16,184) (83,411) (75,106) (30,440) Effect of exchange rate changes on cash 2,788 (818) 161 (1,105) (362) (126) 577 1,026 Net increase (decrease) in cash and cash equivalents (7,092) (5,548) 11,516 6,762 (2,660) 3,994 (27,399) 5,638 Cash, cash equivalents and restricted cash, beginning of period 89,324 82,232 76,684 88,200 94,962 112,729 116,723 89,324 Cash, cash equivalents and restricted cash, end of period $ 82,232 $ 76,684 $ 88,200 $ 94,962 $ 92,302 $ 116,723 $ 89,324 $ 94,962 Supplemental and non-cash disclosures: Interest paid $ 2,567 $ 6,471 $ 2,231 $ 6,053 $ 1,806 $ 35,574 $ 26,297 $ 17,322 Income taxes paid $ 574 $ 799 $ 757 $ 270 $ 479 $ 5,974 $ 3,767 $ 2,400 Payables and accruals for property and equipment $ 21 $ 108 $ — $ 16 $ 80 $ 7,766 $ 9,774 $ 145 Issuance of common stock for business combinations $ — $ — $ — $ — $ — $ — $ 544 $ —
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP to NON-GAAP RECONCILIATION (Unaudited, in thousands except per share amounts) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Reconciliation of GAAP to Non-GAAP Financial Measures: Cost of Revenue: GAAP cost of service revenue $ 53,822 $ 57,699 $ 59,515 $ 61,566 $ 67,635 $ 192,960 $ 200,094 $ 232,602 Amortization of acquired intangible assets (507) (514) (513) (514) (514) (8,469) (7,176) (2,048) Stock-based compensation expense and related employer payroll taxes (582) (476) (417) (377) (201) (7,428) (4,454) (1,852) Transaction-related costs — — — — (33) — — — Legal and regulatory costs — — — — — — 55 — Severance, transition and contract exit costs (944) (81) (26) (824) 91 (912) (655) (1,875) Non-GAAP cost of service revenue $ 51,789 $ 56,628 $ 58,559 $ 59,851 $ 66,978 $ 176,151 $ 187,864 $ 226,827 GAAP service revenue margin $ 122,486 $ 121,395 $ 120,167 $ 118,609 $ 117,711 $ 507,619 $ 492,829 $ 482,657 Non-GAAP service revenue margin $ 124,519 $ 122,466 $ 121,123 $ 120,324 $ 118,368 $ 524,428 $ 505,059 $ 488,432 GAAP cost of other revenue $ 7,099 $ 7,056 $ 7,319 $ 6,627 $ 6,164 $ 31,945 $ 29,704 $ 28,101 Stock-based compensation expense and related employer payroll taxes (147) (89) (82) (79) (84) (2,020) (1,213) (397) Legal and regulatory costs — — — — — — 62 — Severance, transition and contract exit costs (353) (443) (649) (88) (105) (155) (581) (1,533) Non-GAAP cost of other revenue $ 6,599 $ 6,524 $ 6,588 $ 6,460 $ 5,975 $ 29,770 $ 27,972 $ 26,171 GAAP other revenue margin $ (2,046) $ (2,055) $ (1,951) $ (1,556) $ (1,340) $ (3,819) $ (7,557) $ (7,608) Non-GAAP other revenue margin $ (1,546) $ (1,523) $ (1,220) $ (1,389) $ (1,151) $ (1,644) $ (5,825) $ (5,678) GAAP gross margin $ 120,440 $ 119,340 $ 118,216 $ 117,053 $ 116,371 $ 503,800 $ 485,272 $ 475,049 Non-GAAP gross margin $ 122,973 $ 120,943 $ 119,903 $ 118,935 $ 117,217 $ 522,784 $ 499,234 $ 482,754 Operating Expenses: GAAP research and development $ 28,364 $ 27,918 $ 27,191 $ 29,510 $ 28,406 $ 136,216 $ 123,211 $ 112,983 Amortization of acquired intangible assets — — — (103) (283) — — (103) Stock-based compensation expense and related employer payroll taxes (1,509) (1,211) (1,053) (1,033) (1,003) (23,442) (13,750) (4,806) Transaction-related costs — — — — (349) (98) (8) — Legal and regulatory costs — — — (137) — — 352 (137) Severance, transition and contract exit costs (861) (85) (612) (1,992) (1,291) (2,111) (2,311) (3,550) Non-GAAP research and development $ 25,994 $ 26,622 $ 25,526 $ 26,245 $ 25,480 $ 110,565 $ 107,494 $ 104,387 GAAP sales and marketing $ 68,184 $ 63,835 $ 60,513 $ 59,872 $ 58,750 $ 271,944 $ 264,461 $ 252,404 Amortization of acquired intangible assets (2,990) (2,984) (3,021) (2,996) (3,004) (11,926) (11,928) (11,991) Stock-based compensation expense and related employer payroll taxes (2,071) (1,823) (945) (1,400) (1,261) (16,724) (10,081) (6,239) Transaction-related costs — — — — (7) — — — Legal and regulatory cost — — — — — — 335 — Severance, transition and contract exit costs (1,066) (303) (783) (438) (418) (2,465) (1,778) (2,590) Non-GAAP sales and marketing $ 62,057 $ 58,725 $ 55,764 $ 55,038 $ 54,060 $ 240,829 $ 241,009 $ 231,584
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP to NON-GAAP RECONCILIATION (Unaudited, in thousands except per share amounts, continued) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 GAAP general and administrative $ 23,327 $ 22,238 $ 20,818 $ 24,341 $ 24,836 $ 112,209 $ 82,407 $ 90,724 Amortization of acquired intangible assets (4) (4) (50) (3) (34) — — (61) Stock-based compensation expense and related employer payroll taxes (2,600) (2,163) (1,966) (2,014) (1,756) (16,243) (12,324) (8,743) Transaction-related costs — — (196) (3,249) (2,128) (799) (1,093) (3,445) Legal and regulatory cost (835) (717) (927) (511) (566) (15,517) 8,561 (2,990) Severance, transition and related exit costs (1,299) (1,082) (725) (676) (1,562) (2,986) (5,267) (3,782) Non-GAAP general and administrative $ 18,589 $ 18,272 $ 16,954 $ 17,888 $ 18,790 $ 76,664 $ 72,284 $ 71,703 GAAP Operating Expenses $ 119,875 $ 113,991 $ 108,522 $ 113,723 $ 111,992 $ 520,369 $ 470,079 $ 456,111 Amortization of acquired intangible assets (2,994) (2,988) (3,071) (3,102) (3,321) (11,926) (11,928) (12,155) Stock-based compensation expense and related employer payroll taxes (6,180) (5,197) (3,964) (4,447) (4,020) (56,409) (36,155) (19,788) Transaction-related costs — — (196) (3,249) (2,484) (897) (1,101) (3,445) Legal and regulatory cost (835) (717) (927) (648) (566) (15,517) 9,248 (3,127) Severance, transition and contract exit costs (3,226) (1,470) (2,120) (3,106) (3,271) (7,562) (9,356) (9,922) Non-GAAP Operating Expenses $ 106,640 $ 103,619 $ 98,244 $ 99,171 $ 98,330 $ 428,058 $ 420,787 $ 407,674 Operating Profit (Loss): GAAP income (loss) from operations $ 565 $ 5,349 $ 9,694 $ 3,330 $ 4,379 $ (27,603) $ 15,193 $ 18,938 Amortization of acquired intangible assets 3,501 3,502 3,584 3,616 3,835 20,395 19,104 14,203 Stock-based compensation expense and related employer payroll taxes 6,909 5,762 4,463 4,903 4,305 65,857 41,822 22,037 Transaction-related costs — — 196 3,249 2,517 897 1,101 3,445 Legal and regulatory costs 835 717 927 648 566 15,517 (9,365) 3,127 Severance, transition and contract exit costs 4,523 1,994 2,795 4,018 3,285 8,629 10,592 13,330 Impairment of long-lived assets — — — — — 11,034 — — Non-GAAP operating profit 16,333 17,324 21,659 19,764 18,887 94,726 78,447 75,080 Interest Expense: GAAP interest expense $ (3,968) $ (4,842) $ (4,587) $ (4,368) $ (4,179) $ (39,824) $ (28,856) $ (17,765) Amortization of debt discount and issuance cost 336 362 361 310 330 4,472 2,466 1,369 Capitalized interest (926) — — — — — — (926) Non-GAAP interest expense $ (4,558) $ (4,480) $ (4,226) $ (4,058) $ (3,849) $ (35,352) $ (26,390) $ (17,322)
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Copyright 2026 8x8, Inc. or its affiliates. All rights reserved. GAAP to NON-GAAP RECONCILIATION (Unaudited, in thousands except per share amounts, continued) FY2026 FY2027 FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q4 YTD Q4 YTD Q4 YTD 6/30/25 9/30/25 12/31/25 3/31/26 6/30/26 3/31/24 3/31/25 3/31/26 Other Income (Expenses): GAAP other income (expense), net $ 364 $ 468 $ 511 $ 1,010 $ (408) $ 3,477 $ (10,400) $ 2,353 Legal and regulatory costs — — — — — (550) — — Loss on debt extinguishment 81 46 20 — 44 1,766 12,325 147 (Gain) loss on warrants remeasurement (209) (37) (357) (261) (71) (2,176) (2,225) (864) Loss on sale of assets — — — — — 179 — — Other income — — — — — (464) (348) — Non-GAAP other income and expense $ 236 $ 477 $ 174 $ 749 $ (435) $ 2,232 $ (648) $ 1,636 Net Income (Loss): GAAP net income (loss) $ (4,315) $ 767 $ 5,090 $ 106 $ (1,200) $ (67,592) $ (27,212) $ 1,648 Amortization of acquired intangible assets 3,501 3,502 3,584 3,616 3,835 20,395 19,104 14,203 Stock-based compensation expense and related employer payroll taxes 6,909 5,762 4,463 4,903 4,305 65,857 41,822 22,037 Transaction-related costs — — 196 3,249 2,517 897 1,101 3,445 Legal and regulatory costs 835 717 927 648 566 14,967 (9,365) 3,127 Severance, transition and contract exit costs 4,523 1,994 2,795 4,018 3,285 8,629 10,592 13,330 Impairment of long-lived assets — — — — — 11,034 — — Amortization of debt discount and issuance cost 336 362 361 310 330 4,472 2,466 1,369 Loss on debt extinguishment 81 46 20 — 44 1,766 12,325 147 (Gain) loss on warrants remeasurement (209) (37) (357) (261) (71) (2,176) (2,225) (864) Loss on sale of assets — — — — — 179 — — Other income (926) — — — — (464) (348) (926) Non-GAAP net income $ 10,735 $ 13,113 $ 17,079 $ 16,589 $ 13,611 $ 57,964 $ 48,260 $ 57,516 Interest expense 4,558 4,480 4,226 4,058 3,849 35,352 26,390 17,322 Provision (benefit) for income taxes 1,276 208 528 (134) 992 3,642 3,149 1,878 Depreciation 1,690 1,701 1,689 1,529 1,410 8,301 7,387 6,609 Amortization of capitalized internal-use software costs 2,673 3,012 2,919 2,852 2,856 18,486 12,729 11,456 Other expense (income), net (236) (477) (174) (749) 435 (2,782) 648 (1,636) Adjusted EBITDA $ 20,696 $ 22,037 $ 26,267 $ 24,145 $ 23,153 $ 120,963 $ 98,563 $ 93,145 Shares used in computing net income (loss) per share amounts: Basic 134,809 136,970 138,781 140,141 141,973 121,106 129,767 137,669 Diluted 138,569 141,561 142,926 145,399 147,065 122,560 133,654 142,629 GAAP net income (loss) per share - Basic $ (0.03) $ 0.01 $ 0.04 $ 0.00 $ (0.01) $ (0.56) $ (0.21) $ 0.01 GAAP net income (loss) per share - Diluted $ (0.03) $ 0.01 $ 0.04 $ 0.00 $ (0.01) $ (0.55) $ (0.21) $ 0.01 Non-GAAP net income per share - Basic $ 0.08 $ 0.10 $ 0.12 $ 0.12 $ 0.10 $ 0.48 $ 0.37 $ 0.42 Non-GAAP net income per share - Diluted $ 0.08 $ 0.09 $ 0.12 $ 0.11 $ 0.09 $ 0.47 $ 0.36 $ 0.40