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1 LivePerson Announces Third Quarter 2021 Financial Results Generates revenue of $ 118.3 million and growth of 25 % year - over - year in the third quarter -- -- Raises midpoint of 2021 revenue guidance -- - Closes two major strategic acquisitions , VoiceBase and Tenfold , accelerating voice product roadmap -- -- Signs seven 7 - figure deals , as well as the largest 8 - figure contract in LivePerson's history -- NEW YORK , November 2 , 2021 LivePerson , Inc. ( NASDAQ : LPSN ) ( " LivePerson " or the " Company " ) , a global leader in conversational AI , today announced financial results for the third quarter ended September 30 , 2021 . -- Third Quarter Highlights Total revenue was $ 118.3 million for the third quarter of 2021 , an increase of 25 % as compared to the same period last year . Within total revenue , business operations revenue for the third quarter of 2021 increased 26 % year over year to $ 109.2 million , and revenue from consumer operations increased 16 % year over year to $ 9.1 million . LivePerson signed seven seven - figure deals and 102 deals in total in the third quarter , comprising 37 new and 65 existing customer contracts . Trailing - twelve - months average revenue per enterprise and mid - market customer increased 34 % in the third quarter to another record high of $ 570,000 , up from approximately $ 425,000 in the comparable prior - year period . " We delivered a strong third quarter with revenue growing at 25 % or greater for the sixth quarter in a row and volume on our Conversational Cloud hitting another record high . Simultaneously , we added more leadership talent across the Company , built out capacity in critical functions , and evolved our strategy for Conversational AI and Voice , " said founder and CEO Robert LoCascio . " Brands are looking for a strategic partner to help them with end to - end digital transformation that puts customers in control of their own experiences . Through the combination of LivePerson , VoiceBase , and Tenfold's technologies and expertise , we are eager to bring this unified , deeply integrated Voice and Conversational AI system to life for brands . " " We expect the acquisitions of VoiceBase and Tenfold to create glide paths to new logo acquisition and expansion within the base . By seamlessly integrating voice , messaging , and a broad spectrum of backend systems , these acquisitions also extend our AI platform's ability to deliver personalization at scale . When coupled with our go - to market investments , we're well positioned to meet our 2022 targets and enter a new phase of AI - led growth . " added CFO John Collins . Customer Expansion During the third quarter , the Company signed contracts with the following new customers : One of the largest sporting goods retailers in the world