Thank you for standing by, welcome to EverCommerce's first quarter 2023 earnings conference call. My name is Sarah, I will be your operator for today. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then one on your telephone keypad. To withdraw your question, please press star, then two. As a reminder, this conference call is being recorded today, May 9, 2023. Now I would like to turn the conference over to Brad Korch, SVP of and Head of Investor Relations for EverCommerce. Please go ahead. Good afternoon, and thank you for joining. Today's call will be led by Eric Remer, EverCommerce's Chairman and Chief Executive Officer, and Marc Thompson, EverCommerce's Chief Financial Officer. Joining them for the Q&A portion of the call is EverCommerce's President, Matt Feierstein. This call is being webcast with a slide presentation that reviews the key financial and operating results for the three months ending March 31st, 2023. For a link to the live or replay webcast, please visit the investor relations section of the EverCommerce website, www.evercommerce.com. The slide presentation and the earnings release are also directly available on the site. Please turn to page two of our earnings call presentation while I review our safe harbor statement. Statements made on this call and contained in the earnings materials available on our website that are not historical in nature may constitute forward-looking statements. Such statements are based on the current expectations and beliefs of management. Actual results may differ materially from these forward-looking statements due to risks and uncertainties that are described in more detail on our filings with the SEC. We're going to take no obligation to publicly update or revise these forward-looking statements except as required by law. We will also refer to certain non-GAAP financial measures to provide additional information to you, our investors. A reconciliation of non-GAAP to GAAP historical measures is provided in both our earnings press release and our earnings call presentation. Before turning the call over to our CEO, Eric Remer, I want to note that management will not be commenting today on any rumors or speculation that has been in the press, either in prepared remarks or during the question and answer portion of the call. Eric, please continue. Thank you, Brad. On today's call, I will highlight first quarter results and discuss key customer trends and metrics before turning the call over to Marc to dive deeper into our financials. EverCommerce started the year strong, being in the top end of the first quarter guidance for both revenue and adjusted EBITDA. First quarter results benefited from continued solid customer growth and payments penetration as the secular tailwinds that propelled the digitization of the service economy continue. We continue to balance growth and profitability as we operate the business. The first quarter results underscore this mantra. We exceeded our goals for the quarter with year-over-year revenue growth of 12.2% and EBITDA margins of 20%. As we've discussed previously, we go to market leading with our core system of action SaaS solutions and then upsell, cross-sell additional services and features to enhance the value to our customers and drive revenue growth for EverCommerce. Embedded payments continues to lead our cross-selling motion, and during the first quarter, total payment volume, or TPV, grew 17% year-over-year. Strong TPV growth and improved economics grew payment revenue 37% year-over-year in the first quarter. EverCommerce provides vertically tailored end-to-end SaaS solutions that support the highly diverse workflows and customer interactions that professionals in home services, health services, and fitness and wellness services use to automate manual processes, generate new business, and create more loyal customers. As a leading service commerce platform, we provide system of action software across our many micro verticals, which in turn drive the workflows to help our customers generate new business, fulfill services, manage day-to-day operations, and engage with their customers. As we discussed during our fourth quarter 2022 earnings call in March, we ended the year with serving more than 685,000 customers. Our large customer base represents an incredible opportunity for revenue expansion to cross-sell, upsell of our solutions. We measure the progress of this land and expand strategy by the number of customers using more than one solution. This metric continues to grow as we embed payments and market our digital marketing and lead generation solutions to our customers. Year-over-year, the number of customers using more than one of EverCommerce solutions grew 22%, providing significant tailwinds in our business. Today, approximately 10% of our customers are utilizing more than one solution. This continues to represent one of the largest opportunities for growth out of us. As customers purchase add-on capabilities and more than one of our products, we see ARPU expand and our retention of these customers improve. We measure this through our annualized net revenue retention, or NRR. Looking back at the trailing 12 months, our annualized net revenue retention has remained constant approximately 100%. Embedded payments is our largest and most accretive cross-sold solution. Year-over-year, our payments revenue grew 37%, outpacing overall revenue growth and contributing to margin expansion in the quarter as payments are booked on net revenue basis and contribute approximately 95% gross margins. Payments revenue growth is driven by TPV growth and by improved economics given our scale. We ended this quarter with an annualized TPV of approximately $11.1 billion, representing a 17% year-over-year growth. We expect TPV and overall payments revenue to grow as we continue to embed our payment solutions into our core system of action. A $100 million-plus revenue company established significant scale across our platform, our vertically tailored system of action SaaS solutions that are complemented by value-added payments, Marketing Technology, and customer engagement solutions. We've integrated these products onto our centralized operating platform, leveraging centers of excellence across key functions such as marketing, finance, accounting, IT, legal, HR, and product development to improve the scalability and optimization of our consolidated operations. Today, I'd like to highlight EverHealth as part of the continued evolution of our service commerce platform. Serving approximately 100,000 small physician specialty health and medical practices, health service is one of our three key customer verticals. Through our integration and consolidation initiatives, we have created a platform of connected and customizable solutions in EHR, practice management, and patient engagement, empowering our customers in health services to streamline and grow their practices. The picture shown on slide eight is our recent EverHealth booth at HIMSS Conference last month. This conference marked the first time that we went to market as one integrated EverHealth brand, allowing us to better focus our efforts on our customers and their needs, providing them an integrated set of solutions under one umbrella. We are bullish on our ability to open up new growth opportunities as we move from providing point solutions in the healthcare space to integrated suites of solutions. This become more customer-centric and creates simplicity as a differentiator in traditionally complex markets. As we execute this strategy, we'll be able to further streamline our operations and drive cost efficiencies and margin expansion over time. Now, I will pass it over to Marc, who will review our financial results in more detail, as well as provide second quarter and updated full year 2023 guidance. Thanks, Eric. Total revenue in the first quarter was $161.1 million, up 12.2% from the prior year period. Within total revenue, subscription and transaction revenue was $123.8 million, up 14.6% from the prior year period. Revenue for Marketing Technology solutions was $31.8 million, up 6.3% from the prior year period. The strong performance in subscription and transaction revenue, which is in line with our long-term target, was largely due to solid execution of our strategy to provide customers our core systems of action software and cross-selling embedded payments, which grew 37% in Q1, as Eric had mentioned earlier in the call. As we've highlighted in the past two earnings calls, we continue to see modest headwinds to growth in our Marketing Technology solutions, and we continue to take actions to balance growth with profitability within these products and services. First quarter other revenue of $5.5 million included approximately $500,000 of revenue that was previously expected in the second quarter, modestly affecting the pacing of revenue growth in the first half of 2023. At the end of Q1, LTM revenue was $638.3 million, up 20.7% on a reported basis and 13.8% on a pro forma basis. As a reminder, we calculate our pro forma revenue growth as though all acquisitions closed as of the end of the latest period were closed as of the first day of the prior year period, including before the time we completed the acquisition. We believe the pro forma growth rate provides the best insight into the underlying growth dynamics of our business. Our reported growth rate for Q1 is equivalent to our pro forma growth rate because we did not complete any acquisitions during the periods. First quarter adjusted EBITDA was $31.9 million, representing a 19.8% margin versus 16% in the first quarter of 2022, and 39% growth year-over-year. LTM adjusted EBITDA was $128 million, representing a 20.1% margin. In the first quarter, we are clearly delivering towards our full year in 2023 objectives by exceeding guidance and achieving 20% adjusted EBITDA margins. Adjusted EBITDA performance in the quarter was partially due to higher revenue, was primarily due to our focus on actively managing our operating expenses, driving operating leverage and cash flow generation. Adjusted gross profit in the quarter was $105.2 million, representing an adjusted gross margin of 65.3% versus 64.7% in 2022. LTM adjusted gross profit was $415.7 million, representing an adjusted gross margin of 65.1%. Adjusted gross profit is seasonally weakest in the first quarter and strengthens over the course of the year, we do expect gross margins to improve. Turning to operating expenses. Adjusted sales and marketing expenses were $29.2 million or 18.1% of revenue, down from 20.1% of revenue in the prior year period. This was driven by both the timing and pacing of growth investments and expected scale economies as our business grows. Adjusted product development expense was $18.1 million or 11.3% of revenue, down from 12% of revenue reported in the prior year period. The decline as a percentage of revenue is attributable to timing and prioritization of investments in our solutions and centralized IT operations. Adjusted G&A expense was $25.9 million or 16.1% of revenue, down from 16.5% of revenue in the prior year period. This was largely driven by active cost management during the quarter and also stabilizing investments in our public company infrastructure as we are now in our second full year as a public company. We continue to generate significant free cash flow as we invest to grow our business. Our adjusted unlevered free cash flow for the quarter was $22.4 million, representing 50.4% year-over-year growth and a 13.9% margin. For the last 12 months, our adjusted unlevered free cash flow was $92.8 million. Levered free cash flow, which accounts not only for debt service, but also various working capital adjustments, was $7.8 million in the quarter. This was down slightly year-over-year, primarily due to higher interest rates. For the trailing 12 months, levered free cash flow was $46.1 million, continuing to underscore our balance sheet flexibility. Strong free cash flow generation allows us to operate our business with an optimal capital structure that includes modest levels of leverage. Ultimately, this can allow us to deliver enhanced equity returns to our shareholders. It also allows us to efficiently allocate capital across the spectrum of opportunities. While we continue to appropriately invest in our organic growth, we used a significant amount of excess cash in Q1 to continue our share repurchase program. In the first quarter, we repurchased 3.1 million shares for a total cash consideration of $29.6 million, an increase from the fourth quarter of 2022 when we repurchased 2.1 million shares. We ended the quarter with $69.8 million in cash and cash equivalents. We maintain $190 million of undrawn capacity on our revolver. Our debt is a combination of floating and fixed rate. Total net leverage, as calculated for our credit facility at the end of the quarter, was approximately 3.2x, consistent with our financial policy. We have no material maturities until 2028. I'd now like to finish by providing our outlook for the remainder of 2023, beginning with the second quarter. For Q2 revenue, we expect total revenue of $168 million-$172 million. We expect adjusted EBITDA of $31 million-$34 million. Our full year 2023 revenue guidance remains $680 million-$700 million. We are raising our adjusted EBITDA guidance to $136 million-$144 million. We noted on the first quarter call, price increases and new product introductions are expected to drive growth and strong margins throughout the year. Our 2023 outlook does not include any potential impact of M&A activity that could take place. Before we begin the question-and-answer portion of the call, I wanna highlight once again how pleased we are with our first quarter results. Our focus continues to be on executing against our strategic priorities to deliver consistent, profitable growth and significant value for our customers and shareholders. Operator, we're now ready to begin the question-and-answer section of the call. Thank you. We will now begin the question-and-answer session. To ask a question, you may press star then one on your touchtone phone. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. Our first question comes from Kirk Materne with Evercore ISI. Please go ahead. Yeah, thanks very much, and congrats on a good start to the year. Eric, can you just talk a little bit more about the macro environment? Are things, you know, pretty much leveling out versus what you saw in the sort of the fourth quarter? You know, how would you kinda characterize how the quarter went? Was there any sort of impact from, you know, some of the macro intensity around, you know, the banks in March? I was just kinda curious where you think we are on that front. Thank you, Kirk. Appreciate the question. you know, really, this quarter really felt the continuation kind of of the growth of Q4 and really business as usual. We did not see any impact in the core verticals we serve. We've talked about this before directly. As you remember, we in the kind of service businesses that we serve and the verticals that, you know, that we're in from healthcare, you know, fitness, wellness, as well as home services, which is the largest category, it's really been a, you know, kind of a continuation of a very steady growth. At this point, we expect that for the rest of the year. We have not seen any type of any degradation in any of the core verticals that we serve. Okay, great. Marc, one for you. Just on the EBITDA forecast for the year, you know, I guess, where are you, year to date against your hiring assumptions? You know, is there anything we should be thinking about maybe in the back half of the year from a seasonality perspective around hiring or any, you know, one-off expenses? Thanks. Thanks, Kirk. Nothing of magnitude. I think, look, coming into this year, just given the climate we're in, you know, we wanna be in front of our expense base and managing that tightly. We refer to that as active management. We did a good job of that in Q1. We're being, you know, very deliberate with respect to our hiring and making sure that we're doing that in the right places for the right reasons. I think coming into the quarter or, excuse me, exiting the quarter, investment pace was a little bit slower, than anticipated, so that I think will sort of carry through the balance of the year. All in all, you know, nothing to really call out. Great. Thank you all. Our next question comes from Matt Hedberg with RBC Capital Markets. Please go ahead. Hi, this is Anushtha for Matt Hedberg. Thanks for taking my question here. Maybe if you could just start by talking about what trends you're seeing on the new customer side of things relative to last quarter, and then how should we think about the net adds going forward? You know, thank you so much for the question. You know, really, the continuation as just talked to Kirk about the customer acquisition is kind of on pace, as expected, you know, really based on plan that we thought. It has not seen anything that has been off anywhere in the funnel from top of funnel down to new customer growth. It's really been really as planned, as expected, for the first quarter. Matt, anything to add to that? I'd say, you know, similarly from just the full funnel conversion standpoint to all of our channels and obviously digital being our largest reach and largest impact one from digital to partnerships to live in trade shows and conferences. We've seen stability quarter-over-quarter and performance of the funnel there. Happy about that progression. Got it. You talked about price increases built into the guidance that you're planning to press harder on price lever this year. Could you talk more about that, you know, price as a driver for you? What has been the customer reception of the price increases so far? Thanks for that. I'll take that. As we said on our last call, you know, we always increase prices. We really are focused on value pricing across all of our various products and solutions. I think coming into this year, we have been more deliberate and more widespread with that motion, and we do expect that to have impact through the year, probably more in the second half, because obviously we're initiating those here in the first half. Thus far, and has always been our history, when we raise price, we tend not to see much impact. We usually plan for that noise right around that action, and typically, we really don't see much, and that's certainly been the case year-to-date. All right. Thank you. Our next question comes from Brad Reback with Stifel. Please go ahead. Great. Thanks very much. Eric, do you see an opportunity to getting back to the M&A strategy, or is your stock so compelling of a value right here that it makes no sense to buy other businesses? Thanks. Yeah. Thanks, Brad. Yeah. I think we're getting closer. I think it has less to do with, you know, our value, because I think, you know, we will continue to perform, and I think the stock will take care of itself over time. I do think we're starting to see, really, Brad, as we've talked about before, just being disciplined and making sure what we're finding is gonna be accretive to the business, both in the near term and the long term. I think the market is beginning to balance out a little bit more now than I've seen, in quarters past. We're looking at a bunch of things, but, you know, we're gonna be active as we see opportunities that make sense for the business. Following up on that, is there a maximum, financial EBITDA leverage you'd be comfortable with, or how should we think about adding more debt to the business? Thanks. Yeah. You know, right now I think as you saw, our leverage went down slightly. You know, we have cash on the balance sheet that we look at. So a lot of it is gonna depend on the right type of deal, how accretive that is. Some of the deals we're looking at are actually just could be on the smaller side of things that we can, you know, buy off balance sheet without having to create additional leverage. So, you know, we're gonna be prudent, as Marc put the, you know, kind of the priorities out historically in terms of the ranges we're willing to kind of gross up to. At this point in time, we don't see the need to, you know, draw down additional leverage. Great. Thanks very much. Our next question comes from Bhavin Shah with Deutsche Bank. Please go ahead. Great. Thanks for taking my questions. Just in terms of the consolidation into the larger EverHealth, EverWell, et cetera, brand, can you just talk first from a cost standpoint, what you guys need to do from an integration perspective to kind of consolidate under those brands? Two, I know it's kind of early, but what are you seeing on the other side of things in terms of from a demand generation standpoint and a cross-sell standpoint? Yeah, I mean, it's a great question. You know, on the cost side of things, obviously it's still early. What we expect to see is, you know, cost efficiency in terms of how we go to market. As we consolidate brands and we're actually going to market with less of those brands, our digital marketing costs should. Those are costs that we do feel like we're going to be able to consolidate and get more efficiency from, as we're going with a consolidated set of solutions versus, you know, a less integrated set of point solutions. Think about our motion down funnel from that go-to-market when you think about sales organizations, implementation, how we service the customer, how we continue to evolve our product platforms. All of those represent cost efficiencies when we think about consolidating not just the brand, but the underlying operations. Again, that's something that we have been underway with, as we've spoken about in the past, have been most significantly underway from an EverHealth standpoint. Still early innings. You asked about, you know, what are our results there, the reception in the marketplace has been really, really strong. From a customer experience standpoint, that consolidated set of suite of integrated solutions versus, you know, what previously were less integrated, more point solutions, that is a better customer experience, and that really is the kind of whole thesis behind EverCommerce and really the whole thesis behind this consolidation and integration of brands and the underlying operations and products. S uper excited about early innings, but, customer reception has been good. Bhavin, it's Marc. Just to double-click on what Matt just described, more from a time context. I mean, we are in the very formative stages of doing this. EverHealth is, and we've said this really over the last two quarters, they're sort of leading, paving the way, if you will, in terms of consolidation of products and organizations within a particular vertical. It is a, you know, multi-quarter arc of optimization, though. It does create what we think is a very long tail opportunity and one we're very, very focused on because as Matt said, it's, you know, ultimately it's a lot better for our customers, and it will breed a lot of optimization into our organization and operations. We are excited about that, but it won't be an overnight kind of experience. For sure. That makes a ton of sense. I guess just one follow-up on this topic. Your customers, as they kind of interface with the product that they use, DrChrono or GoodTherapy, et c., like, are those UIs changing where it's more prevalent that they're seeing EverHealth out there, or is it still facing DrChrono, et c.? Yeah, that's gonna be an iteration over time for sure. We'll obviously be thoughtful about that, obviously thoughtful about the brands that have equity and, and strong attraction from the customers and others where maybe that doesn't exist. Yes, over time, in a very considered way, throughout the product experience, they would see. Not just the product experience, throughout their entire experience with EverCommerce, they will see that shift over time. Again, we're very thoughtful about that, and that's gonna be a deliberate change. Thanks, Matt. Thanks for taking my questions. Our next question comes from Alex Sklar with Raymond James. Please go ahead. Hi. Thanks for taking the question. This is John for Alex. I wanted to start off with one on the ability to expand into newer micro verticals. Any opportunities here to stand up new micro verticals using existing solutions without the use of M&A? Yeah, John, thanks for the question. The answer is, you know, yeah, we're constantly expanding, looking at opportunities within the verticals that we serve. Some of that comes organically, meaning verticals, customers and kind of, you know, complimentary or adjacent verticals will utilize our solution as we start getting critical mass. We build additional, you know, services on top of that. A great example of that is in our pest control business that we have, we started getting more kind of tree and, you know, tree care type of customers utilize that 'cause they had very similar overlap into the pest control. We saw some things that might needed to add to make it even more complete product. We built some of that and now have a really full suite product for that vertical. We're doing that, you know, in several different places as we see the opportunity. Thanks. That was great color there. Maybe just a follow-up on an earlier question on the multiproduct success. Any changes in deal sizes on, like, a like for like solution basis given the increased integration of payments into more core systems of action? Basically, are you seeing more multiproduct success at the initial point of sale versus cross-selling later? Thank you. Absolutely. It's a great question. I think we think about multiproduct take, you know, again, both at the time of sale of a core system of action, that the whole mantra around a suite of integrated solutions, the more that is integrated, the more we can sell up front. Again, we also will meet customers where they are, and if system of action is where they are, we're gonna have a motion for adding that second product on the back end. We are seeing nice success, you know, both in the initial sale as well as the add on cross sell at a later time when the customer's ready to ingest that. Both strategies, both pushing on both and success on both fronts. Thank you very much. The next question comes from Jeremy Sahler with Jefferies. Please go ahead. Hey, guys. This is Jeremy on for Samad. Thanks for taking my questions. First, you guys called out that take rate expansion, and it looks like that was a bigger contributor to that payment revenue than TPV growth. Can you talk about what's driving that take rate expansion and kind of how much juice is there left to, for further expansion? Yeah, absolutely. Absolutely one of the core strategies within, you know, our payments, from a payments growth standpoint. You know, we've seen that really on two fronts. Merchant pricing, we have had opportunities and again, you hear us say price to value, so payments is another place that we look at, price to value, and we've had opportunity to expand that specifically as the integration and breadth of our payments offering have continued to expand in those integrated solutions. Merchant pricing is a spot there. You know, with scale, obviously, we continue to have the opportunity to optimize our contractual relationships with our backend providers, which, you know, creates an expansion opportunity for spread. Both of those things together has absolutely led to an increase in net take rate over time on our payments volume. Got it. That's great color. Thank you. Then, on the reiterated full year guide, you guys called out kind of, you know, continuing headwinds to MarTech. I guess of that reiterated guide, how much of that is coming from incremental strength in subscriptions transactions, or are you expecting any stabilization in MarTech? Yeah. We're basically, we're seeing. We kind of talked about this last quarter. Q3 was the kind of time where we saw some MarTech come down. It stabilized in Q4 and it stabilized in Q1. As we look throughout the rest of the year, it's really, you know, we're expecting really continuation of the current trends that we're seeing. I think their trends have been, you know, favorable for us in Q1, and we expect that throughout the rest of the year. Being prudent without knowing the macro world, we feel very comfortable with the guidance we've given at this point. Got it. Thanks for taking my questions, guys. If you'd like to ask a question, please press star then one at this time. Our next question comes from Noah Herman with JP Morgan. Please go ahead. Hey, guys. Thanks for taking our questions. Just one from our end. What additional steps are you taking to sort of improve the onboarding of payment capabilities for customers? Thanks. Hi, Noah. Can you. Thank you for the question. We have unfortunately it got muffled a little bit. Could you repeat that, please? I'm sorry. Yeah, no problem. What steps are you taking to improve the onboarding of payment capabilities for customers? Thanks. Yeah, got it. No, thanks. That's great. You know, again, obviously, you know, the part of the core growth strategy around payments is, you know, creating more opportunities for attach rate, driving more attach rate, getting those customers to activate and start processing as quickly as possible, expanding their wallet share, and as I just talked about, you know, growing the net take rate. So, you know, from an onboarding standpoint, obviously, that's key right in between the attach and actually utilization. So super focused from that perspective. I think it's an area that we have been pretty strong on. We very much understand that, you know, it's not just about the proposition in, you know, from a marketing and sales standpoint, but getting somebody set up and starting to process is critical. You know, from all of our touches during the marketing and sales process, educational pieces that we're consistently providing, touches from a customer success standpoint to get people lit up, there are a variety of strategic initiatives that we have across the payments landscape that are really focused on exactly that, getting that attached payment customer onboarded and starting to utilize the product. Thank you, and congrats on the quarter. Thank you. This concludes our question and answer session. I would like to turn the conference back over to Eric Remer, CEO, for any closing remarks. Well, thank you for that. You know, EverCommerce started the year very strong, we remain extremely excited about our future prospects and really the continuation of the digitization of the service economy. Thank you, guys, very much for joining the call today. The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.