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Q3 2025 Investor Presentation Five9 (NASDAQ: FIVN) November 6, 2025
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©Five9, Inc. All rights reserv ed. | 2 Safe Harbor This presentation is proprietary and is intended solely for the information of the persons to whom it is presented. Disclosure of this presentation, its contents, extracts or abstracts to third parties is not authorized without the express written permission of Five9, Inc. (the “Company”), and it may not be retained, reproduced or distributed, in whole or in part, by any means (including electronic) without the prior written consent of Five9, Inc. This presentation speaks only as the date of first publication, its availability after such date shall not constitute an express or implied confirmation of such information as of any later date, and the Company undertakes no obligation to update any of the information set forth herein. This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, concerning events, trends, expectations and beliefs that may affect our industry or the Company, including long-term competitive position of the company, future financial performance of the company, customer growth, industry size and trends, our expectations regarding macroeconomic challenges, company market position, initiatives, pipeline, technology and product initiatives, including R&D, AI and automation and their expected benefits to the Company, potential growth drivers, projections and guidance concerning our future results of operations including our long-term model, our market opportunity, our long-term growth prospects, our recently announced stock repurchase program (“SRP’) and intention to effect a $50 million accelerated share repurchase (“ASR”) in connection with same. The Company has based these forward-looking statements on its current expectations and projections about future events and financial and operating trends that it believes may affect its financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. Our actual results may be materially different from what we discuss here and you should not unduly rely on such forward looking statements. Please refer to our most recent Form 10-K and 10-Q under the caption "Risk Factors" and elsewhere in such reports, for detailed information about factors that could cause our results to differ from those set forth in such forward-looking statements, including risks related to the impact of adverse economic conditions, including the impact of macroeconomic challenges, the impact of global tariff increases and potential increases and announcements regarding the same, continued inflation, uncertainty regarding consumer spending, high interest rates, fluctuations in currency exchange rates, the impact of the Russia-Ukraine conflict, the impact of the conflicts in the Middle East, lower growth rates within our installed base of customers, competition, the effect of AI on the CX market, the Company’s AI platform and its market position and expected impact on the Company’s growth, expansion of the Company’s international operations, that the Company may delay, reduce or terminate its SRP at any time, and may not effect the ASR, or may not obtain the intended benefits of either the SRP or the ASR, and other factors. Past performance is not necessarily indicative of future results. In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with U.S. GAAP and may differ from non-GAAP measures used by other companies in our industry. The Company considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of unusual events, as well as factors that do not directly affect what we consider to be our core operating performance.The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure set forth in the Appendix to this presentation. This presentation contains statistical data that we obtained from industry publications and reports generated by third parties. Although we believe that the publications and reports are reliable, we have not independently verified this statistical data and accordingly, we cannot guarantee their accuracy or completeness.
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©Five9, Inc. All rights reserv ed. | 3 Five9: NASDAQ FIVN Mission: Empower organizations to transform their contact centers into customer engagement centers of excellence, while improving business agility and significantly lowering the cost and complexity of their contact center operations. Five9 empowers organizations to create hyper- personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. Q3’25 Highlights Total Revenue $286M EBITDA Margin 25% Free Cash Flow Margin 13% Dollar Based Retention Rate (DBRR) 107%
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©Five9, Inc. All rights reserv ed. | 4 • Amount: We authorized a share repurchase program of up to $150M that expires on December 31, 2027 • ASR: We intend to enter into an Accelerated Share Repurchase agreement (ASR) to repurchase $50M of common stock, with final settlement expected by the end of Q1’26 • Strategy: Our strong free cash flow generation and balance sheet enable us to continue making investments in the business and repurchase shares as part of the evolution of our balanced capital allocation strategy Inaugural Program Capital Allocation Strategy Authorized Inaugural $150M Share Repurchase Program
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©Five9, Inc. All rights reserv ed. | 5 Q3’25 Results and Key Metrics 8% Total Revenue YoY Growth 10% Subscription Revenue YoY Growth 81% Subscription Revenue as % of Total 18% LTM Enterprise Subscription Revenue YoY Growth 25% Adjusted EBITDA Margin 21% Operating Cash Flow Margin 13% Free Cash Flow Margin 107% LTM DBRR Highest $1M+ ARR New Logos (in Two Years) Highest Installed Base Bookings (All-Time High) Income Statement Cash Flow Note: Non-GAAP and adjusted metrics exclude depreciation, intangibles amortization, stock -based compensation and unusual expense items. See appendix for reconciliation of non -GAAP measures to most comparable GAAP measure Operational
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©Five9, Inc. All rights reserv ed. | 6 Q3’25 AI Metrics 41% Enterprise AI Revenue YoY Growth 11% AI as % of Enterprise Subscription Revenue 80%+ Enterprise AI Bookings YoY Growth 20%+ AI as % of Enterprise New Logo ACV Bookings Virtually All AI Attach on $1M+ ARR New Logo Deals AI Revenue AI Bookings
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©Five9, Inc. All rights reserv ed. | 7 Key Customer Wins, Expansion and AI -Elevated CX Examples Global parcel delivery leader, already on core platform who is moving off an AI-point solution in order to take advantage of contextual data and Five9’s deep integrations with 3rd party systems Customer #1 Commercial vehicle financing provider who uses Five9 to support multilingual F&I servicing across North America, orchestrating seamless journeys from AI Agents to human agents with deep CRM integration and omnichannel visibility Customer #2 Regional digital bank who modernized their services with Five9 AI-powered routing, Agent-Assist and core banking integrations to enable real-time orchestration of financial interactions while preserving full customer context across channels Customer #3 Major academic health system who replaced legacy IVR’s with Five9 AI to improve patient access and scheduling, using Five9’s end-to-end platform to orchestrate voice and digital journeys with shared context between AI Agents and human agents Customer #4 AI-Elevated CX Customer Examples Wins and Expansion Major U.S. card servicer $3.7M in anticipated ARR New Customer #1 New Customer #2 New Customer #3 Existing Customer Multi-state hospital system $2.7M in anticipated ARR European mobile and broadband provider $1.3M in anticipated ARR Global parcel delivery leader $3.5M in expanded ARR Existing Customer
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©Five9, Inc. All rights reserv ed. | 8 Industry Recognition Source: Company website Gartner Magic Quadrant IDC MarketScape
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©Five9, Inc. All rights reserv ed. | 9Source: Company estimates; Gartner estimates; MZA estimates; Statista estimates Note: TAM as of 9/30/2025 based on Company estimates, Gartner estimates, MZA estimates, and Statista estimates TAM Expansion Driven by AI $24B Cloud Contact Center Software + $210B Contact Center Labor Arbitrage Opportunity Through AI AIEXPANSION $24B Cloud Contact Center Software
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©Five9, Inc. All rights reserv ed. | 10 Consistent Revenue Growth 252 264 279 280 283 286 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Quarterly Revenue ($M) Annual Revenue ($M) 8% YoY Growth 910 1,042 2023 2024 14% YoY Growth
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©Five9, Inc. All rights reserv ed. | 11 High Customer Retention Annual Dollar Based Retention Rate Note: Annual DBRR based on last 12 months at the end of each respective quarter 108% 108% 108% 107% 108% 107% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25
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©Five9, Inc. All rights reserv ed. | 12 Strong Margin Expansion Note: Adjusted metrics exclude depreciation, intangibles amortization, stock -based compensation and unusual expense items. See a ppendix for reconciliation of adjusted measures to most comparable GAAP measures Adj. EBITDA Margin 60% 62% 63% 62% 63% 63% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Adj. Gross Margin Free Cash Flow Margin 17% 20% 23% 19% 24% 25% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 3% 8% 12% 12% 8% 13% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 DSO of 38 days in Q3’25
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©Five9, Inc. All rights reserv ed. | 13 YoY Reduction and Improvement in Stock -Based Compensation (SBC) Expense $44 $40 $38 $39 $42 $33 17% 15% 14% 14% 15% 12% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 $30.0 $35.0 $40.0 $45.0 $50.0 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Stock-Based Compensation Expense ($M) Stock-Based Compensation Expense as % of Total Revenue SBC Expense ($M and % of Revenue) SBC Expense Prior Year vs. In-Year Grants (% of Revenue) 17% 19% 13% 12% 5% 4% 3% 2% 22% 23% 16% 14% 2022 2023 2024 YTD Q3'25 Prior Year In-Year
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©Five9, Inc. All rights reserv ed. | 14 Continuing to Drive Balanced Growth 13% 15% 17% 13% 12% 8% 17% 20% 23% 19% 24% 25% 30% 35% 40% 32% 36% 33% Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 YoY Revenue Growth Adjusted EBITDA Margin Note: Adjusted metrics exclude depreciation, intangibles amortization, stock -based compensation and unusual expense items. See a ppendix for reconciliation of adjusted measures to most comparable GAAP measures
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©Five9, Inc. All rights reserv ed. | 15 Q4’25 and 2025 Guidance Issued on November 6, 2025 Note: Refer to the “GAAP to Non -GAAP Net Income (Loss) Reconciliation – Guidance” table in the appendix for more details, includ ing important assumptions upon which such guidance is based; Non -GAAP and adjusted metrics exclude depreciation, intangibles amortization, stock -based compensation and unusual expense items. GAAP and non -GAAP diluted share count assumes that we execute an accelerated share repurchase agreement in November 2025 to repurchase $50 million of our common stock and receive an estimated upfront delivery of 1.7 million shares (representing approximately 8 0% of the total number of shares expected to be repurchased under such agreement and assuming a stock price of $23.01, the closing price of our common stock as of November 4, 2025). Q4’25 2025 Revenue $294.7M – $300.7M $1.1435B – $1.1495B GAAP Net Income Per Diluted Share $0.14 – $0.21 $0.36 – $0.43 Non-GAAP Net Income Per Diluted Share $0.76 – $0.80 $2.92 – $2.96 Diluted Shares – GAAP 87.3M 88.0M Diluted Shares – Non-GAAP 77.8M 77.2M Taxes – Non-GAAP $1.5M – $1.7M $3.2M – $3.4M Purchase of PP&E $7M – $8M $26M – $27M
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©Five9, Inc. All rights reserv ed. | 16 Medium -Term Operating Model Today Q3’25 Revenue (YoY Growth) Total Revenue 8% Profit & Expenses (% of Revenue) Adj. Gross Margin 63% S&M 22% R&D 9% G&A 7% Adj. EBITDA 25% Stock-Based Compensation 12% Note: Non-GAAP and adjusted metrics exclude depreciation, intangibles amortization, stock -based compensation and unusual expense items. See appendix for reconciliation of non -GAAP measures to most comparable GAAP measure. Medium-term model assumes stable macroeconomic conditions in 2026 and 2027 Medium-Term Model (In 2027) Key Assumptions Revenue (YoY Growth) 10% - 15% • Stable macro conditions • Potential further upside with AI Profit & Expenses (% of Revenue) 66% - 68%+ • Subscription margin expansion and increasing subscription revenue mix 22% - 23% • Cost discipline • Economies of scale • Key strategic investments in go-to-market and innovation 10% - 11% 6% - 7% 25% - 30%+ • Rule of 40+ in 2027 Ongoing decline as % of revenue • Lagging indicator • Increased discipline
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©Five9, Inc. All rights reserv ed. | 17 Appendix
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©Five9, Inc. All rights reserv ed. | 18 Balance Sheet Summary (1) Total principal amount of debt in the amount of $747.5M as of September 30, 2025 will become due in March 2029. Total princi pal amount of debt in the amount of $434.4M matured on June 1, 2025, and the Company settled its obligations with respect to this note in cash in connection therewith. $ in Millions Quarter Ended September 30, 2025 December 31, 2024 Cash, cash equivalents and marketable investments $676.2 $1,006.0 Working capital 743.7 606.9 Total assets 1,768.4 2,051.2 Total debt¹ 734.6 1,165.3 Total stockholders’ equity 775.3 622.2
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©Five9, Inc. All rights reserv ed. | 19 GAAP to Adjusted Gross Profit Reconciliation Q2’24 – Q3’25 Quarter Ended Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 GAAP gross profit $ 133,672 $ 142,249 $ 155,997 $ 153,732 $ 155,404 $ 157,280 % GAAP gross margin 53.0 % 53.8 % 56.0 % 55.0 % 54.9 % 55.0 % Depreciation & amortization 10,421 10,414 12,087 11,883 12,161 13,381 Stock-based compensation 7,789 7,512 6,921 7,184 7,296 6,852 One-time integration costs 72 94 40 — — 2 Lease amortization for finance leases 455 895 1,802 1,816 2,119 2,108 Costs related to reduction in force plan — 2,115 — — — — COVID-19 relief bonus for employees — — — — 1,565 — Adjusted gross profit $ 152,409 $ 163,279 $ 176,847 $ 174,615 $ 178,545 $ 179,623 % adjusted gross margin 60.5 % 61.8 % 63.5 % 62.4 % 63.0 % 62.8 %
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©Five9, Inc. All rights reserv ed. | 20 GAAP Net Inc. (Loss) to Adj. EBITDA Reconciliation Q2’24 – Q3’25 Quarter Ended Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 GAAP net income (loss) $ (12,816) $ (4,479) $ 11,577 $ 576 $ 1,154 $ 17,973 Non-GAAP adjustments: Depreciation and amortization 12,938 13,144 14,640 14,490 14,649 15,772 Stock-based compensation 43,632 39,556 38,443 39,245 41,859 33,339 Interest expense 3,906 4,068 4,271 4,115 3,820 3,087 Interest income and other (13,800) (11,144) (11,242) (10,303) (7,917) (5,660) Provision for (benefit from) income taxes 3,345 (3,868) (426) 184 1,382 643 Extinguishment of debt — — — — — — Acquisition-related transaction costs and one-time integration costs 4,089 4,486 2,797 982 1,489 1,620 Exit costs related to closure and relocation of Russian operations 32 21 — — — — Lease amortization for finance leases 455 951 1,994 2,008 2,311 2,300 Costs related to reduction in force plan — 9,625 — — 7,766 403 Impairment charge related to closure of operating lease facilities — — 2,202 — 95 — One-time expenses related to strategic consulting services for operational review — — — 1,265 — — Other cost reduction and productivity initiatives — — — — 974 1,851 Legal fees related to the securities class action — — — 141 368 392 Adjusted EBITDA $ 41,781 $ 52,360 $ 64,256 $ 52,703 $ 67,950 $ 71,720 % adjusted EBITDA margin 16.6% 19.8% 23.1% 18.8% 24.0% 25.1%
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©Five9, Inc. All rights reserv ed. | 21 GAAP to Non -GAAP COR and OpEx Reconciliation Q2’24 – Q3’25 Quarter Ended Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 GAAP COR $ 118,414 $ 121,933 $ 122,663 $ 125,973 $ 127,865 $ 128,552 % of revenue 47.0 % 46.2 % 44.0 % 45.0 % 45.1 % 45.0 % Depreciation & amortization (10,421) (10,414) (12,087) (11,883) (12,161) (13,381) Stock-based compensation (7,789) (7,512) (6,921) (7,184) (7,296) (6,852) Acquisition-related transaction costs and one- time integration costs (72) (94) (40) — — (2) Exit costs related to closure and relocation of Russian operations — — — — — — Lease amortization for finance leases (455) (895) (1,802) (1,816) (2,119) (2,108) Costs related to reduction in force plan — (2,115) — — (1,565) — Non-GAAP COR $ 99,677 $ 100,903 $ 101,813 $ 105,090 $ 104,724 $ 106,209 % of revenue 39.5 % 38.2 % 36.5 % 37.6 % 37.0 % 37.2 % GAAP R&D $ 40,717 $ 42,482 $ 41,480 $ 41,100 $ 39,912 $ 35,218 % of revenue 16.2 % 16.1 % 14.9 % 14.7 % 14.1 % 12.3 % Depreciation & amortization (741) (721) (620) (680) (799) (731) Stock-based compensation (9,827) (8,244) (8,259) (8,690) (8,829) (6,896) Acquisition-related transaction costs and one- time integration costs (488) (412) (501) (466) (742) (1,170) Exit costs related to closure and relocation of Russian operations (28) (18) — — — — Lease amortization for finance leases — — (192) (192) (192) (192) Costs related to reduction in force plan — (1,942) — — (1,931) (25) Non-GAAP R&D $ 29,633 $ 31,145 $ 31,908 $ 31,072 $ 27,419 $ 26,204 % of revenue 11.8 % 11.8 % 11.5 % 11.1 % 9.7 % 9.2 %
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©Five9, Inc. All rights reserv ed. | 22 GAAP to Non -GAAP OpEx Reconciliation Q2’24 – Q3’25 Quarter Ended Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 GAAP S&M $ 78,332 $ 78,615 $ 73,898 $ 82,855 $ 80,668 $ 71,657 % of revenue 31.1 % 29.8 % 26.5 % 29.6 % 28.5 % 25.1 % Depreciation & amortization (26) (32) (38) (36) (27) (11) Stock-based compensation (13,824) (12,490) (10,880) (11,574) (13,355) (8,401) Acquisition-related transaction costs and one- time integration costs — — — — — — Exit costs related to closure and relocation of Russian operations — — — — — — Costs related to reduction in force plan — (4,424) — — (3,319) (182) COVID-19 relief bonus for employees — — — — — — Non-GAAP S&M $ 64,482 $ 61,669 $ 62,980 $ 71,245 $ 63,967 $ 63,063 % of revenue 25.6 % 23.3 % 22.6 % 25.5 % 22.6 % 22.1 %
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©Five9, Inc. All rights reserv ed. | 23 GAAP to Non -GAAP OpEx Reconciliation Q2’24 – Q3’25 Quarter Ended Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 GAAP G&A $ 36,575 $ 36,439 $ 35,205 $ 36,385 $ 34,362 % of revenue 13.8 % 13.1 % 12.6 % 12.8 % 12.0 % Depreciation & amortization (1,977) (1,895) (1,891) (1,662) (1,649) Stock-based compensation (11,310) (12,383) (11,797) (12,379) (11,190) Acquisition and related transaction costs and one- time integration costs (3,980) (2,256) (516) (746) (448) Exit costs related to closure and relocation of Russian operations (3) — — — — Lease amortization for finance leases (56) — — — — Costs related to reduction in force plan (1,144) — — (952) (196) Impairment charge related to closure of operating lease facilities — (2,202) — — — Office closure lease termination costs — — — (95) — One-time expenses related to strategic consulting services for operational review — — (1,265) — — Other cost reduction and productivity initiatives — — — (974) (1,851) Legal fees related to the securities class action — — (141) (368) (392) Non-GAAP G&A $ 18,105 $ 17,703 $ 19,595 $ 19,209 $ 18,636 % of revenue 6.9 % 6.4 % 7.0 % 6.8 % 6.5 %
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©Five9, Inc. All rights reserv ed. | 24 GAAP to Non -GAAP Net Income (Loss) Reconciliation Three Months Ended Nine Months Ended Sept 30, 2025 Sept 30, 2024 Sept 30, 2025 Sept 30, 2024 GAAP net income (loss) $ 17,973 $ (4,479) $ 19,703 $ (24,372) Non-GAAP adjustments: Stock-based compensation 33,339 39,556 114,443 127,872 Intangibles amortization 3,464 3,196 11,028 8,492 Amortization of discount and issuance costs on convertible senior notes 933 1,482 3,614 3,991 Gain on early extinguishment of debt — — — (6,615) Acquisition and related transaction costs and one-time integration costs 1,620 4,486 4,090 9,506 Exit costs related to closure and relocation of Russian operations 105 176 (440) 156 Impairment charge of an equity investment — 1,250 — 1,250 Costs related to reduction in force plan 403 9,625 8,169 9,625 One-time expenses related to strategic consulting services for operational review — — 1,265 — Other cost reduction and productivity initiatives 1,851 — 2,825 — Legal fees related to the securities class action 392 — 901 — Office closure lease termination costs — — 95 — Deferred taxes - tax adjustments from an acquisition 524 (4,831) 524 (4,831) Income tax expense effects(1) — — — — Non-GAAP net income $ 60,604 $ 50,461 $ 166,217 $ 125,074 GAAP net income (loss) per share: Basic $ 0.23 $ (0.06) $ 0.26 $ (0.33) Diluted $ 0.21 $ (0.06) $ 0.22 $ (0.33) Non-GAAP net income per share: Basic $ 0.78 $ 0.67 $ 2.17 $ 1.69 Diluted $ 0.78 $ 0.67 $ 2.15 $ 1.68 Shares used in computing GAAP net income (loss) per share: Basic 77,528 74,876 76,716 74,192 Diluted 87,295 74,876 88,413 74,192 Shares used in computing non-GAAP net income per share: Basic 77,528 74,876 76,716 74,192 Diluted 77,883 75,137 77,200 74,653 (1) Non-GAAP adjustments do not have a material impact on our worldwide income tax provision due to the tax treatment of non-GAAP adjustments reported, and our domestic valuation allowance position.
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©Five9, Inc. All rights reserv ed. | 25 Capital Expenditure and Free Cash Flow (Q1'24 - Q3'25) $ in Thousands Q1'24 Q2'24 Q3'24 Q4'24 12 mo ended 12/31/2024 Q1'25 Q2'25 Q3'25 Net cash provided by operating activities $ 32,353 $ 19,878 $ 41,122 $ 49,815 $ 143,168 $ 48,384 $ 35,061 $ 59,196 (Refer to cash flows from operating activities in cash flow stmt) Capital expenditure Purchases of property and equipment 11,951 6,771 14,375 9,291 42,388 4,724 3,494 10,504 (Refer to cash flows from investing activities in cash flow stmt) Capitalization of software development costs 3,242 5,018 5,951 8,012 22,223 8,732 9,998 10,391 Equipment purchased and unpaid at period-end: Beginning balance 11,243 9,335 16,684 12,944 11,243 11,890 9,330 13,058 Ending balance 9,335 16,684 12,944 11,890 11,890 9,330 13,058 11,414 (Refer to non-cash investing and financing activities in cash flow stmt) Change in equipment purchased and unpaid during period (1,908) 7,349 (3,740) (1,054) (647) (2,560) 3,728 (1,644) Total capital expenditure $ 13,285 $ 19,138 $ 16,586 $ 16,249 $ 65,258 $ 10,896 $ 17,220 $ 19,251 Free cash flow $ 17,160 $ 8,089 $ 20,796 $ 32,512 $ 78,557 $ 34,928 $ 21,569 $ 38,301 (operating cash flow less capex paid in cash and capitalized software)
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©Five9, Inc. All rights reserv ed. | 26 GAAP to Non -GAAP Net Income Reconciliation Guidance (1) Three Months Ended Twelve Months Ended December 31, 2025 December 31, 2025 Low High Low High GAAP net income $ 11,986 $ 18,098 $ 31,681 $ 37,769 Non-GAAP adjustments: Stock-based compensation(2) 36,232 34,232 150,675 148,675 Intangibles amortization 4,094 4,094 15,122 15,122 Amortization of discount and issuance costs on convertible senior notes 935 935 4,548 4,548 Exit costs related to closure and relocation of Russian operations — — (440) (440) Acquisition and related transaction costs and one-time integration costs(3) 3,668 2,668 7,759 6,759 Costs related to a reduction in force plan — — 8,169 8,169 One-time expenses related to strategic consulting services for operational review — — 1,265 1,265 Other cost-reduction and productivity initiatives 1,898 1,898 4,724 4,724 Legal fees related to the securities class action 400 400 1,301 1,301 Office closure lease termination costs — — 95 95 Deferred taxes - tax adjustments from an acquisition — — 524 524 Income tax expense effects(4) — — — — Non-GAAP net income $ 59,213 $ 62,325 $ 225,423 $ 228,511 GAAP net income per share: Diluted $ 0.14 $ 0.21 $ 0.36 $ 0.43 Non-GAAP net income per share: Diluted $ 0.76 $ 0.80 $ 2.92 $ 2.96 Shares used in computing GAAP net income per share: Diluted(5) 87,300 87,300 88,000 88,000 Shares used in computing non-GAAP net income per share: Diluted(5) 77,800 77,800 77,200 77,200 (1) Represents guidance discussed on 11/06/2025. Reader shall not construe presentation of this information after 11/06/2025 as an update or reaffirmation of such guidance. (2) Stock-based compensation expense are based on a range of probable significance, assuming market price for our common stock t hat is approximately consistent with current levels. (3) Acquisition and related transaction costs and one -time integration costs are based on a range of probable significance for c ompleted acquisitions, and no new acquisitions assumed. (4) Non-GAAP adjustments do not have a material impact on our worldwide income tax provision due to the tax treatment of the non -GAAP adjustments reported, and our domestic valuation allowance position. (5) This assumes that we execute an accelerated share repurchase agreement in November 2025 to repurchase $50 million of our common stock and receive an estimated upfront delivery of 1.7 million shares (representing approximately 80% of the total number of shares expected to be repurchased under such agreement and assuming a stock price of $23.01, the closing pric e of our common stock as of November 4, 2025).
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©Fiv e9, Inc. All rights reserved. | 27 Thank you