Good morning, New York. And good morning, good afternoon and good evening to everybody listening to us on the webcast. Thank you for joining us today. Hopefully you get a chance to take a look at our Safe harbor statement. You've seen it before, I'm sure, with our many, many earnings calls and these presentations. Just keep this in mind as we go through the comments today, as well as when you're watching the replay of this. Okay. All right. Today we're going to cover a number of topics. We're going to be talking about, obviously, the corporate strategy and overall approach to how we're incorporating AI. Then we're going to get a little bit deeper into the innovation we're bringing forth with that strategy and how it goes into the products. We will show you, discuss many of the products and show you them. We're going to move on and you're going to get a chance to hear, excuse me, from our customers, from channel partners, and from our global service providers. We're gonna finish up and do some Q and A. Before we bring up Vlad, as many of you know, I'm relatively new here at RingCentral. I've been here for just a couple weeks and I spent some time, actually many of you covered Coupa Software. I was there, and it's good to see some familiar faces. The question that I've been getting asked is why did you join RingCentral? Because I'm an investor like you. I'm investing my time, my career in joining RingCentral. I was thinking back to my time at Coupa, where, excuse me, where some of the most common questions I was getting were how's your free cash flow, how's your operating margin, are you focusing on stock-based comp, GAAP EPS, all of the things that RingCentral is excelling at right now. I was getting those questions all the time. I think there's a big opportunity here for investors. Obviously, I'm not going to talk about valuation, but I think there's an opportunity. I'm excited to be a big part of it. Without further ado, I'm going to welcome Vlad Shmunis onto the stage. Great. Thank you, Steve. I'm somewhat less new than Steve here. Great to see everyone. Thank you for making time on your very busy day. We'll try to make it worth your while, obviously. Again, I'm Vlad Shmunis, founder, chairman, CEO of RingCentral. This is my fourth time at the exchange. I think this is the first time we're so close to Thanksgiving, so our RingCentral orange is mission appropriate at this point. Okay. Without further ado. Look. Voice. Sometimes we hear that Huni's voice, business voice is dead and it's all going to be video messaging, other means. Voice is what makes us human. That is a official definition of human race happens to be that we speak and no other animal does. It's far, far from dead, as a matter of fact. We'll show you some hard data. We are seeing more voice, not less voice, we're seeing more voice on our network as a whole. More voice per customer, per user, et cetera. Voice is actually going through renaissance at this point, which is, believe it or not, being fueled by AI. The other thing we hear sometimes is AI is going to eat voice. Not so much. Voice is actually the new UI for human to human interactions. Clearly with our leadership position in business voice, we're extremely well positioned to leverage and extend the strength the rest of this presentation and they will be to share our experiences and our direction here with you. RingCentral, for those of you new to the story, we happen to be a global leader in business voice. We are actually the original company who took business phone or business PBX into the cloud. Many people still think of RingCentral as a phone, which we are. We do have the world's best phone for business. We strongly believe that. We're not in the phone business. We're in the business of customer engagement. This is very important for people to realize the connections that we make. In the end, we are in business of connecting people to people. These are not necessarily one on one connections. Me calling Stephen, but in many cases and growing number of cases, it's consumers calling or texting their brands via RingCentral. That is customer engagement. We'll talk a bit more about that. This customer engagement that we had a pretty heavy hand in establishing as a category is now being revolutionized via agentic voice AI. What makes RingCentral in a unique position to lead this next phase of really what is next technological revolution is the fact that we have very deep roots. We'll talk about those in a second. We have one of the world's largest and most robust networks. Very importantly are the people. We have about 7,000 associates in the company as a whole, of which 2,000 are technical people, engineers laser focused on innovation in business voice, in customer engagement. Now with agentic voice AI, we are here to stay. We're here to win. Okay, look, numbers don't lie. We remain a strong leader in business voice by revenue. Okay, this is a third party slide from an industry analyst called Synergy Research. They're considered to be the ultimate expert in these types of matters. As you can see, RingCentral continues to dominate. Our market share is approximately 20%. It's, you know, sometimes some people, you know, try to catch up a bit, but then it generally stabilizes. With AI, we believe our leadership position will be further fortified. We truly see RingCentral—you saw our opening slide—we truly see RingCentral as the voice of your business. This is how we position ourselves to our very large customer base. Again, numbers not lying. The market tends to agree with that. Okay, so why is Voice so important and will remain important is for one simple reason. People call on their brands, people call on their business service providers. This font is maybe a little bit hard to read, but if you see our top verticals, they include healthcare, financial services, retail, personal and consumer services. Okay. Transportation, et cetera. If you think about it, what do you do when you need to contact your dentist? You tend to call their office. At least I do. You tend to call your credit union, you tend to call your local pizza joint for delivery. These trends are here to stay. We have 500,000 businesses, half a million businesses and about 8 million users on our system that are leveraging this, that are leveraging and addressing this need. Okay, I promise to say a few words about roots. Here is our root system. Okay, so RingCentral started a bit over a quarter century ago. That's a long time. We started out by building a robust foundation. We've invented and built, strictly speaking, what is to this day one of the world's largest, most reliable, and feature-rich business communications networks or platforms, which in this case remains to be to this day. We started out, this is a bit of ancient history. We started out with a product called RingCentral Office. We now call it RingEx for employee engagement. This product was very well received and starting literally from scratch, we have built now a business, as many of you know, where a bit over $2.5 billion in revenue. Starting from zero, that seems an okay position to be in. We are printing over half a billion dollars in free cash flow. Stephen alluded to some financial metrics. This is a product day, so I'm not going to go there very deep. If you look at our numbers, our free cash flow growth, free cash flow per share, management of SBC, all of them have really been on a tear and growing in strong double digits or better. Okay, back to the product. We are processing tens of billions of voice minutes per year and this is growing. We are processing over a billion voice calls and a quarter billion of SMS texts every month. Again, from what we can tell, this is world scale. I really want to impress you with how robust our core solution is. Having said all of this, this was N. That was N. Okay, so RingCentral 2.0. This was a few years ago when we realized the need to, an opportunity to transform ourselves into a multi-product portfolio company. What we did is we extended our RingEx, our business phone, with a full digital collaboration suite. That would be video, messaging, hybrid events, and very importantly, we've introduced our very own dedicated AI-led, AI-first contact center solution, which we call RingCX. You will hear a lot more about RingCX here, hear some customers, partners, and the senior management team that's responsible for this product is here to answer any questions during the break. Okay, a few more words about employees and customers. Sometimes people think that these are silos, that there is employee-to-employee communication. That's on the left here. On the left here? Yeah. That's personal calls. Okay. There are dedicated contact centers, your 800 Flowers or United Airlines. Those are the examples people usually come up with. Sometimes people think that the two shall never meet, that there are different solutions. You got UC, UCaaS, CCaaS. It so happens that situation is not so simple. As you can see, according to IDC, there is, and we see this firsthand, a very clear need for lightweight or hybrid contact centers. The difference between this use case and the dedicated contact center is just that you have employees in your office doing whatever, creative work, selling, et cetera. When the customer calls, they get to pick up the phone. There is this overlap. This is where people are still talking to consumers directly, but they have other work responsibilities. The reality is that there is this new area that's emerging called customer engagement. Today we've introduced our first customer engagement bundle, which addresses specifically this use case. This is where you have, call it, a lightweight contact center with consumers calling a business. They're not calling a business person by name, they're calling into a business. This call or text is being fielded by one of the personnel. Okay, so between RingEx, our new customer engagement bundle, which is basically a tier of RingEx, and RingCX, we now have a complete solution from very, very small to very, very large. Okay. Again, numbers don't lie. If you look at use of RingEx in these lightweight contact centers, over a third of our inbound calls are, and again we're talking billions here, over a third of our inbound calls are for this use case. We have another measure we look at, which is how many people are actually engaged. How many of these non-dedicated contact center agents are using our platform? It happens to be well over a million. This could make us one of the largest contact center providers in the world through the cloud. Again, in fairness, with a caveat that these are not your traditional dedicated contact centers, which are in the end addressed by CX. On that note, CX, so CX about a year old, okay. I believe it was the fastest CX or contact center product to reach 1,000 customers in individual accounts like in history. Now we have a bit over 1,300 and 50 accounts, a little bit over that, and triple digit growth year-over-year. We're pretty happy with that. Having said that, we're just scratching the surface. There is still a lot of on prem left and over time, most of the seats will end up in the cloud. With RingCX we're absolutely taking market share. With market growing in low to mid double digits, call it teens, and with RingCX being in strong triple digits. We've talked about 2.0, but that's not what we're here to talk about really. We're talking about RingCentral 3.0. What is RingCentral 3.0? This tree keeps on giving based on this platform. Based on all of our experience with serving customer engagement needs from very small to medium to large to very large, we believe we are in a very unique position to lead this next phase in technology revolution. It's not evolution, it's revolution at this point. Okay, this week we've introduced our Agentic Voice AI suite, which is comprised of the three A's, AIR, AVA, and ACE. What is AIR? It's an AI receptionist that answers your call before a human gets involved. What is AVA? It's an AI virtual assistant that monitors the call and provides useful hints and in certain cases performs actions during a human to human interaction, if you will. AVA is a form of a copilot, AIR is a form of an IVA. Okay. Ace, which we used to call RingSense, but now with some additions and enhancements, it's more than just making sense of rings. It stands for AI Conversation Expert, ACE. This is where transcripts are being processed and analyzed for things like emotion, successful completion of a customer request, and other learnings that can be shared with an organization. Many people talk about AI and it simply doesn't make sense to be in tech anymore and not want to have AI agents as part of your solution. What makes RingCentral uniquely positioned is we simply happen to be most upstream. When people initiate a business transaction, again they tend to call or they tend to text, and in that they will in many cases hit RingEx or RingCX. Ring is answering the phone. Therefore we are in a unique position to apply AI as a very get go, which is exactly what we're doing with AIR as well as throughout the life cycle. Now clearly every business service provider will have their own AI. We are not going to do it all. Once we process and we can address whatever we are addressing, we are transferring to Salesforce, ServiceNow, whomever it is, then we're transferring to specialists. The first interaction, we're just in a good position to capture that. Again, I already mentioned we have AI for now, every phase of a transaction and we will go into a lot more depth in the next few hours and let you experience and see how it works in real life. Okay, here's a super interesting point. It's a virtuous circle. Everything is working together. AIR answers your phone, AVA aids during a conversation. ACE analyzes these learnings. This analysis is being fed back into AIR, back into AVA, and then back into ACE. The system is self-learning, self-modifying, and in the end it is about generating progressively better outcomes for our customers. Our strong core belief is that a happy customer is a loyal customer. Being that we have now transitioned ourselves, or are transitioning more precisely, from just a transactional services provider into now a data repository, we think that this is what is going to fuel the next phase of our development as a company. Okay, progress. Again, numbers not lying. Our new product portfolio is a little bit better than doubling year-over-year. There is quite a bit of action and energy in the field with many companies being funded and pretty nice valuations, certainly more power to them. I do not think too many can boast this, this type of success. Okay, to get from $0 to $100 million in two years, from $50 million to over $100 million plus in one year, we feel pretty good about it. Yes, it is still under 5% of our $2.5 billion revenue. We absolutely have our sights on these new products which are growing in two triple digits, sometimes in triple digits sequentially. We have strong conviction that we will be at at least 10% of our revenues within a couple years and hopefully better than that. This is our future here. Nothing is for free and we're fortunate to be able to spend approximately $250 million on product and tech every year. The majority of that spend is now dedicated to our AI first portfolio. This is significant. Frankly, we think it's hard to match by many if not most startups. We are absolutely intent on keeping our laser focus on applying all of this energy to this one very important area of AI led customer engagement. Okay, routes to market. You can have the best product in the world. If you know, tree falling in the forest, back to my tree analogy, if nobody knows about it, it's probably not going to succeed. If you don't have a good product and you're screaming at the top of your lungs, you're also not going to succeed. Here we happen to have both together. We have a direct sales force about 2,000 people strong. It just so happens we have 2,000 engineers, 2,000 salespeople for whatever reason. Very importantly, we've talked over years about trust, innovation. We've talked a bit about trust today, reliability, innovation, rest of this presentation, partnerships. Partnerships are catering central and with that in mind we've built a network of channel partners over 16,000 strong. These are individual businesses. As far as feet on the street, it's over 100,000, that's unique in the industry. Very importantly, we have this unique and absolutely differentiated channel via global service providers. As you can see, some of the logos here are household names. AT&T, British Telecom, Charter Communications, Cox Communications, Vodafone, et cetera. This list is growing. Very importantly, and I think it's an industry first that we know many of these people are now picking up our multi-product portfolio including some of our newest products. For example, AIR in particular we have just announced, or more precisely AT&T just announced that they're picking up AIR, putting it through their rather significant channel. We could not be happier with that. We think that this thing can go places with people like AT&T and a number of others reselling. Last but far, far not least, team. Like I say, about 7,000 people in the company with deep experience in our chosen field. This is our management team. Frankly, sometimes we hear while management turnover, some people came and went, that is true, but the core has stayed. We actually went through a little exercise. If you add tenures of just folks on the slide, it happens to be 150 years. That's a lot. A regional architect of our technology is still with the company. He is sitting right there somewhere. You can raise your hand if you have questions. That's him. Head of Engineering is here also for over 25 years. Kira has been with us for over 12 years and has led our product, our marketing, and is now leading all day-to-day operations, so on and so forth. I don't need to bore you. Very importantly, we have a very deep bench with our 2,000 engineers, some of them literally going back decades. We're extremely fortunate in having this workforce, this powerhouse, and we truly believe that this field is our stools at this point. Without further ado. Oh, with a little bit further ado. Why in the end, this is NYSE and it is about dollars and cents and there's lots and lots of dollars still to be had. In the bottom left here you see the current markets that we're playing in. That's of course UCaaS still and not insignificant. Approximately $30 billion market. It's CCaaS not that far behind at over $20 billion. You know, revenue intelligence. ACE is a bit of a player in that. All of this is going to be dwarfed by this emerging AI for customer experience and engagement. This is estimated, I think it's a Gartner slide. It's estimated at $65 billion, added all together, $150 billion. We're two and a half. We think we have a bit of open space still ahead of us. This is my fourth time here at the exchange, hopefully by far, not the last. And now for reals, now that I've practiced for reals, without further ado, here is Kira. Thank you, Vlad, and hello and thank you all for being here. Couldn't be more excited for the time that we're in. Vlad just described an incredible future for us at RingCentral, an incredible TAM that we're all staring at and are here to take advantage of. Let me start with our vision. Summarizing everything that Vlad just covered. Our vision is that of building one agentic voice AI platform where voice is really the springboard for all modalities of communication so that we, we basically unify in our conversation AI technology every phase of the conversation and capture every moment, every insight so that what we achieve out of that are outcomes and that is really the value that we bring to our customers. Voice is the reach, is the most ubiquitous. It is the natural way that people communicate. Voice is the new UI. Voice is most expressive. Voice is what we do better than anybody else. Voice in the cloud. We are the clear leader and have deep roots and a growing ecosystem. That tree continues to grow. With that, very early in the year, I actually outlined these three strategic priorities for us. One, which encompass our execution journey. One is continue to build upon our leadership with Voice and now continue to build upon that with agentic Voice AI, truly agentic. Second is grow our addressable market, grow our TAM. It is led by our product RingCX, which came into existence as part of RingCentral 2.0 and is now part of Accentral 3.0 with a growing ecosystem of AI modules around it. Finally, look, we are all going through a time of transformation. Every aspect of our company, every product, everything that we do is being transformed. This is really what everybody is going through. We will show you how we run RingCentral and how we do what we do with doing more for less and more efficiently. That is just the beginning of our journey as the company itself transforms with AI. To sum up how we're leading the future of agentic Voice AI and what are the stages, just summarizing where we are, we're in 3.0 and the 3.0. We're innovating faster than we've ever been and we've always been a fast innovator. I even called ourselves that. We have a history of market first, so yet we're making the history of market first once again. With RingCentral 3.0, we made a number of announcements on Monday and let me just summarize them all in one place. AIR, a product that rolled out at the beginning of the year. A lot more enhancements, a lot more value for our customers. AI Virtual Assistant, your copilot, that basically is your assistant throughout your journey as a user, whether you're an employee of a customer, an employee, an agent in any job that you are. If you're using our product, then you have AVA that assists you, ACE that analyzes, summarizes and coaches you as well. RingWEM, which is the new addition to the suite, which is the combination of all of the quality management modules, including now, our acquisition from CommunityWFM that builds up a suite of performance management for customer support agents, for example. Vlad explained what Customer Engagement Bundle is, which is really our formalization of capabilities for informal contact center or Contact Center Light users. These new products, and they're all new products. Considering our history and considering how deep we go with our RingEx product, how deep our roots are, are growing extremely rapidly. Like, look at the growth of AIR. Look at the trajectory right here from essentially, essentially launching it in controlled availability in February to today having 5,800 customers. Customers continue to sign up and customers continue to buy more of AIR because it just does so much more for any one individual business. The enablement of never having to miss a call, of now being able to set appointments, whether these are, by the way, appointments, a phone appointment, a video appointment, any kind of appointment that you can set, doing things like contextual transfer. If AIR for some reason cannot answer a call, then the AIR will transfer it with context to a human being. We will show you more of how that works. Finally, look, every business wants to make money. Now with AIR, it's possible to capture leads, so no opportunity ever goes missed. This is the test. I mean, the customers are really the proof that this thing is working. RingCX, Vlad mentioned rapid growth, now at over 1,300 customers, growing rapidly and innovating rapidly from a base product that does contact center management to adding a lot more AI, so that contact center, the modern contact center, is managed in the most efficient way. You know, some of the problems in contact centers that people have to solve is agent churn. That is a big problem. How do you solve this? You help the agent, you help the manager, you help the supervisor to basically coach them, monitor them, and make the shifts operate more effectively. There's still a lot of human agents there assisted by virtual agents. That is what this combination of the modules that we rolled out, put together, achieves. ACE, AI Conversation Expert, also rapid growth. Look at that kind of, you know, we like, we call them the charts up and to the right. When products, newly introduced products, do up and to the right, that means that customers like this. We do this with our customers. We have some of our channel partners in the audience, ask them how ACE helps them in their business. We are turning data into insights, data into outcomes, helping businesses beyond communications, helping businesses run their businesses better. Let me just give you a couple of examples. Nothing, again, nothing is a better testimonial to what we do than actually our customers. Nothing is better, especially to you people here in finance, in financial industry, numbers speak volumes, right? Here's an example of a customer. This is a Fortune 500 insurance company that adopted our products through multiple stages. They have enabled thousands of independent agents of this insurance conglomerate with RingCentral. Starting was only 23 was a full RingEx rollout, then expanding that rollout based on the success of RingEx rollout. This is typical of our customers. Our customers often start with an initial deployment of the product and then expand it. They expanded as they adapted for this customer of $6.8 million. Ultimately was achieved with adding RingEx and AI attaches to RingEx that we will show you today in a demo. The thing that is important here is beyond sort of rolling out these products, what's important is how we're transforming their business, we're transforming their customer experiences. This is the value that RingCentral brings to our customers. The value in the transformation from being sort of in a dungeon with a PBX somewhere in the basement or a customer engagement system being somewhere in the basement, to this, which is a live system which learns and adapts. Here's another example. This is a national casual restaurant chain that's growing very rapidly. These guys are adding 100 restaurants in a quarter or something like that. Very rapid growth. They now have 900 throughout the country and maybe that number now is higher again. They started with purchasing RingEx as their base core cloud phone system. They've then expanded their RingEx deployment, getting to one and a half uplift and then you can see a 10x uplift becoming a fairly sizable customer as they deployed it throughout all of their stores, as they were bringing up stores online. Every store, I'm sorry, every restaurant runs RingCentral and it runs RingCX. It runs 8 base, it rises, quality management. They continue to expand. What's wonderful about this is that when we ask them, okay, so what's the value created? You know, better customer experience certainly. What is the actual value created? Can you try to quantify it? This is the number that's not coming from us, that's the number that's coming from them. 250% overall ROI with our products. This is why customers buy our products and this is why we do what we do. Another example, this is a regional tire United service retailer. What's wonderful about these customers, these are examples of what runs America. This is the companies and businesses that we all engage with every day. This is not just a cloud brand, like a big brand sort of in the sky. These are real businesses. These real businesses need to solve day to day real business problems that we experience every day. Because of how many customers that we have, I'm sure that when you contact these businesses for customer support or any of the interactions, if it's a business running on RingCentral, hopefully the experience is delightful. That's what we try to do, is make these common American businesses delightful. The Steyr company again started with RingEx, which is often a case for our products because that is our base and core product and what we're most known for. Then again expanded with RingCX ACE. Here you see a 3x uplift in their total spend with us. It so happens that it coincides with their revenue rose 50% in that same time. We'd like to believe that we're helping that company grow and delight their customers. This is a good example of all these customers that I'm giving to you, that I'm showing you of how our technology comes together for real growth, for real outcomes. Finally, this is a relatively small customer. This is an industrial equipment small business provider. They started and they purchased 3Dx and they purchased it for their needs. They're a small shop, 5K. You know, it's saying, okay, why is she showing me 5K? Because first of all, we have a lot of small businesses running on RingCentral and together small businesses comprise a big chunk of our revenue as a company. Because America runs on small businesses. Because the world runs on small, small businesses. But what are we doing for these small businesses now? With AIR, for example, we can increase wallet share for us. So we're doubling here, going from 5K to 10K. And the customer has now been able to never miss a call, be able to not have to hire extra front office receptionists, having to have all the communication that come in through the front office analyzed without actually having a human having to answer that call. These guys get a lot of calls within a short period of time. They've actually extended AIR usage several times. We love customers like that because this is solving, again, real problems with real outcomes. While it has big words like AI around it, the real thing is this is AI helping humans run their businesses. I earlier mentioned that we will tell you exactly how we use RingCentral, and these are examples of what we call incentral. On incentral, we wouldn't be doing justice to our products if we weren't customer zero. We're always customer zero with all our products. I'll show you just a couple of stats here for sales. This is actually his organization right there. He's sitting in the audience. Amazing stat. Once they deployed ACE to all of the customer reps in North America. They were able to achieve a 10% quota increase for those using the product. That's humongous. It means that these reps are working more efficiently and that actually doesn't have to hire as many as the business is growing in customer support, which actually also runs RingCX plus AVA plus AIR. What does it do with ACE? I'm sorry, with AVA for quality management now within our customer support with Agent Assist, we're able to cut down average handle time for customer support by 15% again. What does that mean? That actually means beyond efficiency, customer delight. Because if customers' questions can be addressed faster with more accuracy, that creates customer loyalty. That is what we want as RingCentral for our customers. That is what our customers want for their customers. Obviously with AIR, which is a relatively simple product, the beauty of it, it's very, very easy to install, it's very, very easy to change, it's very easy to adapt to the evolving needs of any business. Here at RingCentral we have customers who call us on a number of what we call queues. We were able to take 20% of that volume already and put it on AIR. That means that any call that comes in into that queue is answered by AIR. Again, for us that means. And. Combining sales and customer support, we were able to quickly deploy our RingWEM, which is a new module based on the acquisition of CommunityWFM and the rest of our AI quality management tools for agent performance to our 2,000 agents throughout our company. Being able to score 100% of their interactions, all of that, it's just in a couple of weeks. I guarantee you, there are not that many products in workforce engagement management that can be deployed to this size of a contact center in a matter of weeks. That speaks to our values: central simplicity, ease of use, ease of deployment, ease of administration. The whole agentic voice AI platform is put together. This is a combination of all our products put together. Without further ado, I will pass it on to John to actually show you how. Thank you. Good job. Good morning everybody. My name is John Finch, I head up product marketing here at RingCentral. I like to say that I have six years of service. I've been at RingCentral earlier in my career, spent some time in some other places and have come back and I'm really proud of the things that we're going to show you today. Everything has been about innovation and driving that innovation into the market for further success. I sort of have the fun part of the presentation if I may, because we've done a lot of great things with regards to these products and they're really showcasing well in terms of how our customers are adopting them and using them to change the way that they do business and see the value of AI. If we think about the value of artificial intelligence and how that seams into what we do from an AI agentic business communications portfolio, it's really about the outcomes. Customers aren't buying products that have AI inserted in them for the sake of it. Right. They're doing things to never miss a call, to book appointments, to capture leads, to provide customer service 24/7, to gain productivity, to improve and tighten business operations, staff efficiency efficiently, sorry, as well as understand CSAT, customer satisfaction, across the board. These are tangible things that businesses are looking for us to give them the ROI and understand how AI is helping them. As Vlad and Kira also talked a lot about, we have a view of this of before, during, and after the conversation. I think this is a great way to showcase each of these products that we announced in the last couple of days and really kind of show you exactly how the day in the life of, number one, a lightweight or informal contact center or customer engagement solution with RingEx will operate as well as, number two, a formalized contact center and how that works where you're staffing agents and ensuring that customer engagement is happening full time inside of an organization. Before I do that though, let's have a little fun. I'm going to show you a video that we've put out there as we're having fun and introducing AIR into the marketplace. I gotta say, this thing's pretty good. Let me show you. Unicorn had a curious problem. Answering the phone with his hooves was. Simply so hard it made him cry. He kept missing customer calls while his. Was. Even unicorns need a little air. See the magic of AIR AI Receptionist for yourself. Pretty good, huh? Let's hear a round of applause for that one. I mean, we've been having a lot of fun with AIR. It's been having a lot of fun with us in the market as well. I mean, significant adoption as you saw from Kira and Vlad, and we're continuing to innovate. Let's talk a little bit more about AIR. AIR has been around since the beginning of the year. We did pre-announcements on this product and we've never seen something in the marketplace, the adoption of a product so significant that's AI and voice first is phenomenal. Each quarter we've continued to innovate on this product, and the innovations continue to grow in its skill set and its abilities to answer questions and drive intelligent interactions across customers so that businesses of all sizes never miss an opportunity and never miss a call. This does not just now work with RingCentral's phone system. This works across any phone system. That is significant. Second, related to that, we've added some new things around calendar and booking appointments. Vlad mentioned calling into the dentist. I think most of us still do that. That ability for this digital worker with the skill to book an appointment on behalf of a receptionist that could do other work inside the dental office while that appointment is completely booked on calendars with Microsoft and Google and soon to be many others provides them with the real tools necessary to not have to staff that front desk to do that menial kind of work. In addition to missing calls, being able to capture the leads that are coming in, document those inside the knowledge base and even push those to a CRM are very important. It provides business of all sizes that ability to actually handle those incoming opportunities. Next, let's talk about the contextual handoff. Kiran mentioned that and you'll see this in the demo. It's pretty cool because it actually provides the ability for AIR to handle an interaction up to a certain point and then pass all that context off to the human being who will take that call and continue the conversation intelligently. No more of this, let me repeat myself a thousand times and create for a that many of us have had throughout the years. Finally, video, a dynamic RCV link that is sent via a text message or an SMS message to a customer or patient to actually invoke a live video conference on the spot on the mobile device. As you all know, with our video you don't have to download anything. You can use a web interactive tool. This provides that link and you can drive right from the app. Let's take a look at Ava and how easy it is to set up. Sorry, AIR, how easy it is to set up. Meet AI Receptionist. It's your 24/7 front desk that handles calls, captures leads, books appointments, routes inquiries, and even sends texts so you never miss a customer. Let's take a look at how it works. Get started right from your RingCentral Admin portal. Pick a personality that fits your brand, then drop in your company description or website. AI Receptionist will use your info to generate helpful FAQs and sync with your RingCentral settings to pull in your business, business hours, and location. Just add a company greeting to welcome every customer. Want callers to reach specific people? It's simple with transfer by name. If your directory's in RingCentral, there's no setup needed. You can also easily add more skills like transfer by context, automatically send calls to the right teammate based on your caller's keywords, and hand off every call with full context and summaries. For agents want to make AI Receptionist even smarter? Create a knowledge base with website links and files like return policies and product guides. AI Receptionist will use the information to respond to customer questions. It can even help schedule appointments and send confirmation texts or instantly text callers requested info or links. Now you can capture every lead by collecting caller details like name, contact info, and inquiry type. Customize questions and sync leads to your CRM automatically before going live. Just give it a quick test call in or use the chat to see how it handles real customer questions. Once it's up and running, easily get insights on what customers are asking and how your AI Receptionist is performing. Update answers and make any necessary adjustments in a click. No matter what industry you're in, you can use AI receptionist on any business phone, mobile device, desktop, web browser, wherever you meet your customers. RingCentral AI receptionist makes it easy to create effortless customer experiences 24/7. Try it free at ringcentral.com. That's the setup. That's how easy that is. Less than a couple of seconds to actually really set that up. The ability for this solution, as Vlad had mentioned, to continue to learn and grow and perform better is all in the hands of the humans behind this. The information that goes into the knowledge base, the FAQs, the website, and other inputs that are made into the product, as well as its ability to continue to grow over time and understand more and you to be able to operationalize and optimize that solution continuously with the reporting and analytics that are on top of that, is a significant value add to anybody in any business. If you don't even have that time to optimize, it's going to continue to do better work for you the more it interacts with your customers. Let's take a look at what this looks like as a call in from an actual call in to AIR. Thank you for contacting Oak Line Realty. How can I help you today? Hi, can I schedule a virtual showing appointment, please? Absolutely. I'll get that started for you. I can schedule a virtual showing appointment for you. Would you have a preferred time for your appointment? Yes, next Thursday. Anytime after 3:00 P.M. would be great. I'm confirming your preferred time. Next Thursday after 3:00 P.M., the earliest available time is October 30 at 3:00 P.M. Would this work for you? Yeah, that's great. Let me finalize your appointment. Great. May I have your name for this appointment? To make sure I get the spelling right, could you please spell out your name letter by letter? Sure. It's Ted, T- E- D. Noting down your name now. Okay, Ted, can I use your current phone number ending in 722 for this appointment or would you like to give me a different one? No, that would be great. Noting your phone number now. Now let me ask you some questions about your appointment. Your responses will be collected and included in the appointment details. Please do not share any sensitive or confidential information. Which property would you like to see? 123 Maple Street, please. I'm gathering the property details now. Let me confirm. 123 Maple Street. Is this correct? Yes, that's right. I'm confirming the property details. Thank you. Here's a quick summary of your appointment. A virtual showing appointment on Thursday, October 30th at 3:00 P.M. booked under the name Ted with the contact number 929-363-5722. Does that all sound good to you? Yes, that's great. If you can text me the. Details, that'd be great. Absolutely. I'll send you a text. She's confirming the appointment now. I've successfully booked your appointment. I've sent you the details via text message. Is there anything else I can help you with today? Actually, can I talk to a listing agent, please? One moment, please. There's the text message at the top and it's opened and the link and the information about the scheduled appointment. Now it's being transferred to a live agent. What we're going to see on the next screen is the information that comes across to the agent who picks up the call, all the contacts and information, and the agent's ability to leverage and utilize their tools, their AI tools like AIR and AVA, to then pick up the conversation and continue the dialogue and solve the customer's issue. Pretty amazing, right? The impact of AIR has been pretty significant. These are just a representative of three different companies that have utilized and leveraged AIR with some significant results. They've been providing these customers with the outcomes and improvements on their business operations every day. Obviously, with 5,800 customers that we have today in the market using this product, we've got a significant bunch more that you can find on our website. But Axis Integrated Health uses AIR to increase their patient intake and they've seen an uptick of about 60% and increase in their revenue from utilizing AIR by $1.7 million. That's pretty good for an organization of that size. Televaro Health has seen direct increase in customer satisfaction of 97% by utilizing AIR. They're not letting phone calls go on the wayside or ring no answer or going to a call queue or no one may answer that for a lengthy period of time. That satisfaction has gone up significantly. West Virginia 211 has the ability now to take 100 + locations and effectively route 40,000 annual calls to the right locations inside that organization. In West Virginia. Pretty significant results. We're seeing this across the board as AIR continues its momentum in the market. If you want, you can take a picture of Natalie who is our agentic AIR solution and you can interact with her on your own. It's a pretty great demo. You can call 1-844-5-TRI AIR if you remember that and you can interact. She'll tell you everything and anything that you want about herself and you can even challenge her. I challenge you to challenge her and see if she'll go off base. I promise you she won't. Now let's talk about Ava. We had great reception in terms of Ava in the marketplace as we launched this on Monday. I think we have a lot more great things with her to come in terms of being a virtual assistant across the board right now. Think of her as providing the notes and summaries for meetings and calls and chats. She's your copilot working alongside of you in your day to day inside RingCentral RingEx. She drives real time insights, she drives prompts and information to help you to uncover the use of all of the products across the portfolio. She's going to guide you through setup, she's going to guide you through discovery of information and she's going to jump right to the areas for an administrator that are typically difficult to find or perceived difficult to find. It automates the setup of those administrative tasks as well, like changing time zones, business hours, other things. She's not just across voice, she's also across video. She'll be across contact center and she'll be across the entire portfolio. As we continue to release, because what we announced on Monday was an early adopter signup program, we will continue to innovate upon her capabilities to really be proven in the market and significantly up level RingCentral's users experience across the board. Let's take a look at what Ava does. Here's a walkthrough of Ava. Ava is a virtual AI assistant built on the RingCentral AI platform. Ava provides an intuitive self service user experience and empowers end user productivity. Ava is accessible from the search bar which is consistent throughout all of RingEx. We can tap on the icon button here to bring up Ava directly or you can find Ava within Search via these carousel prompts. Also, if I start to type something in search, an Ask Ava segment will pop up. Now, going back to this view, if we click on the icon it'll bring up Ava directly and now we're on Ava's home screen and I'll see a series of prompts down here at the bottom that I can use to get started. Now, these prompts are dynamic and relevant to where I navigate to Ava from. For example, bringing up Ava from the text tab, the user will see text-based prompts as you can see here. Now, going back to phone, there was a prompt I wanted to get started with. Let's say I had a bunch of calls throughout my week and I didn't know how to prioritize all the conversations I had. I would go to Ava and ask to summarize my high-priority conversations this week. I now see an overview of those conversations, and I can dig deeper by tapping on the Sources button and navigating to any of those items. Now, an action that Ava can do that is purely agentic is setting up my work hours. She'll go ahead and ask some confirmation questions like time zone and my custom hours. I'll let her know about that and she'll give me a standard setup and let me know if I want to make any changes. Let's say I'm actually open on Saturdays. I input that edit and she goes ahead and does that. She asks if she can move forward and this looks good to me. I'll allow her to move forward and just like that she's taken action on my behalf and made those set of changes for me. Ava is also present within the Help Center. From a segment within Help Center Search, we'll route questions directly into Ava like how to send a fax. She'll parse through our knowledge base and let us know that there are a couple ways to do that. If I want I can read further within the source material as well. That's it. We covered the capability of AVA, at its core, AVA being dynamic, setting up AVA agentically and showing agentic help. This is AI that adapts, scales, and works your way. You saw here some very basic components. Right. I think as we go forward, you're gonna start to see more and more of how AVA's gonna interact across the board. Remember video conferencing, video meetings, events, contact center, and the full portfolio of capabilities that we have across the board. Super excited about this. Stay tuned for more to come. This is definitely a flagship capability from RingCentral. Now let's talk about ACE. ACE is pretty cool. ACE is the new name for what we once called RingSense. It really is taking and unlocking the data behind what your organization has to surface information on business insights. I will start out with what's new today and then I'll back into a little bit about the product that's been out for a couple of years. Because it has been out for a couple of years and it's an amazing product. All in all, what we have now that's new are those items I have listed there, which is the ability to surface key business insights, to spot churn and potential risks with customers that you have, and track cancellations and friction that might be going on. What ACE has always been able to do is act as a universal solution to help improve the performance of teams or organizations or business divisions inside your organization, like sales, or an informal, lightweight contact center solution or customer engagement solution, to be able to coach those people to do better, to be able to perform better, to provide better customer service, to sell more, faster. All of the information that's transcribed during these conversations is also uploaded into a CRM if necessary. All those customer conversations across the board can be taken and put into the CRM for the record of the organization. Additionally, analyzing customer sentiment, as Vlad mentioned as well, a huge component. How is a customer feeling? How can you react to that? All of these key triggers go into overall performance improvement across the organization. What we announced on Monday is something called Insights. What Insights does is it takes this intelligence at this level and brings it to the business to make strategic business decisions. That's enormous. It provides the organization with those analytics so they can look at their organization, look at the competitors, look at what customers are saying about new product launches, look at information about what's being communicated cross organizationally across teams, and it gives the organization at any level, executive on down, the ability to see the data, listen to conversations, and react as a business, key elements in driving the success and leveraging and utilizing AI to do that. Let's take a look. Introducing Insights, a brand new feature in AI Conversation Expert that allows you to turn all your conversations into powerful executive Insights. Insights has six modules: Customer Intents, Issues, Retention Risk, Competitive Threats, Promotion Effectiveness, and Appointments. Let's go through each one. In Customer Intents, you can see what customers are trying to find out when they reach out. Top Interaction Driver shows you what the most popular reasons for contact are, and Interaction Volume shows you your ratio of inbound to outbound calls. A Topic Cloud gives you a visual representation of customer concerns, while a Pain Point Tracker shows you a ranking of your customers' biggest concerns. Finally, Conversation Flows gives you a visual representation of where conversations lead. In our Issues tab, you can see what problems are being raised by customers. First Contact Resolution shows you what issues matter most to your customers. Reaching out while Unresolved Issues shows you the most common issues that remain unresolved after customers reach out. Finally, Issue Categories visually represents what categories and subcategories issues fall into. In Retention Risk, you can see all of the risk signals that customers may churn. Risk Signal Distribution shows you a high-level breakdown of your biggest business risks, and you can also see all recent interactions that signaled a churn risk. Finally, you can view a trend of how your risk signals have evolved over time. Competitive Threats shows you how often and why competitors are being brought up by your customers. Competitor Distribution ranks how often your competitors are mentioned, and you can also see recent interactions where competitors were brought up and why. Finally, you can see the types of competitive threats that are being mentioned and what topics are brought up alongside your competitors. Promotion Effectiveness breaks down how your customers are responding to your offers. You can see a distribution of which offers are being brought up, the most specific examples of when your customers are bringing up promotions, and a breakdown of how your customers are reacting to your promotions. Finally, Appointments shows you why your customers are reaching out and booking time. Appointment Breakdown shows you what percentage of your appointments are scheduled versus rescheduled versus canceled. Booking Barrier shows you the biggest obstacles your customers face when trying to find time with you. Appointment Funnel tracks drop off from initial call to appointment scheduling, and cancellation reasons lets you know why customers are canceling their appointments with you. Insights is not just a series of static dashboards. You can also interact with Insights to slice, dice, and investigate your data. Your data can be filtered by call duration, date, teams involved or call type. You can also go into any module and slice the data by team, call type, call direction or host. Each graph in Insights has a powerful AI feature called Investigate. With Investigate, you can ask questions about the data in any chart. Our powerful AI instantly summarizes any piece of data in plain conversational English, allowing you to dig into your business's most important signals. Thank you very much. At the end here, what you see are summarizations, but you are able to. What's not coming up is you're able to interact with this just like you would ChatGPT or any other AI tool to be able to ask specific questions. It's gonna provide you with feedback and information and blurbs as well as links to that information so you can go listen to calls, view the dashboards, and create your own intensive insight search into the product and into the areas of your business. We've had significant impact, obviously, since this product has been in the market for quite some time. Obviously Insights is brand new. We have a number of customers in beta right now with us, but these are some of the customers that are currently using Ring. RingSense, now called ACE, Endeavor Capital is one of them. They're increasing sales performance by using ACE. REE Medical has realized about a 300x increase in monthly call audits. Being able to go in and audition auto score conversations to improve sales performance, it's pretty huge. Brookstone Windows has also been able to analyze 100% automatically of its customer engagement calls, both inbound and outbound calls, and improve those quality of those engagements. You can see a lot of customers are using it already to leverage and utilize improvement of their business overall. With Insights, we can see there's a whole lot more that customers will be able to do. Stay tuned for more customer references on what the new Insights product will provide. Now let's jump back a little bit and talk about RingEx. Obviously on the tree of life, I'll call it, that Vlad had brought up, RingEx was the beginning for us. It is our business AI, business phone system. It's the core, it's the PBX in the cloud. We've had great success with this product. What we announced just today with a press release that went out is we announced the Customer Engagement Bundle. For lightweight or informal contact center solutions across the organization, those are individuals inside the organization who have other day jobs. They could be in accounting, they could just be with the front desk person. They could be anywhere inside the organization. When a call comes in for customer service or sales, they're able to answer those incoming calls. On top of this, this is a bundle that provides, number one, call queues, which is the ability for these calls to come in and the organization to set up a queue based on specific needs. One could be customer service, one could be sales, one could be name your favorite department, and bring those all the way across to be able to have people answer those as they're able to within their day job. In addition to that, we've provided some contact center type functionality that provides ultimate contact center solution on top of this. Excuse me. What this is is wait time and positioning queue. This functionality is if an individual calls in and is in wait for a queue or an agent to pick up, they will get an estimated wait time and they will also have the ability to hang up and have the solution call them back and they'll never leave their position in queue. Most of us who have had engagements with large contact centers have realized this experience. You probably all remember it. Now for informal contact centers for every organization, for those 1.2 million that Vlad talked about, they have this solution as well. Additionally, there's a SMS inbox solution. Many of our small businesses leverage and utilize SMS or messaging more frequently sometimes than voice or as equally. We see communications both inbound and outbound. With SMS messaging for obviously confirmation of appointments, for promotions, for other things, we all get them. This is a shared inbox that provides the capability for the organization to manage all of those communications. The ability to do that is significant because these smaller organizations needed one place to do that management and it provides their ability for queues and other elements to come together and provide that informal contact center capability. On top of this is reporting and analytics, a necessary component to running an effective contact center solution. It is not about analytics after the fact, it really is about analytics in real time as well as after the fact. Having all of these features and functionalities inside of an informal lightweight contact center solution we call Customer Engagement Bundle. Also of note, all of our customers that currently have RingEx can leverage and utilize what we call boosters. They can add independently these solutions to their existing RingEx from RingCentral so they do not have to go to the tier which is an encompassing of all of these features for a price. They can go and add boosters to certain users that they'd like to add that are already part of the RingCentral solution. Let me show you what this looks like. This is a short video. Meet RingCentral's Customer Engagement Bundle, bringing contact center style call and message management to any team. AI Receptionist acts as the front end of your informal contact center, answering calls and handling routine requests when needed. It transfers callers to the right person or department. Personal AI assistant then takes over, capturing notes, summarizing discussions, and tracking key conversation points. Call queues automatically distribute incoming calls to available team members. Callers hear their estimated wait time and position in line, creating transparency and helping reduce abandoned calls. They can also request a callback and keep their place in the queue without staying on hold. Supervisors can view live reports to see real time call volumes, queue performance, and agent status across teams. Data can be filtered or exported for tracking activity. The shared SMS inbox lets multiple team members respond to customer messages using a single business number. Once texts come in, it's simple to assign them to a team member. Once the message is assigned, the team member can provide a timely, relevant response to the message. With the shared inbox, each team member will also have access to the conversation history. This enables them to get the full context of the messages with their customer to ensure no important context is missed. Consent management is tracked as well, ensuring that customer communications are compliant. Teams can also use reply templates for common responses like answers to frequently asked questions, scheduling confirmations or follow ups. Templates keep communication consistent and speed up replies. They can also leverage AI Writer to quickly draft polished professional and contextual responses. Together, these features let any department operate like an informal contact center, coordinating inbound calls and messages, routing them to the right person and keeping conversations organized. What you just saw there was the full bundle, the full suite of capabilities and includes all the AI solutions we've been talking about up to this point today, including RingEx, AIR and ACE call queues and SMS messaging. All these features and functionalities lead to an AI first customer engagement solution end to end for our customers. Now in RingEx, one of my favorite areas is customer engagement, obviously, and customer service has been a very important component for RingCentral. It is, as Vlad said, one of the fastest growing new native contact center solutions in the industry. We ascertained more customers in one first year than any of our competitors ever did. This doesn't come without a ton of work and thinking about how the solution works end to end to provide a formal contact center and the industry has been around for a long time. For us to come out with a solution that is native as part of the RingCentral suite of solutions that provides 20+ digital channels and includes voice, it's simple and easy to deploy, as Vlad said, and it's also priced just right. This adoption comes together and provides some great success. Now, the one thing that makes this product significantly unique is that it is AI first. Every stage of the customer journey that we've gone through already, which I've grayed out here, AI Receptionist, we saw that at the front door answering the interactions that come in, we use this in an informal contact center type solution which you see with AVA being there to help and assist the informal agent and the employee. We saw ACE with business intelligence. All of this was part of RingEx. Now let's talk about CX. Since we've already gone through AIR and what she can do at the front door at the beginning of the conversation to handle the interaction before it ever gets to human, let's talk about AVA Agent Assist and AVA Supervisor Assist during the call, what that does for an agent and how it helps to improve customer satisfaction. After the call, let's talk about what ACE and the part of ACE that is Workforce Engagement Management, which we also launched on Monday, and how that all works. Let me break this down first with RingCX. AVA agent assist. This is a solution that provides agents with real time guidance. It's pulling information and providing it to the agent with the right information at that right moment. It's not a flood of information, it's not a script, it's not something where they're gonna have to go and dig for the information, have long pauses with a customer on the line. They are able to see that information in the right-hand side and I'm gonna show you a demo right away that's listening contextually to the conversation, pulling information out from the knowledge base or other integrations that exist within the solution to provide that agent with the right information in real time. It significantly improves customer satisfaction. We continue to see the adoption of our customers using this and requiring this in RFPs and other conversations that our sales teams are having at small, medium businesses and larger businesses that we utilize and sell RingCX to, and it's reducing handle times and increasing customer satisfaction overall. AVA Supervisor Assist is also pretty amazing. This is a solution that provides a supervisor the ability to save an interaction before it becomes a problem. AI at the forefront of this solution allows a supervisor to have a dashboard of every single agent in their mix. They will be identifying each of these callers as they're on live calls or live interactions with the ability to notice if there's sentiment or other components of the conversation that are driving this to potentially going south. It will signal that information on the dashboard, and the supervisor can click on that interaction and bring that information up and see a transcript in real time of the call, a note summary up to that point during the call, and be able to listen, whisper, and barge into the conversation where necessary. It ultimately saves customer interactions in the formal contact center before they ever become a problem. Finally, RingWEM or Workforce Engagement Management. We've done a lot with this. It's become a very robust solution that provides what we announced a year ago, which is quality management and the ability to score every single interaction that happens with an agent and automate a scorecard behind that. It's a quality management process that exists in the contact center world for many, many years. What we've done with this is we've improved it by automating it fully with AI to provide a solution holistically where AI will do this for you, for a supervisor, send this information to the agent, and you'll see this in the demo because I know it's a lot, and it will automatically provide a score for the agent for improvement activities. This is how you drive customer satisfaction improvement in learning along with what you saw with agent assist, secondarily, interaction analytics. This is part of ACE and this provides the ability for any contact center to understand customer satisfaction or CSAT at any moment. Only AI can do that most of the time. Getting to a CSAT score was very difficult. As Kira mentioned in her slides, our support organization actually is utilizing and leveraging this to improve customer satisfaction. We are seeing those gains as Kira mentioned in her talk. Finally, workforce management. We made an acquisition in September of a company called CommunityWFM and this rounded out our suite which we now call RingWEM. This is a competitive component in the marketplace for us. It differentiates us holistically. We now compete with the likes of some very large contact center providers that are out there. We are a force to be reckoned with. Let me show you what this end to end solution looks like across the before, during, and after experience of a contact center. Businesses of all sizes can deliver AI-powered omnichannel customer experiences. Connect with customers across voice calls and more than 20 digital channels, all from one platform. Answer customer questions quickly with built-in AI that uses your business's knowledge base to create tailored self-service experiences. AI receptionist answers inbound voice or digital interactions while routing complex questions to live agents. When customers reach your team, they have all the context they need in one immersive omnichannel workspace. During conversations, agents get real-time answers surfaced by AI. And. Supervisors get alerts for conversations that need extra support. RingCX also connects to tools like Salesforce so agents can handle calls and messages right from a CRM. After every call, built-in AI generates call summaries synced to that CRM following the conversation. Workforce Engagement Management streamlines agent coaching and improves team performance. Managers can scan AI call summaries to get up to speed quickly, give instant feedback with AI coaching insights, track patterns like common objection handling, and share development plans with a click. Plus, it is easy to see patterns like customer sentiment using AI-driven CSAT insights, make strategic decisions with built-in executive insights, and optimize schedules to make sure you always have the right team on hand. Keep an eye on your entire contact center's performance with actionable analytics. It all comes together in one omnichannel workspace, so no matter the size of your business, you can deliver effortless customer experiences at every step. Get started today at ringcentral.com. That is RingCX. We're proud of the customers that we've attained as well. There's been significant impact across these organizations from saving 10 hours per week in what was once a manual process of coaching and scoring interactions to saving those 10 hours is huge in any size organization, especially a formal contact center where you have 50, 100, 200, thousands, 10 thousands of agents. San Diego Symphony leverages RingCX to improve call abandon rates and really have seen an improvement in how people are buying tickets and decreasing hold times by 95%. It's really an effective solution across the board that provides them with that overall capability that we just saw. And Novatech is leveraging ACE or what we call AI Quality Management to automate the coaching as well and they've seen a 20% improvement in customer service interactions on a daily basis. If you think about the number of agents that are answering that and the revenue associated with the Symphony, that is a very big deal for them. We have had quite a conversation and I want to thank you all. We have talked a lot about what we are doing today in terms of the leadership that we have in Agentic Voice AI. Additionally, we covered what Kira and I represented in terms of the AI announcements with AIR, AVA, and ACE, and I also introduced to you the CE Bundle and the Customer Engagement Bundle for RingEx as well as our new RingWEM or Workforce Engagement Management. That is all I have for you right now. What I would like to do is let you know that we have a 10 minute break, so feel free to roam around, use the restrooms, and then we're gonna come back in here and pick up. Thanks, everybody.