Page 1

EXL EXL Reports 2021 Third Quarter Results November 2 , 2021 2021 Third Quarter Revenues of $ 290.3 Million , up 20.5 % year - over - year Q3 Diluted Earnings Per Share ( GAAP ) of $ 0.77 , up from $ 0.76 in Q3 of 2020 Q3 Adjusted Diluted Earnings Per Share ( Non - GAAP ) ( 1 ) of $ 1.30 , up from $ 1.04 in Q3 of 2020 NEW YORK , Nov. 02 , 2021 ( GLOBE NEWSWIRE ) -- ExlService Holdings , Inc. ( NASDAQ : EXLS ) , a leading global analytics and digital solutions company , today announced its financial results for the quarter ended September 30 , 2021 . Rohit Kapoor , Vice Chairman and Chief Executive Officer , said , “ EXL generated revenue of $ 290.3 million , an increase of 20.5 % compared to the third quarter of 2020. Analytics continued to lead our growth with a 33.1 % revenue increase from the third quarter of 2020 and operations management revenue increased 12.9 % . Adjusted diluted earnings per share for the quarter was $ 1.30 , a 25.0 % increase year - over - year . Our significant growth is being driven by a strategic focus on advanced analytics , Al , digital and cloud , which helps our clients deliver hyper - personalized customer experiences at scale and rapidly shift their business strategies in response to market changes . We have expanded our relationships with our largest clients and have added 40 clients in the first nine months of the year contributing to our success and giving us positive momentum as we look toward 2022. " Maurizio Nicolelli , Chief Financial Officer , said , " EXL had a solid third quarter with double - digit revenue growth and improved margins compared to 2020. Based on the visibility we have for the remainder of the year , we are increasing our revenue guidance for 2021 to be in the range of $ 1.11 billion to $ 1.12 billion , from $ 1.08 billion to $ 1.10 billion , representing a 15 % to 16 % increase year - over - year on a constant currency basis . Our adjusted diluted earnings per share guidance for 2021 is also increasing to $ 4.70 to $ 4.80 , from $ 4.30 to $ 4.50 , representing a 33 % to 36 % increase over the prior year . " 1. Reconciliations of adjusted ( non - GAAP ) financial measures to the most directly comparable GAAP measures , where applicable , are included at the end of this release under " Reconciliation of Adjusted Financial Measures to GAAP Measures " . These non - GAAP measures , including adjusted diluted EPS and constant currency measures , are not measures of financial performance prepared in accordance with GAAP . Financial Highlights : Third Quarter 2021 • Revenues for the quarter ended September 30 , 2021 increased to $ 290.3 million compared to $ 241.0 million for the third quarter of 2020 , an increase of 20.5 % on a reported basis and 20.1 % on a constant currency basis from the third quarter of 2020. Revenues increased by 5.5 % sequentially on a reported basis and 5.8 % on a constant currency basis , from the second quarter of 2021 . Revenues Three months ended Gross Margin Three months ended Reportable Segments September 30 , 2021 September 30 , 2020 June 30 , 2021 September 30 , 2021 September 30 , 2020 June 30 , 2021 ( dollars in millions ) Insurance $ 98.0 $ 87.8 $ 94.7 37.3 % 35.3 % 37.3 % Healthcare 27.3 25.1 28.3 37.6 % 28.4 % 37.4 % Emerging Business 44.5 37.6 40.7 46.8 % 44.7 % 45.1 % Analytics 120.5 90.5 111.4 37.3 % 37.6 % 36.0 % Total Revenues , net $ 290.3 $ 241.0 $ 275.1 38.8 % 36.9 % 37.9 % • Operating income margin for the quarter ended September 30 , 2021 was 14.6 % , compared to an operating income margin of 14.3 % for the third quarter of 2020 and operating income margin of 13.0 % for the second quarter of 2021. Adjusted operating income margin for the quarter ended September 30 , 2021 was 19.4 % compared to 19.2 % for the third quarter of 2020 and 17.9 % for the second quarter of 2021 . • Diluted earnings per share for the quarter ended September 30 , 2021 was $ 0.77 compared to $ 0.76 for the third quarter of 2020 and $ 0.81 for the second quarter of 2021. Adjusted diluted earnings per share for the quarter ended September 30 , 2021 was $ 1.30 compared to $ 1.04 for the third quarter of 2020 and $ 1.14 for the second quarter of 2021 . Business Highlights : Third Quarter 2021 • Won 10 new clients in the third quarter of 2021 , with four in our operations management businesses and six in Analytics . • Recognized as a Leader in the 2021 Gartner " Magic Quadrant for Life Insurance Policy Administration Systems , North