Earnings release
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CO . stone.co StoneCo Reports Third Quarter of 2021 Financial Results November 16 , 2021 GEORGE TOWN , Grand Cayman , Nov. 16 , 2021 ( GLOBE NEWSWIRE ) StoneCo Ltd. ( Nasdaq : STNE ) ( " Stone " or the " Company " ) , a leading provider of financial technology and software solutions that empowers merchants to conduct commerce seamlessly across multiple channels , today reports its financial results for its third quarter ended September 30 , 2021 . " Dear Investor , It has been three years since StoneCo became a public company . This milestone causes us to reflect on the progress we've made in such a short time , as well as the learnings we have accumulated since our foundation . Since our IPO in 2018 , we have built on our strengths to scale the business - growing our client base 5.9 times , increasing our revenue by 3.5 times and TPV by 3.4 times , and evolving our solutions beyond payments - reaching over 422,000 banking clients and over 200,000 software clients . We continue to attract great talent and sustain the best levels of customer service . But much more than talking about numbers , we believe what makes Stone unique is our purpose , our people , and our culture . Our purpose is to serve Brazilian Entrepreneurs , transforming their dreams into results . From our point of view , any merchant who wakes up every morning to build a dream is an entrepreneur . As entrepreneurs ourselves , we are proud to serve them and help turn their aspirations and objectives into business results . Serving our clients always comes first . They bring us together and are the main reason for everything we do . We aim to improve Brazilian society by supporting its entrepreneurs . We do this by serving them with excellence , promoting fairer financial relationships , enhancing business productivity , and providing more sales options . We aspire to be a positive force in transforming the retail and financial industries through more balanced relationships . We , at Stone , are bound together not only by this common purpose but also by our culture and our values . They guide the way we do things , bringing like - minded people together and driving behavior at every level of our company . It is foremost through our culture that we aspire to serve all clients with equal respect , in every sector and region of the country . We operate with an ownership mentality , both in attitude and in our hearts . We make a conscious effort to learn every single day , cultivating a healthy discomfort in who we are today because we strive to be a better version tomorrow . We believe in meritocracy as the best way to be fair with each other . In Stone , the best argument always wins . Extreme honesty , with respect , is what builds a stronger company , one day after the other . We remind ourselves to leave our egos at the door . And no matter the circumstance , we always fight for what is right . We also believe that our team is stronger than each individual - no one achieves great things alone . Strong and trusting relationships are the foundation of a lasting business . Hence , we cultivate a genuine interest in others and hold high standards because they attract high - quality people . As entrepreneurs , we take great pleasure in building things . We have a passion for excellence . No effort is too small when we are serving our clients . We are ambitious and pursue results relentlessly . To fulfill our purpose and live by our values , we took on the challenge of building the best financial platform on top of the payments solution that brought us here , taking our relationship with our clients to the next level . From our early beginnings , we have always built our business around the merchant . This has motivated us to establish the hyper - local distribution that enables us to be closer to our clients . Our proprietary technology provides cost efficiencies and reliability that our clients need , and we provide the best customer service in our industry . With the acquisition of Linx and our current breadth of solutions for multiple retail verticals , we seek to build the best workflow tools that provide efficiency to our merchants and helps them sell more through multiple channels . We are just at the beginning of our journey to combine software and financial services that will bring even more tangible results to our clients , and we are really excited about the opportunities we are seeing . Looking ahead , we will intensify our focus on developing products that improve the everyday lives of our merchants and propel their success . We will allocate time , energy and capital toward improving the integration and user experience on all of our financial services and software products as well as new product development . We firmly believe we can help businesses that run on Stone to be more successful . Even though we have evolved and grown our business significantly since our IPO , our heritage values remain strong as ever and will not change : our commitment to serving our clients , our passion to find and develop the best young talents in our country , and our ambition to be a positive force in the evolution of our industry and our country . Thank you for supporting us . We look forward to the years to come . " Thiago Piau , CEO Operating and Financial Summary Table 1 : Operating and Financial Metrics Main Operating and Financial Metrics | 3Q21 I 3Q20 | Consolidated Operating Metrics | 9M21 I 9M20 | A |