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JPMorgan Chase & Co. 383 Madison Avenue , New York , NY 10179-0001 NYSE symbol : JPM www.jpmorganchase.com JPMORGAN CHASE & CO . JPMORGAN CHASE REPORTS FIRST - QUARTER 2021 NET INCOME OF $ 14.3 BILLION ( $ 4.50 PER SHARE ) FIRST - QUARTER 2021 RESULTS¹ Firmwide Metrics CCB ROE 54 % CIB ROE 27 % CB ROE 19 % AWM ROE 35 % ROE 23 % ROTCE² 29 % CET1 Capital Ratios³ Std . 13.1 % ; Adv . 13.7 % Reported revenue of $ 32.3 billion ; managed revenue of $ 33.1 billion² Credit costs net benefit of $ 4.2 billion included $ 5.2 billion of net reserve releases and $ 1.1 billion of net charge - offs Average loans up 1 % ; average deposits up 36 % $ 1.5 trillion of liquidity sources , including HQLA and unencumbered marketable securities ' Average deposits up 32 % ; client investment assets up 44 % ■ Average loans down 7 % ; debit and credit card sales volume up 9 % Active mobile customers up 9 % Global Investment Banking wallet share of 9.0 % in 1Q21 Total Markets revenue of $ 9.1 billion , up 25 % , with Fixed Income Markets up 15 % and Equity Markets up 47 % ■ Gross Investment Banking revenue of $ 1.1 billion , up 65 % Average loans down 2 % ; average deposits up 54 % Assets under management ( AUM ) of $ 2.8 trillion , up 28 % Average loans up 18 % ; average deposits up 43 % Net payout LTM4,5 37 % Jamie Dimon , Chairman and CEO , commented on the financial results : " JPMorgan Chase earned $ 14.3 billion in net income reflecting strong underlying performance across our businesses , partially driven by a rapidly improving economy . These results include a benefit from credit reserve releases of $ 5.2 billion that we do not consider core or recurring profits . We believe our credit reserves of $ 26 billion are appropriate and prudent , all things considered . " Dimon continued : " In Consumer & Community Banking , consumer spending in our businesses has returned to pre - pandemic levels , up 14 % versus the first quarter of 2019. We are also seeing good momentum in T & E with spend up more than 50 % in March versus February . Home Lending originations were very strong , up 40 % , with almost 75 % of consumer mortgage applications completed digitally , but we expect this to slow with the recent rise in interest rates . Loan demand remained challenged as Card outstandings remain lower despite spend recovering to pre - COVID levels . Deposits were up 32 % and investments were up 44 % . In the Corporate & Investment Bank , we maintained our wallet share , Global IB fees were up 57 % and Commercial Banking generated IB revenue over $ 1 billion . Corporate clients continued to access capital markets for liquidity and repay revolvers . In Asset & Wealth Management , continued strong investment performance , growth in new products and advisor hiring led to net inflows of $ 48 billion into long - term products . Also , AWM has seen strong and steady loan demand primarily to support business growth and mortgages . " Dimon added : " We continue to make significant investments in products , people , and technology , all while maintaining credit discipline and a fortress balance sheet . We are fully engaged in trying to help solve some of the world's biggest issues , and we announced a commitment to finance and facilitate $ 200 billion in 2020 to drive action on climate change and advance sustainable development . We remain committed to using our resources to drive inclusive solutions to support our employees , customers , clients and the communities we serve through these trying times . In the quarter , we extended credit and raised capital of $ 804 billion , as well as funded approximately $ 10 billion under the SBA's Paycheck Protection Program , for consumers and clients of all sizes around the world . " Dimon concluded : " With all of the stimulus spending , potential infrastructure spending , continued Quantitative Easing , strong consumer and business balance sheets and euphoria around the potential end of the pandemic , we believe that the economy has the potential to have extremely robust , multi - year growth . This growth can benefit all Americans , particularly those who suffered the most during this pandemic . If all of the government programs are spent wisely and efficiently , focusing on actual outcomes , the benefits will be more widely shared , economic growth will be more sustainable and future problems , like inflation and too much debt , will be reduced . ' SIGNIFICANT ITEMS ■ 1Q21 results included : $ 5.2 billion of credit reserve releases Firmwide ( $ 1.28 increase in earnings per share ( EPS ) ) ■ $ 550 million contribution to the JPMorgan Chase Foundation ( $ 0.09 decrease in EPS ) ■ Excluding significant items² : 1Q21 net income of $ 10.6 billion , or $ 3.31 per share and ROTCE of 21 % CAPITAL DISTRIBUTED ■ Common dividend of $ 2.8 billion , or $ 0.90 per share ■ $ 4.3 billion of common stock net repurchases in 1Q215,9 FORTRESS PRINCIPLES ■ Book value per share of $ 82.31 , up 8 % ; tangible book value per share² of $ 66.56 , up 10 % ■ Basel III common equity Tier 1 capital of $ 206 billion and Standardized ratio³ of 13.1 % ; Advanced ratio of 13.7 % ■ Firm supplementary leverage ratio ( SLR ) of 6.7 % , and without the temporary exclusions of U.S. Treasuries and Federal Reserve Bank deposits 5.5 % .³ Investor Contact : Reggie Chambers ( 212 ) 270-2479 Note : Totals may not sum due to rounding OPERATING LEVERAGE ■ 1Q21 reported expense of $ 18.7 billion ; reported overhead ratio of 58 % ; managed overhead ratio² of 57 % SUPPORTED CONSUMERS , BUSINESSES & COMMUNITIES ■ $ 804 billion of credit and capital¹º raised in 1Q21 $ 69 billion of credit for consumers - $ 4 billion of credit for U.S. small businesses - $ 300 billion of credit for corporations $ 417 billion of capital raised for corporate clients and non - U.S . government entities - $ 14 billion of credit and capital raised for nonprofit and U.S. government entities , including states , municipalities , hospitals and universities ■ $ 10 billion of loans under the Small Business Administration's Paycheck Protection Program in 1Q21 ' Percentage comparisons noted in the bullet points are for the first quarter of 2021 versus the prior - year first quarter , unless otherwise specified For notes on non - GAAP financial measures , including managed basis reporting , see page 6 . For additional notes see page 7 . Media Contact : Joseph Evangelisti ( 212 ) 270-7438