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. : one medical One Medical Announces Results for Third Quarter 2021 November 3 , 2021 • Third Quarter 2021 Ending Total Membership Count of 715,000 , a 40 % Increase Year - Over - Year . Ending Consumer and Enterprise Membership Count of 683,000 and At - Risk Membership Count of 32,000 • Third Quarter 2021 Net Revenue of $ 151.3 Million , a 49 % Increase Year - Over - Year • Ending Third Quarter 2021 Cash and Short - term Marketable Securities of $ 590.0 Million • Provides Q4 2021 Guidance and Updates Full Year 2021 Guidance SAN FRANCISCO , Nov. 03 , 2021 ( GLOBE NEWSWIRE ) 1 Life Healthcare , Inc. ( One Medical ) ( Nasdaq : ONEM ) today announced financial results for the third quarter ended September 30 , 2021 . " This was an exciting Q3 for One Medical as we welcomed in our new colleagues from lora and further expanded our services in the senior population ; and , as we launched in another new market , Raleigh - Durham , North Carolina , " said Amir Dan Rubin , Chair & CEO of One Medical . " We continue to perform , innovate and grow , as our human - centered and technology - powered model continues to deliver results for a growing number of members , employers and payers , providers , and health networks . " Financial Highlights for the Third Quarter 2021 All comparisons are to the three months ended September 30 , 2020. Unless otherwise noted , our results of operations in this press release include the activity of lora Health , Inc. ( " lora " ) beginning from the close of our acquisition on September 1 , 2021 . • Total membership count as of quarter - end was 715,000 compared to 511,000 , a 40 % increase ; Consumer and Enterprise membership count of 683,000 and At - Risk membership count of 32,000 as of quarter - end . • Net Revenue was $ 151.3 million compared to $ 101.7 million , a 49 % increase . • Medical Claims Expense Ratio was 87 % . • Care Margin was $ 46.8 million , or 31 % of net revenue ; Loss from Operations was $ 72.7 million , or 48 % of net revenue . • Adjusted EBITDA was a loss of $ 6.1 million , or 4 % of net revenue ; Net Loss was $ 78.6 million , or 52 % of net revenue . Financial Outlook One Medical provides forward - looking guidance on membership count , net revenue , Care Margin , and Adjusted EBITDA . Care Margin and Adjusted EBITDA are non - GAAP measures . Guidance includes outlook for lora beginning from the close of our acquisition on September 1 , 2021 . Amounts in millions , except membership data Consumer and Enterprise Members At - Risk Members Total One Medical Revenue lora Revenue Total Revenue Care Margin Adjusted EBITDA $ $ $ A LA $ Three Months Ending December 31 , 2021 High 702,000 34,000 736,000 Low 695,000 33,000 728,000 121 $ 92 213 $ 33 $ ( 43 ) $ 128 94 222 $ $ 38 $ ( 38 ) $ Twelve Months Ending December 31 , 2021 High 702,000 34,000 736,000 Low 695,000 33,000 728,000 483 123 606 $ $ 184 $ ( 37 ) $ 490 125 615 189 ( 32 ) Management has not reconciled forward - looking non - GAAP Care Margin and Adjusted EBITDA to their most directly comparable GAAP measures of loss from operations and net loss , respectively . This is because we cannot predict with reasonable certainty and without unreasonable efforts the ultimate outcome of certain GAAP components of such reconciliations , including market - related assumptions that are not within our control , certain legal or advisory costs or others that may arise , without unreasonable effort . For these reasons , we are unable to assess the probable significance of the unavailable information , which could materially impact the amount of the future directly comparable GAAP measures . See below for additional important disclosures regarding our non - GAAP financial measures . Quarterly Conference Call Details The company will host a conference call to review the results today , Wednesday , November 3 , 2021 at 1:30 p.m. ( PT ) / 4:30 p.m. ( ET ) . A live audio webcast will be available online at https://investor.onemedical.com . The conference call can also be accessed by dialing 1-800-258-1651 for U.S.