Earnings release
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servicenow Ⓡ ServiceNow Reports First Quarter 2021 Financial Results Subscription revenues of $ 1,293 million in Q1 2021 , representing 30 % year - over - year growth , 26 % adjusted for constant currency Current remaining performance obligations of $ 4.4 billion as of Q1 2021 , representing 33 % year - over - year growth , 29 % adjusted for constant currency 1,146 total customers with over $ 1 million in annual contract value SANTA CLARA , Calif . - April 28 , 2021 - ServiceNow ( NYSE : NOW ) , the leading digital workflow company making work , work better for people , today announced financial results for its first quarter ended March 31 , 2021 , with subscription revenues of $ 1,293 million in Q1 2021 , representing 30 % year - over - year growth , 26 % adjusted for constant currency . As of March 31 , 2021 , current remaining performance obligations ( “ cRPO ” ) , contract revenue that will be recognized as revenue in the next 12 months , was $ 4.4 billion , representing 33 % year - over - year growth , 29 % adjusted for constant currency . The company now has 1,146 total customers with more than $ 1 million in annual contract value , representing 23 % year - over - year growth in customers . " Our outstanding start to 2021 is rooted in our relentless focus to make the world of work , work better for people , " said Bill McDermott , ServiceNow president and CEO . " As the leading platform for digital transformation , our empathy for customers inspires our continuous innovation . Over the past 18 months , we doubled the features and functionality in our releases to solve the world's most pressing challenges . We are humbled to support turning millions of vaccines into vaccinations globally . There is no limit to the opportunities ahead as we strive to become the defining enterprise software company of the 21st century . " ServiceNow CFO Gina Mastantuono said , " On the heels of a tremendous 2020 , the team continued to execute well and delivered another strong quarter of out - performance . We are focused , disciplined , and committed to helping our customers succeed . Every C - suite leader wants to create great experiences for their employees and their customers , and ServiceNow is delivering . The Now Platform offers the speed , flexibility , and innovation companies need . We have strong momentum on our way to becoming a $ 10 billion revenue company . " During the quarter , ServiceNow delivered the Now Platform Quebec release with new levels of innovation to help businesses thrive in a new era of work . This included the launch of ServiceNow's new Creator Workflow with low - code tools that put application development into the hands of " citizen developers . " ServiceNow launched Vaccine Administration Management to help turn vaccines into vaccinations by orchestrating the vaccine management process : distributing , administering , and monitoring vaccines . The acquisition of Intellibot will enable ServiceNow to deliver an unmatched intelligent workflow automation solution tying together RPA , AI , machine learning , and process mining native to the Now Platform . ServiceNow also recently released its Global Impact Report , which includes its environmental , social , and governance initiatives for creating meaningful impact in the world . 1