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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint®Investor DayJanuary 14, 2025The CX Automation LeaderDelivering AI Business Outcomes, Now
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.2 DisclaimersForward-Looking StatementsThis presentation contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of known and unknown risks, uncertainties, assumptions, and other important factors, any of which could cause our actual results to differ materially from those expressed in or implied by the forward-looking statements. The forward-looking statements contained in this presentation are made as of the date of this presentation and, except as required by law, Verint assumes no obligation to update or revise them, or to provide reasons why actual results may differ. For a more detailed discussion of how these and other risks, uncertainties, and assumptions could cause Verint’s actual results to differ materially from those indicated in its forward-looking statements, see Verint’s prior filings with the Securities and Exchange Commission.Non-GAAP Financial MeasuresThis presentation includes financial measures which are not prepared in accordance with generally accepted accounting principles (“GAAP”), including certain constant currency measures. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with GAAP , please see the appendices to this presentation, Verint’s earnings press releases, as well as the GAAP to non-GAAP reconciliation found under the Investor Relations tab on Verint’s website Verint.com.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint Investor Day Agenda SPEAKERTOPICMatt FrankelInvestor Relations and Corporate Development DirectorWelcome & AgendaDan BodnerChief Executive OfficerCX Market Evolution Jaime MerittChief Product OfficerVerint AI Differentiation Grant HighlanderChief Financial OfficerOutlook and Capital AllocationAlan RodenChief Corporate Development OfficerLong-Term Growth DriversModerated by Matt FrankelQ&A3 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.4Dan BodnerChief Executive Officer
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. CX Market Evolution © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.5 •CX Market – Addressing the labor challenge •CX Automation opportunity•Verint AI momentum and customer reported AI Business Outcomes•Verint CX Automation leadership
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Brands spend $2T annually on CX labor Current CX workflows are mostly manualElevating CX is a strategic priorityHiring labor to improve CX is unsustainable © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.6 The Challenge
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Automating manual CX workflowsto reduce cost andelevate CX. Now. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.7 CX Automation Opportunity
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. CX Automation – Brand Economics © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.8 Example: A brand spends $200M annually on 5,000 CX employees•Workforce Spend: $200M annually•CX Automation Platform: Delivers 20% CX workforce capacity valued at $40M•CX Automation Platform Cost: $2M•CX Automation Drives Significant ROI: 20x
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. AI Business Outcomes, Now Customer reported outcomes © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.9 Global Fintech Provider UK UtilityMexican Airline
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. AI Outcome: Verint bot automates compliance workflows, doing the work of 1,200 compliance managers © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.10 Fintech Provider AI Business Outcomes, NowCustomer reported outcomes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.11 AI Outcome: Verint Copilot Bots reduces call length by 35 seconds UK Utility AI Business Outcomes, NowCustomer reported outcomes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. AI Business Outcomes, Now © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.12 AI Outcome: Verint bot contains 85% of customer interactions, enabling the contact center to handle 3x the number of calls with the same number of agents Customer reported outcomesMexican Airline
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. •Today, CX workflows across the enterprise are mostly manual•Verint Platform automates CX workflows without disruption, delivering strong AI Business Outcomes, Now. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.13 Verint Platform: Automating CX Workflows
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. •Brands rely on manual workflows comprised of many micro-workflows•Each Verint bot is designed to automate a specific micro-workflow with high precision Strong AI InnovationPlatform offers >50 bots to automate CX workflows © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.14
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint CX Automation LeaderWorld’s leading brands rely on us for CX AutomationTop brands upgradeVerint WFE to Verint Platform to automate CX workflows For two decades, Verint has been the WFE market leader 15 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Well Positioned for CX Automation Leadership 16 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.•Verint is laser-focused on automating CX workflows•Verint Open Platform is differentiated with hybrid cloud•Our domain expertise is achieved by working with the world’s leading brands•Verint customers report differentiated AI Business Outcomes, Now
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Subscription Business~80% of revenue this yearGrowth accelerating, driven by AI business outcomesPerpetual and Professional Services~20% of revenue this yearCompleted Transition to Subscription Model © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.17
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.18Jaime MerittChief Product Officer
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint AI Differentiation © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.19 Differentiated platform architectureDifferentiated AI business outcomes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Deliver a Measurable Outcome•Each bot increases automation of a micro-workflow and reduces manual effortComplete Solution vs. AI Model/Toolkit•Built on latest AI models trained on CX data, embedded in CX workflowsDifferentiated Results•Superior AI outcomes vs competition What is a Verint Bot?Verint bots automate CX micro-workflows © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.20
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. VerintData HubThe Bot GymVerintDa Vinci AI The Bot FactoryVerintWorkflowsAI to Agents'Fingertips Rapid Innovation in Verint’s Bot FactoryVerint Platform includes everything needed to power differentiated AI business outcomes © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.21
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Hybrid Cloud Platform Verint’s open approach mitigates customer risks and helps future-proof a customer’s AI investmentOn-prem applications? No problemWant only one bot? No problemWant to start small? No problemDon’t want to switch telephony?No problemData security? No problem © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.22
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.23AI Business Outcomes, NowNo More Science Projects
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. AI Business Outcomes, Now © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.24 AI Outcome: Verint Copilot Bots reduce call length by 30-50 seconds and elevate agent and customer experience Customer reported outcomesPublic Service in Australia
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.25 AI Outcome: Verint Quality Bot does the work of 750 quality managers and drives 25% improvement in quality European Bank AI Business Outcomes, NowCustomer reported outcomes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.26 AI Outcome: Verint TimeFlex Bot drives significant reductions in employee churn Outsourcer in Australia AI Business Outcomes, NowCustomer reported outcomes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.27AI Business Outcomes, NowAI Monetization
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Customer Example: Leading Health Insurer 28 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.Initial Deployment of 8 BotsIncreased Usage of Existing BotsIncreased Usage of Existing Bots and Added 6 New BotsIncreased Usage of Existing Bots and Added 4 New BotsQ1 FYE24 Q3 FYE24 Q1 FYE25 Q3 FYE25Adopted 18 Bots with Increasing Usage TM
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Let’s Hear from Customers © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.29 Expanded Verint bots from one business unit to six business units.Increasing consumption of AI Expanded existing bots from 100 to 1,600 licenses. Adding two new bots. Expanded existing bots from 100 to 500 licenses. Plans to grow to 1,700 licenses in H1 this year.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint AI Monetization © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.30 •Customers want to prove outcomes with a control group before scaling•Customers are seeking faster ROI•Verint monetization approach aligns with customer needs
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.31Grant HighlanderChief Financial Officer
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Financial TopicsFYE25 Review and OutlookFYE26 ModelCapital Allocation © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.32
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Subscription Business~80% of revenue this yearGrowth accelerating, driven by AI business outcomesPerpetual and Professional Services~20% of revenue this yearCompleted Transition to Subscription Model © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.33
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Subscription Business: Using ARR to Measure GrowthProvides a view of the true growth of the subscription business, regardless of the term length and is a good proxy for our annual billings.ARR Annual Recurring RevenueEliminates ASC 606 variabilityRepresents the annualized quarterly run-rate value of active or signed subscription contracts, as of the end of a period. For unbundled SaaS deals, we use a ratable view in our ARR calculation. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.34
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Subscription Business: FYE25 Metrics Bundled SaaS RevenueSaaS ACV BookingsARR © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.35
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE25 – Bundled SaaS YTD Revenue TrendsGrowth acceleration driven by AI business outcomes$66$72$75Q1 Q2 Q3Bundled SaaS RevenueGrowth acceleration>9% Growth15% Growth19% Growth AI available to all customers in hybrid cloud modelAI deployed only in Verint Cloud via Bundled SaaS Bundled SaaS revenue proxy for AI growth © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.36Note: Amounts in USD millions. Growth is provided on a year over year basis.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE25 – SaaS ACV YTD Booking TrendsAI drives strong bookings growth for new deals$19$19$27Q1 Q2 Q3SaaS ACV Bookings from New Deals Strong growth in new deals34% Growth29% Growth37% Growth New deal activity – StrongConversions – Low activitydue to hybrid cloud model © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.37Note: Amounts in USD millions. Growth is provided on a year over year basis.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE25 – ARR YTD TrendsARR reflects subscription business on a 100% ratable basis$668$685$695Q1 Q2 Q3 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.38Note: Amounts in USD millions
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Customer Example: Leading Health Insurer 39 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.Initial Deployment of 8 BotsIncreased Usage of Existing BotsIncreased Usage of Existing Bots and Added 6 New BotsIncreased Usage of Existing Bots and Added 4 New BotsQ1 FYE24Q3 FYE24 Q1 FYE25 Q3 FYE25Adopted 18 Bots with Increasing Usage TM
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.40Note: Amounts in USD millions. Adopted 18 Bots with Increasing Usage AI Monetization – Health Insurer Example Customers increase AI consumption over time as they prove business outcomes$2.6$3.1 $3.1$4.6$4.7$0.4$2.0$3.6$6.1$9.4Q323 Q124 Q324 Q125 Q325$3.0$5.1$6.7$10.7$14.1Bundled SaaS ARR Other Subscription ARR
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Q1 Revenue:$7 million aboveguidanceFYE25 Revenue Volatility Quarterly trends impacted by 606 accountingQ2 Revenue:$2 million belowguidanceQ3 Revenue:$14 million aboveguidanceVolatility driven by ASC 606 accounting likely to continue;ARR neutralizes this volatility © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.41Note: Amounts represent difference between actual result and mid-point of guidance range
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Providing Q4 ARR GuidanceHaving completed transition to subscription, we are now guiding to Q4 ARR$668$685$695$704Q1 Q2 Q3 Q4 Guidance © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.42Note: Amounts in USD millions.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Cash Generation and Cash Contribution MarginFYE25 Guidance$704 Q4 ARR$201Perpetual and Professional Services Revenue$905Cash Generation($693)Less: COGS and OpEx$212Cash Contribution Margin23%Operating Efficiency % © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.43Due to ASC 606 related volatility, we will begin to report cash contribution margin and operating efficiency metrics annuallyNote: Amounts in USD millions. Cost of revenue and operating expense represent Oct YTD Non-GAAP expenses for which a reconciliation can be found in the appendix plus our Q4 guidance, which is provided on a Non-GAAP basis only
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE26 Modeling Bundled SaaS RevenueTop-line metrics for subscription business © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.44 Free Cash FlowMetric for entire business ARR
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE26 – ARR OutlookAI momentum expected to drive further growth acceleration to 8% ARR growth$704 +/- 1%$760 +/- 1%FYE25 Guidance FYE26 OutlookQ4 ARR8%4%Y-o-Y Growth © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.45Note: Amounts in USD millions. Growth rates provided on a year-over-year basis and are adjusted for the quality managed services divestiture, which closed January 31, 2024.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE26 – Bundled SaaS Revenue OutlookBundled SaaS revenue is a proxy for our AI growth FYE25 Guidance FYE26 OutlookBundled SaaS RevenueSimilar Growth Rate~$29216% Growth © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.46Note: Amounts in USD millions. Guidance is provided on a year over year basis.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. FYE26 – Free Cash FlowExpect double-digit free cash flow growth © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.47FYE25 GuidanceFYE26 Outlook~$16230% GrowthDouble DigitGrowth RateNote: Amounts in USD millions. Growth is provided on a year over year basis.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Balance SheetStrong balance sheet with net debt / EBITDA < 1.0x Debt maturing in 2026Proactive balance sheet management © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.48
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Capital Allocation © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.BuybacksAnnounced new $200 million buyback in September Tuck-in M&A49
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. SummaryCX Automation category leadershipVerint AI monetization strategy aligned to customer value creationSimplifying the business with ARR and cash generation metricsExpect ARR growth to accelerate to 8% in FYE26 with double-digit FCF growth © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.50
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.51Alan RodenChief Corporate Development Officer
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. CX Automation Category – Brands Lowering CX SpendingLabor cost greatly reduced while tech investment increases 52Tech Spending Labor SpendingBEFOREHuman Workforce © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. CX Automation Category – Brands Lowering CX Spending Labor cost greatly reduced while tech investment increases 53Brands’ net benefit: Spending reductionVerint benefit: Brands increasing their tech investmentTech Spending Labor SpendingNEXTPeople and Bots Workforce © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Example: A Brand Trading Agent Licenses for Bots Drives 10x Revenue Growth for VerintBrand reduces agents by 20%Brand pays Verint $2M for BotsVerint credits Brand $200k for reduced agent licensesDrives 10x growth for Verint © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.54
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. 55 Customer Behavior TrendsNear-Term – As we continue to increase capacity for our customer base, we believe customers will make minimal workforce reductions in the near-term.Longer term– As customers purchase more bot licenses to increase capacity even further, we expect they will trade Verint agent licenses for bot licenses.© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Verint's Long-Term Growth Opportunity is SignificantMarket is in early stages and moving past science experiments, now$2 trillion labor spend shifts to AI that automates CX workflowsVerint well positioned and targeting long-term double-digit ARR growth56 © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. 57Q&A © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. 58Appendix © 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Financial OutlookOur non-GAAP outlook for year ending January 31, 2025 excludes the following GAAP measure which we are able to quantify with reasonable certainty:•Amortization of intangible assets of approximately $20 million for the year ending January 31, 2025.Our non-GAAP outlook for the year ending January 31, 2025 excludes the following GAAP measures for which we are able to provide a range of probable significance:•Stock-based compensation expenses are expected to be between approximately $76 million and $78 million, for the year ending January 31, 2025, assuming market prices for our common stock approximately consistent with current levels.Our non-GAAP guidance does not include the potential impact of any in-process business acquisitions that may close after the date hereof, and, unless otherwise specified, reflects foreign currency exchange rates approximately consistent with current rates.We are unable, without unreasonable efforts, to provide a reconciliation for other GAAP measures which are excluded from our non-GAAP outlook, including the impact of future business acquisitions or acquisition expenses, future restructuring expenses, and non-GAAP income tax adjustments due to the level of unpredictability and uncertainty associated with these items. For these same reasons, we are unable to assess the probable significance of these excluded items.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Subscription KPIs Year Ended Year Ended Year Ended Nine Month Ended1/31/2021 1/31/2022 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/202410/31/2024 (8) (9)10/31/2024($ in millions)Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating Metric Operating MetricSubscription ARR(10)$667.7 $665.0 $670.5 $676.6 $676.6 $668.1 $684.7 $695.3 $695.3 Subscription ARR Growth YoY(10)0.1% 3.0% 3.7% 3.7%SaaS ARR$397.4 $493.7 $502.9 $512.3 $534.4 $534.4 $537.7 $556.5 $570.1 $570.1 SaaS ARR Growth YoY22.9% 17.4% 11.2% 7.3% 7.3% 8.9% 10.7% 11.3% 11.3%SaaS ACV$66.2 $94.0 $16.0 $26.5 $25.4 $25.4 $93.3 $19.8 $21.1 $27.9 $68.8 SaaS ACV ComponentsBundled SaaS$67.0 $11.9 $21.0 $22.3 $18.1 $73.2 $14.9 $14.8 $18.5 $48.2 Bundled SaaS - New Deals ACV$10.4 $9.5 $16.7 $17.5 $54.1 $14.5 $13.0 $17.8 $45.3 Bundled SaaS - Conversion ACV$1.5 $11.5 $5.5 $0.5 $19.1 $0.4 $1.8 $0.7 $2.9 Unbundled SaaS$26.9 $4.1 $5.5 $3.1 $7.4 $20.1 $4.9 $6.2 $9.4 $20.6 Three Months Ended Three Months Ended(8) SaaS ACV from new deals across Bundled SaaS and Unbundled SaaS was $27.2 million, representing an increase of 37% year-over-year. New deals include expansions and new functionality. (9) SaaS ACV from conversion deals in Q3 was minimal, $0.7 million, due to the success of our hybrid cloud model as customers know they can add AI now and convert the rest of their Verint solutions later when they are ready. Conversion deals include like-to-like conversions of existing on premises deployments to the Verint Cloud Platform in Bundled SaaS. (10) Adjusted for the quality managed services divestiture, which closed January 31, 2024. SaaS ARR has not been adjusted for the divestiture due to the immaterial nature of the adjustments.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Cash Generation Model ($ in millions) Subscription ARR Perpetual and Professional Services RevenueCash Generation Less: Cost of Revenue and Operating ExpensesCash Contribution MarginOperating Efficiency %To be reported annually starting in Q4 FYE25
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. SummaryGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPRecurring Revenue$575.6 $586.0 $633.1 $639.3 $685.5 $688.5 $166.4 $167.1 $161.0 $161.2 $161.1 $161.2 $210.7 $210.8 $699.2 $700.3 $173.5 $173.5 $163.2 $163.2 $179.9 $179.9 $516.6 $516.6 Nonrecurring Revenue$254.6 $254.6 $241.4 $241.4 $216.7 $216.7 $50.1 $50.1 $49.2 $49.2 $57.4 $57.4 $54.4 $54.4 $211.1 $211.1 $47.7 $47.7 $46.9 $46.9 $44.3 $44.3 $139.0 $139.0 Total Revenue$830.2 $840.6 $874.5 $880.7 $902.2 $905.2 $216.6 $217.2 $210.2 $210.4 $218.5 $218.7 $265.1 $265.2 $910.4 $911.5 $221.3 $221.3 $210.2 $210.2 $224.2 $224.2 $655.6 $655.6 Reported Revenue Growth, adjusted for January 31, 2024 quality managed services divestiture5.5% 5.2% 3.2% 3.0% 5.5% 5.5% 4.7% 4.6%Reported Revenue Growth-1.9% -3.7% 5.3% 4.8% 3.2% 2.8% -0.6% -0.9% -5.7% -5.9% -3.0% -3.1% 12.2% 12.0% 0.9% 0.7% 2.2% 1.9% 0.0% -0.1% 2.6% 2.5% 1.6% 1.5%Constant Currency Revenue Growth-2.1% -3.9% 4.2% 3.6% 5.3% 5.0% 1.0% 0.3% -5.8% -6.1% -3.6% -3.8% 11.7% 11.5% 0.9% 0.6% 2.0% 1.8% -0.1% -0.2% 2.0% 2.0% 1.4% 1.2%Recurring Revenue Mix% of Software Revenue that is Recurring Revenue80.2% 80.5% 82.1% 82.2% 85.5% 85.5% 87.2% 87.3% 86.5% 86.5% 86.8% 86.8% 89.1% 89.1% 87.5% 87.5% 87.5% 87.5% 87.3% 87.3% 88.5% 88.5% 87.7% 87.7%Gross Profit$542.7 $580.8 $575.9 $606.2 $607.2 $631.7 $148.2 $151.5 $141.3 $146.3 $153.0 $155.9 $190.8 $198.2 $633.3 $651.9 $157.5 $160.1 $145.4 $149.7 $158.6 $161.3 $461.6 $471.1 Gross Margin %65.4% 69.1% 65.9% 68.8% 67.3% 69.8% 68.4% 69.8% 67.2% 69.5% 70.0% 71.3% 72.0% 74.7% 69.6% 71.5% 71.2% 72.4% 69.2% 71.2% 70.8% 72.0% 70.4% 71.9%Gross Profit Growth YoY6.1% 4.4% 5.4% 4.2% 5.0% 2.4% -4.4% -4.9% -1.2% -3.0% 16.8% 17.1% 4.3% 3.2% 6.3% 5.7% 2.9% 2.3% 3.7% 3.5% 4.3% 3.8%Research and Development, net$128.2 $113.0 $123.3 $114.3 $130.6 $115.6 $31.8 $29.3 $34.1 $28.8 $32.1 $29.0 $35.9 $32.7 $133.8 $119.8 $36.7 $31.7 $35.4 $30.7 $37.7 $34.1 $109.8 $96.5 % of Revenue15.4% 13.4% 14.1% 13.0% 14.5% 12.8% 14.7% 13.5% 16.2% 13.7% 14.7% 13.3% 13.5% 12.3% 14.7% 13.1% 16.6% 14.3% 16.8% 14.6% 16.8% 15.2% 16.8% 14.7%Selling, General and Administrative $327.3 $246.3 $376.8 $284.6 $392.9 $304.2 $101.3 $77.1 $108.4 $76.7 $87.9 $73.3 $108.4 $82.4 $405.9 $309.4 $93.3 $78.4 $93.2 $74.7 $96.0 $80.3 $282.4 $233.4 % of Revenue39.4% 29.3% 43.1% 32.3% 43.6% 33.6% 46.8% 35.5% 51.6% 36.4% 40.2% 33.5% 40.9% 31.1% 44.6% 33.9% 42.2% 35.4% 44.3% 35.5% 42.8% 35.8% 43.1% 35.6%Operating (Loss) Income$57.4 $221.5 $46.8 $207.2 $57.4 $211.8 $8.8 $45.1 ($7.5) $40.9 $26.7 $53.6 $40.2 $83.1 $68.2 $222.6 $24.4 $50.0 $13.9 $44.3 $21.7 $46.9 $60.1 $141.2 Operating Margin %6.9% 26.4% 5.4% 23.5% 6.4% 23.4% 4.1% 20.8% -3.6% 19.4% 12.2% 24.5% 15.2% 31.3% 7.5% 24.4% 11.0% 22.6% 6.6% 21.1% 9.7% 20.9% 9.2% 21.5%Adjusted EBITDA $248.8 $232.5 $237.3 $51.9 $47.4 $59.2 $88.7 $247.2 $56.3 $50.5 $53.5 $160.3 Adjusted EBITDA Margin29.6% 26.4% 26.2% 23.9% 22.5% 27.1% 33.4% 27.1% 25.4% 24.0% 23.8% 24.4%Diluted EPS($0.88) $2.57 ($0.07) $2.28 ($0.09) $2.52 ($0.03) $0.53 ($0.17) $0.48 $0.12 $0.65 $0.37 $1.07 $0.28 $2.73 $0.16 $0.59 $0.02 $0.49 $0.39 $0.54 $0.58 $1.62 Nine Month Ended10/31/20247/31/2024 Profitability MetricsYear Ended Three Months Ended1/31/2023 7/31/2023 10/31/2024Three Months Ended1/31/2021 Year Ended Year EndedYear Ended Gross Profit Metrics1/31/2022Operating Expense Metrics ($ in millions)Revenue Metrics 1/31/2024 1/31/20244/30/2023 10/31/2023 4/30/2024
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Divestiture RevenueYear Ended($ in millions) 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 Total GAAP revenue 216.6$ 210.2$ 218.5$ 265.1$ 910.4$ Revenue from divested offering 6.8 6.4 6.1 5.9 25.2 Total GAAP revenue without divested offering 209.8$ 203.7$ 212.4$ 259.2$ 885.1$ Total non-GAAP revenue 217.2$ 210.4$ 218.7$ 265.2$ 911.5$ Revenue from divested offering 6.8 6.4 6.1 5.9 25.2 Total non-GAAP revenue without divested offering 210.4$ 204.0$ 212.6$ 259.3$ 886.2$ Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Recurring SummaryGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPRecurring Revenue$575.6 $586.0 $633.1 $639.3 $685.5 $688.5 $166.4 $167.1 $161.0 $161.2 $161.1 $161.2 $210.7 $210.8 $699.2 $700.3 $173.5 $173.5 $163.2 $163.2 $179.9 $179.9 $516.6 $516.6 SaaS$218.0 $227.1 $322.8 $328.4 $444.2 $447.0 $117.1 $117.8 $113.4 $113.7 $115.7 $115.8 $168.6 $168.7 $514.8 $515.9 $141.0 $141.0 $131.1 $131.1 $148.7 $148.7 $420.7 $420.7 SaaS Bundled$146.0 $155.0 $183.0 $188.6 $222.6 $225.4 $59.5 $60.1 $62.1 $62.3 $63.3 $63.4 $65.8 $65.9 $250.5 $251.6 $65.7 $65.7 $71.6 $71.6 $75.2 $75.2 $212.5 $212.5 SaaS Unbundled $72.0 $72.2 $139.7 $139.8 $221.6 $221.6 $57.7 $57.7 $51.4 $51.4 $52.4 $52.4 $102.8 $102.8 $264.3 $264.3 $75.3 $75.3 $59.5 $59.5 $73.4 $73.4 $208.2 $208.2 Support $298.2 $298.4 $244.7 $244.8 $179.9 $180.0 $36.4 $36.4 $35.4 $35.4 $33.6 $33.6 $31.3 $31.3 $136.7 $136.7 $27.4 $27.4 $26.6 $26.6 $25.5 $25.5 $79.4 $79.4 Optional Managed Services$59.5 $60.5 $65.6 $66.2 $61.4 $61.6 $12.9 $12.9 $12.2 $12.2 $11.8 $11.8 $10.8 $10.8 $47.7 $47.7 $5.2 $5.2 $5.6 $5.6 $5.7 $5.7 $16.5 $16.5 Recurring Revenue Growth YoY7.7% 4.4% 10.0% 9.1% 8.3% 7.7% 4.4% 4.0% -3.3% -3.5% -7.5% -7.7% 13.6% 13.3% 2.0% 1.7% 4.3% 3.9% 1.4% 1.2% 11.6% 11.5% 5.7% 5.5%Constant Currency Recurring Revenue Growth YoY8.8% 7.9% 10.6% 10.1% 5.9% 5.4% -3.6% -3.9% -8.4% -8.5% 13.1% 12.9% 1.9% 1.6% 4.2% 3.8% 1.5% 1.3% 10.8% 10.7% 5.5% 5.2%SaaS Revenue Growth YoY32.9% 20.5% 48.1% 44.6% 37.6% 36.1% 23.7% 22.7% 10.6% 10.1% -0.1% -0.3% 28.6% 28.2% 15.9% 15.4% 20.3% 19.7% 15.6% 15.3% 28.5% 28.4% 21.5% 21.2%Constant Currency SaaS Revenue Growth YoY46.8% 43.3% 39.9% 38.4% 25.1% 24.1% 10.3% 9.8% -0.9% -1.2% 28.1% 27.7% 15.8% 15.3% 20.2% 19.6% 15.6% 15.4% 27.5% 27.4% 21.2% 20.8%Recurring Gross Profit$436.6 $450.7 $476.6 $485.4 $523.2 $530.3 $126.8 $127.9 $121.4 $123.5 $122.2 $122.9 $165.9 $170.5 $536.4 $544.7 $137.6 $138.2 $126.9 $128.1 $141.1 $141.7 $405.6 $407.9 Recurring Gross Margin %75.8% 76.9% 75.3% 75.9% 76.3% 77.0% 76.2% 76.5% 75.4% 76.6% 75.9% 76.2% 78.7% 80.9% 76.7% 77.8% 79.3% 79.6% 77.8% 78.5% 78.5% 78.8% 78.5% 79.0%Recurring Gross Profit Growth YoY9.2% 7.7% 9.8% 9.3% 7.1% 6.3% -3.3% -3.0% -9.7% -10.3% 15.3% 17.0% 2.5% 2.7% 8.5% 8.0% 4.5% 3.7% 15.4% 15.3% 9.5% 9.0%10/31/2024Three Months Ended Revenue Metrics Year Ended Three Months Ended1/31/20221/31/2021Gross Profit($ in millions) Year Ended Year Ended 1/31/2023 7/31/2023 1/31/20244/30/2023 10/31/2023 1/31/2024 7/31/2024Year Ended4/30/2024Nine Month Ended10/31/2024
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Nonrecurring SummaryGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPGAAPNon-GAAPNonrecurring Revenue$254.6 $254.6 $241.4 $241.4 $216.7 $216.7 $50.1 $50.1 $49.2 $49.2 $57.4 $57.4 $54.4 $54.4 $211.1 $211.1 $47.7 $47.7 $46.9 $46.9 $44.3 $44.3 Perpetual$141.8 $141.8 $138.1 $138.1 $116.6 $116.6 $24.3 $24.3 $25.2 $25.2 $24.6 $24.6 $25.8 $25.8 $99.9 $99.9 $24.9 $24.9 $23.8 $23.8 $23.5 $23.5 Professional Services and other$112.8 $112.8 $103.3 $103.3 $100.1 $100.1 $25.8 $25.8 $24.0 $24.0 $32.9 $32.9 $28.7 $28.7 $111.3 $111.3 $22.8 $22.8 $23.1 $23.1 $20.9 $20.9 Nonrecurring Revenue Growth YoY-5.2% -5.2% -10.2% -10.2% -14.4% -14.4% -12.9% -12.9% 12.7% 12.7% 7.2% 7.2% -2.6% -2.6% -4.7% -4.7% -4.5% -4.5% -22.8% -22.8%Nonrecurring Gross Profit$124.1 $130.1 $117.2 $120.8 $97.2 $101.3 $23.3 $23.6 $21.8 $22.8 $32.4 $33.0 $26.5 $27.7 $104.0 $107.1 $21.3 $22.0 $20.1 $21.6 $19.0 $19.6 Nonrecurring Gross Margin %48.7% 51.1% 48.5% 50.0% 44.8% 46.8% 46.5% 47.1% 44.3% 46.4% 56.4% 57.4% 48.7% 51.0% 49.3% 50.7% 44.5% 46.0% 42.9% 46.0% 42.9% 44.2%Nonrecurring Gross Profit Growth YoY-5.6% -7.2% -17.1% -16.1% -11.9% -14.3% -15.4% -13.9% 41.1% 39.1% 20.6% 17.8% 7.0% 5.8% -8.8% -7.0% -7.6% -5.4% -41.3% -40.6%Year Ended1/31/2024Year Ended 7/31/2023 4/30/2024Year Ended 10/31/2023 1/31/2024Three Months Ended7/31/2024 10/31/2024Three Months Ended Year Ended Gross Profit1/31/2023 4/30/2023($ in millions)Revenue Metrics 1/31/20221/31/2021
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Constant CurrencyYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 GAAPRevenue for the three months ended prior period 846.5$ 830.2$ 874.5$ 217.9$ 222.9$ 225.2$ 236.2$ 902.2$ 216.6$ 210.2$ 218.5$ 645.3$ Revenue for the three months ended current period 830.2$ 874.5$ 902.2$ 216.6$ 210.2$ 218.5$ 265.1$ 910.4$ 221.3$ 210.2$ 224.2$ 655.6$ Revenue for the three months ended current period at constant currency (1) 829.0$ 865.0$ 921.0$ 220.0$ 210.0$ 217.0$ 264.0$ 910.0$ 221.0$ 210.0$ 223.0$ 654.0$ Reported period-over-period revenue growth -1.9% 5.3% 3.2% -0.6% -5.7% -3.0% 12.2% 0.9% 2.2% 0.0% 2.6% 1.6%% impact from change in foreign currency exchange rates -0.2% -1.0% 2.1% 1.6% -0.1% -0.6% -0.5% 0.0% -0.2% -0.1% -0.6% -0.2%Constant currency period-over-period revenue growth-2.1% 4.2% 5.3% 1.0% -5.8% -3.6% 11.7% 0.9% 2.0% -0.1% 2.0% 1.4%Non-GAAPRevenue for the three months ended prior period 873.2$ 840.6$ 880.7$ 219.2$ 223.6$ 225.6$ 236.8$ 905.2$ 217.2$ 210.4$ 218.7$ 646.3$ Revenue for the three months ended current period 840.6$ 880.7$ 905.2$ 217.2$ 210.4$ 218.7$ 265.2$ 911.5$ 221.3$ 210.2$ 224.2$ 655.6$ Revenue for the three months ended current period at constant currency (1) 839.0$ 871.0$ 925.0$ 220.0$ 210.0$ 217.0$ 264.0$ 911.0$ 221.0$ 210.0$ 223.0$ 654.0$ Reported period-over-period revenue growth -3.7% 4.8% 2.8% -0.9% -5.9% -3.1% 12.0% 0.7% 1.9% -0.1% 2.5% 1.5%% impact from change in foreign currency exchange rates -0.2% -1.2% 2.2% 1.2% -0.2% -0.7% -0.5% -0.1% -0.1% -0.1% -0.5% -0.3%Constant currency period-over-period revenue growth-3.9% 3.6% 5.0% 0.3% -6.1% -3.8% 11.5% 0.6% 1.8% -0.2% 2.0% 1.2%Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Gross ProfitYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 Gross Profit and Gross MarginTotal GAAP revenue 830.2$ 874.5$ 902.2$ 216.6$ 210.2$ 218.5$ 265.1$ 910.4$ 221.3$ 210.2$ 224.2$ 655.6$ Recurring costs 139.0 156.6 162.3 39.6 39.6 38.9 44.8 162.9 35.9 36.3 38.7 111.0 Nonrecurring costs 130.5 124.2 119.5 26.8 27.4 25.0 27.9 107.1 26.5 26.8 25.3 78.6 Amortization of acquired technology 18.0 17.8 13.2 2.0 1.9 1.6 1.6 7.1 1.4 1.6 1.5 4.5 Total GAAP cost of revenue 287.6 298.6 295.1 68.4 68.9 65.5 74.3 277.1 63.8 64.7 65.6 194.1 GAAP gross profit 542.7$ 575.9$ 607.2$ 148.2$ 141.3$ 153.0$ 190.8$ 633.3$ 157.5$ 145.4$ 158.6$ 461.6$ GAAP gross margin 65.4% 65.9% 67.3% 68.4% 67.2% 70.0% 72.0% 69.6% 71.2% 69.2% 70.8% 70.4%Revenue adjustments 10.3 6.2 3.0 0.6 0.2 0.1 0.1 1.1 - - - - Amortization of acquired technology 18.0 17.8 13.2 2.0 1.9 1.6 1.6 7.1 1.4 1.6 1.5 4.5 Stock-based compensation expenses 3.3 5.0 5.7 0.4 1.4 1.1 1.2 4.1 1.1 2.2 0.9 4.2 Acquisition and divestitures expenses (benefit), net 0.4 0.3 0.2 0.1 0.3 0.0 (0.2) 0.1 - - 0.0 0.0 Restructuring expenses 2.2 0.8 2.4 0.3 1.2 (0.0) 4.7 6.1 0.2 0.4 0.2 0.8 Separation expenses (2) - 0.1 - - - - - - - - - - Impairment charges 0.1 - - - - - - - - - - - Discontinued operations corporate overhead adjustment 4.7 - - - - - - - - - - - Allocation methodology difference (0.8) - - - - - - - - - - - Non-GAAP gross profit 580.8$ 606.2$ 631.7$ 151.5$ 146.3$ 155.9$ 198.2$ 651.9$ 160.1$ 149.7$ 161.3$ 471.1$ Non-GAAP gross margin 69.1% 68.8% 69.8% 69.8% 69.5% 71.3% 74.7% 71.5% 72.4% 71.2% 72.0% 71.9%Recurring Gross Profit and Gross MarginGAAP recurring revenue 575.6$ 633.1$ 685.5$ 166.4$ 161.0$ 161.1$ 210.7$ 699.2$ 173.5$ 163.2$ 179.9$ 516.6$ GAAP recurring costs 139.0 156.6 162.3 39.6 39.6 38.9 44.8 162.9 35.9 36.3 38.7 111.0 GAAP recurring gross profit 436.6 476.6 523.2 126.8 121.4 122.2 165.9 536.4 137.6 126.9 141.1 405.6 GAAP recurring gross margin 75.8% 75.3% 76.3% 76.2% 75.4% 75.9% 78.7% 76.7% 79.3% 77.8% 78.5% 78.5%Recurring revenue adjustments 10.3 6.2 3.0 0.6 0.2 0.1 0.1 1.1 - - - - Recurring stock-based compensation expenses 1.1 2.0 2.9 0.3 0.7 0.5 0.6 2.1 0.5 1.1 0.5 2.2 Recurring acquisition and divestitures expenses (benefit), net 0.1 0.1 0.0 0.1 0.3 0.0 (0.2) 0.1 - - 0.0 0.0 Recurring restructuring expenses 1.0 0.5 1.3 0.1 0.8 (0.0) 4.1 5.0 0.0 (0.0) 0.0 0.0 Recurring separation expenses (2) - 0.0 - - - - - - - - - - Recurring impairment charges - - - - - - - - - - - - Recurring discontinued operations corporate overhead adjustment 1.0 - - - - - - - - - - - Recurring allocation methodology difference 0.6 - - - - - - - - - - - Non-GAAP recurring gross profit 450.7$ 485.4$ 530.3$ 127.9$ 123.5$ 122.9$ 170.5$ 544.7$ 138.2$ 128.1$ 141.7$ 407.9$ Non-GAAP recurring gross margin 76.9% 75.9% 77.0% 76.5% 76.6% 76.2% 80.9% 77.8% 79.6% 78.5% 78.8% 79.0%Nonrecurring Gross Profit and Gross MarginGAAP nonrecurring revenue 254.6$ 241.4$ 216.7$ 50.1$ 49.2$ 57.4$ 54.4$ 211.1$ 47.7$ 46.9$ 44.3$ 139.0$ GAAP nonrecurring costs 130.5 124.2 119.5 26.8 27.4 25.0 27.9 107.1 26.5 26.8 25.3 78.6 GAAP nonrecurring gross profit 124.1 117.2 97.2 23.3 21.8 32.4 26.5 104.0 21.3 20.1 19.0 60.4 GAAP nonrecurring gross margin 48.7% 48.5% 44.8% 46.5% 44.3% 56.4% 48.7% 49.3% 44.5% 42.9% 42.9% 43.5%Nonrecurring revenue adjustments - - - - - - - - - - - - Nonrecurring stock-based compensation expenses 2.2 3.0 2.8 0.1 0.7 0.6 0.6 2.0 0.5 1.0 0.4 1.9 Nonrecurring acquisition and divestitures expenses (benefit), net 0.2 0.2 0.2 - - - - - - - - - Nonrecurring restructuring expenses (benefit) 1.2 0.3 1.2 0.2 0.3 0.0 0.6 1.1 0.2 0.4 0.2 0.8 Nonrecurring separation expenses (2) - 0.0 - - - - - - - - - - Nonrecurring impairment charges 0.1 - - - - - - - - - - - Nonrecurring discontinued operations corporate overhead adjustment 3.7 - - - - - - - - - - - Nonrecurring allocation methodology difference (1.4) - - - - - - - - - - - Non-GAAP nonrecurring gross profit 130.1$ 120.8$ 101.3$ 23.6$ 22.8$ 33.0$ 27.7$ 107.1$ 22.0$ 21.6$ 19.6$ 63.2$ Non-GAAP nonrecurring gross margin 51.1% 50.0% 46.8% 47.1% 46.4% 57.4% 51.0% 50.7% 46.0% 46.0% 44.2% 45.4% Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Operating ExpensesYear Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 Research and Development, netGAAP research and development, net 128.2$ 123.3$ 31.8$ 34.1$ 32.1$ 35.9$ 133.8$ 36.7$ 35.4$ 37.7$ 109.8$ as a % of GAAP revenue 15.4% 14.1% 14.7% 16.2% 14.7% 13.5% 14.7% 16.6% 16.8% 16.8% 16.8%Stock-based compensation expenses (3.9) (7.6) (2.3) (3.5) (3.0) (3.1) (11.9) (3.5) (4.5) (3.1) (11.1) Acquisition and divestitures (expenses) benefit, net (0.3) (0.5) (0.1) (0.0) (0.0) (0.0) (0.1) - (0.0) (0.2) (0.2) Restructuring expenses (1.4) (0.4) (0.1) (0.2) (0.0) (0.0) (0.3) (1.5) (0.2) (0.4) (2.0) Separation expenses (2) - (0.5) - - - - - - - - - IT facilities and infrastructure realignment (6) - - - (1.6) - (0.0) (1.7) - - - - Other Adjustments (0.0) - (0.0) 0.0 - - - - - - - Discontinued operations corporate overhead adjustment (16.9) - - - - - - - - - - Allocation methodology difference 7.4 - - - - - - - - - - Non-GAAP research and development, net113.0$ 114.3$ 29.3$ 28.8$ 29.0$ 32.7$ 119.8$ 31.7$ 30.7$ 34.1$ 96.5$ as a % of non-GAAP revenue 13.4% 13.0% 13.5% 13.7% 13.3% 12.3% 13.1% 14.3% 14.6% 15.2% 14.7%Selling, General and Administrative expensesGAAP selling, general and administrative expenses 327.3$ 376.8$ 101.3$ 108.4$ 87.9$ 108.4$ 405.9$ 93.3$ 93.2$ 96.0$ 282.4$ as a % of GAAP revenue 39.4% 43.1% 46.8% 51.6% 40.2% 40.9% 44.6% 42.2% 44.3% 42.8% 43.1%Stock-based compensation expenses (38.0) (52.7) (12.2) (14.3) (12.1) (13.0) (51.6) (13.4) (17.1) (14.1) (44.6) Acquisition and divestitures benefit (expenses), net (7) (2.8) (9.6) (7.7) 1.8 0.2 (10.1) (15.7) (0.2) (0.8) (1.0) (2.1) Restructuring expenses (3.6) (4.8) (1.0) (1.9) (0.5) (1.2) (4.6) (1.1) (0.4) (0.4) (2.0) Separation expenses (2) - (12.4) (0.1) (0.2) (0.2) (0.2) (0.8) - - - - Accelerated lease costs (5) (2.4) (9.8) (0.3) (4.9) (0.1) (0.1) (5.4) - - - - IT facilities and infrastructure realignment (6) - (1.2) (2.8) (12.1) (1.9) (1.4) (18.2) - - - - Impairment charges - (1.6) - - - - - - - - - Other Adjustments 0.5 (0.1) (0.0) (0.2) (0.0) (0.0) (0.2) (0.1) (0.1) (0.1) (0.3) Discontinued operations corporate overhead adjustment (29.3) - - - - - - - - - - Allocation methodology difference (5.5) - - - - - - - - - - Non-GAAP selling, general and administrative expenses246.3$ 284.6$ 77.1$ 76.7$ 73.3$ 82.4$ 309.4$ 78.4$ 74.7$ 80.3$ 233.4$ as a % of non-GAAP revenue 29.3% 32.3% 35.5% 36.4% 33.5% 31.1% 33.9% 35.4% 35.5% 35.8% 35.6% Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Operating MarginYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 GAAP operating (loss) income 57.4$ 46.8$ 57.4$ 8.8$ (7.5)$ 26.7$ 40.2$ 68.2$ 24.4$ 13.9$ 21.7$ 60.1$ GAAP operating margin 6.9% 5.4% 6.4% 4.1% -3.6% 12.2% 15.2% 7.5% 11.0% 6.6% 9.7% 9.2%Revenue adjustments 10.3 6.2 3.0 0.6 0.2 0.1 0.1 1.1 - - - - Amortization of acquired technology 18.0 17.8 13.2 2.0 1.9 1.6 1.6 7.1 1.4 1.6 1.5 4.5 Amortization of other acquired intangible assets 29.8 29.0 26.2 6.3 6.4 6.3 6.3 25.4 3.1 3.0 3.2 9.2 Stock-based compensation expenses 45.2 65.3 76.1 15.0 19.1 16.2 17.3 67.6 18.0 23.7 18.1 59.8 Acquisition and divestitures (benefit) expenses, net (7) 3.4 10.4 1.7 7.8 (1.5) (0.2) 9.9 16.0 0.2 0.9 1.3 2.3 Restructuring expenses 7.1 6.0 15.3 1.4 3.2 0.5 5.9 11.0 2.8 1.0 1.1 4.8 Separation expenses (2) - 12.9 1.3 0.1 0.2 0.2 0.2 0.8 - - - - Accelerated lease costs (5) 2.4 9.8 8.3 0.3 4.9 0.1 0.1 5.4 - - - - IT facilities and infrastructure realignment (6) - 1.2 4.5 2.8 13.7 1.9 1.4 19.9 - - - - Impairment charges 0.1 1.6 1.8 - - - - - - - - - Other adjustments (0.4) 0.1 3.0 0.0 0.2 0.0 0.0 0.2 0.1 0.1 0.1 0.3 Discontinued operations corporate overhead adjustment 50.9 - - - - - - - - - - - Allocation methodology difference (2.7) - - - - - - - - - - - Non-GAAP operating income221.5$ 207.2$ 211.8$ 45.1$ 40.9$ 53.6$ 83.1$ 222.6$ 50.0$ 44.3$ 46.9$ 141.2$ Non-GAAP operating margin26.4% 23.5% 23.4% 20.8% 19.4% 24.5% 31.3% 24.4% 22.6% 21.1% 20.9% 21.5%Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Adjusted EBITDA MarginYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 GAAP net (loss) income from continuing operations (48.6)$ 15.7$ 15.7$ 3.6$ (5.8)$ 12.9$ 28.9$ 39.6$ 15.4$ 5.7$ 29.0$ 50.1$ As a percentage of GAAP revenue -5.9% 1.8% 1.7% 1.7% -2.8% 5.9% 10.9% 4.4% 7.0% 2.7% 12.9% 7.6%Provision for (benefit from) income taxes 6.9 23.9 39.1 4.4 (2.5) 13.0 6.9 21.6 8.0 4.3 (10.7) 1.5 Other expense, net 99.1 7.3 2.6 0.8 0.8 0.9 4.4 6.9 1.1 3.9 3.4 8.4 Depreciation and amortization (3) 75.0 72.6 65.3 16.9 24.7 13.9 13.6 69.0 10.7 10.9 11.2 32.9 Revenue adjustments 10.3 6.2 3.0 0.6 0.2 0.1 0.1 1.1 - - - - Stock-based compensation expenses 45.2 65.3 76.1 15.0 19.1 16.2 17.3 67.6 18.0 23.7 18.1 59.8 Acquisition and divestitures (benefit) expenses, net (7) 3.4 10.4 1.7 7.8 (1.5) (0.2) 9.9 16.0 0.2 0.9 1.3 2.3 Restructuring expenses 7.1 5.9 14.9 1.3 3.2 0.5 5.9 10.9 2.8 1.0 1.1 4.8 Separation expenses (2) - 12.6 1.3 0.1 0.2 0.2 0.2 0.8 - - - - Accelerated lease costs (5) 2.4 9.8 8.3 0.3 4.9 0.1 0.1 5.4 - - - - IT facilities and infrastructure realignment (6) - 1.2 4.5 1.0 4.0 1.7 1.4 8.1 - - - - Impairment charges 0.1 1.6 1.8 - - - - - - - - - Other adjustments (0.4) 0.1 3.0 0.0 0.2 0.0 0.0 0.2 0.1 0.1 0.1 0.3 Discontinued operations corporate overhead adjustment 50.9 - - - - - - - - - - - Allocation methodology difference (2.7) - - - - - - - - - - - Adjusted EBITDA248.8$ 232.5$ 237.3$ 51.9$ 47.4$ 59.2$ 88.7$ 247.2$ 56.3$ 50.5$ 53.5$ 160.3$ As a percentage of non-GAAP revenue 29.6% 26.4% 26.2% 23.9% 22.5% 27.1% 33.4% 27.1% 25.4% 24.0% 23.8% 24.4%Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Other Expense, Tax and Net IncomeYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 Other Expense ReconciliationGAAP other (expense) income, net (99.1)$ (7.3)$ (2.6)$ (0.8)$ (0.8)$ (0.9)$ (4.4)$ (6.9)$ (1.1)$ (3.9)$ (3.4)$ (8.4)$ Unrealized losses on derivatives, net 1.1 14.3 - - - - - - - - - - Amortization of convertible note discount 12.9 - - - - - - - - - - - Expenses and losses on debt modification or retirement 1.5 2.5 - 0.2 - - - 0.2 - - - - Change in fair value of future tranche right 56.1 (15.8) - - - - - - - - - - Acquisition and divestitures expenses (benefit), net 0.1 (3.5) - (0.2) - - - (0.2) - - - - Separation expenses (benefit) (2) - - 1.3 (0.0) (0.1) (0.1) 5.1 4.8 - - - - Other adjustments - (1.2) - - - - - - - 0.5 (0.0) 0.5 Non-GAAP other (expense) income, net (27.3)$ (11.0)$ (1.3)$ (0.7)$ (0.9)$ (1.0)$ 0.7$ (2.0)$ (1.1)$ (3.4)$ (3.4)$ (8.0)$ Tax Provision (Benefit) ReconciliationGAAP provision for (benefit from) income taxes 6.9$ 23.9$ 39.1$ 4.4$ (2.5)$ 13.0$ 6.9$ 21.6$ 8.0$ 4.3$ (10.7)$ 1.5$ GAAP effective income tax rate -16.6% 60.4% 71.4% 54.6% 30.5% 50.2% 19.2% 35.3% 34.1% 42.6% -58.2% 3.0%Non-GAAP income tax adjustments 9.2 (2.3) (19.9) (0.3) 6.1 (8.6) (0.8) (3.6) (1.8) 0.8 14.7 13.7 Non-GAAP provision for income taxes 16.2$ 21.6$ 19.2$ 4.1$ 3.6$ 4.3$ 6.1$ 18.1$ 6.2$ 5.1$ 4.0$ 15.3$ Non-GAAP effective income tax rate 8.3% 11.0% 9.1% 9.2% 9.0% 8.2% 7.2% 8.2% 12.6% 12.4% 9.2% 11.5%Net (Loss) Income from Continuing Operations Attributable to Verint Systems Inc. Common Shares ReconciliationGAAP net (loss) income from continuing operations attributable to Verint Systems Inc. common shares(57.3)$ (4.5)$ (5.9)$ (1.9)$ (11.2)$ 7.4$ 23.5$ 17.8$ 10.0$ 1.5$ 24.7$ 36.2$ Total GAAP net (loss) income adjustments (4) (7) 234.3 177.9 196.4 36.7 42.1 40.6 54.0 183.8 32.5 34.1 14.5 81.1 Non-GAAP net income from continuing operations attributable to Verint Systems Inc.common shares 177.0$ 173.4$ 190.5$ 34.8$ 30.9$ 48.0$ 77.5$ 201.6$ 42.6$ 35.6$ 39.2$ 117.3$ Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. EPS and Diluted Shares OutstandingYear Ended Year Ended Year Ended Year Ended Nine Months Ended($ in millions, except share and per share data; shares in thousands) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 GAAP diluted net loss from continuing operations per common share attributable to Verint Systems Inc.(0.88)$ (0.07)$ (0.09)$ (0.03)$ (0.17)$ 0.12$ 0.37$ 0.28$ 0.16$ 0.02$ 0.39$ 0.58$ Non-GAAP diluted net income from continuing operations per common share attributable to Verint Systems Inc. (4)2.57$ 2.28$ 2.52$ 0.53$ 0.48$ 0.65$ 1.07$ 2.73$ 0.59$ 0.49$ 0.54$ 1.62$ GAAP weighted-average shares used in computing diluted net loss from continuing operations per common share 65,173 65,591 65,332 64,940 64,294 64,144 63,080 64,318 62,845 62,631 62,803 62,761 Additional weighted-average shares applicable to non-GAAP net income from continuing operations per common share attributable to Verint Systems Inc3,654 10,419 10,235 447 269 9,478 9,478 9,478 9,477 9,478 9,477 9,478 Non-GAAP diluted weighted-average shares used in computing net income from continuing operations per common share (4)68,827 76,010 75,567 65,387 64,563 73,622 72,558 73,796 72,322 72,109 72,280 72,239 Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. DebtAs of As of As of($ in millions) 4/30/2024 7/31/2024 10/31/2024 Current maturities of long-term debt -$ -$ -$ Long-term debt 411.4 411.7 412.2 Unamortized debt discounts and issuance costs 3.6 3.3 2.8 Gross debt 415.0 415.0 415.0 Less:Cash and cash equivalents 236.6 207.8 182.8 Restricted cash and cash equivalents, and restricted bank time deposits 1.1 0.8 0.5 Short-term investments 0.8 0.8 0.8 Long-term restricted cash, cash equivalents, bank time deposits and investments 0.2 0.2 0.2 Net debt, including long-term restricted cash, cash equivalents, bank time deposits, and investments 176.4$ 205.4$ 230.7$
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Revenue Metrics ReconciliationYear Ended Year Ended Year Ended Year Ended($ in millions) 1/31/2021 1/31/2022 4/30/2022 7/31/2022 10/31/2022 1/31/2023 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 Recurring revenue- GAAP 575.6$ 633.1$ 159.4$ 166.4$ 174.2$ 185.5$ 685.5$ 166.4$ 161.0$ 161.1$ 210.7$ 699.2$ SaaS revenue - GAAP 218.0 322.8 94.7 102.6 115.8 131.1 444.2 117.1 113.4 115.7 168.6 514.8 Optional managed services revenue - GAAP 59.5 65.6 15.9 15.8 15.4 14.3 61.4 12.9 12.2 11.8 10.8 47.7 Support revenue - GAAP 298.2 244.7 48.7 48.1 43.0 40.1 179.9 36.4 35.4 33.6 31.3 136.7 Nonrecurring revenue - GAAP 254.6 241.4 58.5 56.5 51.0 50.7 216.7 50.1 49.2 57.4 54.4 211.1 Perpetual revenue - GAAP 141.8 138.1 33.3 30.8 24.4 28.1 116.6 24.3 25.2 24.6 25.8 99.9 Professional services and other revenue - GAAP 112.8 103.3 25.3 25.7 26.5 22.6 100.1 25.8 24.0 32.9 28.7 111.3 Total revenue - GAAP 830.2$ 874.5$ 217.9$ 222.9$ 225.2$ 236.2$ 902.2$ 216.6$ 210.2$ 218.5$ 265.1$ 910.4$ Estimated recurring revenue adjustments 10.3 6.2 1.3 0.7 0.4 0.5 3.0 0.6 0.2 0.1 0.1 1.1 Estimated SaaS revenue adjustments 9.2 5.6 1.3 0.7 0.4 0.5 2.8 0.6 0.2 0.1 0.1 1.1 Estimated optional managed services revenue adjustments 1.0 0.5 0.1 0.1 0.0 0.0 0.2 0.0 0.0 0.0 0.0 0.0 Estimated support revenue adjustments 0.2 0.0 0.0 - - - 0.0 - - - - - Estimated nonrecurring revenue adjustments - - - - - - - - - - - - Estimated perpetual revenue adjustments - - - - - - - - - - - - Estimated professional services and other revenue adjustments - - - - - - - - - - - - Total estimated revenue adjustments 10.3 6.2 1.3 0.7 0.4 0.5 3.0 0.6 0.2 0.1 0.1 1.1 Recurring revenue- non-GAAP 586.0$ 639.3$ 160.7$ 167.2$ 174.6$ 186.0$ 688.5$ 167.1$ 161.2$ 161.2$ 210.8$ 700.3$ SaaS revenue - non-GAAP 227.1 328.4 96.0 103.2 116.2 131.6 447.0 117.8 113.7 115.8 168.7 515.9 Optional managed services revenue - non-GAAP 60.5 66.2 16.0 15.8 15.5 14.3 61.6 12.9 12.2 11.8 10.8 47.7 Support revenue - non-GAAP 298.4 244.8 48.7 48.1 43.0 40.1 180.0 36.4 35.4 33.6 31.3 136.7 Nonrecurring revenue - non-GAAP 254.6 241.4 58.5 56.5 51.0 50.7 216.7 50.1 49.2 57.4 54.4 211.1 Perpetual revenue - non-GAAP 141.8 138.1 33.3 30.8 24.4 28.1 116.6 24.3 25.2 24.6 25.8 99.9 Professional services and other revenue - non-GAAP 112.8 103.3 25.3 25.7 26.5 22.6 100.1 25.8 24.0 32.9 28.7 111.3 Total revenue - non-GAAP 840.6$ 880.7$ 219.2$ 223.6$ 225.6$ 236.8$ 905.2$ 217.2$ 210.4$ 218.7$ 265.2$ 911.5$ Three Months Ended Three Month Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. SaaS Revenue ReconciliationYear EndedYear EndedYear EndedYear EndedNine Months Ended($ in millions) 1/31/2021 1/31/2022 1/31/2023 4/30/2023 7/31/2023 10/31/2023 1/31/2024 1/31/2024 4/30/2024 7/31/2024 10/31/2024 10/31/2024 Bundled SaaS revenue - GAAP 146.0$ 183.0$ 222.6$ 59.5$ 62.1$ 63.3$ 65.8$ 250.5$ 65.7$ 71.6$ 75.2$ 212.5$ Unbundled SaaS revenue - GAAP 72.0 139.7 221.6 57.7 51.4 52.4 102.8 264.3 75.3 59.5 73.4 208.2 SaaS revenue - GAAP 218.0 322.8 444.2 117.1 113.4 115.7 168.6 514.8 141.0 131.1 148.7 420.7 Estimated bundled SaaS revenue adjustments 9.0 5.6 2.8 0.6 0.2 0.1 0.1 1.1 - - - - Estimated unbundled SaaS revenue adjustments 0.2 0.1 - - - - - - - - - - Estimated SaaS revenue adjustments 9.2 5.6 2.8 0.6 0.2 0.1 0.1 1.1 - - - - Bundled SaaS revenue - non-GAAP 155.0 188.6 225.4 60.1 62.3 63.4 65.9 251.6 65.7 71.6 75.2 212.5 Unbundled SaaS revenue - non-GAAP 72.2 139.8 221.6 57.7 51.4 52.4 102.8 264.3 75.3 59.5 73.4 208.2 SaaS revenue - non-GAAP 227.1$ 328.4$ 447.0$ 117.8$ 113.7$ 115.8$ 168.7$ 515.9$ 141.0$ 131.1$ 148.7$ 420.7$ Three Months Ended Three Months Ended
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Footnotes
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Supplemental Info Non-GAAP MeasuresRevenue Metrics and Operating MetricsSaaS Annual Contract Value (ACV) (formerly known as New SaaS ACV) includes the annualized contract value of all new SaaS contracts received within the period; new unbundled SaaS contracts only include the license portion of those orders. In cases where SaaS is offered to partners through usage-based contracts, we include the incremental value of usage contracts over a rolling four quarters. Orders are only included in SaaS ACV with a completed customer contract signed by both parties before the end of the period. Unbundled SaaS ACV includes only the ACV of the unbundled SaaS contracts included in SaaS ACV. Bundled SaaS ACV includes only the ACV of the bundled SaaS contracts included in SaaS ACV and is comprised of two components: New Deals ACV, which represents the annual contract value of new bundled SaaS contracts, received within the period. This includes purchases of new applications by both new and existing customers as well as expansions of entitlements to applications already in use by existing customers, other than if in connection with a conversion. AI booking from new deals represents the portion of New Deals ACV attributable specifically to AI applications. Conversion ACV, which represents the bundled SaaS annual contract value sold to a customer who is converting from an on-premises application to the Verint Cloud within the period. This metric also includes the value of incremental licenses or expansion of entitlements as part of the conversion, including for AI applications.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Supplemental Info Non-GAAP MeasuresSubscription Annual Recurring Revenue (ARR) represents the annualized quarterly run-rate of our active subscription agreements at the end of the period and is comprised of the ARR calculated for our SaaS, Support, and Optional Managed Services contracts. Under ASC Topic 606, Revenue from Contracts with Customers, we are required to recognize a significant portion of our Unbundled SaaS contracts at a point in time when the software is first made available to the customer, or at the beginning of the subscription term, despite the fact that our contracts typically call for billing these amounts annually or more frequently over the life of the subscription. This point-in-time recognition of a portion of our recurring revenue creates significant variability in the revenue recognized period to period based on the timing of the subscription start date and the subscription term and can create a significant difference between the timing of our revenue recognition and the actual customer billing under the contract. We use ARR to measure the underlying performance of our subscription-based contracts and mitigate the impact of this variability as ARR reduces fluctuations due to seasonality, contract term, and the sales mix of subscriptions. ARR should be viewed independently of revenue, and does not represent our revenue under ASC 606 on an annualized basis, as it is an operating metric that is impacted by contract start and end dates and renewal rates. ARR is not intended to be a replacement for forecasts of revenue and does not include revenue reported as nonrecurring revenue in our consolidated statement of operations.SaaS Annual Recurring Revenue (SaaS ARR) represents the annualized quarterly run-rate value of active or signed SaaS contracts as of the end of a period. For unbundled SaaS contracts, the amount included in SaaS ARR is generally consistent with the amount that we invoice the customer annually for the term-based license transaction. In the case of acquired contracts that allow for early termination, SaaS ARR will reflect the annualized amount of committed contracts in the first quarter and then proportionally increase to the remaining amount of annualized ARR in the subsequent three quarters during the first yearpost acquisition. We use SaaS ARR to identify the annual recurring value of customer contracts at the end of a reporting period and to monitor the growth of our recurring business as we shift to SaaS. SaaS ARR reduces fluctuations due to seasonality, contract term, and the sales mix of subscriptions for bundled SaaS and unbundled SaaS. SaaS ARR should be viewed independently of revenue, and does not represent our revenue under ASC 606 on an annualized basis, as it is an operating metric that is impacted by contract start and end dates and renewal rates. SaaS ARR is not intended to be a replacement for forecasts of SaaS revenue.
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© 2025 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. (“Verint”), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide. Supplemental Info Non-GAAP MeasuresCash Generation represents the sum of ARR and perpetual and professional services and other revenue and provides an estimate of the cash-producing potential of our entire business.Cash Contribution Margin is defined as Cash Generation less cost of revenue and operating expenses and helps assess how effectively we convert our revenue streams into cash.Operating Efficiency Percentage is the result of dividing Cash Contribution Margin by Cash Generation and helps assess the rate at which we convert our revenue streams into cash.Free Cash FlowFree Cash Flow is defined as GAAP cash provided by operating activities less our capital expenditures, which include purchases of property and equipment and capitalized software development costs.