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Q2 2026 Earnings Presentation ( NASDAQ : NICE ) Create a NiCE world
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Forward Looking Statements Disclaimer This presentation contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as “believe”, “expect”, “seek”, “may”, “will”, “intend”, “should”, “project”, “anticipate”, “plan ”, and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company’s management regarding the future of the Company’s business, performance, future plans and strategies, projections, anticipated events and trends, the economic environment, and other future conditions. Examples of forward-looking statements include guidance regarding the Company’s revenue and earnings and the growth of our cloud, analytics and artificial intelligence business. Forward looking statements are inherently subject to significant uncertainties, contingencies, and risks, including, economic, competitive and other factors, which are difficult to predict and many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company’s growth strategy, success and growth of the Company’s cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapid changes in technology and market requirements, the implementation of AI capabilities in certain products and services; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications, loss of market share, cyber security attacks or other security incidents, privacy concerns and legislation impacting the Company’s business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy, our ability to recruit and retain qualified personnel, the effect of newly enacted or modified laws, regulation or standards on the Company and our products, and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this press release speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law. Explanation of Non-GAAP measures Non-GAAP financial measures are included in this presentation. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition and divestiture related expenses, gains on intercompany foreign currency transactions, amortization of deferred financing costs, amortization of discount on debt, the tax effect of the Non-GAAP adjustments, and the tax rate impact resulting from the non-U.S. intercompany transaction. The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table in the earnings press release and in the appendix in this presentation. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort. Disclaimer 2
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3 >85% Fortune 100 Customers >150 Countries Cloud Revenue* $2.4B $672M Cash from Operations* $3.1B Total Revenue* >3,500 R&D Professionals>9,600 Employees Customers 25K Recurring Revenue* $2.8B *Financial figures for the last 12 months ended June 30, 2026. THE Cloud Leader Powering AI in Three Large Specialized Markets
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technology works for you In a NiCE world FINANCIAL OVERVIEW Quarterly Results
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5 Q2-26 Performance vs. Guidance Guidance Range Actual Total Revenue $761M - $771M $782M Non-GAAP EPS $2.60 - $2.70 $2.70
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6 Q2-26 Financial Highlights Q2 2026 Results* Quarterly Results Change Y/Y Total Revenue $782M 7.6% Cloud Revenue $609M 12.6% Non-GAAP Operating Income $198M (9.9%) Non-GAAP Operating Margin 25.3% (500 bps) Non-GAAP EPS $2.70 (10.3%) * Q2 2026 results include the financial performance of Cognigy. Q2 2026 cloud revenue includes ~250 bps contribution from Cognigy.
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LTM Q2/2026 Cloud NRR 7 Q2 2026 Cloud Growth Fueled by AI Adoption and Customer Expansion AI & Self-Service ARR AI & Self-Service ARR YoY Growth AI & Self-Service as % of Total Cloud Revenue $362M 52% 15% 106%
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$551M $556M $578M $597M $592M $597M $613M $658M $636M $645M $108M $109M $111M $125M $108M $130M $119M $128M $133M $137M$659M $664M $690M $722M $700M $727M $732M $786M $769M $782M Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Customer Engagement Financial Crime and Compliance 8 Revenue Breakdown by Business Segment Quarterly Revenue Annual Revenue $1,974M $2,282M $2,460M $403M $453M $485M $2,378M $2,735M $2,945M 2023 2024 2025 Customer Engagement Total Revenue
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$468M $482M $500M $534M $526M $541M $563M $608M $603M $609M $149M $148M $150M $150M $140M $140M $139M $141M $124M $125M $42M $35M $40M $38M $34M $45M $30M $38M $41M $49M $659M $664M $690M $722M $700M $727M $732M $786M $769M $782M Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Cloud Services Product Revenue Breakdown by Business Model Quarterly Revenue Annual Revenue $1,582M $1,984M $2,238M $641M $596M $560M $154M $155M $147M $2,378M $2,735M $2,945M 2023 2024 2025 Cloud Services Product Note: Figures may not sum due to rounding. See Company's financial statements for unrounded figures. 9
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67% 73% 76% 20% 16% 14% 87% 89% 90% 2023 2024 2025 Cloud Revenue Non-Cloud Recurring Revenue 10 Recurring Revenue as a Percent of Total Revenue 71% 73% 72% 74% 75% 74% 77% 77% 79% 78% 17% 16% 17% 15% 15% 15% 14% 13% 11% 11% 88% 89% 89% 89% 90% 89% 91% 90% 90% 89% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Cloud Revenue Non-Cloud Recurring Revenue Quarterly Annual
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11 Revenue Breakdown by Geographic Region – Q2 2026 EMEA $100M, +30% YoY (+28% in CC) 13% APAC $42M, +8% YoY (+5% in CC) 5% 82% AMERICAS $640M, +5% YoY
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69.8% 70.2% 69.7% 70.6% 69.4% 68.7% 69.9% 69.4% 68.5% 69.0% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Gross Margins (Non-GAAP) Cloud GM 70.6% 70.2% 71.9% 70.6% 68.8% 67.2% 67.7% 64.1% 62.1% 58.4% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Services GM 85.0% 79.4% 84.8% 86.2% 81.2% 83.8% 80.1% 86.4% 85.2% 86.6% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Product GM 70.5% 70.1% 69.4% 2023 2024 2025 72.4% 70.8% 66.9% 2023 2024 2025 84.0% 84.0% 83.1% 2023 2024 2025
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14.6% 14.5% 14.2% 22.5% 20.6% 19.8% 7.5% 7.3% 7.3% 44.6% 42.3% 41.3% 2023 2024 2025 R&D* S&M G&A 13 Non-GAAP Operating Expenses as a Percent of Total Revenue 14.5% 14.2% 14.7% 14.6% 14.5% 14.4% 14.4% 13.7% 15.0% 14.9% 20.6% 21.0% 19.2% 21.5% 20.2% 20.6% 19.3% 19.1% 21.6% 22.8% 8.0% 7.4% 7.6% 6.2% 7.1% 6.6% 7.3% 8.1% 8.6% 8.2% 40.6% 42.6% 41.5% 42.2% 41.8% 41.6% 41.0% 40.9% 45.1% 45.9% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 R&D* S&M G&A * R&D including capitalization Quarterly Annual
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$220M $223M $242M $249M $235M $243M $254M $268M $224M $223M 33.3% 33.5% 35.1% 34.5% 33.6% 33.4% 34.7% 34.1% 29.1% 28.5% $0 $50 $100 $150 $200 $250 $300 0% 10% 20% 30% 40% 50% 60% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Non-GAAP EBITDA Non-GAAP EBITDA Margin $200M $202M $221M $227M $214M $220M $231M $244M $200M $198M 30.3% 30.4% 32.0% 31.5% 30.5% 30.2% 31.5% 31.0% 26.0% 25.3% $0 $20 $40 $60 $80 $100 $120 $140 $160 $180 $200 $220 $240 $260 0% 10% 20% 30% 40% 50% 60% Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Operating Income Operating Margin 14 Operating Profitability Non-GAAP Operating Margin $775M $933M $1,000M 32.6% 34.1% 33.9% $0$20$40$60$80$100$120$140$160$180$200$220$240$260$280$300$320$340$360$380$400$420$440$460$480$500$520$540$560$580$600$620$640$660$680$700$720$740$760$780$800$820$840$860$880$900$920$940$960$980$1,000$1,020$1,040$1,060 0% 10% 20% 30% 40% 50% 60% 2023 2024 2025 Non-GAAP EBITDA Non-GAAP EBITDA Margin $704M $850M $908M 29.6% 31.1% 30.8% $0$20$40$60$80$100$120$140$160$180$200$220$240$260$280$300$320$340$360$380$400$420$440$460$480$500$520$540$560$580$600$620$640$660$680$700$720$740$760$780$800$820$840$860$880$900$920$940$960 0% 10% 20% 30% 40% 50% 60% 2023 2024 2025 Operating Income Operating Margin Non-GAAP EBITDA
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$172M $174M $187M $196M $185M $190M $201M $203M $160M $160M Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Non-GAAP Net Income and EPS Non-GAAP Net Income $2.58 $2.64 $2.88 $3.02 $2.87 $3.01 $3.18 $3.24 $2.64 $2.70 Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Non-GAAP EPS $583M $728M $779M 2023 2024 2025 $8.79 $11.12 $12.30 2023 2024 2025 15
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Healthy Cash From Operations and Free Cash Flow 16 * Cash Conversion Rate = (Free Cash Flow / Non-GAAP Net Income) Annual Free Cash Flow and Margin $M LTM Q2/2026 LTM Q2/2025 Operating Cash Flow 672.1 754.9 Capital expenditure of property and equipment (27.9) (26.2) Capitalization of software development (82.7) (68.5) Free cash flow 561.5 660.1 8 22Free cash flow margin 18.3% 23.3% Cash conversion rate * 0.8 0.9 $477M $733M $623M 20% 27% 21% 0% 5% 10% 15% 20% 25% $0 $100 $200 $300 $400 $500 $600 $700 $800 $900 $1,000 2023 2024 2025 LTM FCF % LTM FCF margin
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Executing on Share Repurchase Plan 17 $42M $146M $86M $95M $252M $31M $41M $165M $253M $58M Q1-24 Q2-24 Q3-24 Q4-24 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Q2-26 Quarterly Annual $288M $369M $489M 2023 2024 2025
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Outlook* (Non-GAAP) 18 *The outlook is provided as of August 5, 2026. There is no guarantee that the Company will change or update these figures in this presentation should a need arise in the future to update the outlook. This is in addition to the forward-looking statements disclaimer at the beginning of the presentation. 18 Q3 2026 FY 2026 Revenue ($M) $780 – $790 $3,170 – $3,190 EPS $2.73 – $2.83 $11.06 – $11.26
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19 Appendix
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GAAP and Non-GAAP Income Statement USD in thousands (except EPS) 20 Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 GAAP revenues $ 782,293 $ 726,712 $ 1,550,910 $ 1,426,904 Non-GAAP revenues $ 782,293 $ 726,712 $ 1,550,910 $ 1,426,904 GAAP cost of revenue $ 281,284 $ 241,601 $ 555,102 $ 473,681 Amortization of acquired intangible assets on cost of cloud (26,468) (13,202) (53,410) (28,605) Cost of cloud revenue adjustment (1) (4,618) (3,293) (7,009) (6,471) Cost of services revenue adjustment (1) (3,249) (2,241) (4,569) (4,696) Cost of product revenue adjustment (1) (7) (21) (16) (43) Non-GAAP cost of revenue $ 246,942 $ 222,844 $ 490,098 $ 433,866 GAAP gross profit $ 501,009 $ 485,111 $ 995,808 $ 953,223 Gross profit adjustments 34,342 18,757 65,004 39,815 Non-GAAP gross profit $ 535,351 $ 503,868 $ 1,060,812 $ 993,038 GAAP operating expenses $ 397,009 $ 324,519 $ 765,058 $ 644,462 Research and development (1) (7,852) (3,178) (11,134) (7,871) Sales and marketing (1) (12,928) (13,258) (23,216) (28,672) General and administrative (1,2) (29,681) (16,924) (49,266) (36,482) Amortization of acquired intangible assets (9,153) (6,956) (18,308) (11,649) Non-GAAP operating expenses $ 337,395 $ 284,203 $ 663,134 $ 559,788 GAAP financial and other income, net $ (3,606) $ (14,820) $ (22,924) $ (30,670) Amortization of discount on debt - (428) - (849) Amortization of deferred financing costs (275) - (403) - Gains on intercompany foreign currency transactions - - 17,835 - Non-GAAP financial and other income, net $ (3,881) $ (15,248) $ (5,492) $ (31,519)
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GAAP and Non-GAAP Income Statement (cont.) USD in thousands (except EPS) 21 Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 GAAP taxes on income $ 24,379 $ (11,992) $ 123,633 $ 22,737 Tax adjustments re non-GAAP adjustments 16,997 56,627 (40,984) 66,720 Non-GAAP taxes on income $ 41,376 $ 44,635 $ 82,649 $ 89,457 GAAP net income $ 83,227 $ 187,404 $ 130,041 $ 316,694 Amortization of acquired intangible assets 35,621 20,158 71,718 40,254 Share-based compensation (1) 54,127 38,915 91,002 83,840 Acquisition and divestiture related expenses (2) 4,208 - 4,208 395 Amortization of discount on debt - 428 - 849 Amortization of deferred financing costs 275 - 403 - Gains on intercompany foreign currency transactions - - (17,835) - Tax adjustments re non-GAAP adjustments (16,997) (56,627) 40,984 (66,720) Non-GAAP net income $ 160,461 $ 190,278 $ 320,521 $ 375,312 GAAP diluted earnings per share $ 1.40 $ 2.96 $ 2.17 $ 4.97 Non-GAAP diluted earnings per share $ 2.70 $ 3.01 $ 5.34 $ 5.88 Shares used in computing GAAP diluted earnings per share 59,394 63,210 59,996 63,785 Shares used in computing non-GAAP diluted earnings per share 59,394 63,210 59,996 63,785
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GAAP and Non-GAAP Income Statement (cont.) USD in thousands 22 (1) Share-based compensation Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 Cost of cloud revenue $ 4,618 $ 3,293 $ 7,009 $ 6,471 Cost of services revenue 3,249 2,241 4,569 4,696 Cost of product revenue 7 21 16 43 Research and development 7,852 3,178 11,134 7,871 Sales and marketing 12,928 13,258 23,216 28,672 General and administrative 25,473 16,924 45,058 36,087 $ 54,127 $ 38,915 $ 91,002 $ 83,840 (2) Acquisition and divestiture related expenses Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 General and administrative $ 4,208 $ - $ 4,208 $ 395 $ 4,208 $ - $ 4,208 $ 395
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Non-GAAP EBITDA Reconciliation USD in thousands 23 Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 Unaudited Unaudited Unaudited Unaudited GAAP net income $ 83,227 $ 187,404 $ 130,041 $ 316,694 Non-GAAP adjustments: Depreciation and amortization 62,374 44,612 124,216 88,053 Share-based compensation 52,668 37,310 88,060 80,647 Financial and other income, net (3,606) (14,820) (22,924) (30,670) Acquisition and divestiture related expenses 4,208 - 4,208 395 Taxes on income 24,379 (11,992) 123,633 22,737 Non-GAAP EBITDA $ 223,250 $ 242,514 $ 447,234 $ 477,856
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Free Cash Flow Reconciliation USD in thousands (a) Free cash flow from continuing operations is defined as operating cash flows from continuing operations less capital expenditures of the continuing operations and less capitalization of internal use software costs. 24 Quarter ended Year to date June 30, June 30, 2026 2025 2026 2025 Unaudited Unaudited Unaudited Unaudited Net cash provided by operating activities $ 122,657 $ 61,322 $ 301,903 $ 346,393 Purchase of property and equipment (7,838) (4,579) (17,214) (8,246) Capitalization of internal use software costs (21,703) (18,137) (42,783) (34,903) Free Cash Flow (a) $ 93,116 $ 38,606 $ 241,906 $ 303,244
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Condensed Consolidated Balance Sheet USD in thousands 25 June 30, December 31, 2026 2025 Unaudited Audited ASSETS CURRENT ASSETS: Cash and cash equivalents $ 315,384 $ 379,388 Short-term investments 39,306 38,010 Trade receivables 836,588 737,954 Prepaid expenses and other current assets 277,168 223,780 Total current assets 1,468,446 1,379,132 LONG-TERM ASSETS: Property and equipment, net 197,616 189,395 Deferred tax assets 173,258 198,213 Other intangible assets, net 515,880 587,599 Operating lease right-of-use assets 81,084 78,064 Goodwill 2,438,776 2,440,532 Prepaid expenses and other long-term assets 246,378 233,095 Total long-term assets 3,652,992 3,726,898 TOTAL ASSETS $ 5,121,438 $ 5,106,030 June 30, December 31, 2026 2025 Unaudited Audited LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES: Trade payables $ 104,095 $ 100,782 Deferred revenues and advances from customers 351,756 303,911 Current maturities of operating leases 14,032 13,742 Accrued expenses and other liabilities 635,019 469,192 Total current liabilities 1,104,902 887,627 LONG-TERM LIABILITIES: Deferred revenues and advances from customers 48,547 61,392 Operating leases 74,187 75,059 Deferred tax liabilities 17,595 109,993 Other long-term liabilities 98,202 95,431 Total long-term liabilities 238,531 341,875 SHAREHOLDERS' EQUITY Nice Ltd's equity 3,778,005 3,876,528 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $ 5,121,438 $ 5,106,030