Ladies and gentlemen, thank you for your patience and holding, and welcome to the SEI fourth quarter 2020 earnings call. At this time, all participant phone lines are in a listen-only mode, and later there'll be opportunities for your questions. If you'd like to queue up at any point during the presentation, feel free to press one followed by zero. Just a brief reminder, today's conference is being recorded. I'm now happy to turn the conference over to Chairman and CEO, Al West. Thank you very much, welcome everyone. All of our segment leaders are here with me on the call as well as Dennis McGonigle, SEI CFO, and Kathy Heilig, SEI's Controller. I'll start by recapping fourth quarter and full year 2020. I'll turn it over to Dennis to cover LSV and the investment in new business segment. After that, each business segment leader will comment on the results for their segments. Finally, Kathy Heilig will provide you with some important company-wide statistics. As usual, we'll field questions at the end of each report. Now let's turn our attention to the financial reports of the fourth quarter 2020. Revenue grew 5% from a year ago. Fourth quarter earnings decreased by 2% from a year ago, fourth quarter EPS of $0.86 grew by 2% from the $0.84 reported in 2019. Fourth quarter asset balances grew by $27 billion, while LSV's balances grew by $11.6 billion. During the quarter, we repurchased 1.8 million shares of SEI stock at a price of $54.36 per share. That translates into $99 million of stock repurchases. During the entire year, in the form of repurchases and dividends, we passed $529 million of capital to shareholders. This quarter, we also continued our investment into growth-generating initiatives. The newest effort is One SEI, which is a large part of our growth strategy. As you will recall, One SEI leverages existing and new SEI platforms by making them accessible to all types of clients, all adjacent markets, and all other platforms. Now turning to revenue production. Fourth quarter sales events net of client losses total $8.8 million and are expected to generate net annualized recurring revenues of $4.9 million. Now, we are not discouraged with this quarter sales results. They do not reflect the sales activities occurring throughout the company in all of our target markets. We treat the results as a timing issue, which will correct itself. Our unit heads will speak to their specific sales results and their opportunities. To grow and prosper in the future, we know that things will never be the same. We have been very busy adapting to new mental models and realities, such as remotely distributed workforce. We have a lot of positive momentum moving into 2021. We have strong backlog of sales and conversions and a number of key prospects late in the sales cycle. We also have made progress in strategically repositioning our asset management business segments. We are poised and ready to capture the opportunities inherent in significant change. That concludes my formal remarks. I will turn it over to Dennis to give you an update on LSV and the investment in a new business segment. After that, all segment heads will update their results in their segments. Dennis? Thanks, Al. Good afternoon, everyone. I will cover the fourth quarter results for the Investments in New Business segment, discuss the results of LSV Asset Management. During the fourth quarter 2020, the Investments in New Business segment activities consisted of the operation of our private wealth management business, our IT services business opportunity, the modularization of larger technology platforms to deliver on our One SEI strategy and other investments. During the quarter, the Investments in New Business segment incurred a loss of $11.4 million, which compared to a loss of $9.8 million during the third quarter of 2020. This increased loss reflects an increase in investments specifically related to our One SEI strategy. Approximately $8.7 million is tied to that effort. We also recorded an adjustment to the valuation of our contingent obligation for the Huntington Steele acquisition, increasing expenses by approximately $900,000. Regarding LSV, our 39% ownership contributed $30.6 million in income to SEI for the fourth quarter of 2020. This compares to a contribution of $39.1 million in income for the fourth quarter of 2019. Assets during the period grew approximately $11.6 billion. LSV experienced net negative cash flow during the quarter of approximately $4.6 billion, offsetting market appreciation of approximately $16.2 billion. Revenue at LSV was approximately $102.1 million for the quarter, with no performance fees. Finally, for the company, our effective tax rate for the quarter was 19.6%. I'll now be happy to take questions. Just a reminder it is pressing one followed by zero if you want to place yourself in queue. Looks like we do have a question here from the line of Ryan Kenny of Morgan Stanley. Your line is open. Hi, Dennis. Good afternoon. Hey, Ryan. On the last earnings call, you mentioned a $3 million uptick from health insurance costs in the third quarter. Just wondering where that number stands in the fourth quarter and how we should think about the trajectory of health insurance spend going forward. Yeah, it was essentially flattish to down a little bit in the fourth quarter. Since we self-insure, it's case by case within the workforce. I'd say I would guess that maybe it would be in this range, same range, for the course of the year, if not maybe down a little bit, other than we have added more employees to the company. That in and of itself will increase our healthcare costs. We had some special health situations with certain individuals that really drove up anomalies, if you will. Unfortunate anomalies, I would add. Got it. On the $8.7 million increase from One SEI, just wondering if you could give an update on how you're thinking about the trajectory for the One SEI spend through 2021? I think you said before that it should start to come down gradually through the year, just wondering if that's still the case? Yeah. That wasn't an increase. It was just how much we spent in the quarter, which was up slightly over third quarter. I wouldn't say materially. As we progress through this year, that's the peak quarter, was fourth quarter, and it'll start to come down as we deliver finished activities from that work. It won't go to zero by the end of the year, but it'll be significantly lower. Got it. Thanks. Yep. Just a reminder, one followed by zero to place yourself in queue. Looks like next we have the line of Chris Donat, Piper Sandler. Your line is open. Hey, good afternoon, Dennis. One for you and Al about the $8.8 million in sales events, and Al's comment that it was a timing issue and not reflecting the sales effort. Should I read into that so far in January, sales events have been pretty good, or is that the wrong conclusion to draw? Rather than you read into anything, why don't we wait for Mr. Meyer to go? Okay. I can wait. Okay. If I can try on another question, just following up on what Ryan was asking, a bigger picture for expenses, and thinking about your 2020 expenses at $1.2 billion, should we expect something in that neighborhood for 2021 or maybe a little less with less investment in One SEI? I recognize sub-advisory is always going to be market dependent. Yeah. Help on thinking about 2021. Yeah. There are some variable costs associated with the revenue. You mentioned one of the key ones, which is sub-advisory expenses, which was one of the areas of cost increase in the fourth quarter. That's all good news, though. We want to see that. As I look out for the rest of the year on expenses, I still peg around inflationary type rates because we will have compensation inflation as the year progresses with our workforce, particularly as we had last year in that middle part of the year into going to the third quarter. We are growing, particularly in certain business lines that do then lead to some additional headcount. I would say we'll get some offsets with the One SEI spend coming down. We also are capitalizing less of our development spend. The net effect of that gets to the expense line, and we're doing a lot to try to work that down as well. I would like to sit here and say that we would be flat, but I think we'll still see some level of increased spending. I wouldn't say there's nothing unusual in that. Okay. Thank you. Year-over-year expenses were total year for the company. We're pretty flat, up maybe 2% or so. I think if we can accomplish that again, we'll be in pretty good shape. Okay. Our number one focus is get the revenue in and get as much of it to the bottom line as possible. That's the goal. That's still the goal. Next we have the line of Robert Lee of KBW. Your line is open. Great. Thanks. Happy belated New Year, everyone. Thanks for taking my question. Thanks, Rob. You too. Thank you. Just a quick one. This is probably incorporated into your quarter comments on expenses, but in quickly reading through the release, I noticed there's a pretty decent increase in equity-based comp, and maybe due to some changes next year. Maybe just quickly how we should be thinking about that, kind of thing which drove that and will that be flowing through the segments or kind of in corporate? Just trying to think of it via geography of it. The option-based expense follows the people. It would hit the segments as well as G&A because it follows the employee themselves who have been awarded option grants. The increase in option expense is a function of a couple things. One is certainly we do grant options as a general rule every December, and we went through that grant process this past December. Those new options that have been granted are now in the expense number. We do expect those to vest on schedule as our option plan outlines. We also, as we talked about after the third quarter, we pushed out a year of vesting estimates on one particular tranche. That just has the effect of extending the expenses into the future. That adds to that number. A big part of it is the option grants that we made in our usual annual cycle. It does follow the people, so it'll show up in all the segments as well as G&A. Great. Then maybe just a quick follow-up. I know in the past, a lot of your option grants have been partially EPS driven as to vesting and how soon, how fast. I guess we can wait for the proxy, were there any changes in the recent grants? Any color on the baked-in earnings growth to hit vesting or accelerated vesting? Yeah. I usually like to wait till the proxy gets out there. That being said, I'd say that our Board, when they look at the option grant process, that's the governing body that drives that. As management believes, we're already doing pretty well, I think, as a company. Over the next three to five years, we feel pretty bullish about our growth prospects. They set the vesting targets in line with expectations on near-term growth coupled with longer-term growth expectations. I think our shareholders, as a general rule, if we hit those targets, they'll be satisfied and should be well rewarded in the stock price. The thing that is on top of our earnings goals, however, just to emphasize, is our option grants vest in 50% chunks. They can vest no sooner than two years for the first 50% and four years for the second 50%. We still have that kind of two-year, four-year minimum vesting cycle in addition to that. They don't vest at all if we don't hit the EPS targets. Right. Great. Thanks, Dennis. Yeah, no problem, Rob. At this time, we actually have no further questions queued. All right. With that, I'll turn it over to Steve, and he can answer Chris Donat's question. Steve? Steve, are you still on? It looks like Steve's line has dropped, and he'll be reconnecting just shortly for us. Okay. Sorry about that, everyone. If we can just hold on 30 seconds for Steve. Dennis? Hey, Steve. Hey, sorry about that. I got dropped off. Yeah, no problem. Well, you're on. Chris Donat's waiting for your answer to his question. I heard that setup. I appreciate it. Thanks, everybody. Sorry for the delay. Good afternoon, everyone. 2020 was a challenging year across our industry and the world due to the pandemic. Despite this challenge, we were able to continue to drive momentum in new business events, client expansion, implementations, and our growth strategy for private banks. The fourth quarter and annual 2020 numbers and comparisons are listed in our earnings release for your review, so I'll only highlight a couple of key areas in the financial results. Specifically, fourth quarter 2020 revenues totaled $119.7 million, which was up approximately 1% compared to the fourth quarter of 2019, and up 4.2% versus the third quarter of 2020. This was primarily due to one-time revenues, along with an increase in recurring revenues from increased assets. We do not expect the majority of the one-time revenues to repeat next quarter. Fourth quarter 2020 profit of $4.6 million for this segment was down slightly from the fourth quarter of 2019. This represents the absorption of previously announced losses, new revenue generation, and a modest increase in expenses. Fourth quarter 2020 profit compared to the third quarter 2020 profit was up about $2.9 million, mainly driven by our increase in both recurring and non-recurring revenues. Turning to sales activity, for the quarter, we closed $3.8 million of gross recurring sales events, which resulted in $2.1 million of net recurring events for our investment processing business, offset by a negative $1.1 million in asset management events. This offset from asset management brought our total net recurring events for the quarter to $1 million for the segment. Also, in the quarter, we closed $1.2 million in one-time sales. One-time sales for the year totaled $16.5 million and helped dampen the impact of lost business. I'm pleased to announce that during the quarter, we signed an agreement with a new client, a large trust company headquartered in New England. We expect this client to migrate to SWP from a competitor platform in the second half of 2021. In addition to converting their wealth management business, the client will also be outsourcing their back office to SEI. They previously managed their operations in-house. As Al mentioned, our sales results were a function of timing. After the quarter closed but prior to this call, we signed three additional SWP agreements. The first is with longtime TRUST 3000 client, Bangor Savings Bank. Bangor Savings, headquartered in Bangor, Maine, has been an SEI client since 2011, and we expect to migrate their TRUST 3000 business to SWP in the first half of 2022. We signed an agreement with a West Coast large community bank who will migrate to SWP from a competitor platform in the first half of 2022. As we continue our One SEI strategy, we believe this firm has an opportunity to leverage additional SEI platforms and solutions, and is currently evaluating SEI's asset management distribution product for the benefit of their business and their clients. We are pleased to announce that we signed an agreement with another new client, UMB, United Missouri Bank, to migrate their private wealth management book of business to the SEI Wealth Platform. Headquartered in Kansas City, UMB is the second end-to-end assessment and decision-making process to be fully completed in a remote environment, as our engagement began after our offices had gone to a work-from-home model as a result of COVID-19. We are proud of the way both organizations were able to virtually come together to conduct and execute a meaningful business agenda despite the challenges brought forth by the global pandemic. As Al referenced, this is an example of us changing our mental models, in this case, around sales, which bodes well for the future. We are excited to work with all these firms as they migrate towards the SEI Wealth Platform and look forward to supporting their future growth initiatives. These three clients are not included in our Q4 sales events and will be included in our first quarter events. From a global perspective, we continue to see expansion and growth in the U.K. from the Fusion Schroders migration and continued progression with the HSBC implementation. As an update on our backlog, our total signed but not installed backlog is approximately $70.5 million in net new recurring revenue at the end of the fourth quarter. Turning to implementation activity. In the fourth quarter, we successfully converted Edward Jones Trust Company from TRUST 3000 to SWP. Edward Jones has been an SEI client since 2001. I'm happy to report that this is another client who was successfully brought live in a 100% remote environment. From an asset management standpoint, total assets under management ended the period at $25.5 billion, representing a 9% increase from the third quarter of 2020. Our AUM increase was due to market appreciation. Our cash flow for the fourth quarter of 2020 was a negative $456 million. As we move into 2021, our focus is on maintaining our strong momentum and to continue growing our business, bringing on new clients, expanding with existing clients, and entering new markets. We will also focus on driving scale in our business as we push towards providing a sustainable and accelerating margin growth. We will continue to manage through headwinds as we enter the year, but we'll do so with a focus on the future. We are excited and optimistic on our growth opportunity. That concludes my prepared remarks. I'll now turn it over for any questions you may have. Looks like we do have the line of Ryan Kenney of Morgan Stanley. Your line is open. Hey, Steve. How are you? Good. How are you, Ryan? Good. Just on the backlog, I think I heard $70.5 million is where it currently stands. I just wanted to get an update in terms of the timing, how much you expect to come through this year versus next year. Yeah. I think right now, looking at it, and again, this is a number somewhat moving, but right now, as we look at the backlog, about 58%, 60% of it's going to fund within the next 18 months, and the remainder will fund after that 18 months, probably the following past 18 to about 24, 26 months. Got it. Thanks. Sure. Next, we have the line of Chris Shutler with William Blair. Your line is open Hey, Steve. Good afternoon. Good afternoon, Chris. On the three wins that you announced that were not in Q4, that'll be in Q1, can you give us a sense of how large those are on a recurring revenue basis? If you take all three together, we're talking probably just under $7 million in net recurring revenue. We have a lot going on in Q1 positive-wise as well as some potential headwinds. There's a lot of activity in motion that can impact the number. We have more work to do, but what I'd say is we're off to a good start. All right, great. I know you gave the one-time revenue in the quarter. Was it 1.2 or was it two? I didn't catch that number. Sure. It was $1.2 in one-time for the quarter, $16.5 for the year. Got it. Okay, thanks a lot. I'll hop back in queue. Sure. Next, we have Robert Lee, KBW. Great. Hi, Steve. Thanks for taking my questions. Hope all is well. Sure, Rob. Hope all is well with you. All good, thanks. Just curious, two of the three that you signed subsequent to the start of the year are existing clients. Can you just talk a little bit about with the taking on the SWP platform, were those generally kind of revenue enhancing? Was it kind of revenue flat? If it's kind of revenue flat, how you kind of expect those relationships to evolve? Maybe first question. Yeah. You were a little unclear there, Rob, but I think what you said is, so of the three signings post the quarter end, actually one of them was an existing TRUST 3000 client. Two were new to SEI. What I'd say is, obviously, with the one that moved from TRUST 3000, SWP was a net up in moving to SWP. The other ones were obviously at our market rate. I'd say from a revenue standpoint and where they are to start, was kind of where I thought they would be. As I mentioned, I think we have aspirations that we can grow with these clients. Okay, great. Just maybe onto the asset management business programs within the segment. I just want to make sure I heard right. The cash flows were - $460. Is that correct? Yeah, $456 million negative. Just kind of curious, I think you maybe touched on it, but can you just update us on a couple of the initiatives underway in that part of the business away from SWP? I know there were some new things in past years. Just trying to get kind of an update on things there. Yeah. Listen, I think obviously, that business, we provide a program for mainly our banking clients. We're part of an overall program of these banks, so we're a piece of it. I think that has been under a little pressure this year as banks have decided to move money either into cash or to other places or other parts of their program. That is obviously reflected in the net negatives we've had. I think ongoing, I do think during the year, though, we didn't lose one client during the year. We did have new clients that helped mitigate some of the outflows. I think, obviously, the concern with that a little bit is we're part of a program. We don't control the whole program. As banks change either their strategies or their programs, that's obviously something strategically we look at because it'd be positive for us or negative. I think there's been a number of initiatives as well as other new programs that we've launched this year, obviously the outflows have weighed them down. It's something we're hoping that as the market continues, we'll continue to be a bigger part of the overall banks' programs with these. Obviously, if they decide strategically to do something else, that could have a negative impact on us. Great. If I could just throw one more at you. Sure. You've also kind of talked about reinvigorating the U.K. business. I think if I'm not mistaken, maybe you did change some personnel there over the past year or so. Could you maybe update us on what you're seeing there, how you feel about that part of the business, which I guess at this point, maybe about 10 years ago, kind of got you off the ground. Yep. It sounds like more dormant recently. Yeah. What I'd say is I think that when I look across all the businesses, the U.K. was probably impacted the most from the pandemic from a slowdown of sales. While the pipeline still remains active, it's obviously slowed very significantly. There are several deals that we are working through the pipeline on, and I'm encouraged by them. I'm encouraged by the size of the pipeline we have and the additions we're making. I guess the one caveat is it's just taking a lot longer. A lot of the initiatives have slowed and/or they haven't stopped, but they've delayed. With the pandemic going on a little bit more severely over in the U.K., I don't think that's going to fall out really in this quarter. It'll probably take another quarter or two, I think, before we start to see, and this is industry wide, start to see more activity. Okay, great. Thanks for taking all my questions. Appreciate it. Sure, Rob. No problem. Next we do have the line of Owen Lau of Oppenheimer. Your line is open. Thank you. Good afternoon, Steve. Sorry, I lost my connection a little bit. If you have addressed that, I apologize for that. It looks like you control the expense quite well given your revenue growth in the fourth quarter. I recalled you mentioned that you will continue to make investments It will tail off in the second half of 2021. Is there any change in that timeline? Thank you. Yes. No, Owen, there's no change. Listen, we're going to still make investments, and we feel good about how we've managed expenses. I think as Dennis said, as we continue to grow, there might be more expenses we add. As I've started to say in past quarters, we're really starting to focus on the scale of this business, and we're looking to drive a more sustainable and accelerating margin level. We will look to manage our expenses as well as reduce our expenses where we can, and that'll be one of our priorities for this year. The one thing we won't do is manage expenses to the extent where it would hurt revenue coming in. Obviously, we have a number of large deals we're working on, and if they were to happen, we would certainly support them with any new business, new people, new expenses we needed to. I feel that where we are on track record of expense, kind of from Q3 - Q4, that's what we can expect going forward. Got it. Another quick one. Could you please comment a bit on your strategic partnership with Canoe Intelligence? How big do you see the opportunity in the family office space, and then the next step of this strategic partnership? Thank you. Sure. Just one clarification. Canoe is part of a strategic partnership we formed with our family office services, formerly known as Archway, and that rolls up in our investment manager unit, but I'll answer the question here. Just wanted to make that clear to everybody. It is a partnership that we feel helps expand, certainly, our reporting and aggregation capabilities. That's a widely used system and capability in the industry, and it feels it just gives us more power to our platform. It's something that we felt that we needed to do, will help us continue to support the growth we've seen and future growth down the road. Okay, thank you. That's it for me. Great. Thanks, Owen. Next we have the line of Ryan Bailey, Goldman Sachs. Line is open. Good afternoon, Steve. Good afternoon, Ryan. How are you? Good, thanks. I was just wondering if you could talk about the addressable market for the segment and your thoughts around expanding into the RIA space. I was just wondering how you think about timing of when that could start contributing to the sales pipeline. I think the market we have both in the U.S. and U.K. is still active. I think it's smaller than I would like, especially when I look at it compared to some of our other markets like in IMS. One thing we've started to do, obviously, is start to branch that out to more of a wealth manager-based approach. The large RIA initiative we have could give us upwards of 1,800 new prospects that we could go after. We've actually started to already prospect in that space, and we're hopeful that this year it will help drive some of our sales. Got it. Thank you. Sure. At this point, we actually have no further questions queued. Great. With no other questions, I'll turn to the Investment Manager Segment. 2020 marked another strong year of growth and momentum for investment managers across the business, including in our results, sales, expansion with clients, and execution of our growth strategy. Revenue for the fourth quarter of 2020 of $129.6 million was 13% higher as compared to our revenue in the fourth quarter of 2019. Profit for the fourth quarter of the segment of $49.4 million was 17.6% higher as compared to the fourth quarter of 2019. Third-party asset balances at the end of the fourth quarter of 2020 were $760.4 billion, approximately $30 billion higher than the asset balances at the end of the third quarter of 2020. This increase was due to market appreciation of $36.3 billion, offset by net client fundings of a - $6.3 billion. The negative fundings this quarter were due to new client fundings being offset by one client shutting down a product line and liquidating their fund complex. In turning to market activity, during the fourth quarter of 2020, we had a strong sales quarter with net new business events totaling $9 million in recurring revenue, as well as a record quarter recontracts of $43 million in recurring revenues. These events include the following highlights. In our alternative marketing unit, we closed a number of strategic new names, while sales to existing clients continued to be robust as these clients continue to launch new products. SEI was selected to provide fund administration for several new credit fund launches for a +$200 billion global alternatives manager, demonstrating our industry-leading platform and continued commitment to the growing private credit space. SEI was also selected after an extensive RFP process by a $20 billion private equity firm, first-time outsourcer, for full fund administration. In our traditional market unit, we had another strong quarter in our collective investment trust business. We also had continued success executing on our growth strategies, adding new and existing clients onto our data aggregation and middle office services platform. All of which is consistent with our land and expand strategy. In Europe, we added several new names, including a top 10 global financial institution in the fourth quarter. In our family office services unit, we released a comprehensive technology upgrade to the industry-leading Archway platform. The upgraded platform provides the foundation for rapid innovation within the family office technology segment. In addition, family office services continued to see steady demand in the single family office segment with the signing of multiple new sales events. Our backlog of sold but unfunded new business stands at $38.6 million at the end of the fourth quarter. As we progress into 2021, we will continue to focus on our growth strategy and look to continue our strong momentum in new sales and expansion with existing clients. We will also look to continue the expansion of our platform, primarily into the front office with our investor platform, which we believe will provide an additional source of growth. We remain optimistic and excited about our growth opportunities. That concludes my prepared remarks, and I'll now turn it over for any questions you may have. Just a reminder, it is one followed by zero if you'd like to queue up here for a question. Looks like first we'll go to the line of Robert Lee of KBW. The line is open. Hi. Great. Thanks again, Steve. Sure, Rob. I have a margin question. I mean, margin 38%, probably by my records, kind of maybe even an all-time high. I'm not sure. And I do know it bounces around, but it kind of feels like it's been running towards the high end of where you have historically. How should we be thinking of margins going forward? You've always kind of run in this 35%, 36% range. Is that still what we should be thinking, or are you kind of reaching a new level of scale that it should be somewhat higher? Yeah, I'm going to sound like a broken record here, Rob. I feel comfortable with the business in that 35%, 36%, in the mid. I've always said it'll bounce around a little bit. I'm more comfortable when you look at it year-over-year. If you look at it year-over-year, it's still in that 36% range. I think Q4, we did a good job managing expenses. I think there was a number of factors in that, including some expenses that did not repeat from Q3, and some investment downtick. Part of the key for our continued and sustained growth in this business, which I think is the key that we're looking for banking as well as, we've always looked to expand out the future markets, expand out our solution, invest in our solutions and platform, and we'll continue to do that. With that continued investment and spend, which, again, we don't capitalize, we expense, that will mute down the margins a little bit. Will we get a couple of quarters and can we start to tick up a little bit here and there? Yeah. I think if you were to ask this and look back five years ago, I'd caveat it in the 34, 35 range. I do think there's a progression. I just don't think it's as big as a progression as we saw this quarter. Okay. Fair enough. Can I ask you just to repeat, you mentioned what your comments around the client liquidation? I missed the comment in the first part of it. If you look, for the first time that I can remember, we had kind of a negative net events on the asset growth side. We did have positive client fundings this quarter, but they were wiped away by one client who had a specific target date fund family, really targeted to one client. They for strategic reasons, shut that down. Those assets going out was what caused the negative client fundings. Okay. Got it. Thank you. Sure. At this time, we have no further questions queued. Great. With that, I'll turn it over to Wayne to discuss the Advisor Segment. Wayne? Thanks, Steve. The world headline for 2020 was the coronavirus. The 2020 headlines for the SEI Advisor segment were the incorporation of digital advisor recruiting in response to the pandemic, a further opening of our platform to third-party investment brands, and added flexibility in our pricing model and the way we engage advisors. The financial results of this segment with numerical comparisons to last year are included in the press release. Color explaining some of those numbers include, fourth quarter revenues rose due to positive capital markets partially offset by negative cash flow. Expenses were down and margins were up due to one-time savings, mostly related to the pandemic. Ongoing operational expenses were pretty much a wash, with both increases and decreases, most notably an increase in direct costs due to asset valuations and a decrease in our technology spend. During the quarter, we had $245 million in negative net cash flow out of SEI managed assets and a positive $160 million in assets under administration. Total platform assets stand at $87 billion. Of this total, $75 billion were assets under management. While cash flow into our bundled pricing assets under management was negative, cash flows into our newer unbundled pricing products were strong. During the quarter, we recruited 78 new advisors, our best quarterly performance of the year. Our pipeline of new advisors remains active. For 2021, we will concentrate on four main areas. First, we will continue to enhance our technology platform to provide a compelling front-to-back business platform. We view our single source, completely integrated front-to-back platform as a differentiator. Second, we will continue to broaden our investment platform to include non-commoditized components, with examples being direct indexing and tax management overlays. Third, we will educate advisors on the applicability and benefits of both our historical investment management products with bundled fees and our newer unbundled fee products. Finally, in response to advisor needs, we have realigned our sales force to ensure adequate focus, accessibility, and contact with advisors seeking our capabilities to assist with their growth agendas. I now welcome any questions you may have. Again, just a reminder, one followed by zero to place yourself in queue. First, we have the line of Ryan Kenny, Morgan Stanley. Your line is open. Hi, Wayne. Good afternoon. Good afternoon. Just hoping you could give some more color on the advisor recruitment strategy. I know before COVID-19, a lot of it was done face-to-face, and then it turned virtual. Just wondering what the appetite is to stay digital and virtual post-vaccination. If there is an appetite, would there be any material expense benefit you could see prolonged into next year? Thanks. I guess the way I'd answer is there may be some expense benefit, but that's not really our focus. I think we will continue with the methods we're using now, and what they primarily are is when you look at the early parts of the sales process, we can make them national in scope as opposed to geographic in scope. As we conduct recruiting events, we can more finely segment the clients as to what they're looking for as opposed to just what geography they happen to be located in. That, I believe, makes us much more effective in recruiting advisors, and I expect that will continue, more because I feel it's more effective than because of the pandemic or the existence of the pandemic. Thanks. That's helpful. Next, we have the line of Owen Lau with Oppenheimer. Your line is open. Thank you. Hi, Wayne. I just have one quick question. Your comment about the revenue was up year-over-year, but expense was down. You mentioned the one-time saving due to the pandemic. Can you please quantify for us, is it fair to say that the delta between 4Q 2019 and 4Q 2020 is kind of the saving we should think about? Thank you. Yeah. I think that's a fair comment. I think you need to look at the fourth quarter of 2019 as much more indicative of the operating expenses of the unit. With the one modification being as our assets under management increase, our direct cost line increases. We're seeking savings in other areas. That delta, I would say, between those to what has gone up in our operating expenses compared to two years, we saved it in the one-time savings. Got it. Then with the vaccine, would that kind of change your view that the expense may go up in 2021? How should you think about the impact of the vaccine distribution on advisors? Thank you. Yeah, I do not expect the expenses to go up because we're back live in person. Obviously things like travel and perhaps conducting events, live events, the cost of that associated, but we're structuring and conducting virtual events and the expense associated with them. We don't want to save money by not doing events. We just want to spend the money on virtual events as opposed to live events. There will be some increase, but I think the increase in expenses will be largely due to the increase in the assets we manage. Got it. It's helpful. Thank you very much. Next, we have Robert Lee of KBW. Your line is open. Thanks. Hey, Wayne. How are you? I'm great. Good. A couple of questions. First one, I apologize if you've mentioned it, kind of advisor headcount, new signings in the quarter? Then maybe a second question is, I think it'd be helpful to kind of, at least for me, to get a sense of how do we think of the revenue dynamics between kind of bundled versus unbundled in the sense of you talking about having good flows in your unbundled services versus the bundled services being negative. How do we think of that revenue dynamic between the two? Is it negative, even wash? I'm just trying to get a sense of how to think of the moving pieces underneath as the business shifts. Okay. I think your first question, Rob, was new advisors. The number was 78. Okay. I think the more in-depth question is how do you think about the pricing of the unbundled product? I would say generally, and I'm generalizing, unbundled products all in are less expensive and lower sources of revenue than the bundled products. I think that's a reflection of investor and advisor needs. I think as we go out to educate advisors as to what fits best for them, an unbundled pricing product is a little bit harder to explain, and it has more moving parts. Bundled is much simpler and straightforward. You are correct. We are seeing more growth in the unbundled pricing model. The revenue recognition rate is a little bit lower, to be direct with your question. Okay. Maybe since, I'm just being a little slow. Obviously, bundled is pretty easy to centralize. If I'm thinking of an unbundled investment product, at least for me, it may be helpful, just what's been kind of a popular product, who you see traction with, and maybe a little bit of how that pricing works, just to understand it better. Yeah. The easiest example, and one of the very successful products, I would say, is an ETF wrap program, where the pricing of the underlying investment implementation, if you will, kind of the beta generation, is embedded in the ETF, which is not an SEI product. We use a multitude of third party. We pick whether it be iShares or Vanguard, whoever it is, and we assemble that. We unbundle the price, and we'll charge a portfolio-level fee that is the asset allocation, the tax management, the cost of the technology, the operation, the custody, that sits on top of that. As opposed to, if you go into our mutual fund wrap program, all of it's bundled into the mutual funds. Does that clarify? Yeah, it does. Thank you. Thanks. Next, we have the line of Chris Shutler of William Blair. Your line is open. Hey, Wayne. I just wanted to follow up on that last one. Can you give us a sense, like rough averages, how different the pricing is, unbundled versus bundled? Is it like 5%, 10%, or is it materially more than that? Yeah, I think it's probably more like 20%. Okay. Got it. What I would say is- Yep. The unbundled ETF product's been around for five years. What you see is kind of reflect, as we migrate to that, it kind of smooths into the numbers you see. Yep. Okay. I think this is sort of in line with the pricing question, but I think in this business as well as maybe in the institutional investor business, there's been some benefit over time from increased adoption of alternatives. Maybe just refresh my memory. Actually, has that been a benefit in your business that's helped the fee rate, or is that just in the institutional business? What I would say, that is primarily in the institutional business. Well, it's not in my business, let's put it that way. It's in the institutional business. Okay. One of the major factors there you need to understand, in my business, to the extent 90% of the advisors are affiliated with broker-dealers. The broker-dealers own the compliance oversight, and alternatives complicate that job for them. Yep. Okay. That all makes sense. Just lastly, you talked about tax management overlays, direct indexing. Just remind me what kind of the timing of that rollout is. Well, the direct indexing product is rolling out in two weeks. Okay. The initial direct indexing product will have tax loss harvesting and a negative ESG option built into the core product in what comes out, I think it's February 5th or something. I don't know the exact date, but it's around there. Active tax loss management is something we will incorporate into the direct indexing product later in the year. Now, we already have that incorporated into our active management SMA management. If you think about it, if you can take active tax loss management and put that into a passive portfolio, that makes it much more valuable. You don't have to pay for the active component and the tax overlay. You can just say, "I just want the beta, and then tax loss manage it for me. Yep, makes sense. You can't do that when you own an ETF, because you own the basket of securities. You don't own the individual names like you do in direct index. Understood. Sorry, just one more quick one, just on expenses, Wayne. Is Q4 a good jumping off point? No. Maybe could you just elaborate on that then? I think that there's a lot of what I would consider non-recurring savings in Q4 this year. I would probably say, I don't want to commit to the expenses, but I'd probably look at Q4 last year as being more indicative. Of where? Of what the jumping off point should be? Okay. Got it. Yes. Okay. Thank you, Wayne. Next we have Ryan Bailey of Goldman Sachs. Your line is open. Good afternoon, Wayne. Hi, Ryan. I was just wondering if you could help me think about the flows that are coming into the unbundled option or the AUA. Is that from existing advisors who are in the bundled option and kind of shifting assets across, or is this completely new advisors? Do you have any sense of the mix of what's driving that growth? I would say that it is about 50/50. Our objective here is, the asset management world has changed, and we're trying to put both our advisors and the clients in the products that make sense for them. If that means shifting from the bundle to the unbundle, that's fine by us. We'd rather get them in a better solution. It's also very appealing to new advisors. Currently, it's about 50/50 between existing and new. Got it. Okay. I guess the existing base, I'm not sure how much insight you have into this. Is it they're bringing across new accounts or there's sort of new money that's coming in? Or is it more of a conversion? It's a little bit of both. I think that they're not bringing new accounts onto the platform until they convert the existing book into the new philosophy. One way to think about it. This is setting us up for more growth with them. Got it. Okay. All right. That makes sense. On the AUM side, we've kind of moved through some of the initial COVID volatility, and it sounds like the digital marketing strategy is sort of taking off. I was wondering, do you feel that the flows are going to turn more positively on the AUM side into 2021, or is it kind of closer to flattish over the near term? No, I feel more positive about it going into 2021. Okay. All right. That's logically because COVID's behind us. It's sort of operating other things, or is there a driver? Yeah. Don't take this the wrong way. I don't want to say it's because COVID-19's behind us. I think that we've adapted to the new digital world, and we've learned by it, and I think that now we have a model that makes a lot of sense. Now it may get modified going forward, but we have some things now that just kind of work better that COVID-19 forced us to adopt. Got it. Okay. That makes sense. All right. Thank you. Next, we have Robert Lee of KBW. Again, your line is open. Sure. Great. Thanks for taking my follow-ups. Wayne, I just kind of want to make sure I'm understanding the minus $245 million of negative cash flow. Is that just bundled, or is that kind of, if I'm looking at bundled and unbundled combined, that was total cash flows between the AUM and the AUA in the segment? Is that the right way to think of that? Yeah, both the AUM and the AUA numbers I gave you are the entire totals for the unit. Okay. All right. Got it. I'm just kind of curious, sticking with the unbundled theme, I guess, for the call. How do you think of that kind of when you're talking to existing new advisors about your capabilities, and obviously, you've been doing the ETF program for a while now. How do you position that competitively? Is it performance versus other services out there, whether they're kind of robo services, if you will, or model portfolios? How do you position that to be differentiated from other programs your advisors could do elsewhere? Is it just performance really driven? Well, it's actually the opposite. I think that as you unbundle it allows you to sell the individual components, the individual value proposition of each component, as opposed to one fee. Do you want everything on the left side of the menu? Do you want to pick what you want? Do you need tax overlay? Okay, well, that's unbundled. Do you need ESG overlay? That's kind of unbundled. If you want the various components of it, we can unbundle, and they can pick and choose what they consider valuable and what they're willing to pay. It just makes it much more customized for them. It's in keeping with kind of the overall theme you see with everything, which is this mass customization at both the investor level and the advisor level. Okay. That's helpful. I appreciate it. Thanks. At this point, we have no further questions queued. Okay. With that, I will turn it over to Paul. Thanks, Wayne. Good afternoon, everyone. I'm going to discuss the financial results for the fourth quarter of 2020 as well as the entire year. Fourth quarter 2020 revenue of $82.3 million increased 2% compared to the fourth quarter of 2019. Full-year revenue is $317.6 million, decreased 1% compared to 2019. Market appreciation positively impacted revenue, while net client losses was the primary detractor. Operating profits for the fourth quarter 2020 were $45.5 million, 8% higher than the fourth quarter of 2019. 2020 full-year profits were $167.7 million and were flat compared to 2019. Higher capital markets and lower operating and travel expenses were positive to profit, offset by net client fundings. Operating margin for the quarter was 55% and for the year was 53%. Quarter-end asset balances of $97.2 billion reflect a $7.1 billion increase versus the fourth quarter of 2019. Net asset events for the fourth quarter were a negative $300 million. Gross sales were $1.4 billion, and client losses totaled $1.7 billion. Total new client signings for 2020 were $5.4 billion, which represents $12.8 million in revenue. This was accomplished predominantly in a virtual environment. Fourth quarter new sales were diversified across U.S. endowment and foundations, healthcare, and U.K. fiduciary management. The client loss numbers for the quarter and the year were primarily driven by acquisitions, DB terminations or curtailments, and unsuccessful rebids of competitive tenders. The OCIO marketplace is extremely competitive, and client rebids are common, so we anticipate client decisions to continue. This should also be a tailwind for new signings. The unfunded client backlog at year-end was $500 million. Finally, our focus in 2021 will be to continue to diversify new business growth out of the U.S. defined benefit market for OCIO, actively demonstrate our value proposition to current OCIO clients, and market extensively in order to close larger investors for our new ECIO, Enhanced Chief Investment Officer offering. We will also look at both organic and inorganic opportunities to fuel future growth. Thank you very much, and I'm happy to answer any questions you may have. Again, just a reminder, it is pressing one followed by zero to queue up here for a question. First, we go to the line of Ryan Kenny from Morgan Stanley. Your line is open. Hey, Paul. Good afternoon. Hi, Ryan. Just wanted to get an update on the strategy, so maybe starting on the geographic side. I know you're mostly in the U.S., but also have a sizable book in the U.K., Ireland, and Canada. Just want to get a sense of where you see the growth going forward from that lens, and how big the appetite is to expand more broadly into other regions. As you indicated, the big segments are U.S., Canada, U.K., South Africa, and then a little bit nominal in the Far East. We have different growth strategies for each one of the subcomponent markets. In the subcomponents, some of the niches like endowments and foundations in the U.S. are certainly big plays. We see growth in the U.K. with regard to continued evaluation of fiduciary management. We see growth with the consolidation of master trust in the DC marketplace in the U.K. We also see opportunities across the globe with our new initiative, ECIO, which is really spearheaded and targeted to very large, sophisticated investors that we introduced on the last call. That is probably about 1,400 suspects globally. That represents about $25 trillion of potential assets. Again, that's a technology and non-fiduciary service integration in helping their staff be more efficient. The good news is those types of investors are diversified around the globe, and we would see that as a key strategy. We are evaluating, again, a larger commitment in the Far East, and that's something I think, as a company, we need to evaluate as opposed to just the individual segment. Hopefully that answers your question, Ryan, about some of the focus globally. Got it. That's helpful. Just from a product lens, are there any capabilities that you feel like you would benefit maybe from more scale or as an add-on? Yeah, we think from an OCIO perspective, from a product lineup and from a capability, we are one of the largest in that marketplace and viewed as a kind of best practice in that marketplace. Other than a couple small components of different types of alternative launches that we normally would do, we don't think we have a product deficiency. One of the issues we have, which others have, is with such a crowded space, we have a issue of differentiation. When you have 80 different players who are in this space, it's hard for the consumer to distinguish from that vast number of competitors. Consolidation would help. Certainly, we spend an exhaustive amount of time with our clients and getting client referrals and client references because those are key to getting new business opportunities. On the ECIO, we think we have a full suite of capabilities from a technological perspective, but there are things that we're looking at externally that might help augment the suite. That's something that we'll continue to do as we roll out that new initiative to those do-it-yourself investors. Thanks. Thank you. Next we have Robert Lee of KBW. Your line is open. Hi, Paul. How are you doing? Good, Robert. How are you? Good, thanks. Actually, same question I asked Steve on Investment Managers being on the margin. I mean, 55% may be running around an all-time high, if my numbers are correct. I mean, certainly you've had very healthy margins here for a while, but was there anything we should think about that was suppressed, maybe expenses in the quarter? How should we think of it going forward, kind of, you've been in this kind of 51, 52-ish type of range. Is that the right way to think of it for a while? Yeah, I would say, outside of just great leadership, Robert, some of the realities of that profit margin are the markets. The markets clearly exploded in the fourth quarter. Obviously, it exploded in the third quarter. The way we recognize revenue in our group are four periods. For the fourth quarter, it would be September 30th, October 31st, November 30th, December 31st. All four of those periods were high water marks in those respective months, so that was a real positive. Consequently, the revenue increased fairly dramatically, and in fairness, most of that was market-related, not new initiative related. We're starting the year with a nice base. It looks like January will be a nice month as well. We're off to a good start, at least from that component. The expenses are down, and like my other colleagues, expenses are down because of travel. Not that we're not trying to travel, but the vast majority of our clients and prospects want to experience virtually. Historically, we've spent about $600,000 a quarter in travel. We've really not spent much of that over the last 3 quarters. We would anticipate not really spending much of that in the first 2 quarters, at some point, we will head back to the clients because they will want us to head back. The way we'll do it is measured, and we'll do it differently. We may not have to send as many resources into various geographies. We do think virtual will always be an aspect of a delivery for institutional investors. It might not be the only aspect, but it'll probably be a critical aspect. Visiting clients five or six times a year may not be as necessary in the future the way it was in the past. I think the margins, to get back to your original question, low 50% area is probably a more normalized margin range. This quarter was certainly an exception for those reasons I noted. Great. Thank you for taking my question, and I apologize for the dogs barking in the back. Oh, no problem. Next, we have the line of Chris Shutler, William Blair. Your line is open. Hey, Paul. I just want to put a finer point on that question around margins or expenses. A similar question to what I asked Wayne, but if we look at the Q4 expense number, is that a good jumping-off point for 2021? I ask because if you look back, I think over the last five years, typically, other than last year, where expenses were down just slightly into Q1 sequentially, in the other four years, I think they were down $2 million, $3 million, $4 million sequentially. So just how to think of, I guess, Q4 into Q1 excluding any kind of change that might have to do with the markets? Yeah. As far as expenses, I would say, like Wayne had answered, a year ago, expenses are probably closer. It's probably not that high. It's probably a little bit lower than that as far as the jumping-off point. Fourth quarter, again, there's a lot of savings there with respect to client events and client travel that we wouldn't estimate. It may continue in the first and second quarter, but we would not estimate that that would be a normalized run rate, what we're seeing in the fourth quarter. We had a little bit of a comp reduction in the fourth quarter as well that we would expect, and we hope will not normalize or will not be the same in 2021 with being able to close more business and pay more sales comp. I would say it's probably not as high as a year ago, but it's probably closer to a year ago fourth quarter than it is to the current fourth quarter. The sales comp reduction in Q4, how much was that? It was probably small, $250,000. It wasn't a big number. Okay. Got it. Okay. Thank you, Paul. Yep. Next we have Owen Lau of Oppenheimer. Your line is open. Thank you. Hi, Paul. Owen. I just want to go back to the Enhanced CIO. I hear you that the opportunity, it's huge in this space. Could you please give us a bit more color in terms of the marketing transaction? Have you started generating any revenue yet, or any other feedback from your clients or prospects? Thank you. Owen, we have not generated any revenue yet. We're actively in the market. We have talked to many suspects. We have converted many suspects to prospects, and some of those prospects are getting into a finer evaluation of our overall capabilities. As I indicated, it is different than investment management. It is an administrative platform that is coupling technology and non-fiduciary services, and it is a method to help those chief investment officers become more efficient and more effective at effectuating their internal investment process. OCIO takes the place of the CIO. ECIO helps the CIO be more efficient. We would expect it to be basis points. We have every belief in our marketing efforts of charging basis points. The yield with respect to basis points will probably be different in ECIO, where it might be in the 20s to low 30s for OCIO. It's probably in the high single digits to low teens for ECIO. That will make up itself for in scale because we're going to be dealing with multi-billion-dollar organizations. To -date, we're really excited about a lot of the work that we've done. We've hired some dedicated people, focused exclusively on the marketing efforts. We've done a lot of enhanced digital marketing. We've found that CEOs want to talk, which is great. They're very comfortable in having virtual meetings. Now it's just a question of converting those prospects to clients and moving more suspects to prospects. Got it. Just final one. Based on your progress so far, do you have any expectation when you can start generating revenue from that, or you're not ready to talk about that for now? Thank you. I would love to give more specifics, as Steve did with some post-quarter deals. I don't have that yet. I think I'd be remiss to give a specific timeframe. We're working as hard as we possibly can to get those deals over the goal line. Got it. Thank you very much, Paul. Thank you. At this time, we have no further questions by phone. Okay. I would like to turn the call over to Kathy Heilig, SEI's Controller. Thanks, Paul, and good evening, everyone. I have some additional corporate information regarding this quarter. In fourth quarter, our cash flow from operations was $93.4 million, or $0.64 a share, bringing year-to-date cash flow from operations to $488.7 million, or $3.28 per share. Fourth quarter free cash flow was $76.6 million, and year-to-date free cash flow was $410 million. For the fourth quarter, capital expenditures, excluding capitalized software, were $11.3 million, which did include $2.3 million for facility expansion. Year-to-date capital expenditures, excluding capitalized software, were $54.4 million, with about half of it relating to the facility expansion. We project our 2021 capital expenditures, again, excluding capitalized software, to be about $21 million, which does include about $6 million relating to the facility. We also would like to remind you that during today's presentation and in our responses to your questions, we have made certain forward-looking statements that are subject to risks and uncertainties that may cause actual results to differ materially. Please refer to our notice regarding forward-looking statements that appears in today's earnings release and in our filings with the Securities and Exchange Commission. We do not undertake to update any of our forward-looking statements. Now, please feel free to ask any other questions that you may have. Just a reminder, it is one followed by zero if you'd like to place yourself in queue for a question. It looks like we do have a question from the line of Chris Shutler of William Blair. Your line is open. Hi. Just a couple of final ones on expenses, if you don't mind. First, just to confirm, Dennis, in your initial comments, I think you said to basically expect low single-digit base expense growth in 2021, excluding any changes in sub-advisory. Is that correct? Yeah. I'm trying to be cautious on this because, as we know, things change, can change pretty quickly. Yep. Yeah, I think that's it. I'm sorry. I think without the markets, how to think about it. Yeah, I think that's a fair guess. Okay. Just to confirm that, call it 2%, 3%, whatever the number is, does that include the increase in stock comp that you're projecting, or does it exclude that? It would exclude that. It would exclude that. Okay. Yeah. Just lastly, I just wanted to confirm on the One SEI spend. I know you said it won't be zero by the end of the year, should we expect it to basically be pretty close to zero in 2022? It'll Again, I hate to go out on a limb because technology folks have a, and solution development folks have a great way of finding additional things to do. I would say the most comfortable I am is saying it'll clearly be below half of what it is now. Okay. Yeah. Between half and more than half. Okay. Thanks a lot. I appreciate it. Yeah, no problem. At this time, we have no further questions queued by phone. Very good. This is Al. Ladies and gentlemen, we're fighting on two fronts: first, the COVID pandemic, second, growing revenue and profits during disruptive times. On the first front, we were very fortunate to have planned well and been able to keep our workforce healthy and productive. On the second front, despite short-term headwinds, momentum is building throughout our business segments. That ends our call. Please be safe and remain healthy. Have a great day. Thanks for attending our call. Ladies and gentlemen still connected, that does conclude the presentation for this afternoon. We thank you very much for all of your participation and using our teleconferencing service. You may now disconnect.
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