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August 12 , 2021 LIVEVOX LiveVox Announces Second Quarter 2021 Financial Results Second quarter total revenue of $ 28.9 million , up 28.5 % year - over - year Second quarter contract revenue of $ 22.4 million , up 34.4 % year - over - year SAN FRANCISCO -- ( BUSINESS WIRE ) -- LiveVox Holdings , Inc. ( " LiveVox " or the " Company " ) ( NASDAQ : LVOX ) , a leading global enterprise cloud communications company , today announced financial results for the second quarter ended June 30 , 2021 . " We are very pleased by our record revenue results in the quarter , particularly our bookings and contract revenue strength , which lay the foundation for strong future revenue performance , " said Louis Summe , CEO and Co - Founder of LiveVox . " We are also optimistic about the rapid acceleration of our channel partner opportunity pipeline and sales and believe this will be an important piece of our business going forward . We have expanded our internal sales and marketing investment by more than 35 % over the same period last year and as we continue to invest heavily in our industry leading platform , we have great confidence in our business and long - term prospects . " Second Quarter 2021 Financial Highlights • Revenue ¹ : Total revenue for the second quarter of 2021 was $ 28.9 million , up 28.5 % compared to $ 22.5 million in the second quarter of 2020 . • Contract Revenue : Contract revenue was $ 22.4 million , up 34.4 % compared to $ 16.6 million for the second quarter of 2020 . • Adjusted Gross Margin : Adjusted gross margin was 61.7 % after adjusting for stock based compensation , depreciation and amortization and long - term incentive compensation triggered by the closing of the merger with Crescent Acquisition Corp. during the quarter , compared to 61.6 % in the second quarter of 2020 . • Adjusted EBITDA : Adjusted EBITDA loss was $ ( 2.6 ) million for the second quarter of 2021 , compared to a loss of $ ( 0.3 ) million for the second quarter of 2020 . Additional information regarding the non - GAAP financial measures discussed in this release , including an explanation of these measures and how each is calculated , is included below under the heading " Non - GAAP Financial Measures . " A reconciliation of GAAP to non - GAAP financial measures has also been provided in the financial tables included below . Management uses non - GAAP financial measures to evaluate operating performance . We believe non - GAAP financial measures provide useful information to investors and others to understand and evaluate our operating results in the same manner as our management and board of directors and allows for better comparison of financial results among our competitors .