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Aug. 9 , 2021 Dear Stockholders , The RealReal The RealReal Q2 2021 Stockholder Letter We are pleased to report another quarter of strong growth , driven by our successful return to at - home concierge appointments and our continued retail momentum . We achieved our highest numbers of both new and repeat consignors this quarter . As a supply driven marketplace , this resulted in Q2 gross merchandise volume ( GMV ) increasing 91 % Y / Y and 53 % compared to the same period in 2019. Q2 Y / Y GMV growth also accelerated Q / Q when compared to both 2020 and 2019. We achieved these strong growth rates while also driving a significant improvement in gross profit per order , a key driver on our path to profitability . Q2 gross profit per order was approximately $ 94 , a $ 9 per order or 11 % Q / Q improvement . The current trends in our business are strong , and we believe they will continue for the balance of the year and into next year . Beyond our GMV growth and improved gross profit per order , the efficiency of our operations and marketing continue to improve all key elements of our path to profitability . We are diligently focused on achieving this profitability milestone . However , potential risks presented by a resurgence of COVID make it imprudent to establish a firm timeline to reach breakeven . To be clear , the Delta variant is not currently impacting our business . Key Q2 initiatives included : " Resumption of At - Home Concierge Appointments : At - home concierge appointments are increasing as a percent of total consignments and overall units per at - home appointment are exceeding pre - COVID levels , leading to at - home representing 38 % of total units in June . Arizona Facility Transition : We successfully expedited the move to our larger authentication center in Phoenix to accommodate future growth , with the potential for improved unit economics beginning in Q4 of this year . As described in more detail below , the short term impact of the relocation was an incremental expense of $ 2.6 million in Q2 , comprised primarily of restructuring and relocation expense . Retail Expansion : We continued our expansion of neighborhood retail stores to Austin , Texas ; Dallas ; and Atlanta during Q2 . In Q2 , our retail stores generated approximately