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Synchrony Financial ( NYSE : SYF ) July 20 , 2021 SECOND QUARTER 2021 RESULTS AND KEY METRICS ● ● For Immediate Release ● ● $ 78.4B Loan Receivables ● Dol 5.3 % Return on Assets 17.8 % CET1 Ratio STAMFORD , Conn . - Synchrony Financial ( NYSE : SYF ) today announced second quarter 2021 net earnings of $ 1.2 billion , or $ 2.12 per diluted share , compared to $ 48 million , or $ 0.06 per diluted share in the second quarter 2020 . KEY OPERATING & FINANCIAL METRICS * RECORD NET EARNINGS DRIVEN BY A STRONG CONSUMER , AS REFLECTED IN PURCHASE VOLUME GROWTH AND CREDIT QUALITY Synchrony Reported Second Quarter Net Earnings of $ 1.2 Billion or $ 2.12 Per Diluted Share $ 521M Capital Returned Purchase Volume Growth Accelerated as Consumer Confidence Improved Continued Strength in Credit Performance , Contributing to a 112 % Decrease in Provision for Credit Losses Purchase volume increased 35 % to $ 42.1 billion Loan receivables increased $ 0.1 billion to $ 78.4 billion Average active accounts increased 2 % to 65.8 million New accounts increased 58 % to 6.3 million Net interest margin increased 25 basis points to 13.78 % Efficiency ratio increased 330 basis points to 39.6 % Net earnings of $ 1.2 billion , or $ 2.12 per diluted share , compared to $ 48 million , or $ 0.06 per diluted share Return on assets increased 5 percentage points to 5.3 % Return on equity increased 35 percentage points to 36.5 % synchrony CEO COMMENTARY Brian Doubles , Synchrony's President and Chief Executive Officer , said , " We continue to deliver strong financial results , reflecting the power of our technology - enabled model , the durability of our partner centric value propositions , and the diversity in our portfolio . " The hallmarks of our business - including exceptional digital capabilities , advanced data analytics , and our wide breadth of products and services are key differentiators that enable us to deliver attractive financing solutions and seamless customer experiences , while also addressing our partners ' evolving needs . " Synchrony is very well positioned to continue to win and renew key partnerships and solidify ourselves as a leading provider of one of the industry's most complete , digitally - enabled consumer payments and financing product suites . "