Hello. Good morning, Shebra. Good morning. I can hear you. Can you hear me? That's good. Hi, Valentina. Hi, Tanya. Hi. Okay, I'm going to remove the video. Okay. Should I remove the video also? No, I mean, speakers are the only ones that have the video on. Okay. I will have it on as I'm speaking, and then when it's Rob's turn, I will be off video. Yeah. Yeah. Okay. So I will also be off video until I speak. So I'll just remove it for now. Okay. Hey, Valentina. I am looking at the chat. Do you want me to share the deck, or you will? You, please. Oh, sure. It's for you. Do you see my screen, and do you see the deck? All good. Thank you, Shebra. All right. Thank you, everyone, for joining the call with us today. This is a webinar that we are giving to pretty much globally. I know we have audience in Turkey. We have audience from France and from Italy, from the U.S. as well, those who are brave enough to wake up early like me. So thank you for joining the call, and we are presenting today a software solution to help you with global trade content, and we know that in our industry, there's always change. There is always regulations that will shift, and especially with the new year in 2025, we are expecting that this is going to happen next month. So enabling global trade content with a Tradeflow solution that we would like to talk about today. It's called Tradeflow. For the Q&A, please go ahead and put any questions that you have in the Q&A, and we will be able to either verbally respond to you, or we will take them after our presentation, and we will have about 20 minutes at the end that we can address all the questions that you have asked. Please feel free, as we present, to put your questions in the Q&A by clicking that button on the screen. Today, I have the honor to present to you along with my colleague in the UK, Robert Cliff. I'll just give you a few seconds here to read about both of us. I'm from Egypt, Robert from the UK, and it's a great opportunity to be with you as we speak. And I know I was just contemplating how many languages we have on the call today, how many people speaking different languages. I speak Arabic, French, and English. And of course, I know that we have audience globally. So I do appreciate the diversity. I appreciate that you found the time and different time zones, and you are with us today in order to learn about Tradeflow. Robert, did you want to say a few words to introduce yourself too? No, I've got some words up there about me, but yes, I'm based in London, in the U.K., and I've been with the company for about 15 years now, I think. And I'm involved in customer solution technology with Expeditors and customers. TradeFlow being one of them. So it's a pleasure to present to you. Hello. Thank you, Rob. I was born in Egypt. I came to the U.S. in 2008. It's been a while. I live in Washington State in the U.S., and I work at the corporate office at Expeditors Tradeflow. Happy to be with you. Here we go. Today's session, we are going to talk about just basically. There will be two folds to our presentation today. We will cover what's happening today in our trade environment, what are the changes to expect, what are the best approaches, and then our solution. Basically, I will complicate life for you and throw all problems at you. Then Rob will come with our solutions and make things better, and you will smile at the end, I promise. But we have to kind of cover what's going on and what are the best ways to deal with what's going on, and of course, how our solution will help if you choose to give it a try, and then options for next steps. So this is a typical day, right? Usually, you come into the office, and then things are thrown at you. You have problems to deal with. You need to react to things. So the idea really is to be proactive and not just react to problems. And we know from political change that, for example, for the U.S. we know at least that in 2025, there will be additional tariffs applied for goods coming into the United States from Canada, Mexico, where USMCA used to be applied, and it's still applied today. But we are expecting a tariff change also from China. At least from the U.S. or imports into the U.S., this is expected. Well, how to prepare for that, how to be ready when this actually hits and becomes effective? We want to set the stage. I want to go back a little bit historical on this. It really happened. It started. It has always been happening. Change has always been happening, and we see it every year. I think I recall a big change when the pandemic happened, and then the trade wars happened after the pandemic. Ever since, it felt like we are always trying to catch up. What's going to happen when and how can we find the best ways to be prepared for when the change happens? Change like shifting sourcing, whether you should bring an item from China or Taiwan. Are there any additional penalties that you should be facing if you are bringing it from one country versus the other? How can you find this information? Are there higher duties? There is uncertainty, right? And do you have control over the situation? So things like that, especially if you are exporting also, are you dealing with a denied party or a restricted party? Those are entities that you are not supposed to do business with. Are you sourcing from a denied party? So all of that causes kind of you feel you're not in control. And lack of knowledge, what could be changing? What are you missing? And how can you catch up? How can you stay out of trouble? All of that can add stress to your daily life, to your daily work, and to your team, especially if you are responsible for a team, and then the compliance responsibility lies on you. So we are going to cover some of that. Questions that might come up during the day. Did my vendor give me enough details about the product that we have ordered? Do I have enough details to send to my customs broker for him or her to be able to key my entry and not be affected by delays, right? Because when your entry writer is putting in an entry on your behalf, you are expecting the entry will clear. If you have delays, if you have penalties, if you are declaring the wrong duties, that can cause problems with your customs. And keep in mind, Tradeflow is a global system. So whether you are importing an item into Turkey, into France, into Italy, into the United States, or into any other area, into Egypt or maybe from Egypt. So I'm just mentioning a few countries that might be relevant to people on our call today because this is your life. This is your daily life. And what if you are missing a key component that will delay your entry? So are you sure you are selling to a party that is not restricted? We talked about denied parties. How can you be sure? Are you screening your entities regularly? And then what is the value of the goods that you are importing? What is the value of your shipment? Are you able to run landed costs? Are you able to make better sourcing decisions according to a landed cost calculation? How is it easy to communicate with your broker, your data? How is it easy to map your data? Are you sending them an email every week or every month or every day that will let them see your data and map it internally to their own system? Or is this a process that's happening automatically? How can you make this process better if it's not automated, and do you feel that all your team have all the answers? And is everything that they do during the day just to answer to emails? And is it taking up all their day? Do you feel like you are lacking efficiency? Do they have the answers to questions that have been asked to them, so all of that is something that we are going to explore today and maybe think about, and then who is classifying the products? Is it you, your team, or your broker on your behalf? When it comes to liability, do you have an audit trail? Do you have a way to prove to customs authorities when you are under audit that, "I chose this HTS code or classification code because of that rationale because I have this in writing or I have some documentation that can help me when I have an audit?" Do you have a system of record? So all of those are questions. And also, what are you missing? How can you be ahead of the game? So all of those are questions that you may be asking, and it may be time for you to kind of reflect on with the new year coming. So there are a lot of procedures and regulations and rules to consider, and change always happens in our industry. We know it, and there's no way to kind of find ways around it. You can't avoid it. It will happen, and it will affect you at some point: change in regulation. Now, you need training. You need knowledge in order to manage that requirement, and we talked about changing and shifting in sourcing and shifting in higher duties and regulations. Detecting issues sooner is another thing that a system of record and a global trade compliance tool can help you with, so time is important when you have to review and adjust. That is a key component in the process. Also, how do you know that all of this is working for you and for your team? How do you know that you are not wasting time? And are there better ways and methods that will help you be on top of the changes and work efficiently and not sacrifice key components? Okay. So these are all things that I would like for you to think about today, maybe reflect, maybe think with your team if there are potential ways to enhance your method and your process. I would like for you to also think about an example of your own. Questions that will help you come up with that example is, what is the most disruptive thing that happens on a daily basis for you, for your team? Is it trade remedies? Is it changing sanctions that you may not be aware of? Is it unrest in the region? We all know about the political unrest that's happening today. We all wake up, and we all see the news, everybody in their own time zone, but we are aware of what's going on, political unrest, which, of course, affects the trade and affects the relationships between the countries when it comes to trading from one country to another. Is this affecting an article of yours, a piece of merchandise moving from point A to point B in your process? Will this cause more work for your team? New data requirements in countries that you are sending your shipment to. So that is also another thing that you need to consider whenever there is any political unrest. Well, do I need a permit now to send my item to this country, to this destination? Do I need a permit? Do I need a license? Do I need special record requirements, right, like partner agencies, things like that that you need to pay attention to, and it wasn't in effect? I'm going to share with you one example in my personal life. That this is truly a real-life example, and it happened last week. My husband likes to smoke pipes, and I know that Turkish pipes are the best in the world. I'm not trying to give you compliments, those of you who are in Turkey, but we know that because I lived in Egypt, and we know that your products, the tobacco and the pipes themselves, are the best in class in the world. To add to this, my husband, he's an American person, and he was stationed with the Air Force in Turkey. He lived in Istanbul and in Ankara, and he even knows some words like he surprised me when we met, and he says, "I know a few words like tamam, asendem." And I was very pleased because these are words that mean that he is agreeing with me. Tamam, this is actually a word that we use in Egypt. Tamam means, "Yes, I'm on board. This is working. I'm not objecting." So he loves Turkey, and he has been stationed there with the Air Force. And I thought a perfect present for him for Christmas would be a Turkish pipe. And I found the perfect one. I went online. I found I'm not going to share the vendor, but I went and I found the perfect pipe for him. I didn't know, and shame on me because I live in this industry, but I did not know that you cannot bring a pipe and tobacco into the United States. You just cannot. There are regulations that go against it. You can bring it from different countries, but not from Turkey. And I did not know about that. And I was almost. I was going to order that, and then I saw something in very small red print that I explored, and it said, "Oh, well, I can't bring this from Turkey." So I went on Tradeflow. Actually, I used it to get more information on one of the centers that Robert will cover today is our global trade content. And we have global trade content for 169 countries. Imagine the globe and 169. We pretty much cover the globe in terms of things like this example that I just mentioned. And I live in this every day. I have customers and different industries and customers globally, but I did not know that pipes from Turkey are not admissible into the United States. So I had to go learn and get more information. And I found a solution. Might offend some of you, but I found it from a different country that can come into the United States with no problems. So things like that are important, and especially if you are responsible for making those decisions. This is really a live example from me last week, and I thought it would be perfect to share it with you because of the audience and because of how relevant that example is. And sometimes we also think about, "Okay, now I know what is needed. How do I get that permission? How do I get that license? What is the customs authority agency that I need to go to in order to be able to move that shipment from my country of origin to my country of destination?" I also know that within my audience today, some of you are responsible for making compliance decisions related to classification codes. Some of you rely on a broker to make that decision. When it comes to export controls, if you are sending an item that is dual use, something that could be military use along with civil use, like a part of an aircraft, you don't know if this is going to land on a civil aircraft or a military aircraft. Do you need a permit for that very small part? You wouldn't think. You see it, and it's just a piece, a part, right, a spare part for something. But you may not know that this could be part of an army, like an airplane that is used for war. So that means this is a dual use product or article, and you need a license for that in order to send it out of your country. Otherwise, you could get in trouble. Things like that happen all the time in our lives, and we may not even know about it. So dual use items, this is an export control query that Tradeflow can help you with and can help you identify if you need special permits. Also, import controls, which means what do you need to know if you are importing an item into your country? So, for example, for the United States, if I'm bringing an item into the United States, I would need to know if it's subject to Fish and Wildlife, if it's subject to Food and Drug, FDA, a Food and Drug agency or administration. If I need a special permit because this is going to be consumed by people or by animals, if it's medication, if it's food, if it's drinks, what do I need to know in order to gracefully get this item into the country without it being stopped and without having to pay penalties or delays and storage, all of that? So that's an import control query that Tradeflow can also help you with. So sourcing, what is my item going to face when I'm bringing it into this country of destination in terms of anti-dumping or countervailing duties? Some of them are 85% on top of the regular duty rate, the default. How can I get this information? Are you overpaying duties? Are you underpaying duties? and do you have a system of record that will keep all of your decisions in one place so that if people change, right, your team might change? so if in two or three years, somebody questions a decision that has been made by somebody in your team, do you have a system of record that can help you with that? so I covered import and export controls, sourcing changes, who is making the classification, who is responsible for the classification, landed cost sourcing. Again, landed cost, what am I going to pay when it comes to my destination? Some of you are using SAP, which is your own SAP system or an ERP system that is relevant to your company. How is it easy to use that? Are you able to share that information with other team members in your country? So all of those are things to reflect on, and it all stemmed, it all came from that pipe example. I was reflecting, it was like, "Oh, my goodness, this is just an easy personal decision that I could simply go to another vendor, another country in order to get this item." But what if I'm bringing this in a mass fashion? What if this is a shipment, and I'm bringing pipes and tobaccos from one country into the United States, and there is a ban or there are some sanctions that are in place? How can I go around that? So I'm going to talk about efficiency, duties, saving time, saving money, avoiding penalties, avoiding delays. And of course, you may have the compliance background in order to make those decisions and in order to be on top of all the changes. You may not have time to find ways to find an alternative country, to find another supplier that is not a denied party, that you make sure that it's not a restricted party. So all of that, it's overwhelming. And again, because it changes all the time, you may not be able to be on top of the global compliance change. Even if you have the global background in compliance, even if you have been in this business for 10 years or 20 years, you are leading a team, or you are responsible, you are liable for compliance decisions. So if you don't have a compliance tool today, or if you are not happy with your vendor today, I would say, think, reflect about what change you can make in order to enhance your process. And I'll just touch on, like I said in the beginning of the call, I'm going to kind of talk about all the problems, all the things that might keep you up at night, and then this will pave the way for Robert to show you what we have in order to help you with your daily life in compliance. So our solution will help you with three components, three focus areas. Information. And information has two folds also. Master data, which means your ERP. You could be working with multiple ERPs in your system. You could be not sitting in the same location with everybody in your team, especially with the pandemic and working from home after the pandemic. It may be that you don't see your team except maybe once a week or once a month, or they could be sitting in a different country altogether. So how can you share your master data with your team members in an efficient way without having to go back and forth, and time zones are different and all of that? How can you do that in an efficient way? Also, another component, not just an ERP system and multi-systems, and you may want to have a centralized parts database, but what about the trade content? This is information that you would like to share with your teams. Data that can help each one of them make better compliance decisions timely. They don't have to come to you and ask. They don't have to delay something in order to make a decision because they are scared to make that decision. And there's liability on their side. So how can you put the information at their fingertips, and how can you also make this efficient so that they are able to work without delay and they have the right information at hand and timely? So this really means that you need to be off of a manual spreadsheet kind of world. You can't send them a spreadsheet, and you can't be always looking at what has changed, and I need to make this part of the change, and I need to send it to my team members. Efficient ways to share the data in a mass fashion, right? And then, because also you need to share this data with the right people in your team and with your third-party brokers when they are clearing on your behalf, you want to be able to send this to them electronically, if possible, automatically, if possible. You don't want to have to go and be part of the process. If you know that this is something that you need to do on a daily basis, why not automate that feed to your broker so that they can finish and complete your entries timely, and they don't have to come to you for data or for questions? So this is the information, and this is how you can do that in an efficient way. So you need to create a process. You need to cut the time, cut the steps without missing the compliance piece. So without missing a key component that is compliance because compliance tends to slow things down. We all know that. If you have to be in compliance, you have to check things. You have to slow down, make sure that you're not making a mistake, and that tends to slow things down. So what if our solution will help you be proactive, not reactive? You can finish the compliance steps ahead of time so when your shipment is moving, no hiccups, no problems, no delays, no penalties, right? You are paying the right amount of duties, no overpaying, not underpaying. Your shipments are cleared timely, and you are in compliance. You are not sacrificing the compliance piece because you want to move quickly, and you want to clear your shipment quickly. When we talk about the three components here, we are talking about information and knowledge, access to information easily. You have one centralized parts database, one data management platform. The right people have access to the data timely, and you make the system your own. You make your compliance tool your own. You can customize it, and you can easily work with that tool. You get training in order to customize it and make it your own tool. And then the process is easy to follow for you and for your team members. So this is what we mean by information and knowledge. You access and you collaborate without a lot of effort. It's a process that is easy to follow. Efficiency. From a data standpoint, efficiency is like a warehouse or an assembly line, right, where you have checkpoints or steps. So if you want to be efficient, you want to move from step one to step two efficiently and correctly without having to go back and correct your work or without having to go back and verify your team's work. This is efficiency. You hand off easily with a process that is well-defined. Automation is another way for efficiency. Things that a system can do for you, you can stop doing this on a daily basis and let the system do this automatically for you when you can put this time in order to strategize, in order to plan ahead, in order to do something more strategic, right, in your role so that you can grow and you can make better decisions and you can have a better plan. In order to catch up on problems and mistakes and try to avoid problems, you are actually enabled to plan ahead, to plan for a better year in 2025, better ways to make your daily work for you and your team more efficient. Things like mass actions, mass uploads, mass extracts, work queues. You come in the morning, and you manage by exceptions. What HTS code expired last night? This is as efficient as you can be. You could be on top of the changes by a system notification that will come to you on your email, and it will tell you, "The U.S. Customs expired this code, and it is applicable to these products in your database." This is how Tradeflow can help with the change. You don't have to be surprised by an entry being stopped because you have an expired code. You could be notified ahead of time so that when the entry is happening, you have a fully qualified code replacing the expired or the invalid code. These are managing by exceptions. You will be notified. You will know at the right time before you need to use that HTS code on an entry. By the way, we are expecting changes to happen in January for the HTS codes globally. This always happens in January and in July. Our customers are ahead of the game, and we would love for you to make your process easier and stress-free with our solution. Lastly, trade compliance. We know that this tends to slow the process. So if you have a platform where all of the global trade compliance is updated daily, all of the data is updated on a timely manner, and all of the changes are already included, and they happen for you on your behalf because we work with reputable vendors for global trade compliance that we are able to allow to host all of this data in one platform for you, for our customers, potential customers to utilize. You have also access control. So think of your company or your team as your house. You need to protect data. You need to make sure that access is controlled. You don't leave your house unlocked. You should have a camera to make sure that people going in and out are authorized users for that platform. You should have the right locks. You should be able to see the cameras and the locks transform in our world, in our security, in our cybersecurity, if you will, to what we call an audit trail. So within our tool, you'll be able to see an audit trail of actions, of transactions that have been done by you and your team. So you are in control, and you can always go back and utilize that in order to prove to authorities that you are in compliance. It's important to be in compliance. It's important to secure that house or that parts database, if you will. It's important to go back and look at the audit trail and the history log of changes because you might need that in a year or two for reference. You need to have the content validation, which happens automatically with our tool instead of trying to follow the news and trying to catch up with things that keep changing all the time. So these are things that you can put in check. There are checks for compliance that you can put in order. You can have an SOP, a process for you and for the team where you can scan your surroundings. You can have your camera in place. You can secure your business, basically, with a secure platform. And so the components that we kind of touched on, knowledge, efficiency, compliance, those are three main components that will help people in our industry be on top of the changes, be compliant, be out of trouble, and be profitable. Because when you save time, you can actually make better decisions that will help you save money. This is why we are in this industry. It's extremely exciting because it keeps changing. It keeps you on top of your toes, right? You want to be available for you want to be on top of the changes, and you want to be available to take action when the time is right. It's very exciting, but also can be stressful. It's exciting when you are able to save on duties and finish an entry timely and clear it and make your profit, the expected profit, with no surprises. So this will help with profitability, time control, access control, and less stress for you and for the team. So I will present our hero that will present that solution for you. So go ahead, Rob, and take it away. Okay. Thank you very much, Shebra. Thank you very much indeed. So we're going to talk a bit about now our actual solution. Our solution is called Tradeflow. It's a global trade compliance platform. If we could move to the next slide. Thank you, so on the right-hand side, it looks a bit like that. That's the main page, so we're talking here about trade management software. What do we mean by trade management? So trade management, really, we're looking at the data behind the sourcing, the movement, and the delivery of goods across customs borders, and this is what our system will help you do. It is software as a service, so it's a subscription-based system, and it's global, it's in the cloud, so it's cloud-based, which means that you can have any of your entities around the globe accessing this actual system and the security of it and who has access to what is governed by the customer themselves. Okay? So you can restrict what people see or give them more access than some others. And it is securely hosted. Okay? It is an Expeditors-designed and hosted system. Okay? It's also, I have to point out, agnostic to transportation. You don't actually have to have any transportation business with Expeditors to use a Tradeflow system. Okay? It's available on its own. It's very quick to set up. We can put parts of this into there very quickly, and we can get it up and running within a couple of weeks. We will give you a scope document, first of all, after the conversation with you. And I have to say, if you want more information on it, then please do get in touch. We can do demonstrations for you as well. Because it is cloud-based, you don't have any associated costs in terms of infrastructure, server, any per seat licensing costs or content costs or upgrade fees. It's all in that one subscription-based cost. And as I said, it's delivered to you via a browser. So when upgrades come out, upgrades are free. They go into the system. And as Shebra was mentioning earlier on, when content comes out, content automatically goes into the system. And it's underpinned here by Expeditors, by the Tradeflow experts that we have there. So it's not just a system that we give out to our customers and let you go with it. And we make sure that you are fully trained on how to use the system. And then we make sure that we're available to help you from that point onwards. The system itself, it's available in 20 different languages, I need to point out as well. And it's made up of four different modules. Okay? So we have a Trade Reference Center, a Trade Partner Center, a Product Management Center, and a Shipment Management Center. And within your subscription, you sign up to what ones you may need, okay, depending on what you want to do. So we'll just talk about each of them individually very quickly. So we have the Trade Reference Center here. And this gives you a, I always talk a bit like the engine of the system. You have the tool set in there. And you can run things in here on an ad hoc basis. So let's say you wanted to do a lookup, a HTS tariff lookup for that 170-plus countries we've got there. You can go and do a lookup one-off by a commercial description or legal description or a partial tariff code for the classification country of interest. And it will give you that information straight away. Okay? You can do ad hoc screening. So we talked earlier on about denied party screening. It can do that for you as well. And it can do it for an individual, or it can do it for an organization. It has different levels of matches as well. So you can really fine-tune your search in there. And then it'll come back to you, and it will say if anything did occur, what occurred, when it occurred, what the outcome of that was as well. Okay? And you can make then an informed decision on whether you are going to do business with that third party or not. Okay? And then within the system as well, there's country regulatory and country controls and research as well. There is also like a Wikipedia in the system, which allows you to go in and look at any of those countries that we talked about 170 of in terms of, "What do I need to do to do business in that country? What do I need to do to import or export from that country?" Okay? We move on to our Trade Partner Center. The Trade Partner Center here, again, this is an online database, okay, where you can put in there all of your trade partners, whether they be freight forwarders, whether they be customs agents, whether they be vendors, factories, whoever they may be. Okay? You can put them into the system. We can upload them in there. Integration to SAP systems or Oracle or Dynamics is all possible as well. Or you can put them in one by one, or you can run it again on an ad hoc basis if you want. And that will then tell you again what has happened from a restricted party basis as well. With the Trade Partner Center, as you've got that database of partners in there, it can be scheduled. It can be done automatically using a robot. So let's say every day it's going to run a denied party screening against all of your trade partners that you've stored in that database. And if it comes across any, it's going to make you aware. So that's what Shebra was talking about earlier on, about moving and working upstream, having the information at your fingertips to be making decisions before it's too late and it becomes a problem. You can also associate here your trade partners with the product management and the products in the product management database. So let's talk about the product management database here as well. So again, this is a database as it says. And this is where your parts are. Okay? So you can, again, upload all of your parts into the system or do it one by one or have it integrated to an ERP system. And you can then have all of those parts screened. Okay? It will check the HTS code on all of those parts or a subset of those parts. The actual searching by criteria within the system is very powerful. And then automatically, it's going to make you aware. Out of 1,000 products I've just checked, 19 of these now have invalid HTS codes. Okay? So again, straight away, you know that they're going to be a problem if you're going to try and use those to do any customs clearance ahead of time. Within the product management database as well, it can be integrated very easily into an Expeditors system that we use for our customs brokerage. Similarly, you can have an extract of the part list that you know is up to date with valid tariff codes that are in there, and that can go out to third-party brokers. Within the Product Management Center, I talked about Trade Reference Center being able to look up HTS codes. Within the Product Management Center, you can perform lookups in there as well, in anything that's in your database for any of the classification countries you may be interested in. You can also store those products at each of those classification countries. You may have one product stored for Turkey, stored for the U.K., stored for the U.S.A. Okay? And you can copy from one country to another. And it'll take, sorry, with it all of the information you've got there as well, including because you can store in there any images in terms of pictures of the product, any licensing certificates, or whatever else you may want as documents associated with that product at that product level and take it with you for those other countries as well. And then you can simply amend what you may need to do. From an auditing perspective, which Shebra said there from compliance, everything at that part level for that classification country is recorded. So from the minute the product was created, any changes are made to it. Also, any communication between other people that may be involved. You may have a team in your organization that are responsible for classifying products, or it may be a customs broker that you are having doing it for you, where you can give them access to the Tradeflow tool. Your products are in there. And then you say, "Okay, I'm going to assign this product over to the other party, and I would like you to classify." They may have questions. They may want some images of it to be able to make an informed decision on what the classification should be. It might be a consultancy, perhaps. All of that information, that exchange of information is held at the item level within the system, so you're moving away from email chains going here, there, and everywhere. You have one central place at a part level where all of the communication leading up to the decision of that tariff code to be used, that HTS code to be used for that part for that country, is in there. So if you ever did have a government agency coming to visit you, you can show them, at that item level, this is the entire history of that particular product. So that's leveraging those workflows then very powerful. You can log in and straight away see any that don't have duty reduction program associated to them, any that don't have a HTS or an invalid HTS, and then do what you will with them, and as I said before, you can go and you could use any of the 170-plus tariff schedules in there to determine what your HTS should be. And there's import and export controls there as well. And then we have a Shipment Management Center here. And this Shipment Management Center is a way of making a booking in a compliant manner because it uses all of the information from the Trade Partner Center, the Product Management Center together to ensure that using templates within the booking element of it, you are making a booking. You're making a booking with the partners that are compliant and been denied party screened, and you're putting products onto the booking for the shipment that have got valid HTS codes. So your mind is at peace because you know you're not going to have any problems with that booking because it's all compliant to where it's going to. The next slide, please. So we're coming to an end here, really. I'm hoping that you can see how this system can help you from the challenges that Shebra has mentioned earlier on. In a collaborative manner, using the Tradeflow tool, either within your own organization or with other customs brokers or consultants or with Expeditors, that you can save time and increase your efficiency. You can build an oversight on your processes. You can truly, truly work collaboratively and in a compliant fashion using our solution. Next slide, please. If you want to know more on the Expeditors.com website, there is a Tradeflow page there. It's very good. There's a lot of information on there. There's white papers on there, examples. If we have the next slide, please. We also have a Tradeflow.com page as well, again, with a lot of information in there. If there's any further information you may want, you can contact us, obviously, directly. If you do want a demonstration of the actual system itself, it'd be a pleasure. So yes, thank you for your time today. I'll hand you back to Shebra. Thank you, Rob. Thank you, everyone, for being with us today. We do appreciate your time. Please feel free to contact us if you have any questions or if you are interested. I hope we triggered your interest and your curiosity. Feel free to let us know if you would like a demo. And I am happy, Rob and I would be happy to accommodate your time zone and show you Tradeflow at a more customized and more individual demo. And we can show you the system itself and how it can work for your own process. I hand it back to Valentina and Tanya to say some last words. But we do thank you for your time today. Hi, Shebra. There are a couple of questions in the Q&A. Do you want me to read it for you? Oh, please. One customer is asking, "Is Tradeflow global?" It is global. We have global trade content for 169 countries. And we are waiting for this one last country so we can say 170. Yeah, because we keep growing our content, right? So this is, yeah. Today, we are covering 169 countries' worth of import and export data. Okay. Another one. "Can I store documents in Tradeflow, like permits or certificates?" Yes. You can store documents with a product profile in the product database. You can also store, say, a license with a trade partner, an entity profile, maybe somebody that you can ship to with a permit. So you need that permit with that entity. So yes, Tradeflow works as a document repository as well. On to the next one. "Does the product module support reporting capabilities? What is the data retention policy?" That's a very good question. So the data retention is indefinitely. As long as you keep Tradeflow, as long as you keep the product in the system, it's not going to be deleted or purged. And then the history trail or the audit trail that we talked about earlier, this will keep building up. In fact, Tradeflow has been in the business for 21 years. So it's a pretty robust tool. And we have customers that have been with us for like 20 years. We have long-tenured customers with us, and they have products that are still active for 20 years and 18 years and 15 years, and you can see audit trails have pages of history because changes kept happening, and different people in the team of that customer kept touching and updating the product, so there is no retention policy of five years or three years, and after that, data will be purged, and the first part of that question was related to reporting. You can create reports. It's very flexible. You can customize your reports. You can save your reports for ongoing changes. Again, part of how you can make the system your own by customizing it and reporting it like that. Thank you, and the last one, you were talking about the 169 countries. We are asked, "Is there a list for that 169 countries?" Absolutely. We can circulate that list if needed or to whomever asked. I can't see the questions or who asked, but we will reach out to you if this is something that you would like. I can send a PDF with that list of countries. Anything else? Nothing else. Okay. Go ahead, Vale. So no, no, nothing. No more questions. Let's see if, oh no, maybe. Okay. No more questions. We are done with questions. All right. Thank you again, everyone, from Robert and from me and from our beautiful people who facilitated this one globally in Europe and in Turkey. I appreciate your time, and please reach out with any questions that you may have. We are happy to engage on a one-on-one demo for you if you want to. Thank you again. Thank you. It was a pleasure. Thank you. Thank you.