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everbridge Everbridge Announces Strong Third Quarter 2021 Financial Results November 9 , 2021 Revenue exceeded quarterly guidance range , growing 36 % from prior year Profitability metrics also above guidance ranges Raises revenue and profitability guidance for full year BURLINGTON , Mass .-- ( BUSINESS WIRE ) -- Nov . 9 , 2021-- Everbridge , Inc. ( NASDAQ : EVBG ) , the global leader in critical event management ( CEM ) and national Public Warning solutions , today announced its financial results for the third quarter ended September 30 , 2021 . " We exceeded our guidance ranges for revenue and profitability in the third quarter , with continued demand for our Critical Event Management Suite and Public Warning solutions , " said David Meredith , Chief Executive Officer of Everbridge . " Demand for our broad and deep capabilities continues to drive large deals with key wins across our entire product portfolio in multiple continents . As we further extend our leadership position in the market , we are again raising our guidance for revenue and profitability for the year . " Third Quarter 2021 Financial Highlights • Total revenue was $ 96.7 million , an increase of 36 % compared to $ 71.3 million for the third quarter of 2020 . • GAAP operating loss was $ ( 19.1 ) million , compared to $ ( 17.7 ) million for the third quarter of 2020 . • Non - GAAP operating income was $ 2.2 million , compared to non - GAAP operating income of $ 2.8 million for the third quarter of 2020 . • GAAP net loss was $ ( 28.7 ) million , compared to $ ( 24.2 ) million for the third quarter of 2020. GAAP net loss per share was $ ( 0.75 ) , based on 38.4 million basic and diluted weighted average common shares outstanding , compared to $ ( 0.70 ) for the third quarter of 2020 , based on 34.7 million basic and diluted weighted average common shares outstanding . • Non - GAAP net income was $ 2.1 million , compared to non - GAAP net income of $ 2.8 million in the third quarter of 2020 . Non - GAAP diluted net income per share was $ 0.05 , based on 45.5 million diluted weighted average common shares outstanding , compared to non - GAAP diluted net income per share of $ 0.08 for the third quarter of 2020 , based on 35.9 million diluted weighted average common shares outstanding . • Adjusted EBITDA was $ 4.9 million , compared to $ 5.1 million in the third quarter of 2020 . • Cash flow from operations was an outflow of $ ( 2.7 ) million , compared to an outflow of $ ( 0.5 ) million for the third quarter of 2020 . • Free cash flow was an outflow of $ ( 7.5 ) million , compared to an outflow of $ ( 4.1 ) million for the third quarter of 2020 . Recent Business Highlights • Ended the third quarter with 6,010 global enterprise customers , up from 5,467 at the end of the third quarter of 2020 . • Selected to power the nationwide public alert system for Spain and keep the country's more than 120 million residents and visitors safe and informed in case of an emergency . • Awarded contract to provide countrywide Public Warning system in The Netherlands , enabling the Dutch government to distribute critical communications via various channels on a nation - wide basis , protecting millions of residents and annual tourists . • Announced global industry leaders Siemens , Takeda , dentsu international and Finastra are latest multi - national businesses to achieve the Best in Enterprise ResilienceTM designation based on their performance among peer companies in meeting the formalized standards to becoming Critical Event Management ( CEM ) Certified ™ . • Launched its ' Unlocking Resilience ' global leadership podcast series , featuring iconic actor , author , producer , director , philanthropist and now space traveler , William Shatner , as its inaugural guest discussing the confluence of leadership , technology and resilience at both the personal and organizational level . • Partnered with Deloitte's EMEA Cybersphere Center ( ECC ) , the firm's center of excellence for cyber operations for the EMEA region , to help global organizations manage and unify their security response to both digital and physical critical events leveraging Everbridge CEM solutions . • Confirmed the country of Australia went live with the Everbridge Public Warning platform nationwide , representing the official launch of the Australian government's next - generation national population alerting system . • Provided Mass Notification solutions to the New York City Housing Authority ( NYCHA ) , the largest public housing authority in North America , helping to communicate critical information to 550,000 residents and 14,000 city employees . • Introduced next generation of its CareConverge and HipaaBridge solutions to improve the secure clinical collaboration for leading healthcare systems including NYC Health + Hospitals , Mount Auburn Hospital , Cone Health , and Doctors Hospital at Renaissance , and enabling staff to deliver faster emergency room response times , better patient outcomes and