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Second Quarter 2025 Earnings July 30, 2025
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2 Forward-Looking Statements This presentation includes “forward-looking statements” within the meaning of the “safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements are often identified by the use of words such as “believe,” “intend,” “expect,” “estimate,” “plan,” “outlook,” “project,” “anticipate,” “may,” “will,” “would” and other similar words and expressions that predict or indicate future events or trends that are not statements of historical matters. Forward-looking statements include statements related to agent count; Motto open offices; franchise sales; revenue; operating expenses; non-GAAP financial measures; housing and mortgage market conditions and forecasts; growth; productivity of REMAX agents and other competitive advantages of the Company’s brands; capital allocation (including share repurchases and dividends); reinvestment in the business; strategic initiatives; and acquisitions. Forward-looking statements should not be read as a guarantee of future performance or results and will not necessarily accurately indicate the times at which such performance or results may be achieved. Forward-looking statements are based on information available at the time those statements are made and/or management’s good faith belief as of that time with respect to future events and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. These risks and uncertainties include, without limitation, (1) changes in the real estate market or interest rates and availability of financing, (2) changes in business and economic activity in general, including enacted and proposed tariffs and other trade policies which could impact the global economy, (3) the Company’s ability to attract and retain quality franchisees, (4) the Company’s franchisees’ ability to recruit and retain real estate agents and mortgage loan originators, (5) changes in laws and regulations, (6) the Company’s ability to enhance, market, and protect its brands, including the RE/MAX and Motto Mortgage brands, (7) the Company’s ability to implement its technology initiatives, (8) risks related to the Company’s leadership transition, (9) fluctuations in foreign currency exchange rates, (10) the nature and amount of the exclusion of charges in future periods when determining Adjusted EBITDA is subject to uncertainty and may not be similar to such charges in prior periods, and (11) those risks and uncertainties described in the sections entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (“SEC”) and similar disclosures in subsequent periodic and current reports filed with the SEC, which are available on the investor relations page of the Company’s website at www.remaxholdings.com and on the SEC website at www.sec.gov. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Except as required by law, the Company does not intend, and undertakes no obligation, to update this information to reflect future events or circumstances.
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3 Q2 2025 Highlights Q2 2025 Operating Highlights Q2 2025 Financial Highlights • Total agent count increased 2.5% YoY to 147,073 agents • Agent count in the U.S. and Canada combined decreased 5.0% to 74,635 agents • Motto open offices decreased 9.1% YoY to 219 offices2 • Revenue was $72.8 million • Adjusted EBITDA1 of $26.3 million, down 6.4% • Adjusted EBITDA Margin1 of 36.1%, up 30 basis points • Adjusted Diluted EPS1 of $0.39 Comparisons represent Q2 2025 versus Q2 2024 unless otherwise noted Comparisons represent Q2 2025 versus Q2 2024 unless otherwise noted 1Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Basic and Diluted EPS are non -GAAP measures and exclude all adjustments att ributable to the non-controlling interest. See the Appendix for definitions and reconciliations of non-GAAP measures. 2Total open Motto Mortgage franchises includes only “bricks and mortar” offices with a unique physical address with rights gra nted by a full franchise agreement with Motto Franchising, LLC and excludes any “virtual” offices or BranchisesSM offices.
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6 Agent Count Change Year-over-Year Agents Outside U.S. & Canada Agents in Canada Agents in the U.S. +11.5% (+7,495 Agents) -0.9% (-227 Agents) -7.0% (-3,737 Agents) Total agent count increased 3,531 agents, or 2.5%, YoY to 147,073 agents June 30, 2025, over June 30, 2024 Record Agent Count as of June 30, 2025
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7 Revenue For Q2 2025: • RE/MAX Holdings generated revenue of $72.8 million in the first quarter of 2025, a decrease of $5.7 million, or 7.3%, compared to $78.5 million in the second quarter of 2024. Revenue excluding the Marketing Funds1 was $54.5 million in the second quarter of 2025, a decrease of $3.9 million, or 6.8%, versus the same period in 2024. The decrease in Revenue excluding the Marketing Funds was attributable to a decline in organic revenue of 5.7% and adverse foreign currency movements of 1.1%. The reduction in organic revenue2 was principally driven by a decrease in U.S. agent count, lower Broker Fee revenue, and a decline in revenue from previous acquisitions (excluding Independent Region acquisitions). • Recurring revenue streams3, which consist of continuing franchise fees and annual dues, decreased $1.8 million, or 4.7%, compared to the second quarter of 2024 and accounted for 67.3% of Revenue excluding the Marketing Funds in the second quarter of 2025 compared to 65.9% of Revenue excluding the Marketing Funds in the prior-year period. 1Revenue excluding the Marketing Funds is a non -GAAP measure of financial performance that differs from the U.S. Generally Accept ed Accounting Principles. See the Appendix for the definition and reconciliation to the most directly comparable U.S. GAAP measure. 2The Company defines organic revenue growth as revenue growth from continuing operations excluding ( i) Marketing Funds, (ii) revenue from acquisitions, and (iii) the impact of foreign -currency movements. The Company defines revenue from acquisitions as the revenue generated from the date of an acquisition to its first anniversary (excludin g Marketing Funds revenue related to acquisitions where applicable ). 3Recurring revenue is comprised of Continuing franchise fees and Annual dues. Note: Totals may not sum due to rounding. Revenue ($M) Quarter to Date Year to Date 2025 2024 Increase/(Decrease) 2025 2024 Increase/(Decrease) $ % $ % Continuing franchise fees $29.0 $30.3 ($1.3) (4.4%) $58.3 $61.4 ($3.1) (5.0%) Annual dues $7.7 $8.2 ($0.5) (5.6%) $15.5 $16.4 ($0.9) (5.5%) Broker fees $13.5 $14.5 ($1.1) (7.4%) $24.9 $25.2 ($0.4) (1.4%) Marketing Funds fees $18.3 $20.0 ($1.8) (8.8%) $37.1 $40.2 ($3.1) (7.7%) Franchise sales and other revenue $4.3 $5.4 ($1.1) (19.8%) $11.4 $13.5 ($2.1) (15.5%) Total Revenue $72.8 $78.5 ($5.7) (7.3%) $147.2 $156.7 ($9.5) (6.1%)
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8 Selling, Operating and Administrative Expenses For Q2 2025: • Selling, operating and administrative expenses were $33.9 million in the second quarter of 2025, a decrease of $1.0 million, or 2.8%, compared to the second quarter of 2024 and represented 62.2% of Revenue excluding the Marketing Funds1, compared to 59.6% in the prior-year period. • Second quarter 2025 selling, operating and administrative expenses decreased primarily due to certain lower personnel expenses, partially offset by severance expenses from a restructuring in the current year and investments in our flagship websites. Note: Totals may not sum due to rounding. 1Revenue excluding the Marketing Funds is a non -GAAP measure of financial performance that differs from the U.S. Generally Accept ed Accounting Principles. See the Appendix for the definition and reconciliation to the most directly comparable U.S. GAAP measure Selling, Operating & Administrative Expenses ($M) Quarter to Date Year to Date 2025 2024 Increase/(Decrease) 2025 2024 Increase/(Decrease) $ % $ % Personnel $21.5 $22.2 ($0.7) (3.3%) $46.5 $48.0 ($1.5) (3.1%) Professional fees $3.4 $2.8 $0.6 22.9% $6.0 $5.7 $0.3 5.0% Lease costs $1.7 $1.6 $0.1 5.1% $3.3 $3.5 ($0.2) (5.0%) Other $7.3 $8.3 ($0.9) (11.4%) $21.1 $23.3 ($2.3) (9.7%) Total $33.9 $34.9 ($1.0) (2.8%) $76.9 $80.6 ($3.6) (4.5%)
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9 $28.1 $26.3 Adjusted EBITDA1 of $26.3 Million For Q2 2025: • Adjusted EBITDA was $26.3 million for the second quarter of 2025, a decrease of $1.8 million, or 6.4%, compared to the second quarter of 2024. Second quarter 2025 Adjusted EBITDA decreased primarily due to declines in U.S. agent count, a decrease in Broker Fee revenue, lower revenue from previous acquisitions (excluding Independent Region acquisitions), lower Franchise sales revenue and an increase in property tax expense, partially offset by certain lower personnel expenses. • Adjusted EBITDA margin was 36.1% in the second quarter of 2025, compared to 35.8% in the second quarter of 2024. 1Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP numbers and exclude all adjustments attributable to the non -controlling interest. See the Appendix for definitions and reconciliations of non -GAAP measures. Adjusted EBITDA1 ($M) Adjusted EBITDA Margin1 Up 30 basis points over Q2 2024 35.8% 34.8% 32.2% 25.9% 36.1%
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10 Looking Ahead – Q3 2025 and FY 2025 Outlook Q3 2025 Outlook1 Full Year 2025 Outlook1 For the third quarter of 2025, RE/MAX Holdings expects: • Agent count to increase 1.0% to 2.0% over third quarter 2024; • Revenue in a range of $71.0 million to $76.0 million (including revenue from the Marketing Funds in a range of $17.0 million to $19.0 million); and • Adjusted EBITDA2 in a range of $23.5 million to $26.5 million. For the full year 2025, RE/MAX Holdings expects: • Agent count in a range from 0.0% to positive 1.5% over full year 2024; • Revenue in a range of $290.0 million to $296.0 million (including revenue from the Marketing Funds in a range of $72.0 million to $74.0 million); and • Adjusted EBITDA2 in a range of $90.0 million to $95.0 million. 1RE/MAX Holdings third quarter and full-year 2025 Outlook assumes no further currency movements, acquisitions or divestitures. 2Adjusted EBITDA is a non-GAAP measure and excludes all adjustments attributable to the non -controlling interest. See the Append ix for definitions and reconciliations of non -GAAP measures.
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11 RE/MAX Holdings, Inc. Most-Trusted Agents in the U.S. and Canada1,2 Highly Productive Network of More Than 145,000 Agents #1 Name in Real Estate3 (US/Canada) and Unmatched Global Footprint4 Large Network of Offices with Nearly $2.7 Billion in 2024 Annual Loan Volume First-and- Only National Mortgage Brokerage Franchise in U.S. Top Franchise as Part of Entrepreneur’s Franchise 500® list5 1Voted most trusted Real Estate Agency brand by American shoppers based on the BrandSpark® American Trust Study, years 2022-2025 and 2019. 2Voted most trusted Real Estate Agency brand by Canadian shoppers based on the BrandSpark® Canadian Trust Study, years 2021-2025, 2019 and 2017 3Source: MMR Strategy Group Study of unaided brand awareness 4REMAX has a presence in more than 110 countries and territories 5Motto Mortgage was ranked 494 in the 2025 Entrepreneur magazine Franchise 500® and was named first in Entrepreneur's category for Miscellaneous Financial Services. Both the overall and category ranking are based on an analysis of over 150 data points in the areas of costs and fees, support, size and growth, and brand strength, from franchise disclosure and related documents of 1,366 participating franchise systems across the United States and Canada. A Leading Dual-Brand Franchisor with Compelling Growth Opportunities RMAX: Recurring Revenue, High Margins & Strong Free Cash Flow
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Thank you!
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13 REMAX Aspire – New Agent Onboarding Program Designed to incentivize recruiting leveraging extensive franchisee feedback Education Agents required to complete courses designed to improve productivity Marketing Agents unlock marketing benefits after achieving certain milestones Agents leverage Max/Tech® powered by BoldTrail to enhance productivityTechnology Economics Franchisee fees related to new agents are 100% variable in the first twelve months1 An optional, enhanced onboarding program designed to build the next generation of top-producing RE/MAX agents combining education, marketing and technology offerings alongside an attractive economic model 1Economic model is generally based on agent productivity up to a maximum annual payment by the franchisee of $5K per agent, pl us a transaction fee
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14 Total Agent Count 143,542 78,599 64,943 147,073 74,635 72,438 Total RE/MAX U.S. & Canada Outside U.S. & Canada Agent Count Change Year-over-Year June 30, 2024 June 30, 2025 (+3,531 agents) +2.5% YoY (-3,964 agents) -5.0% YoY (+7,495 agents) +11.5% YoY Record Agent Count as of June 30, 2025
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15 Balance Sheet, Capital Allocation & Liquidity Balance Sheet & Leverage Capital Allocation & Liquidity • Cash balance of $94.3 million on June 30, 2025, down $2.3 million from December 31, 2024 • $439.0 million in outstanding debt1 and no revolving loans outstanding • Total Debt / TTM Adjusted EBITDA2 of 4.6:13 • Net Debt / TTM Adjusted EBITDA2 of 3.6:14,5 • The Company has a common stock repurchase program of up to $100 million. During the three months ended June 30, 2025, the Company did not repurchase any shares. As of June 30, 2025, $62.5 million remained available under the share repurchase program. • The Company's Total Liquidity Ratio (“TLR”) was 3.58:15,6 as of June 30, 2025. 1Net of unamortized debt discount and debt issuance costs 2Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP numbers and exclude all adjustments attributable to the non -controlling interest. See the Appendix for definitions and reconciliations of non -GAAP measures. 3Based on twelve months ended June 30, 2025, Adjusted EBITDA of $96.2 and total debt of $439.0, net of unamortized debt discou nt and debt issuance costs 4Based on twelve months ended June 30, 2025, Adjusted EBITDA of $96.2 and net debt of $344.7, net of unamortized debt discount , debt issuance costs and unrestricted cash balance on June 30, 2025 5The $5.5 million litigation settlement is not excluded from consolidated EBITDA when calculating the Total Leverage Ratio (“T LR”) pursuant to the RE/MAX, LLC Senior Secured Credit Facility, based on the applicable definitions of consolidated EBITDA and indebtedness as defined therein. 6The Company’s TLR is calculated pursuant to the RE/MAX, LLC Senior Secured Credit Facility for the trailing twelve -month period ending June 30, 2025, based on the applicable definitions of Consolidated EBITDA and indebtedness as defined therein
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16 Industry Forecasts Monthly Existing Home Sales1 (Thousands) Annual Existing Home Sales2,3 (Millions) Home Price Appreciation2,3 (YoY) Housing Starts - Single Family2,4 (Thousands) 1Source: NAR (National Association of Realtors) – Existing Home Sales, numbers presented are not seasonally adjusted; June 2018 through June 2025 2Source: Fannie Mae – Economic and Strategic Research – Housing Forecast, June 2025 2Source: Mortgage Bankers Association – MBA Mortgage Finance Forecast, July 2025 4Source: NAHB (National Association of Home Builders) – Housing and Interest Rate Forecast, July 2025 5.3% 4.1% 2.0% 4.5% 1.3% 0.3% 2024 2025e 2026e Fannie Mae MBA 0.3% 1013 950 9611016 959 994 2024 2025e 2026e Fannie Mae NAHB 4.06 4.14 4.53 4.08 4.16 4.44 2024 2025e 2026e Fannie Mae MBA 200 300 400 500 600 700
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17 Mortgage Finance Forecasts Loan Originations1 ($’s in billions) Mortgage & Interest Rates1 $1,288 $1,357 $1,461 $491 $664 $781 $0 $200 $400 $600 $800 $1,000 $1,200 $1,400 $1,600 2024 2025e 2026e Purchase Refinance 6.6% 6.7% 6.4% 4.3% 4.3% 4.3% 2024 2025e 2026e 30-Year Fixed 10-Year Treasury 1Source: Mortgage Bankers Association – MBA Mortgage Finance Forecast, July 2025
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18 Agent Count and Revenue Excluding Marketing Funds Revenue excluding the Marketing Funds: Total revenue $ 72,750 $ 78,453 $ 147,217 $ 156,740 Less: Marketing Funds fees 18,273 20,027 37,137 40,233 Revenue excluding the Marketing Funds $ 54,477 $ 58,426 $ 110,080 $ 116,507 (1) Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures. 2025 2024 Six Months Ended June 30, 2025 2024 Three Months Ended June 30, June 30, March 31, December 31, September 30, June 30, March 31, December 31, September 30, June 30, 2025 2025 2024 2024 2024 2024 2023 2023 2023 Agent Count: U.S. Company-Owned Regions 43,363 43,543 44,911 46,283 46,780 47,302 48,401 49,576 50,011 Independent Regions 6,306 6,311 6,375 6,525 6,626 6,617 6,730 6,918 6,976 U.S. Total 49,669 49,854 51,286 52,808 53,406 53,919 55,131 56,494 56,987 Canada Company-Owned Regions 20,060 20,227 20,311 20,515 20,347 20,151 20,270 20,389 20,354 Independent Regions 4,906 4,929 4,860 4,878 4,846 4,885 4,898 4,899 4,864 Canada Total 24,966 25,156 25,171 25,393 25,193 25,036 25,168 25,288 25,218 U.S. and Canada Total 74,635 75,010 76,457 78,201 78,599 78,955 80,299 81,782 82,205 Outside U.S. and Canada Independent Regions 72,438 71,116 70,170 67,282 64,943 64,332 64,536 63,527 62,305 Outside U.S. and Canada Total 72,438 71,116 70,170 67,282 64,943 64,332 64,536 63,527 62,305 Total 147,073 146,126 146,627 145,483 143,542 143,287 144,835 145,309 144,510 Net change in agent count compared to the prior period 947 (501) 1,144 1,941 255 (1,548) (474) 799 987 As of
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19 Net income (loss) $ 6,698 $ 6,190 $ 3,462 $ 583 Depreciation and amortization 6,601 7,400 13,190 15,252 Interest expense 7,982 9,191 15,906 18,447 Interest income (841) (949) (1,749) (1,950) Provision for income taxes 163 1,473 2,033 2,977 EBITDA 20,603 23,305 32,842 35,309 Settlement and impairment charges (1) (57) — 562 — Equity-based compensation expense 2,968 3,902 9,314 9,825 Fair value adjustments to contingent consideration (2) (100) 103 16 137 Restructuring charges (3) 2,840 (9) 2,737 (41) Other adjustments (4) 12 775 82 1,839 Adjusted EBITDA (5) $ 26,266 $ 28,076 $ 45,553 $ 47,069 Adjusted EBITDA Margin (5) 36.1 % 35.8 % 30.9 % 30.0 % Footnote: (1) (2) (3) (4) (5) Other adjustments are primarily made up of employee retention-related expenses from the Company’s CEO transition in the prior year. Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures. During the second quarter of 2025, the Company restructured its support services intended to further enhance the overall customer experience. Represents the settlement of an immaterial legal matter and an impairment recognized on an office lease in Canada in the first quarter of 2025. 2025 2024 2025 2024 Fair value adjustments to contingent consideration include amounts recognized for changes in the estimated fair value of the contingent consideration liabilities. Three Months Ended June 30, Six Months Ended June 30, Adjusted EBTIDA Reconciliation to Net Income (Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC) $ in 000’s
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20 Net income (loss) $ 6,698 $ 6,190 $ 3,462 $ 583 Amortization of acquired intangible assets 4,416 4,943 8,800 10,413 Provision for income taxes 163 1,473 2,033 2,977 Add-backs: Settlement and impairment charges (1) (57) — 562 — Equity-based compensation expense 2,968 3,902 9,314 9,825 Fair value adjustments to contingent consideration (2) (100) 103 16 137 Restructuring charges (3) 2,840 (9) 2,737 (41) Other adjustments (4) 12 775 82 1,839 Adjusted pre-tax net income 16,940 17,377 27,006 25,733 Less: Provision for income taxes at 25% (5) (4,235) (4,344) (6,752) (6,433) Adjusted net income (6) $ 12,705 $ 13,033 $ 20,254 $ 19,300 Total basic pro forma shares outstanding 32,527,108 31,413,529 32,189,459 31,227,489 Total diluted pro forma shares outstanding 32,733,965 31,563,562 32,612,196 31,412,620 Adjusted net income basic earnings per share (6) $ 0.39 $ 0.41 $ 0.63 $ 0.62 Adjusted net income diluted earnings per share (6) $ 0.39 $ 0.41 $ 0.62 $ 0.61 Footnote: (1) (2) (3) (4) (5) (6) Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures. Represents the settlement of an immaterial legal matter and an impairment recognized on an office lease in Canada in the first quarter of 2025. Fair value adjustments to contingent consideration include amounts recognized for changes in the estimated fair value of the contingent consideration liabilities. During the second quarter of 2025, the Company restructured its support services intended to further enhance the overall customer experience. Other adjustments are primarily made up of employee retention-related expenses from the Company’s CEO transition in the prior year and expenses related to prior period organizational restructuring. The long-term tax rate assumes the exchange of all outstanding non-controlling interest partnership units for Class A Common Stock that (a) removes the impact of unusual, non- recurring tax matters and (b) does not estimate the residual impacts to foreign taxes of additional step-ups in tax basis from an exchange because that is dependent on stock prices at the time of such exchange and the calculation is impracticable. 2025 2024 2025 2024 Three Months Ended Six Months Ended June 30, June 30, Adjusted Net Income & Adjusted Earnings per Share (Reflects RE/MAX Holdings with 100% ownership of RMCO, LLC) $ in 000’s
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21 Cash flow from operations $ 10,213 $ 25,266 Less: Purchases of property, equipment and capitalization of software (3,307) (4,510) (Increases) decreases in restricted cash of the Marketing Funds (1) 2,889 (3,970) Adjusted free cash flow (2) 9,795 16,786 Adjusted free cash flow (2) 9,795 16,786 Less: Tax/Other non-dividend distributions to RIHI — — Adjusted free cash flow after tax/non-dividend distributions to RIHI (2) 9,795 16,786 Adjusted free cash flow after tax/non-dividend distributions to RIHI (2) 9,795 16,786 Less: Debt principal payments (2,300) (2,300) Unencumbered cash generated (2) $ 7,495 $ 14,486 Summary Cash flow from operations $ 10,213 $ 25,266 Adjusted free cash flow (2) $ 9,795 $ 16,786 Adjusted free cash flow after tax/non-dividend distributions to RIHI (2) $ 9,795 $ 16,786 Unencumbered cash generated (2) $ 7,495 $ 14,486 Adjusted EBITDA (2) $ 45,553 $ 47,069 Adjusted free cash flow as % of Adjusted EBITDA (2) 21.5% 35.7% Adjusted free cash flow less distributions to RIHI as % of Adjusted EBITDA (2) 21.5% 35.7% Unencumbered cash generated as % of Adjusted EBITDA (2) 16.5% 30.8% Footnote: (1) (2) Non-GAAP measure. See the end of this presentation for definitions of non-GAAP measures. Six Months Ended 2025 2024 This line reflects any subsequent changes in the restricted cash balance (which under GAAP reflects as either (a) an increase or decrease in cash flow from operations or (b) an incremental amount of purchases of property and equipment and capitalization of developed software) to remove the impact of changes in restricted cash in determining adjusted free cash flow. June 30, Adjusted Free Cash Flow & Unencumbered Cash Generation $ in 000’s
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22 Non-GAAP Financial Measures The SEC has adopted rules to regulate the use in filings with the SEC and in public disclosures of financial measures that are not in accordance with U.S. GAAP, such as revenue excluding the Marketing Funds, Adjusted EBITDA and the ratios related thereto, Adjusted net income (loss), Adjusted basic and diluted earnings per share (Adjusted EPS) and adjusted free cash flow. These measures are derived based on methodologies other than in accordance with U.S. GAAP. Revenue excluding the Marketing Funds is calculated directly from our consolidated financial statements as Total revenue less Marketing Funds fees. The Company defines Adjusted EBITDA as EBITDA (consolidated net income before depreciation and amortization, interest expense, interest income and the provision for income taxes, each of which is presented in the unaudited consolidated financial statements included earlier in this press release), adjusted for the impact of the following items that are either non-cash or that the Company does not consider representative of its ongoing operating performance: loss or gain on sale or disposition of assets and sublease, settlement and impairment charges, equity- based compensation expense, acquisition-related expense, gain on reduction in tax receivable agreement liability, expense or income related to changes in the estimated fair value measurement of contingent consideration, restructuring charges and other non-recurring items. Adjusted EBITDA margin represents Adjusted EBITDA as a percentage of revenue. Because Adjusted EBITDA and Adjusted EBITDA margin omit certain non-cash items and other non-recurring cash charges or other items, the Company believes that each measure is less susceptible to variances that affect its operating performance resulting from depreciation, amortization and other non-cash and non-recurring cash charges or other items. The Company presents Adjusted EBITDA and the related Adjusted EBITDA margin because the Company believes they are useful as supplemental measures in evaluating the performance of its operating businesses and provides greater transparency into the Company’s results of operations. The Company’s management uses Adjusted EBITDA and Adjusted EBITDA margin as factors in evaluating the performance of the business. Adjusted EBITDA and Adjusted EBITDA margin have limitations as analytical tools, and you should not consider these measures in isolation or as a substitute for analyzing the Company’s results as reported under U.S. GAAP. Some of these limitations are: • these measures do not reflect changes in, or cash requirements for, the Company’s working capital needs; • these measures do not reflect the Company’s interest expense, or the cash requirements necessary to service interest or principal payments on its debt; • these measures do not reflect the Company’s income tax expense or the cash requirements to pay its taxes; • these measures do not reflect the cash requirements to pay dividends to stockholders of the Company’s Class A common stock and tax and other cash distributions to its non- controlling unitholders; • these measures do not reflect the cash requirements pursuant to the tax receivable agreements; • these measures do not reflect the cash requirements for share repurchases; • these measures do not reflect the cash requirements for the settlements of certain industry class-action lawsuits and other legal settlements; • although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often require replacement in the future, and these measures do not reflect any cash requirements for such replacements; • although equity-based compensation is a non-cash charge, the issuance of equity-based awards may have a dilutive impact on earnings per share; and • other companies may calculate these measures differently so similarly named measures may not be comparable. The Company's Adjusted EBITDA guidance does not include certain charges and costs. The adjustments to EBITDA in future periods are generally expected to be similar to the kinds of charges and costs excluded from Adjusted EBITDA in prior quarters, such as gain or loss on sale or disposition of assets and sublease, settlement and impairment charges, equity-based compensation expense, acquisition-related expense, gains or losses from changes in the tax receivable agreement liability, expense or income related to changes in the fair value measurement of contingent consideration, restructuring charges and other non-recurring items. The exclusion of these charges and costs in future periods will have a significant impact on the Company's Adjusted EBITDA. The Company is not able to provide a reconciliation of the Company's non-GAAP financial guidance to the corresponding U.S. GAAP measures without unreasonable effort because of the uncertainty and variability of the nature and amount of these future charges and costs.
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23 Non-GAAP Financial Measures (continued) Adjusted net income (loss) is calculated as Net income (loss) attributable to RE/MAX Holdings, assuming the full exchange of all outstanding non-controlling interests for shares of Class A common stock as of the beginning of the period (and the related increase to the provision for income taxes after such exchange), plus primarily non-cash items and other items that management does not consider to be useful in assessing the Company’s operating performance (e.g., amortization of acquired intangible assets, gain on sale or disposition of assets and sub- lease, non-cash impairment charges, acquisition-related expense, restructuring charges and equity-based compensation expense). Adjusted basic and diluted earnings per share (Adjusted EPS) are calculated as Adjusted net income (loss) (as defined above) divided by pro forma (assuming the full exchange of all outstanding non-controlling interests) basic and diluted weighted average shares, as applicable. When used in conjunction with GAAP financial measures, Adjusted net income (loss) and Adjusted EPS are supplemental measures of operating performance that management believes are useful measures to evaluate the Company’s performance relative to the performance of its competitors as well as performance period over period. By assuming the full exchange of all outstanding non-controlling interests, management believes these measures: • facilitate comparisons with other companies that do not have a low effective tax rate driven by a non-controlling interest on a pass-through entity; • facilitate period over period comparisons because they eliminate the effect of changes in Net income attributable to RE/MAX Holdings, Inc. driven by increases in its ownership of RMCO, LLC, which are unrelated to the Company’s operating performance; and • eliminate primarily non-cash and other items that management does not consider to be useful in assessing the Company’s operating performance. Adjusted free cash flow is calculated as cash flows from operations less capital expenditures and any changes in restricted cash of the Marketing Funds, all as reported under GAAP, and quantifies how much cash a company has to pursue opportunities that enhance shareholder value. The restricted cash of the Marketing Funds is limited in use for the benefit of franchisees and any impact to adjusted free cash flow is removed. The Company believes adjusted free cash flow is useful to investors as a supplemental measure as it calculates the cash flow available for working capital needs, re-investment opportunities, potential Independent Region and strategic acquisitions, dividend payments or other strategic uses of cash. Adjusted free cash flow after tax and non-dividend distributions to RIHI, Inc. (“RIHI”), an entity majority owned and controlled by David Liniger, our Chairman and Co-Founder, and by Gail Liniger, our Vice Chair Emerita and Co-Founder, is calculated as adjusted free cash flow less tax and other non-dividend distributions paid to RIHI (the non-controlling interest holder) to enable RIHI to satisfy its income tax obligations. Similar payments would be made by the Company directly to federal and state taxing authorities as a component of the Company’s consolidated provision for income taxes if a full exchange of non-controlling interests occurred in the future. As a result and given the significance of the Company’s ongoing tax and non- dividend distribution obligations to its non-controlling interest, adjusted free cash flow after tax and non-dividend distributions, when used in conjunction with GAAP financial measures, provides a meaningful view of cash flow available to the Company to pursue opportunities that enhance shareholder value. Unencumbered cash generated is calculated as adjusted free cash flow after tax and non-dividend distributions to RIHI less quarterly debt principal payments less annual excess cash flow payment on debt, as applicable. Given the significance of the Company’s excess cash flow payment on debt, when applicable, unencumbered cash generated, when used in conjunction with GAAP financial measures, provides a meaningful view of the cash flow available to the Company to pursue opportunities that enhance shareholder value after considering its debt service obligations.