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smile DIRECT SmileDirectClub Reports Third Quarter 2021 Financial Results November 8 , 2021 NASHVILLE , Tenn . , Nov. 08 , 2021 ( GLOBE NEWSWIRE ) -- SmileDirectClub , Inc. ( Nasdaq : SDC ) , the next generation oral care company with the first medtech platform for teeth straightening , today announced its financial results for the third quarter ended September 30 , 2021 . Third Quarter 2021 Financial Highlights CLUB • Total revenue of $ 138 million , a decrease of 18.3 % over the prior year period . • Net loss of $ ( 89 ) million , a decrease of 105.6 % over the prior year period . ● Adjusted EBITDA of $ ( 54 ) million , a decrease of $ 57 million over the prior year period . • Diluted EPS of $ ( 0.23 ) , a decrease of 109.1 % over the prior year period . Year - to - Date Third Quarter 2021 Financial Highlights • Total revenue of $ 511 million , an increase of 8.3 % over the prior year period . Net loss of $ ( 240 ) million , an improvement of 2.1 % over the prior year period . ● Adjusted EBITDA of $ ( 72 ) million , an improvement of $ 13 million over the prior year period . • Diluted EPS of $ ( 0.62 ) , a 3.1 % improvement over the prior year period . Key Operating Metrics • Third quarter unique aligner shipments of 69,906 . • Third quarter average aligner gross sales price ( “ ASP ” ) of $ 1,900 for the third quarter of 2021 , compared to $ 1,794 for the third quarter of 2020 . " We are disappointed with our third quarter results driven by the macroeconomic headwinds that are influencing the spending of our core demographic , " said David Katzman , Chief Executive Officer and Chairman of SmileDirectClub . " While we could not have anticipated the rapidly evolving nature of this impact on our consumer , we have responded quickly to focus our marketing on helping support them during this time , while we also move upstream with higher income demographics through the Challenger Campaign and investments in our Dental Partner Network . We remain incredibly optimistic and believe that we are well positioned to continue to capture the global opportunity in the rapidly expanding market for clear aligners . " Smile DirectClub Chief Financial Officer Kyle Wailes added , " The third quarter results do not fully reflect the investments we have made to grow our brand , as the macro - economic environment for our core demographic , along with Apple privacy changes earlier this year have presented significant challenges to digitally native brands such as Smile DirectClub . We have a product and service offering that is highly competitive with the incumbent in our space at a significantly lower cost and is a true differentiator compared with teledentistry competitors . The liquidity in our balance sheet and the strengthening of our brand will allow us to execute on our lead strategy and change the composition of our marketing spend to more efficiently and effectively drive long - term growth . " Business Outlook SmileDirectClub's mission is to democratize access to a smile each and every person loves and deserves by making it affordable and convenient for everyone . Every decision and investment the Company has made is to support and expand this mission and enable its long - term growth potential . SmileDirectClub possesses the unique assets and innovation to disrupt the incumbents , the agility to adjust to the needs of its customer , and a sustainable brand that is top of mind with consumers . The Company has been issued 30 patents and counting for its innovations in orthodontic treatment planning , aligner manufacturing , smile scanning technologies , its proprietary telehealth platform and a variety of other areas . The most recent patent was granted for the Company's SmileBus concept and there are many more pending and in the pipeline in the US and abroad on various technologies relating to data capture , 3D image capture , intraoral scanning , monitoring , manufacturing , and consumer products . In addition , the Company has enabled treatment for over 1.5 million customers , built the only end - to - end vertically integrated platform for the consumer at scale , created a Dental Partner Network with 735 global practices that are live or pending training , created oral care products available at over 12,900 retail stores worldwide , and remains the strongest teledentistry brand in terms of aided and unaided awareness . When consumers are considering straightening their teeth , they typically do one or all of the following : One , they search online to understand their options ; two , they might ask a dentist ; and three , they might ask a friend or family member which option they should choose . Based on the Company's research , consumers have noted its product and customer experience is nearly identical to Invisalign , 60 % less expensive , and more convenient . For other teledentistry platforms , its research showed that significantly fewer customers would recommend those brands compared with SmileDirectClub