Thank you for standing by. Welcome to the FactSet second quarter earnings conference call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question- and-a nswer session. To ask a question during the session, you will need to press star one on your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star zero. I would now like to hand the conference to our speaker today, Rima Hyder, Head of Investor Relations. Please go ahead. Thank you, Joelle. Thank you and good morning, everyone. Welcome to FactSet's second fiscal quarter 2021 earnings call. We continue to be in various remote locations today. We may have some audio quality issues, and we really appreciate your patience should we experience a disruption. Before we begin, I would like to point out that the slides we will reference during this presentation can be accessed via the webcast on the investor relations section of our website at factset.com. The slides will be posted on our website at the conclusion of this call. A replay of today's call will be available via phone and on our website. After our prepared remarks, we will open the call to questions from investors. To be fair to everyone, please limit yourself to one question plus one follow-up. Before we discuss our results, I encourage all listeners to review the legal notice on slide two, which explains the risks of forward-looking statements and the use of non-GAAP financial measures. Please refer to our Forms 10-K and 10-Q for a discussion of risk factors that could cause actual results to differ materially from these forward-looking statements. Our slide presentation and discussions on this call will include certain non-GAAP financial measures. For such measures, reconciliation of the most directly comparable GAAP measures are in the appendix to the presentation and in our earnings release issued earlier today. Joining me today are Phil Snow, Chief Executive Officer, and Helen Shan, Chief Financial Officer. I'd now like to turn the discussion over to Phil Snow. Thanks, Rima, and good morning, everyone. I'm pleased with our solid second quarter and overall first-half results, the investments we've made to further advance our offerings in both content and workflow solutions are resonating. Over the past 12 months, we've proven our resilience and our ability to strengthen our value to clients, we begin the second half of this fiscal year with good momentum, greater visibility, and continued confidence in our ability to execute. Our investments in content and technology are progressing at pace, we see market validation of our strategy with some key wins this quarter. Our content advances, particularly in Deep Sector, are being well received by clients, especially across the sell side, supporting workstation growth. Our focus on digital transformation allows us to offer more personalized solutions and an increasing number of ways to deliver value to clients. The market is looking for solutions that are both easy to integrate and unite the front, middle, and back office, and we are well positioned to capitalize on this trend. Our shift to the public cloud is progressing according to plan, with the majority of our new storage and collection centers successfully migrated. This quarter, we are particularly pleased to see growth in our core workstation offering. The efforts we've made through our investment strategy are starting to drive our top line, and we delivered a strong first half due to our ability to execute on our pipeline with continued discipline. In our second quarter, our organic ASV plus professional services growth rate accelerated to 5.5%. This acceleration was led by our sales team effectively growing wallet share with existing clients, as well as capturing a higher price increase in the Americas. This was partially offset by cancellations, largely across asset management firms. We're pleased that our performance resulted in increased adjusted operating margin on EPS, and we have good momentum going into our second half. We reaffirm our ability to deliver results within our guidance for fiscal 2021 and are raising the lower end of our full-year organic ASV growth range to $70 million from $55 million. Helen will explain in more detail shortly. Turning now to the performance in our regions. The Americas growth accelerated to 6%, driven by strong sales of workstations in research and wealth solutions, and data feeds in CTS solutions. Our research solutions had a particularly good quarter, supported by our digital transformation and the expansion of our Deep Sector content offering. This was evident from wins with our large existing banking clients who benefited from our tailored workflows, which allow them a more connected and personalized experience. CTS also had a successful quarter as clients bought more of our core and premium data feeds. In wealth, we're extremely pleased with the RBC win. This was an entirely virtual rollout, and I'm proud of how quickly and seamlessly our team integrated our Advisor Dashboard workflow and CRM solutions for RBC's entire wealth management team. Asia Pac accelerated its growth rate to 9% due to strong performance in Hong Kong, Singapore, and Australia. We saw wins at institutional asset managers and data providers with our research and CTS solutions. EMEA's growth remained at 4%, with wins across the region, most notably in France and the Nordics. The region benefited from increased sales of CTS and wealth solutions to asset owners and institutional asset managers, as well as accelerating new business. Our diversifying client base continues to seek mission-critical data, and we see strong demand for our growing content offering. We're pleased with the progress we are making in the ESG market as we further integrate our ESG products into clients' everyday workflows. We've already expanded our ESG content suite with the launch of Truvalue Labs' UN Sustainable Development Goals Monitor. This is in addition to a new joint offering with Ping An Insurance Group, which offers ESG metrics on companies incorporated in mainland China. Overall, we see a long runway for growth as we execute more enterprise-wide deals and believe that every touchpoint with clients today represents an opportunity to cross-sell in the future. The conversations we are having, combined with our sales team's execution, make us optimistic that we will continue to grow our market share long term. In summary, our focus continues to be on achieving higher growth and providing clients with effective and efficient solutions across the entire investment workflow. We remain committed to our investment strategy and to living our purpose, which is to drive the investment community to see more, think bigger, and do their best work, and we are starting to see the rewards of the efforts we are making. We continue to push ourselves to be a more diverse, inclusive, and impactful organization. To that end, I am pleased to say we recently hired our first Chief Diversity, Equity, and Inclusion Officer as part of our strategy to strengthen our organizational accountability, increase diversity across all levels of our company, and ensure workforce equity. We know we have more work to do and remain committed to furthering our efforts. I'm pleased with our progress as we strive to be the best place to work and give our employees the flexibility they need to thrive in the new normal. I'm proud of the ways in which we are showing up for one another and for our clients every day. With that, I'll now turn things over to Helen, who will take you through the specifics of our second quarter and first half 2021 performance. Thank you, Phil, and hello, everyone. I hope that you and your loved ones continue to be safe and healthy. I am proud of the FactSet team for finding new ways this past year to support both our clients and each other. Today, I will share more details on our performance to date and to provide an update to our annual outlook. For the first half of fiscal 2021, we grew our revenue by 6%, expanded our adjusted operating margin by 60 basis points, and increased our adjusted EPS by 9% year-over-year. Our multi-year investment plan is on track and beginning to materialize in top-line growth. Last quarter, we welcomed Truvalue Labs to FactSet. I am pleased to report that the integration of the team and of the ESG technology assets is largely complete. As with our previous acquisitions, we will exclude any revenue and ASV associated with TVL while reporting out on organic-related metrics for fiscal year 2021. As Phil stated earlier, we grew organic ASV plus professional services at 5.5%, an acceleration from the first quarter that reflects the diligent execution of our pipeline, powered by healthy demand for workstations and data feeds. Ongoing investments in our core solutions continue to resonate with clients, as reflected in our annual Americas price increase, which totaled $14 million, $2 million more than the prior year. As with previous years, our annual price increase is a contributor to ASV, and again this year, further accelerating our growth rate. For the second quarter, GAAP revenue increased by 6% to $392 million, while organic revenue, which excludes any impact of foreign exchange, acquisitions, and deferred revenue amortization, increased 5% to $389 million. Growth was driven primarily by our analytics and CTS solutions. For our geographic segments, revenue growth for the Americas was up 7%, EMEA at 3%, and Asia Pacific at 10%. All regions primarily benefited from increases in our analytics and CTS solutions. GAAP operating expenses grew 5% in the second quarter to $276 million, impacted by a higher cost of sales. Compared to the previous year, our GAAP operating margin expanded by 90 basis points to 30%, and our adjusted operating margin increased by 80 basis points to 33%. These improvements were largely due to net savings from continued productivity to the workforce mix and a reduction in discretionary expenses, including those related to travel, office, and professional services. These benefits were partially offset by higher spend in both compensation and technology. As a percentage of revenue, our cost of sales was 230 basis points higher than last year on a GAAP basis and 170 basis points higher on an an adjusted basis. This increase was driven by higher technology spend related to our shift to the public cloud and increased compensation expense for existing employees, as well as new talent to support a multi-year investment plan. When expressed as a percentage of revenue, SG&A improved year-over-year by 320 basis points on a GAAP basis and 250 basis points on an adjusted basis. The primary drivers include materially lower travel and entertainment costs and reduced spend due to office closures, offset in part by higher compensation costs. These results are in line with our expectations as noted in our full-year guidance. As discussed on previous calls, we planned for an incremental investment spend of $15 million each year, starting in 2020 through 2022. While realizing some benefits from productivity and a delayed ramp-up in hiring last year, we are on track to spend around $26 million in our fiscal FY 2021. As noted on last quarter's call, we're also using a portion of the pandemic savings to invest further in both sales and new product development. Moving on, our tax rate for the quarter was 16%, compared to last year's rate of 14%, primarily due to lower tax benefits realized from stock option exercises this quarter. GAAP EPS increased 9% to $2.50 this quarter versus $2.30 in the prior year. The adjusted diluted EPS grew 7% at $2.72. Both EPS figures were largely driven by improved operating results, partially offset by a higher tax rate. A reconciliation of our adjustments to GAAP EPS is disclosed at the end of our press release. Free cash flow, which we define as cash generated from operations plus capital spending, was $130 million for the quarter, an increase of 75% over the same period last year. This increase is primarily due to the timing of certain tax payments and lower capital expenditures, as we have completed the majority of our office build-out. For the first quarter, our ASV retention continued to be above 95%. We grew our total number of clients by 7% compared to the prior year, reaching over 6,000 clients for the first time in our history. This growth reflects the addition of more wealth and corporate clients, as well as data providers and asset owners, an ongoing trend as we continue to diversify our client base. Our client retention improved to 90% year-over-year, which we owe to the mission criticality of our solutions and the solid efforts of our sales teams. Our user count grew 12% year-over-year and crossed a total of 150,000, largely due to additional wealth and research workstation users. As noted in our press release this morning, we revised the methodology for how we define our users to capture more expansion spend across all our solutions. We have provided revised user counts for the last eight quarters at the end of the press release. For the second quarter, we repurchased over 221,000 shares of our common stock for a total of $72 million at an average share price of $322. Our board of directors recently authorized an additional $206 million to our share repurchase program, bringing the total size to $350 million, in line with recent years. We remain disciplined in our buyback program and committed to returning long-term value to our shareholders. Given our solid first-half performance and improved visibility for the rest of the year, we are bringing up the lower end of our organic ASV post-professional services growth guidance range from $55 million-$70 million. Our full range is now $70 million-$85 million. This raises our midpoint from what we set first at this guidance six months ago. Client demand for our enhanced solutions, alongside the momentum built by our sales team, gives us greater conviction in our second-half pipeline. Based on the first half results, we are encouraged by the client response to our enhanced product suite, reflected in both growth in new clients as well as increased expansion with existing clients. We do remain in an uncertain environment as different parts of the world begin to recover from this pandemic. Our full-year views take into account that clients continue to perform in current market conditions, and that additional delays in decision-making and tightening client budgets could impact our short-term performance. The global environment will continue to present challenges, but we believe we are well positioned for the longer term. With that, we're now ready for your questions. I'll turn this over to Joelle. Thank you. As a reminder, to ask a question, you will need to press star one on your telephone. To withdraw your question, press the pound key. Please stand by while we compile the Q&A roster. Our first question comes from Manav Patnaik with Barclays. Your line is now open. Yeah. Hi, good morning. I just wanted to ask, early in the call, you talked about the move to public cloud is going well, and I just wanted to maybe take a step back, and was hoping you could help us just appreciate where FactSet today is in terms of its tech stack, and how long do you think you get to where you want to be? Thanks, Manav. When we published our three-year plan six quarters ago, we have a three-year window to get 80% into the public cloud, which will just give us, I think, a lot of advantages in terms of speed and agility across how we develop products and how we deliver product to our clients. I'd say we're on pace. We're halfway through that journey. We're already beginning to see a lot of the benefits from being in the public cloud. That is a major piece of the move from a technology standpoint. I would say the second thing is opening up the platform. Providing APIs to access FactSet content and analytics, whether or not you're a client and you want to just program directly against our database, or if you want to access it through some other means, through some other channel, we're making that available as well. It should also make FactSet easier to integrate with other third-party systems. That's another important aspect of that. Overall, we're pleased. I'd say we're halfway through that original plan. We're a technology company, so of course, that never ends. We are beginning to definitely see some of the benefits of the work that we've been doing. Okay. Got it. Just on Truvalue Labs and the ESG integration you talked about. I guess I just wanted to appreciate maybe better what the strategy there was, or would Truvalue Labs be kind of like StreetAccount in many ways in terms of a good offering just integrated in your packages? Yeah, I would say it's a little different than StreetAccount. We certainly have a fantastic product there that we can sell today as its own offering. That will continue. Very often that's a feed these days. However, we've done a lot of work already to integrate the Truvalue Labs data through the FactSet workflows. I think we all sort of recognize that ESG is very important and will be a piece of just about everybody's workflow in some way, shape, or form. For us, making sure that you can access ESG directly or as an overlay, whether you're a research analyst, you're a quant, maybe you want to look at your portfolios and group things a certain way or add in some metrics. We want to make sure that all of that's available through our platform, and one of the advantages, again, of using FactSet is you can seamlessly stitch together all those workflows. We've learned a lot in terms of integration during our lifetime, and this has been one of the faster integrations of both the people and the technology and the content that I've seen. We're well on our way. We're very optimistic about ESG as a theme, and we think we'll begin to see the benefits of that before too long. Got it. Thank you so much. Sure. Thanks. Thank you. Our next question comes from Toni Kaplan with Morgan Stanley. Your line is now open. Thank you. I wanted to ask about wealth, and congratulations on the RBC win. Just in terms of the overall strategy and features there, I know you have the full-featured web-deployed version that you created about two years ago. You've won some significant contracts. Just, I guess, how are you tracking versus your expectations in wealth, and how much opportunity is left there, just given that you've been sort of ramping up in wealth over the last few years? Thanks, Toni. We see a ton of opportunity in wealth. It's one of our fastest-growing firm types that we sell into. Obviously, these big wins are very important because I think it gets us more notice in the marketplace. As advisors move around from firm to firm over the years, I think they will get used to using FactSet as a tool. We think there's a ton of runway here. We see that there are a lot of interesting trends going on in the wealth space. Today, we own a small piece of the workflow. One thing that we're excited about is our Advisor Dashboard product, which essentially helps an advisor think about what their next best action is. We're beginning to introduce cognitive computing to look at the client's portfolios and the news associated with the holdings they have to really help them organize their day, and so on. We think that's unique and a good opportunity for us. We just think that in terms of the wealth space, there are lots of other places over time that we could begin to move into that would be accretive to FactSet. That's great. Can you also just hone in on the sort of differentiators that you're offering? Are you winning more now because of the quality of the product, or price, or service? Just trying to understand. You have some momentum there, so wanted to get to the bottom of that. Yeah. Sure. On the product side, we have very good search functionality. It's very easy for an advisor to come into our wealth offering and find what it is they're looking for very quickly. That has been a big winner. Our web offering is seamless to navigate as well, just in terms of sort of navigating from screen to screen. The speed of the product is really good. If you're an advisor and you're managing the assets of 200 families or individuals, being able to kind of get around quickly is important. Service has been a big piece of this, Toni. As I mentioned in my opening remarks, we were able to virtually roll out this offering to, I think, 8,000 advisors really quickly. In some ways, doing it virtually was easier than how we might have done it two years ago, which would be literally to fly around to almost every city we could to train people in person. We've learned a lot about efficiency over the last year, and that's been a good experience on both sides. I think it's that classic FactSet combo of the product and the service that's really allowing us to win here, and it's the investments that we've made in technology that I just spoke about that are allowing us to scale, upload more portfolios, and support more people than we might have been able to do on our old tech stack. Thank you. Thanks. Thank you. Our next question comes from Hamzah Mazari with Jefferies. Your line is now open. Good morning. Just had a question on the ASV acceleration. I know you touched on the prepared comments with pricing, but is that all the RBC win in the ASV acceleration, or is there anything else in there? I know you touched on pricing. As part of that, is there a reason why the low end of the revenue guide wasn't raised, but you did raise the ASV guide on the low end? Yeah, sure. I'll try to answer both of those, and Helen, please chime in on the second one if there's more to be said. In terms of the acceleration, Hamzah, we're seeing very good performance from our research offering. The core workstation and core web offerings are doing very well. Yes, obviously, it was a really nice win, and a lot of the users you see there in terms of the increase were driven from that. We're also doing exceptionally well with our large banking clients in terms of renewals and the adoption of just more usage through our Deep Sector offerings. That certainly has been a driver, and we've seen, I think, good uplift in terms of the buy side as well in terms of the research offerings. I think it's that core FactSet workstation that is performing well in this environment given the investments that we've made and some of the trends that are out there. That's the main thing that I would attribute it to. Revenue always takes a long time to catch up to ASV. A lot of our ASV comes in the second half. The amount of revenue that we capture from that isn't as much as we would from stuff that we closed in Q1. You knew that in the Q1, we were sort of minus seven there on the ASV side. That's exactly right, Hamzah. Thanks for your question. We are back-end or back-half loaded, and I would say even within the second half, we typically have strong Q1s. That doesn't reflect or turn into revenue necessarily in year. That's why we did not change our revenue guidance. That's very helpful. Just my follow-up question is just, you had mentioned areas outside of wealth, whether it be corporates, insurance, maybe private equity, maybe other areas. Do you have to invest more in sales or go to market to be able to penetrate some of those verticals? Or do you have enough capacity that you can penetrate those verticals with sort of the headcount you have today? Yeah, we can do it with the headcount we have today. As I mentioned on the RBC win, we were able to deploy a large number of users very virtually. I think what we're learning is that for the non-enterprise-wide sales, sort of selling and supporting a client for the core workstation is something that we can do very efficiently. We're beginning to explore new ways of how to double down on that in terms of how we can get more of those clients at the smaller end more efficiently, so that we can focus the rest of our resources on the larger, more enterprise-wide deployments. Got it. Thank you so much. Thanks. Thank you. Our next question comes from Owen Lau with Oppenheimer. Your line is now open. Good morning, and thank you for taking my question. Could you please talk about your recent traction in the asset owner space? Do you have the ESG products you'd like to further penetrate into this area? What other products you think can help you increase your penetration? Thank you. Thanks for the question. In the asset owner space, our analytics suite really plays a big part there. Very often, when we're working with asset owners, we'll be doing risk deployments, or we'll be doing portfolio analytics across either their internally managed or externally managed assets. We've done a lot of work, as you know, across the portfolio life cycle, and we've done a lot of work to invest in multi-asset class offerings. We do have some good momentum across different types of asset owners, and it's a space that we're increasingly optimistic about. Got it. Could you please also talk about your partnership with Ping An? There are other ESG content providers in China. Can you talk about what is the value proposition of One Connect, and also is its content exclusive to FactSet users? Thanks. Yeah. We have a good relationship with Ping An in China, I think they've developed some very good ESG content, we're a good channel partner for them. I think where you'll see this show up, first of all, is in the Open:FactSet Marketplace, we should have plans to integrate that into the FactSet offering for the workflows that our clients care about. I'm not in a position to sort of talk about whether or not it's an exclusive. All right. Thank you very much. That's it for me. Thanks. Thank you. Our next question comes from Kevin McVeigh with Credit Suisse. Your line is now open. Great. Thanks so much. Hey, I wonder, can you give us a sense of where you are in the three-year investment? It sounds like you're making good progress on the cloud, but maybe just a little more context within kind of analytics CTS. Well, it sounds like on the research side, you're starting to see some benefits for that, but any sense of kind of benchmarks we should think about as we continue the transition vis-a-vis the investments? Sure. Thank you, Kevin, for the question. Let me take a shot at that. Sure. Thanks, Helen. Sure. First, we've made some really solid progress, as we've discussed, and we're very confident in the strategy moving forward on Content and Technology. Discussions that we've had over the past 12 months, if anything, has really only reaffirmed that the investments that we're making is key for them. That's in content, digital transformation, and on the personalization front. In terms of where we're beginning to see some of that impact, we're seeing that in our workstation growth. We're going to talk a bit more. The investments we're making in Deep Sector is really resonating with banking clients, for example. In fact, some of the digital improvements we've made has been part of one of the key wins in the availability that they've got through the cloud and the integration there. When you talk about CTS as well as on an analytics front, we're seeing pickup in APIs, in our Signals in CRM APIs and Concordance. The benefit from the cost perspective, some of the improvements we've made is helping us on the automation front, on content collection, for example. Those are what we would look at as some of the real key deliverables that are beginning to come through this year and why we make the comment that the impact is happening as we expected. We're going to continue through as we invest for the rest of the year on to 2022. Just real quick, it seems like you've picked up about 100 basis points of client retention. Was that some of the actions you took as a result of COVID, or just any thoughts as to what's driving that retention improvement? Yeah, sure. I think there's probably a mix. That number can move a little bit around, but it's pretty stable at that 90%. What we tend to focus on more is on the ASV retention as well. We've been able to do some of the good renewals. I think the points that Phil made earlier on how we've been able to continue to service folks very well, the faster implementation that we've done on our new products has probably been the expansion that has really resonated. I think those are all those reasons on why we've been able to maintain, if not improve our client retention. Great. Thank you. You're welcome. Thank you. Our next question comes from Alex Kramm with UBS. Your line is now open. Yeah. Hey, good morning, everyone. Just coming back to the earlier question on ASV outlook and what's changed there. It sounded to me like you said, you're more confident in some of those deals coming through, but can you talk about the pipeline as well? Has the pipeline grown? Given some of the wins that you've had so far this year, what was missing to maybe get a little bit more aggressive on the high end of the range as well? Hey, Alex. We're very happy with the pipeline for the second half. We do have a healthy pipeline. I would say, we certainly have a pipeline that could support the top end of our range. The things that I think would need to go right there would be the banking hiring in Q4. That's always a big variable for us. I think if the banks are having good hiring this year, that bodes well for us, just sort of given about some of the trends we already talked about on the sell side. We're optimistic that we'll be able to execute on our Q3 price increase in EMEA and Asia Pac, which comes after the Q2 price increase in the Americas. The one area of our business that's slowed a little bit is analytics. It has, I think, the highest absolute ASV contribution in most years. What's happening there, I believe, is that because of the COVID environment, these longer sales cycle, more complicated implementations are taking a little bit longer. The analytics pipeline is very healthy. It's comparable to last year. If we're able to execute on that well, I'm optimistic about what that means in terms of ASV for the full-year. Okay, great. Just maybe, Helen, for you, can you give us an update on the margin trajectory here? I think you had a fairly good start to the year. I think you had said before that the margins will trickle down lower, but I think given what you've done so far, and you didn't change anything with the guidance there, it still suggests a decent step down in the second half. Maybe just refresh us on where that's coming from, and if there could be any upside to what you've currently laid out. Thanks. Sure, will do. Thanks for the question. I'll touch a bit on Q2 and then talk about H2, which will be more of the same, so it might be helpful. We've been very pleased with the improvement that we've driven year-over-year as it relates to the operating results. Part of that is clearly due to higher revenue as well. If we think about the uptick on the costs, it reflects in a couple of different ways. The increased investments that we've made in our FactSet Deep Sector of content collection, digital capabilities, those are coming through in higher salary and technology costs. We also have made additional hiring in sales and product development, as we talked about last quarter, and that's reflected in the 8% growth in our headcount year-over-year. In terms of a headwind that we had this quarter was a bit on FX, which impacted our margin about 30, 35 basis points. Offsetting all of that is the continued efficiency that we're getting through the workforce mix. We moved shift again to lower-cost countries by another 1%. We've had reduced professional fees this quarter, services cost this quarter. We do expect that to pick back up in the second half, so that is more of a timing issue. Of course, we're getting the benefit of being out of the office and T&E, although after this quarter, we're going to start to lap the previous year. When we think about the second half, you're exactly right, Alex, we do expect costs to ramp up further. That's in part driven by the investment plan for sure. As I mentioned in my remarks, we believe we'll have around $26 million of costs related to the investment plan this year versus more like $15 million last year. We're seeing that salary run rates start to really pick up. A lot of the investments that we're needing are more specialized, so they tend to be in the more higher-cost countries. We see that pick up. Professional fees, we believe, as we're employing others to help us on the execution implementation front, that's going to pick up. We're still having the double carrying costs between the cloud and the data centers. We also have the full absorption of the dilution from the TVL acquisition as well. We will see what kind of costs we'll have to have as relates to the offices hopefully reopening as business starts to get closer to whatever that level of normal is. That could be an offset. We continue to be focused, of course, on managing the spend, and any discretionary costs that we have. We will be focused on driving that as we have over the past 2.5 years. Great color. Thank you very much. You're welcome. Thank you. Our next question comes from David Chu with Bank of America. Your line is now open. Hi. Thanks. Subscriber count was up roughly like 6,700 versus the first quarter, and I think RBC brought over about 8,000 users. Just wondering if user count fell on a quarter-over-quarter basis on an underlying basis X the RBC users. Sorry, I'll take a shot at that one. Thanks for your question. The total number of subscribers, I think we talked about how we have recaptured in some cases that. RBC is a piece of that or a big piece of that, overall, user counts were up, subscribers were up in both wealth and corporate. In corporate, while they are small in number in terms of each firm, there's been quite a few of them. Both of them are driving the increase on the subscriber side. Okay. If I can focus on margins more broadly over the next few years. Just given the recent strong performance, and it feels like an increased focus on cost since Helen, you've been there taken over as CFO. Just wondering if there's any reason you can't get above the historical 33%-34% range. Just wondering if there's anything structurally that would suggest that that's the long-term range go forward. As you know, we don't necessarily talk about our long-term margin. Right now, if you take a look at our history, especially back when we were able to do a pretty material expansion in our margins, we took the opportunity to reinvest, and reinvesting is what we're doing in 2020 as well as in 2021. Part of the drivers of margin, as you know, will be top-line growth, and that's exactly what we're doing. I don't look at what we have as a structural issue, as much as we're investing. As we get the top-line to grow, given the benefit that we're providing for our clients, we would expect our margins to be improving as we continue to drive more of the top-line growth. Okay. Thank you. Sure. Thank you. Our next question comes from Shlomo Rosenbaum with Stifel. Your line is now open. Hi. Good morning. Thank you for taking my questions. Hey, Phil and Helen. I thought I would just circle back to one of the questions you touched on before, just in terms of validation of moving to the cloud. I apologize if I missed this, but were there specific examples of products or something like that that you're seeing the uptake in sales on or new products that were generated because you were moving to the cloud that gave you the faster product development that you're able to point to in terms of that validation? If you can talk about that a little bit, and then I'll have a follow-up after that. Sure. Thanks, Shlomo. One of the things that I mentioned in my comments was moving our content collection efforts to the cloud. We've been working on sort of refactoring how we collect content and how we store content so that we can onboard content more quickly. When you talk about deep sector, private markets, very often these data sets can be orders of magnitude more than we've been used to collecting in the past. That was a very important piece of work that we've been undergoing. We're beginning to see some of the benefits of that. More will come later, I believe, on both the product and the cost side as we complete that work. That's one good example. The APIs, the endpoints that we're setting up, those are also getting some pretty good adoption, particularly in analytics. That's a great example. I think when you consider some of the work we're doing with firms like Snowflake, for example, where we're able to sort of work with them, and provide our data feeds and our Concordance as a service. All of this is wrapped up into our digital transformation efforts. There's a lot of foundational work here, a lot of cost associated with moving, but the real payoff will come when the work is completed over the next year or two. Okay. Thank you. Just the European organic growth at 1.5%, is that kind of a legacy thing from some of the client cancellations a quarter or two ago and that you just need to work through, or how should we think about that? Yeah, we saw a slowdown in Europe. We did have one pretty large cancellation this quarter actually, that had to do with the digital offering. Remember we acquired IDMS a few years back, and this was a pretty large bank in Europe that had a big digital offering there. It was a legacy product that we ended up losing, which contributed to some of that slowdown. I'd characterize that as more of a one-off. Okay. Thank you. Thanks. Thank you. Our next question comes from Andrew Nicholas with William Blair. Your line is now open. Thanks. Good morning. Seems like there's been quite a bit of M&A in the portfolio management space, particularly of late. I'm wondering if you could update us on how you're thinking about your product suite there, how it stacks up competitively, and whether there are any product gaps or opportunities that you'd like to address in the near to medium term, whether it's organically or via M&A. The question is around consolidation within the asset management space? Just to clarify. Yeah, that and just the portfolio management kind of technology space as well, and how if other players are kind of moving up the chain or adding pieces to their suite, if that's changed how your offering stacks up competitively. Yeah. Good question. Consolidation obviously has been going on for a long time in our end markets, and, I'd mentioned this on previous calls, but we are having more and more exciting conversations with our asset management clients at the C-level. Very often now we'll be talking to CTOs, CIOs about FactSet's overall offering from our research all the way through to client reporting. As these firms are consolidating, the equation for them gets more and more complicated in terms of how do they rationalize their spend across a large number of vendors, and how do they make sense out of that technology stack, and how they are managing their own data throughout their workflows. We are so well positioned for these conversations now given the offerings we have all the way across the portfolio life cycle and the integration that we've done and our move to the cloud. When we sit down with our clients now and talk about the trends in the marketplace that they're dealing with, which in some ways are the same trends we're dealing with as a technology company, we're having really good conversations about how we can help them. There's a big push, I believe, within the asset management space, for these larger asset managers, particularly that are stitching together different entities to really simplify their lives, which means simplify the number of technology providers they deal with and simplify the number of data providers they deal with. We're running towards those conversations and these are longer-term efforts with our clients, but I'm very encouraged by the level of conversations that our sales and technology teams are having with clients on the buy side. Okay. Thanks. Then a quick follow-up. Yeah, the second part of your question is these larger asset managers really only want to deal with sort of one or maybe two major partners to build their ecosystem around. There's a pretty short list, frankly, of firms that are able to do that for them. FactSet is one of the firms on their short list. There's some consolidation. There are other people kind of moving into the space, as you mentioned. In terms of firms that have the number of workflows and at a critical mass of content for the clients, that's a pretty short list. That's helpful. Yeah. Sure. When we talk about adding on capabilities, you can do that via the acquisition of, I think what you're saying, more of a technology type of asset. Often the assets that we have seen, even with Truvalue Labs, come with their own, well, it's more content or feeds, is they actually have a lot of their own proprietary capabilities, which adds quite a lot to us as well. I wouldn't look at purely technology capabilities as having to be obtained purely from technology acquisitions. Got it. That's all very helpful. Thank you. Then for my follow-up, and variations of this question have been asked, and you've answered some of them. I guess I'm just wondering, you announced the three-year investment program in 2019. Obviously, a lot has happened since then. I'm wondering, given what seems like a bit more stable sales environment, how you're thinking about that high single-digit ASV growth target. I know it was originally estimated to be 2022, but how has that timeline evolved or changed, and how are you thinking about that over the next couple of years? Thank you. Yeah. I'll take that one. Right now, we've been catching up. The world has changed. We are on plan, as you noted, in terms of our hiring and development milestones as we expected for this fiscal year. Our focus right now is executing and determining any changes that we'll adapt to in the macro environment as we think about next year. We're committed to our multi-year plan. As I said from the beginning, we're reaffirmed in some sense on our strategy. The environment continues to be uncertain, so we're taking a continued measured approach, and our goal is to get to what we talked about, a longer-term growth rate. The timing may have shifted, but once we've got better visibility on our progress, and the markets, then we'll be able to provide greater clarity and an update. For now, we're very pleased at where we stand as it relates to where we are in FY 2021. Got it. Thanks again. You're welcome. Thank you. Our next question comes from Ashish Sabadra with Deutsche Bank. Your line is now open. Thanks for taking my question. Congrats on the RBC win. Just a quick clarification on the RBC. Is all of the RBC ASV included in the second quarter 2021, or is there anything more coming in the out quarters? Thanks. Helen, do you have the details on that? I believe it may be spread out over a couple of quarters, as are the users. Yeah. Some of it was in Q1, but most of it now is in, so I wouldn't necessarily look towards that as a material change in the back half of the year. Okay. That's very helpful color. Then just on the pricing increases, this time it was $2 million more, $14 million of pricing increases from Americas, if I've got that right. Yeah. Just wanted to better understand what's driving that higher price increases. Phil, you mentioned the Deep Sector strategy driving a lot of sales. Is that also driving better prices? If that's the case, just any incremental color on the Deep Sector strategy. Where are you in the process of fully building it out, and which sectors have been built out and which ones are still in progress? Thanks. I think generally on the price increase, Helen, chime in if you've got more color here. I think it was just very good execution within this environment and clients recognizing the value within the FactSet product. I'm sorry, what was the second part of your question? Oh, sorry. The second part was just on the Deep Sector. You talked about that driving pretty good sales. My question there was on the Deep Sector, if you could just provide us an update on. Yeah which verticals. Yeah. Details on that front. Thanks. Yeah. We've done work on financials, insurance, and real estate. Those are the three that we're talking about now. As part of our three-year plan, we are actively have plans to do more than those three sectors. That's really helpful color. Thanks. Yeah. No, go ahead. to the price increase, I think Phil's exactly right. We have spent a lot, and it's part of our core culture, of focusing on enhancements and making the service as best we can for the client. I think if anything, during this period, during the pandemic, that has really come through, really shown through with clients, and it resonates. I don't want to say that's exactly therefore drives the higher prices, but it does reaffirm the value that we're bringing to them. Thanks. Thank you very much. You're welcome. Thank you. Our next question comes from George Tong with Goldman Sachs. Your line is now open. Hi. Thanks. Good morning. Wanted to dive deeper into the ASV growth guidance for the full-year. At the midpoint, the ASV guide was increased by $seven and a half million. To what extent was that increase attributable to the new RBC contract versus other factors? Hey, George. It's Phil. I think it's a lot more than the RBC win. As I mentioned earlier, the confidence that we have in our research products and the performance that we're seeing there is very encouraging because the core workstation and web offering can be sold to all different client types. When you see the number of net new clients that we added this quarter, even though they were on the smaller side for the net new business, it was a really healthy mix across asset managers, hedge funds, asset owners, private equity, corporates. Pretty much across the board, we're adding new names, which I think is a great indication of the strength there. Then you're seeing it, as already described, within the existing clients in terms of just adding more seats. When we've got a seat, we're able to cross-sell more of our analytics products. We're able to go in and sell CTS. I would say that is the main thing that's driving the optimism there on the full-year. George. Got it. add to that. When we started off back in September providing our guidance, it obviously was wide with given the uncertainty. What we wanted to see and what's come through, which gives us a better perspective for the back half of the year, is the fact that our retention has remained stable. New business, which one didn't know how that was going to come through, in FY 2021, has also been in line with the past quarters. What's really been a driver is the expansion. We are selling more to existing clients. I think that just helps us feel better, certainly around the lower half of that range, and that's why we moved it up. It's not attributable to a deal, but rather the momentum we're seeing across the way we're executing. Got it. That's helpful. Your net client count increased by 164 over the past three months, primarily driven by an increase in wealth management and corporate clients. Can you discuss how net client count is performing among buy-side clients? Yeah. I think I just mentioned that. We added a number of new names, institutional asset managers, asset owners, and hedge funds, which is most of the firms that we have on the buy side. Got it. Just to clarify, on a net basis, buy-side clients went up in the quarter. Correct. Yes, they definitely did. Yep. Got it. Very helpful. Thank you. Sure. Thank you. Our next question comes from Keith Housum with Northcoast Research. Your line is now open. Good morning, guys. Question for you regarding the remainder of the year and how you guys are kind of thinking about bringing employees back and perhaps returning more to a life of normalcy, assuming we're heading in that direction now? Obviously, just trying to think about how expenses are going to unfold through the rest of the year. Yeah, that's a great question. We just had a couple of really good calls with our leadership team globally to talk about that. There's still a lot of factors out there, but we're optimistic, particularly in the U.S., that we can begin to reopen offices on a phased basis starting in June. We, like many companies, will step our way in and make sure that we're doing things correctly. We certainly won't be going back to 100%, I believe, until sometime towards the end of this fiscal year or early next year in terms of the Americas. Even when we do that, I think we're going to be working in a hybrid environment. A lot of employees have benefited from the balance, both from a work and life standpoint. We're, like every company, trying to make sure that we figure out what that balance is best for everybody. Other countries that we operate in, vaccines are less readily available. I'm sure over the next 12 months, we're going to be in a really good position. I think the short answer is you'll begin to see us head back into the offices in locations where vaccines are readily available in the beginning of June, and it'll just ramp up from there. Okay. Switching over to the sales side, obviously it's been a challenge as everybody's adjusted their sales structure into the virtual world. Have you seen any pent-up demand, though, or expectations of pent-up demand for when things do get more back to normal just because some things weren't able to be done virtually? Do you think everybody's converted over and it's pretty much sales expectations should be more as we've seen them? For the larger, more complicated enterprise deals, being face-to-face for some of that sales cycle as well as the implementation will have some degree of importance. I think for the smaller deals that are more easily done virtually, we've learned a lot there. I think there should be some pent-up demand of some sort, I think, for the larger, more complicated deals that we have out there. Great. Thank you. Appreciate it. Thanks. Thank you. This concludes today's question- and- answer session. I would now like to turn the call back over to Phil Snow for closing remarks. Well, thanks everyone for joining us today. We look forward to speaking to you next quarter, and in the meantime, please call Rima Hyder with additional questions. Operator, that ends today's call. This concludes today's conference call. Thank you for participating. You may now disconnect.