Earnings release
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Exhibit 99.1 ibex . IBEX Limited Announces First Quarter of Fiscal Year 2022 Financial Results Key Highlights • Revenue was flat year over year at $ 108.6 million • Net income increased $ 6.4 million year over year • • 34 % growth from new clients won since FY16 , now up to 62 % of quarterly revenues Continued strength in our new logo engine with 9 key wins , driving double digit revenue growth in the second half of fiscal year 2022 • • Continued 100 % retention of our top 20 clients Strong balance sheet with $ 54.0 million cash and cash equivalents Reaffirmed guidance for our fiscal year 2022 revenue and adjusted EBITDA WASHINGTON , DC― November 22 , 2021 - IBEX Limited ( " ibex " ) , a leading global provider in business process outsourcing and end - to - end customer engagement technology solutions , today announced financial results for its first fiscal quarter ended September 30 , 2021 . " We are continuing to make strong progress on our strategic growth initiatives , with a focus on our omni - channel customer offering , and new , technology - led clients , " said Bob Dechant , CEO of ibex . " We remain on a trajectory to meet our financial goals for fiscal 2022 while continuing to invest in our business and in our customers ' success . " Dechant continued , " While our top line growth paused for the first time in 16 quarters , driven by one - time events last year within our legacy top 3 client group , our growth engine , comprised of new clients won since FY16 who are adopting our omni - channel and WaveX capabilities , now make up 62 % of our business , up from 46 % compared to the year ago quarter , and continue to grow at an explosive rate . As of this quarter , our largest client is now one of the most valued companies on the planet , continues to grow at double digit rates with ibex , and is truly a partner with partial ownership in our business . As a result , and as we indicated last quarter , we expect our growth to resume and accelerate in Q2 and beyond . Our growth in spending this quarter outpaced our revenue growth as we onboard new clients that will come online during the remainder of the fiscal year . We are also investing in key long - term growth initiatives , which we expect will drive significant long - term value creation . Accordingly , we expect adjusted EBITDA margin to improve in Q2 and beyond as this business and our new geographies begin to ramp . " First Quarter of Fiscal Year 2022 Financial Highlights Revenue Revenue was flat at $ 108.6 million , compared to $ 108.8 million in the prior year quarter .