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Lufax Holding InvestorRoom Lufax Reports First Quarter 2021 Unaudited Financial Results SHANGHAI -- ( BUSINESS WIRE ) -- Lufax Holding Ltd ( " Lufax " or the " Company " ) ( NYSE : LU ) , a leading technology- empowered personal financial services platform in China , today announced its unaudited financial results for the first quarter ended March 31 , 2021 . First Quarter 2021 Financial Highlights • Total income increased by 16.9 % to RMB 15,251 million ( US $ 2,328 million ) in the first quarter of 2021 from RMB 13,046 million in the same period of 2020 . • Net profit increased by 18.7 % to RMB 4,969 million ( US $ 758 million ) in first quarter of 2021 from RMB 4,185 million in the same period of 2020 . ( In millions except percentages , unaudited ) Three Months Ended March 31 , 2020 2021 ΥΟΥ RMB Total income 13,046 RMB 15,251 Total expenses ( 7,284 ) ( 8,530 ) USD 2,328 ( 1,302 ) 17.1 % 16.9 % Total expenses excluding credit impairment losses , financial costs and other losses ( 6,407 ) ( 7,055 ) ( 1,077 ) 10.1 % Credit impairment losses Financial costs and other losses , net Net profit Net margin ( 502 ) ( 1,053 ) ( 161 ( 375 ) ( 422 ) ( 64 ) 4,185 4,969 758 32.1 % 32.6 % 32.6 ) 109.8 % 12.5 % 18.7 % % 1.6 % First Quarter 2021 Operational Highlights Retail credit facilitation business : • Outstanding balance of loans facilitated increased by 15.1 % to RMB 582.6 billion ( US $ 88.9 billion ) as of March 31 , 2021 , from RMB 506.3 billion as of March 31 , 2020 . • Cumulative number of borrowers increased by 17.1 % to approximately 15.1 million as of March 31 , 2021 , from approximately 12.9 million as of March 31 , 2020 . • During the first quarter of 2021 , excluding the consumer finance subsidiary , 75.7 % of new loans facilitated were disbursed to small business owners , up from 65.9 % in the same period of 2020 . • As of March 31 , 2021 , excluding the consumer finance subsidiary , outstanding balance of loans facilitated with guarantees from third - party insurance partners accounted for 86.8 % of the total outstanding balance of loans facilitated , a decrease from 95.1 % as of March 31 , 2020 . . During the first quarter of 2021 , excluding the consumer finance subsidiary , the Company bore risk on 12.5 % of its new loans facilitated , up from 1.3 % in the same period of 2020 . • For the first quarter , the Company's retail credit facilitation revenue take rate¹ based on loan balance rebounded from 9.1 % for the fourth quarter of 2020 to 10.0 % , as compared to 10.3 % for the first quarter of 2020 . • Despite the planned reduction in APRs starting from September 2020 , the Company has maintained its solid business growth . New loans facilitated increased by 17.3 % to RMB 172.4 billion ( US $ 26.3 billion ) in the first quarter of 2021 from RMB 147.0 billion in the same period of 2020. High quality borrowers² contributed 65.9 % of the new general unsecured loans facilitated in the first quarter of 2021 as compared to 58.7 % in the same period of 2020 . • C - M3 flow rates³ for the total loans the Company had facilitated were 0.4 % in the first quarter of 2021 , as compared to peak of 1.0 % in February 2020 during the COVID - 19 pandemic in China . Flow rates for the general unsecured loans the Company had facilitated were 0.5 % in the first quarter of 2021 , as compared to peak of 1.0 % in February 2020 during the COVID - 19 pandemic in China . Flow rates for the secured loans the Company had facilitated were 0.1 % in the first quarter of 2021 , as compared to peak of 0.7 % in February 2020 during the COVID - 19 pandemic in China . • Days past due ( " DPD " ) 30+ delinquency rate for the total loans the Company had facilitated stabilized at 2.0 % as of March 31 , 2021 , identical to the rate as of December 31 , 2020. DPD 30+ delinquency rate for general unsecured loans stabilized at 2.3 % as of March 31 , 2021 , identical to the rate as of December 31 ,