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LOWE'S Q4 2020 RESULTS FINANCIAL HIGHLIGHTS $ 20.3B IN SALES + 26.7 % + 28.6 % U.S. COMP SALES 31.78 % GROSS MARGIN +70 basis points 7.50 % OPERATING MARGIN +152 basis points $ 1.32 DILUTED EPS + 100 % WE RETURNED - $ 3.9 BILLION TO OUR SHAREHOLDERS THROUGH DIVIDENDS AND SHARE REPURCHASES 31.80 % ADJ . GROSS MARGIN¹ -9 basis points 7.56 % ADJ . OPERATING MARGIN¹ +41 basis points $ 1.33 ADJ . DILUTED EPS + 41 % ¹Adjusted Gross Margin , Adjusted Operating Margin , and Adjusted Diluted EPS are non - GAAP financial measures . Refer to Lowes.com/investor for a reconciliation of non - GAAP measures . 2Beginning on 2/1/2020 , the Company changed the basis in which it presents the comparable sales metric . Q4 2019 comp sales have not been adjusted . " All comparisons are to Q4 2019 " U.S. COMPARABLE SALES SUMMARY TRANSACTIONS / TICKET COMP TRANSACTIONS 13.9 % COMP AVERAGE TICKET 14.2 % > $ 500 $ 50-500 < $ 50 COMP SALES BY TICKET SIZE + 15.2 % LOWES.COM 2019² SALES GROWTH + 121 % U.S. MONTHLY COMP PERFORMANCE 2020 + 29.8 % + 29.6 % + 23.8 % -0.7 % NOVEMBER + 28.0 % Strong execution enabled us to meet broad - based demand driven by the continued consumer focus on the home , with growth over 16 % in all merchandising departments , over 19 % across all U.S. regions and 121 % on Lowes.com . I would like to thank our front - line associates for their continued dedication to serving our customers and communities and supporting safety in our stores . I am pleased with our progress in 2020 , as we generated nearly $ 90 billion in sales , with annual sales growth of over $ 17 billion , while also enhancing our operating efficiency . Looking ahead to 2021 , we expect to grow market share and drive further operating margin expansion . " -Marvin R. Ellison , Lowe's President & CEO + 6.2 % DECEMBER Positive Comps Exceeding + 19 % in All 15 U.S. Regions MERCHANDISING DEPARTMENT PERFORMANCE Positive Comps Exceeded 16 % in all Merchandising Departments ? 7 £ + 0 PAINT ELECTRICAL DÉCOR + 35.7 % t LUMBER + 2.1 % JANUARY SEASONAL & OUTDOOR LIVING LAWN & GARDEN BUILDING MATERIALS Invested an Incremental $ 100 Million in Financial Assistance for Associates and Committed Millions To Support Communities in Response To COVID - 19 Our highest priority continues to be protecting the health and safety of our associates and customers through a safe store environment and shopping experience Maintaining Enhanced Store Safety Measures Financial Support for Associates • All frontline hourly associates required to wear masks • Nationwide standard for all customers to wear masks • Providing free masks for customers who need them For more information visit : corporate.lowes.com/covid-19-response • Provided bonuses in January totaling - $ 80 million for frontline hourly associates Total COVID - Related Support • Invested nearly $ 1.3 billion for associates , store safety and community pandemic relief throughout fiscal 2020