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6 goosehead INSURANCE Goosehead Insurance , Inc. Announces Third Quarter 2021 Results October 27 , 2021 Total Revenue Growth of 30 % and Core Revenue Growth of 41 % over the Prior Year Period - - Total Written Premium Growth of 44 % over the Prior Year Period Total Franchises and Corporate Sales Headcount Grew 55 % and 35 % , Respectively - Policies in Force Growth of 44 % over the Prior Year Period - - Launched Digital Agent Platform - WESTLAKE , Texas , Oct. 27 , 2021 ( GLOBE NEWSWIRE ) Goosehead Insurance , Inc. ( " Goosehead " or the " Company " ) ( NASDAQ : GSHD ) , a rapidly growing independent personal lines insurance agency , today announced results for the third quarter ended September 30 , 2021 . Third Quarter 2021 Highlights -- • Total Revenues grew organically 30 % over the prior - year period to $ 41.7 million • Core Revenues * of $ 37.2 million increased 41 % over the prior year period • Third quarter net income of $ 5.4 million ; net income attributable to Goosehead Insurance , Inc. of $ 4.0 million or $ 0.21 per basic share and $ 0.19 per diluted share • Third quarter Adjusted EBITDA * of $ 6.6 million . • Third quarter Adjusted EPS * of $ 0.26 per share . • Total written premiums placed increased 44 % from the prior - year period to $ 435 million • Policies in force grew 44 % from the prior - year period to 948,000 ● Corporate sales headcount of 502 was up 35 % year - over - year • Total franchises increased 55 % compared to the prior - year period to 1,958 ; operating franchises grew 38 % compared to the prior - year period to 1,139 * Core Revenue , Adjusted EPS , and Adjusted EBITDA are non - GAAP measures . Reconciliations of Core Revenue to total revenues , Adjusted EBITDA to net income and Adjusted EPS to basic earnings per share , the most directly comparable financial measures presented in accordance with GAAP , are set forth in the reconciliation table accompanying this release . " Goosehead delivered an exceptional third quarter with strong premium and Core Revenue growth , significant talent additions , a 92 net promoter score and industry leading client retention of 89 % - all against a very strong year ago comparison , " stated Mark E. Jones , Chairman and CEO . " We are extremely excited to have launched our Digital Agent Platform during the third quarter and have received a tremendously favorable response from our clients , agents and carrier partners around the potential for this powerful and highly differentiated tool to drive growth and enhance the client experience . Leveraging agent - informed artificial intelligence across nearly 30 million of our prior quotes , individuals can run highly accurate home , auto , flood , condo and renter's quotes online from multiple carriers in less than 60 seconds by entering as little as 3 data points . This is an incredibly effortless client experience as evidenced by an average 96 net promoter score on business generated through the Digital Agent Platform thus far . We are continuing to accelerate our work on deeper carrier technology integrations and expect to unveil a quote - to - issue shopping experience with multiple carriers during 2022 , all while maintaining in the background the critical benefits that knowledgeable agents provide to clients . The significant investments we are making in our people and technology platform are clearly expanding our already powerful and substantial competitive moat in the marketplace . " Third Quarter 2021 Results For the third quarter of 2021 , revenues were $ 41.7 million , an increase of 30 % compared to the corresponding period in 2020. Core Revenues , a non - GAAP measure which excludes contingent commissions , initial franchise fees , interest income , and other income , were $ 37.2 million , a 41 % increase from $ 26.4 million in the prior year period . Core Revenues are the most reliable revenue stream for the Company , consisting of New Business Commissions , Agency Fees , New Business Royalty Fees , Renewal Commissions , and Renewal Royalty Fees . Core Revenue growth was driven by growth in the number of corporate agents and operating franchises ( which were driven by investments in our recruiting team in 2019 and prior ) , productivity improvements in the Franchise Channel , and strong client retention of 89 % . The Company grew total written premiums , which we consider to be the leading indicator of future revenue growth , by 44 % in the third quarter . Total operating expenses for the third quarter of 2021 were $ 38.1 million , up 52 % from $ 25.0 million in the prior - year period . The increase from the prior period was due to larger employee compensation and benefits expenses related to ongoing investments in our corporate agents , agent support team , service agents , and information systems developers . Also , we continued to expand our real estate footprint with additional office openings , plus additional investments in our technology roadmap , including the launch of our Digital Agent Platform and enhancements to our client - facing portal , which grew the Company's general and administrative expenses for the quarter . Net income for the third quarter of 2021 was $ 5.4 million . We expect to continue to experience seasonality in our earnings throughout each year due to insurance sales patterns and recognition of contingent commissions , with the bulk of contingents realized in the fourth quarter . Net income attributable to Goosehead Insurance , Inc. for the third quarter of 2021 was $ 4.0 million , or $ 0.21 per basic share and $ 0.19 per diluted share . Total Adjusted EBITDA was $ 6.6 million for the third quarter of 2021. Adjusted EPS for the third quarter of 2021 , which excludes equity - based compensation , was $ 0.26 per share .